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- Franklyn James
Franklyn James Estate Agents
4.7
307 reviews
- Branches 2
- Properties for sale 53
- Average time to sale 14 weeks
About Franklyn James
Franklyn James have 2 branches and they mainly list properties in and E14. Over the last six months, they've listed 53 properties, with an average time to sale of 14 weeks.
Franklyn James fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Franklyn James operate, the average fee (charged by all agents) is 1.95%.
Get a quote for selling your property.Top performing Franklyn James branches
Latest reviews for Franklyn James
I Caramello
1
My experience with Franklyn James was exhausting and stressful. After months of chasing them to renew my tenancy, the agency demanded unagreed, backdated charges. When I challenged these demands, I was served a Section 21 notice and forced to relocate between Christmas and year-end.<br><br>Due to their chaotic communication, the contract under which they demanded money turned out to be completely invalid, forcing them to refund me the difference. In an absurd twist, they simultaneously listed the property online for the exact same rent I had already agreed to pay. As a result of their incompetence, they both lost out on my rent increase for several months and failed to receive the illegitimate backdated sums they were claiming.<br><br>I escalated the case to The Property Ombudsman (TPO), and the TPO identified significant service shortcomings - including severe delays and poor handling of the renewal - concluding the agency fell below expected standards and awarding me financial compensation.<br><br>Upon moving out, the agency attempted to withhold a large portion of my deposit, but these unreasonable deductions were fully rejected by the Deposit Protection Scheme - highlighting their poor conduct right up to the very end.<br><br>Compensation doesn't undo the severe disruption and stress I went through; I am sharing this so others are aware: I strongly advise prospective tenants to avoid Franklyn James.
6th Sep 2026 (12 days ago)
H Sharma
1
Its not worth even giving 1 star as the property they are letting or they are managing, they are unable to solve single issue even after 8 months. Every time they just gives answer that they are following with landlord. I would not recommend anyone to go with this agent. As they promise they will do everything and till that day of your moving they will put into delusion and after moving they dont care you will put into queue for months like I mentioned above.<br><br>Even the five star review I believe they might asked there friends to put as this guys are not worth for 2 star for responding.
30th Jun 2026 (11 weeks ago)
V Gilroy
1
I would avoid these agents if you are selling. We used them when we were selling, to try and keep a local agent, but would never ever consider them again. Our experience has been months of calls and emails ignored, weeks and weeks of silence from them during the time after offer accepted (likely due to their poor due diligence on prospective purchaser)<br>who, it turned out, wasn’t in the position they kept assuring us he was, despite us raising alarm bells for weeks when all the signs were there. We are assuming the sale has fallen through - but they haven’t actually replied to any of our messages! Never known an agent like it, they give the rest of them a bad name.
27th Jun 2026 (12 weeks ago)
A Klerk
5
We’ve been renting with Franklyn James for the past 6 months and our property manager, Yawar, has been great. Quick response times whenever we’ve had questions or needed assistance. Any issues that have come up have been dealt with promptly and resolved in a timely manner. It’s been a really smooth renting experience so far and we appreciate the support. Thanks, Yawar!
12th Mar 2026 (6 mo. ago)
Stephan
5
A very professional and friendly team FJ. Excellent communication and reliable and on time for viewings. Recommended.
30th Jan 2026 (7 mo. ago)
C Lawton
5
Huge thanks to Daniel and Yawar!
Daniel went above and beyond by personally visiting to check issues with the flat we’re renting and resolving them promptly. Yawar was equally fantastic—quickly identifying the problem with our washing machine and liaising with the property owner to arrange a replacement without delay.
12th Jan 2026 (8 mo. ago)
All 2 Franklyn James branches
I Caramello
1
My experience with Franklyn James was exhausting and stressful. After months of chasing them to renew my tenancy, the agency demanded unagreed, backdated charges. When I challenged these demands, I was served a Section 21 notice and forced to relocate between Christmas and year-end.<br><br>Due to their chaotic communication, the contract under which they demanded money turned out to be completely invalid, forcing them to refund me the difference. In an absurd twist, they simultaneously listed the property online for the exact same rent I had already agreed to pay. As a result of their incompetence, they both lost out on my rent increase for several months and failed to receive the illegitimate backdated sums they were claiming.<br><br>I escalated the case to The Property Ombudsman (TPO), and the TPO identified significant service shortcomings - including severe delays and poor handling of the renewal - concluding the agency fell below expected standards and awarding me financial compensation.<br><br>Upon moving out, the agency attempted to withhold a large portion of my deposit, but these unreasonable deductions were fully rejected by the Deposit Protection Scheme - highlighting their poor conduct right up to the very end.<br><br>Compensation doesn't undo the severe disruption and stress I went through; I am sharing this so others are aware: I strongly advise prospective tenants to avoid Franklyn James.
6th Sep 2026 (12 days ago)
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Anonymous Homeseller
3
I didn't have a perfect experience with Franklyn James in terms if number of viewings although they were quick to advertise the property and the listing was strong. The market was incredibly slow too so it's hard to say if any other agent would have performed better.
18th Apr 2024 (2 years ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
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