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The worst Estate agents ever. The bane of my life.
Myself & My housemate laugh because every time something needs to be actioned, some how the estate agents mess it up. They constantly email us about the property and put for example number 15 when its number 5.
There is a women called Sam who works there and she has the attitude of a 14 year old teenager. Snappy, rude behaviour and talked over me multiple times. When signing the tenancy, arranging paperwork to move into the property, Sam told us different figures for the deposit each time we spoke to her. When I questioned this, she was very immature and very rude. When I complained to House & Co they listened to the call and said they felt nothing wrong took place. But as someone who's worked in service for many years, I can assure you that her language was bratty and her attitude stunk.
Told them three times that my housemates name was spelt incorrectly, but when we went in to sign the tenancy it was still spelt incorrectly which caused a delay. Weirdly, they said we never notified them of this. Another message Sam did not pass on.
Twice, they have emailed us THE NIGHT BEFORE telling us a inspection is due the NEXT DAY. Then state they told us previously which was a lie.
I also dealt with this estate agents when I bought a previous property.
This was in 2020 with Covid19 causing many issues of course. The people I bought the property from were using House and Co for the sale of the property.
The sellers left us all of their old furniture, rubbish, mess and honestly it was a bio-hazard. I contacted House & co multiple times to complain and they NEVER got back to me. Not once. I had to fork out over £4k for a skip.
WORST ESTATE AGENTS EVER. Wil bratty staff. Good luck to anyone that uses them!... Read more
30th Mar 2026 (2 days ago)