Do not waste your time with this agency, worst customer service, horrible horrible horrible, I am actually disgusted with the service I received from themBeing a first time landlord, I undertook a review of a few agents within the area and a mixture of small, medium and large firms. I am impressed with Franklyn James - a right sized firm, not too small to have limited capabilities and not ... I'll cut to the chase... Franklyn James sold my flat on the day I instructed them, on the first viewing, for the asking price. It was actually sold before they even took a single photograph for the marketing! A few weeks previously they had sold ... David and his team were absolutely brilliant. They are easily the quickest, most efficient and hardworking sales team we have ever encountered when dealing with estate agents and we are really impressed with the service we received. What we particularly liked was the way they ... Recently sold our flat through Frankly James. Had a very positive experience and found them to be exceptionally professional throughout.
We had four different agents give us valuations - which differed hugely between high and low. Antony provided our valuation on behalf of Franklyn James ... I had my property on the market with another agent for 12 weeks with no serious offers and very little feedback at all from them with regard to why the property hadn't sold, so I decided to terminate my contract with them and go on with ... Do not waste your time with this agency, worst customer service, horrible horrible horrible, I am actually disgusted with the service I received from them... Franklyn James managed the property I was renting for 2 and a half years. During this period of time there were several non-trivial issues with the property.
Our property manager, Gary, dealt with every single one of them in record speed while always keeping my interests, ... Gary at Franklyn James has been a superb letting agent for me.
Always professional, delivers excellent service and I always trust in Gary’s professional opinion, integrity and customer service with both me and the tenants.
I have been a landlord letting property for nearly 20 ... Gary is always helpful and quick to respond. This week he has helped us with a particularly tricky issue and we appreciate all the time and effort he put into resolving it.... Gary is an excellent manager, who always helped with various issues that arise during the time we were renting through Franklyn James. We had several things that we wanted to change in the flat and Gary helped to communicate those to landlord and achieve the ... Amazing agency. We viewed a few properties around the area (all pretty good) and the main reason why we decided to go ahead with the one we're currently renting was because of how amazing this agency has been.
From the moment we called in to ... We had a really poor service when moving in. In particular, no one showed us how to use the appliances in the apartment (the apartment was fully furnished), and the heating system was not set up properly, which led to a very high electricity bill (... Been working with them for a number of years now. Their professionalism is second to none.
Lee, gary and the rest of the management team are brilliant.... Franklyn James have rented my properties for many years, and whilst I get approached from many other agencies, I wouldn't go anywhere else. My properties have pretty much zero void periods, rents are paid on time, and their property management team is tip top in ... I purchased a property through Antony. Throughout the process, Antony was very accommodating and always went the extra mile to ensure I got what I needed. There were complications along the way (out of Franklyn James’ control) and Antony was calm and pragmatic and I ... He offered me some hopeful properties which I might be interested in at the first stage. While we were proceeding the contract, he helped me to complete the necessary documents with their colleague persistently.... Super responsive, very friendly, ultra accommodating, coming in on weekends for multiple viewings and measuring of walls in order to buy furniture. Always on top of it all!... My wife and I used Franklyn James to market and sell our property in Bow. We were very impressed with the service we received. Lee and Antony were very responsive, pro-active and diligent throughout. I would have no hesitation recommending the firm.... Efficient and effective set up of our first rental. Quick to respond to question. Very pleased with the service so far... I've been living in a property managed by Franklyn James for a few years now and I have been impressed with the level of service this company provides. Antony Cope was upfront and enthusiastic and helped me throughout the process making it a very easy ... I found Alan to be very knowledgeable of the local market and also explained the process and options clearly. Alan was also open to discussions and questions I had regarding viewing times and more importantly understanding the pricing of properties in a difficult competitive market. ... Alan is fantastic! Made my experience renting a property so easy and made me feel confident in my choice of property speaking openly and honestly about it, thanks so much!... Recently rented a flat from Franklyn James and found Allan very helpful, he was always quick to reply to any questions we had and overall very helpful. Definitely I will rent will Allan again.... I found Allan to be very professional, listening to our needs and solving our concerns promptly. I would recommend without hesitation.... Allan was most helpful when I asked any questions he knows his stuff and knows what he's talking about he is very easy to understand and very kind helpful lad he's also very polite and I wish him all the best he is the best ... Having worked with many letting and management agents in the past I am very happy to have found Antony at Franklyn James. Antony is professional and informative and is always a pleasure to speak to.... I just want to say a massive thank you to Alan Owens at Franklyn James for being so helpful and professional during my dealings with you's I would highly recommend alan to anyone looking to For rental properties.... Excellent experience using Franklin James, highly recommended Alan! He listen to you the customer as to what you want your needs location brilliant people's skills. Thank you Alan love love love my new home.
Ask for Alan he is the best you won't be disappointed ... Excellent Service!!!!
We were seeking a apartment/house to let and have had some not so nice experiences, then I went to view a property handled by this company and Allan was just an AWESOME agent!! He was very thorough, pleasant and patient, while made ... Antony has been extremely helpful and the service has been fantastic. Would highly recommend Franklyn James to anyone. First class service!...
8 weeks ago