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- James Pendleton
James Pendleton Estate Agents
4.8
534 reviews
- Branches 8
- Properties for sale 190
- Average time to sale 16 weeks
About James Pendleton
James Pendleton have 8 branches and they mainly list properties in SW11, SW4, SW12, SW6, SW18 and SW17. Over the last six months, they've listed 190 properties, with an average time to sale of 16 weeks.
James Pendleton fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas James Pendleton operate, the average fee is 1.69%.
Get a quote for selling your property.Top performing James Pendleton branches
Latest reviews for James Pendleton
E Lanigan
5
I rented a flat through James Pendleton for a few years, and it was the most seamless and easy experience I’ve ever had with an estate agent in London. Special thank you to James Smith who was always so quick to come back to any emails we sent, and fix any issues efficiently. He offered us some great advice throughout and we are extremely grateful! We were able to completely rely on James and the team, and would recommend them to anyone looking to rent in the Clapham/Balham area.
13th Aug 2024 (9 weeks ago)
P Wilson
5
Had a great experience with Suzan and Ben on a tight turnaround. They were able to get us from moving from the states to in a uk flat in < 2 weeks. Still some matters to be resolved, but we could not have done it without them!
12th Aug 2024 (9 weeks ago)
C Denton
5
Ralph was very informative and professional - would recommend!
12th Jun 2024 (18 weeks ago)
A McFarlane
5
Courtney and Ralph did an excellent job in supporting us to market our home and get it through to exchange. They were very responsive, clear communicators and their experience showed when it came to a few tricky moments in the sale process. Can't recommend enough going for an estate agency like James Pendleton that prioritises good customer service with competent, experienced staff
24th May 2024 (20 weeks ago)
L Martin
5
We had the pleasure of dealing with James Pendleton Balham during a prolonged tenancy in London.
They have been nothing but professional, kind and efficient.
We would like to thank James Smith, who has always been polite, communicative and effective as a property manager.
We are very grateful to Sharon Chattalis, whose kindness and sensitivity during a stressful period in our tenancy was enormously appreciated. A solution was found that seemed to be in all parties’ best interests – I don’t think the outcome would have been the same without Sharon’s approach.
Special thanks to Chris, who was so helpful to us when he was under no obligation to be – we are very grateful.
The team at JP Balham have brought a very human approach to renting in London, which we were not expecting, and are very thankful for.
22nd May 2024 (21 weeks ago)
M Andrews
5
Couldn’t recommend James Pendleton enough. I’ve moved a few times now but the team at the Clapham South branch are some of the best I’ve worked with. On viewing a house, Elliot came across very professional, easy going and not pushy at all. He knew all his facts about the property and spent time talking us through some key points. He was so impressive that I decided to put my property up for sale with the team and the experience was more of the same! Elliot, Amelia and Kirsty were all incredibly responsive, smart and helpful, managing to sell the property in a matter of weeks and made the process through to completion seamless. Thanks for all your help!
28th Apr 2024 (24 weeks ago)
All 8 James Pendleton branches
S A
1
Avoid Avoid Avoid
Chris and Associated director was very rude and grumpy on the first phone call we had. I am not sure if someone is not able to work under Monday pressure become associate director.
27th Nov 2023 (10 mo. ago)
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Anonymous Tenant
5
Jasper Sachs. Without him, JP WOULD RECEIVE 3 stars
16th Nov 2018 (5 years ago)
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F Lewis
1
Out of the eight properties I have rented over the years, James Pendleton have hands down been the worst lettings agent I have had the misfortune of dealing with. Buying a house was a breeze compared to dealing with these muppets.
JP were well aware of the urgency with which we needed to find a new place, and pressured us to offer a higher rent and move in earlier than we needed. Then, just after we signed our tenancy agreement and before we moved in, the living room ceiling fell through. Due to the mess and ongoing building works, we were unable to move in, yet JP refused to refund us the full amount of rent covering this period. Once the flat was finally habitable, despite the tenancy agreement stating the flat would be professionally cleaned, the place was disgusting. We spent hours cleaning plaster from the living room and disinfecting the bathroom where the builders had not bothered cleaning up after themselves.
We then discovered that the boiler was broken. This took several months to get fixed. On New Year’s Day, the boiler broke alltogether. We rang the ‘emergency’ helpline, and Suzan Salih suggested we go without hot water over the new year period, when the weather was freezing cold. It took a lot of arguing for them to finally agree to send an engineer over. I managed to get in contact with the previous tenants and found out that the boiler had also been broken during their tenancy! JP refused to get this fixed during their stay and then lied to us and pretended the flat was fine so that they could take our money. In total it took SIX MONTHS for them to fix the boiler!
Before we moved in, we asked for a new bed. The one provided was only big enough for a small child, not two adults. Furthermore, the mattress was in fact a lump of foam, with no legally required fire safety label. James Smith set his precedent of spending his time giving excuses rather than doing any actual work. After a lot of arguing, they finally removed the bed. We decided to buy our own bed, and James Smith had the audacity to ask if we could leave it for the landlord for free at the end of the tenancy; there was not even the offer of any money, despite us paying sky-high rent. At the end of the tenancy, they clearly realised they had caused themselves issues as there would be no bed for the new tenants. We watched in disbelief as they lied to prospective tenants that OUR bed would be provided, and were happy to take the new tenants’ deposit before asking us who actually owned the bed.
These are just a few examples of the inability of JP to effectively manage a property; the list goes on. We did not have one conversation with JP which proved that they were anything other than money-grabbing, lazy and incompetent.
Despite all of these incidents, JP then had the cheek to increase our rent during a cost-of-living crisis! We were trying to find a place of our own and they took advantage of this, knowing it would be impossible for us to find a short-term rental. We paid more rent but saw no return, with no maintenance ever carried out on the flat.
At the end of our tenancy, the icing on the cake was having to raise a dispute with DPS to get our deposit back.
Please avoid these cowboys. They do not care about tenants and only exist to steal your money.
26th May 2023 (1 year ago)
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Anonymous Homeseller
4
Pendleton were definitely the right choice. They were very professional from the get go.
6th Mar 2021 (3 years ago)
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E Lanigan
5
I rented a flat through James Pendleton for a few years, and it was the most seamless and easy experience I’ve ever had with an estate agent in London. Special thank you to James Smith who was always so quick to come back to any emails we sent, and fix any issues efficiently. He offered us some great advice throughout and we are extremely grateful! We were able to completely rely on James and the team, and would recommend them to anyone looking to rent in the Clapham/Balham area.
13th Aug 2024 (9 weeks ago)
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R Reznek
5
Thank you Hana, you have been extremely helpful and considerate
7th Dec 2017 (6 years ago)
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