I never understood why estate agents had a bad name, but Geerings proved to us why. We bought a house via Geering and Colyer, initially all was fine, our offer accepted and I assumed it would all be that easy, we were happy to wait for our vendor to find somewhere themselves. They pushed their mortgage advisor but we chose not use them as we found better offers through a small, independent broker, despite Geerings apparently having exclusive deals. Geerings appointed a 'case manager' or similar who was meant to make weekly check ups - they didn't, and it went downhill from there. They were quick to blame our solicitor for delays, such as taking 7 days (with a 4 day bank holiday weekend in the middle) to post out and receive documents, and despite selling both properties in the chain, had very little interest in us as buyers. It took 6 months for the two vendors to be ready; not Geerings fault but there was very little communication in this time. This then landed exactly in a 5 week period when we could not complete and had declared at the outset, which led to Geerings lying to us and trying to manipulate us to complete ASAP. Genuinely expected we would be forced to pull out and stated we would on more than one occasion. Doubt we could have bought the house if we had our own chain.
Oh, and they lied on the advert as well, but that seems to be accepted nowadays. I guess they sold the house, but we'll be avoiding them in future.
15 mo. ago