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© GetAgent Limited 2024
  1. Home
  2. Franklyn James - Limehouse and Wapping
Franklyn James - Limehouse and Wapping Logo

Franklyn James - Limehouse and Wapping

29 Narrow Street Limehouse, E14 8DP
Established in 2004, Franklyn James is a local, independent estate agency whose knowledge and expertise in the Docklands and South East London property market has helped thousands of sellers and landlords achieve successful sales and lets. Franklyn James opened the door to its first customer in the winter of 2004 at the Limehouse branch which is located on historic Narrow Street. Due to the tremendous success of this office, a further branch in E14 was opened. Together with intelligent marketing tools, Franklyn James’ continued success has been built on recommendation and repeat business. Of course, no estate agency could survive without a knowledgeable, passionate team and that is something in which Franklyn James takes particular pride. All of the negotiators, management and marketing teams receive in-depth training in order to really understand the local market and offer the highest standard of customer service. Many of the team hold qualifications in ARLA (Association of Residential Letting Agents) and MNAEA (Member of the National Association of Estate Agents). Specialising in residential sales, lettings and property management, Franklyn James offers a service which can be tailored to suit anyone. So, if you are looking for a property expert dedicated to providing you with the highest quality of service and achieving the very best price for your property, please contact Franklyn James today for a free, no obligation market appraisal.

Opening hours

  • Monday 9:00am - 7:00pm
  • Tuesday 9:00am - 7:00pm
  • Wednesday 9:00am - 7:00pm
  • Thursday 9:00am - 7:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 10:00am - 4:00pm
  • Sunday Closed
View all details


  • tpos
  • arla

Franklyn James - Limehouse and Wapping Reviews (130)

Have you used this agent?
  1. 86% 5/5 Stars
  2. 2% 4/5 Stars
  3. 0% 3/5 Stars
  4. 1% 2/5 Stars
  5. 12% 1/5 Stars

A tho

1/5 Stars
Just a bunch of clowns not agents... Read more
18th Feb 2024 (14 days ago)

A Onat

5/5 Stars
James arranged a viewing the day after I sent an enquiry about the flat so the process was fast. After the viewing, I got informed about the next steps of the process and my offer was quickly put in progress by James. Overall quite happy with how things went.... Read more
29th Jan 2024 (5 weeks ago)


5/5 Stars
Franklyn James have been truly excellent throughout our tenancy. Everyone has always been very lovely and helpful towards us. Gary, Lucy and Mark have all been great, and Tyler is definitely an asset to the team. We very much appreciate all of his hard work and communication since joining the company and managing our property for us. He's been quick to deal with any issues and is always efficient with communicating and getting things sorted. Thank you!... Read more
26th Jan 2024 (5 weeks ago)


1/5 Stars
My impression is that they will work against tenants as much as they possibly can. Examples: They asked me for full unredacted bank transaction copies for the purpose of "Anti-Money-Laundering". I refused and they got pushy, but never in writing. Obviously, was a concealed credit check. They also hid a malfunctioning bathroom venting system of the flat during the viewing. After moving out, they gave me a bad reference stating I owe them money even though the tenancy deposit scheme report ended with 0 owed money.... Read more
19th Jan 2024 (6 weeks ago)

N Kelly

5/5 Stars
Lucy Carlton and James Cooper from the Limehouse branch helped enormously when looking for a new place in December 2023. It was a difficult time of year for finding something, but they were both excellent at responding and answering my queries promptly. From the viewing with James to signing the contract with Lucy was a matter of a few days. Would highly recommend both colleagues and the branch - Everyone I spoke with or interacted with was pleasant and professional.... Read more
3rd Jan 2024 (9 weeks ago)

S Ramesh

1/5 Stars
I’ve been very disappointed with the experience of working with Franklyn James so far. I had to chase them for 4 days after my holding deposit to get an answer. We took the property virtually and have had absolutely no proactive response from Gary Atinks (examples being “the code to the buildings gardens must be one of the few I’ve provided you”, needing to be chased for something as simple as a bin store code). I would never recommend.... Read more
2nd Jan 2024 (9 weeks ago)

A gupta

5/5 Stars
A very very helpful and professional agency specially James cooper from agency were really kind and helpful.... Read more
24th Dec 2023 (10 weeks ago)

H Phipps

2/5 Stars
The estate agent, Vanessa, knew very little about the flat and caused us to incur additional expense by undertaking a survey of a part of the wider block which wasn't part of the property. After we had paid a holding fee Vanessa's manner changed completely and she became very rude and aggressive. I have not given Franklyn James one star as ultimately the transaction proceeded according to agreed timelines. I hope that their other agents are better but based on my experience with Vanessa if I were selling a property I would avoid Franklyn James.... Read more
28th Nov 2023 (14 weeks ago)

F Lim

1/5 Stars
Terrible experience and service. Most disorganised agency in London. Waste of time.... Read more
21st Oct 2023 (19 weeks ago)

P Pataky

5/5 Stars
Franklyn James have been managing my properties for numerous years, and despite receiving inquiries from various other agencies, I wouldn’t go anywhere else. My properties have experienced minimal void periods, rents are paid on time, and their property management team excels in their responsiveness and service quality. Lucy Carlton, Gary Atkins and Joanna Socko are super awesome and very helpful, which is testament to their ability. Lucy, who is my property manager also does a really great job managing my properties on a day to day basis… so thank you! In summary, I wholeheartedly recommend Franklyn James without hesitation. They are an excellent lettings agency!... Read more
20th Sep 2023 (24 weeks ago)

A Heinz

5/5 Stars
Lucy Carlton, with Franklyn James, has been an excellent property manager for us. When we moved in, there were several issues that we needed addressed. Lucy was prompt, kind, and incredibly communicative throughout the entire process. Couldn't ask for a better property manager!... Read more
19th Sep 2023 (24 weeks ago)

L Xian

5/5 Stars
Very helpful and responsive staff, special thanks to Charlene, Georgia and Mark!... Read more
15th Sep 2023 (24 weeks ago)

M Gonza

1/5 Stars
Unprofessional and very impolite. Never again.... Read more
4th Sep 2023 (5 mo. ago)

H Wang

5/5 Stars
Franklyn James is very professional and helpful with finding me a place to stay. I first contacted James and he made the whole process easy and smooth for me. Tanzila is also very helpful and the communication is clear. I am very happy with the apartment I ended up in! Would highly recommend.... Read more
12th Jul 2023 (7 mo. ago)


1/5 Stars
Can't be trusted. Let us an unsafe rat infested property on Brookmill Road and punished complaints by deducting the cost of returfing the lawn from our deposit - because it snowed... Read more
7th Jul 2023 (7 mo. ago)

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More Franklyn James branches

  • Franklyn James - Docklands 1.01 mi away
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.

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