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Estate Agents in Battersea
James Pendleton - Battersea High Street

James Pendleton - Battersea High Street

4.8

77 reviews

Opens Monday at 8:30am

185 Battersea High Street, London, SW11 3JS

James Pendleton - Battersea High Street hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. James Pendleton - Battersea High Street does have 77 reviews, with an average score of 4.8/5 If you're looking to sell in Battersea, you may want to choose an agent with more experience. Covering this area are other estate agents, such as EO Estate Agents and Gray's Residential - Battersea. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 8:30am - 7:00pm
Tuesday 8:30am - 7:00pm
Wednesday 8:30am - 7:00pm
Thursday 8:30am - 7:00pm
Friday 8:30am - 6:00pm
Saturday 9:30am - 4:00pm
Sunday Closed

View all details

James Pendleton - Battersea High Street Reviews (77)

Have you used this agent?

All (77)

Seller (3)

Buyer (7)

Landlord (10)

Tenant (21)

General (36)

S A

Avoid Avoid Avoid Chris and Associated director was very rude and grumpy on the first phone call we had. I am not sure if someone is not able to work under Monday pressure become associate director.... Read more

27th Nov 2023 (1 year ago)

F Lewis

Out of the eight properties I have rented over the years, James Pendleton have hands down been the worst lettings agent I have had the misfortune of dealing with. Buying a house was a breeze compared to dealing with these muppets. JP were well aware of the urgency with which we needed to find a new place, and pressured us to offer a higher rent and move in earlier than we needed. Then, just after we signed our tenancy agreement and before we moved in, the living room ceiling fell through. Due to the mess and ongoing building works, we were unable to move in, yet JP refused to refund us the full amount of rent covering this period. Once the flat was finally habitable, despite the tenancy agreement stating the flat would be professionally cleaned, the place was disgusting. We spent hours cleaning plaster from the living room and disinfecting the bathroom where the builders had not bothered cleaning up after themselves. We then discovered that the boiler was broken. This took several months to get fixed. On New Year’s Day, the boiler broke alltogether. We rang the ‘emergency’ helpline, and Suzan Salih suggested we go without hot water over the new year period, when the weather was freezing cold. It took a lot of arguing for them to finally agree to send an engineer over. I managed to get in contact with the previous tenants and found out that the boiler had also been broken during their tenancy! JP refused to get this fixed during their stay and then lied to us and pretended the flat was fine so that they could take our money. In total it took SIX MONTHS for them to fix the boiler! Before we moved in, we asked for a new bed. The one provided was only big enough for a small child, not two adults. Furthermore, the mattress was in fact a lump of foam, with no legally required fire safety label. James Smith set his precedent of spending his time giving excuses rather than doing any actual work. After a lot of arguing, they finally removed the bed. We decided to buy our own bed, and James Smith had the audacity to ask if we could leave it for the landlord for free at the end of the tenancy; there was not even the offer of any money, despite us paying sky-high rent. At the end of the tenancy, they clearly realised they had caused themselves issues as there would be no bed for the new tenants. We watched in disbelief as they lied to prospective tenants that OUR bed would be provided, and were happy to take the new tenants’ deposit before asking us who actually owned the bed. These are just a few examples of the inability of JP to effectively manage a property; the list goes on. We did not have one conversation with JP which proved that they were anything other than money-grabbing, lazy and incompetent. Despite all of these incidents, JP then had the cheek to increase our rent during a cost-of-living crisis! We were trying to find a place of our own and they took advantage of this, knowing it would be impossible for us to find a short-term rental. We paid more rent but saw no return, with no maintenance ever carried out on the flat. At the end of our tenancy, the icing on the cake was having to raise a dispute with DPS to get our deposit back. Please avoid these cowboys. They do not care about tenants and only exist to steal your money.... Read more

Tenant

26th May 2023 (1 year ago)

I maftei

We received great service from Thomas. An efficient and speedy guy. Thank you.... Read more

18th Oct 2022 (2 years ago)

J C

I've been using James Pendleton for several years and, whenever there has been a chance in tenancy, they have always found a new suitable tenant before the existing tenancy expired. The whole team provides a professional service - emails are responded to promptly and they give helpful advice.... Read more

Landlord

15th Aug 2022 (2 years ago)

E Eyisoy

We have been working with many agencies and we can say JP was the most professional amongst them. All their employees were helpful with the biggest smiles on their faces. A huge thank you to all but especially James Smith who has been helping us out during the entire process :)... Read more

19th May 2021 (3 years ago)

J (FitterStrongerFaster)

David From James Pendleton was amazing, very responsive and knowledgeable about the property and the area. After viewing the property and within an hour our offer was accept which is mindblowing!... Read more

Buyer

6th Apr 2021 (3 years ago)

E Shewell-cooper

James Pendleton were extremely helpful in helping us find a home to rent. Kara especially was very professional and helped us through every step, she was easy to talk to and answered any questions we had. Would definitely recommend James Pendleton for anyone looking to buy/rent.... Read more

5th Feb 2020 (4 years ago)

E Leach

Kara and the whole team at JP have been great. Highly recommend.... Read more

1st Nov 2019 (5 years ago)

B Goodson

A massive thank you to Kara Tollworthy from James Pendleton in Wandsworth who went above and beyond to help in our rental property search. A professional and personable service was provided and nothing was too much to ask throughout the process. We have ended up with our ideal apartment thanks to the hard work from Kara and the team at James Pendleton. Would certainly use JP again and recommend to others!... Read more

Tenant

23rd Oct 2019 (5 years ago)

I Brand

Mrs. Kara Tollworthy helped us to find our flat. She was very kind and knew that the flat we saw was a great opportunity for us. And it really is!! Mrs. Kara is a ?reat agent who worked patiently to make our moving easier. Would definitely recommend Mrs. Kara to anyone looking to rent .... Read more

Tenant

21st Oct 2019 (5 years ago)

H Ziady

Kara Tollworthy is by far the best estate agent we’ve ever come across. We called her at about 12pm on a Friday after other viewings had fallen through and she managed to set up FOUR viewings for us for later that same afternoon... driving us from one flat to the next. She is a super hero disguised as an estate agent! :-)... Read more

13th Jun 2019 (5 years ago)

D Stewart

Kara Tollworthy has been extremely helpful and dedicated to helping us with our search for a new property and moving in. The properties she booked in for us were above and beyond anything else we saw and we are now very happy with what we have got! Very thankful and would recommend James Pendleton and Kara for any London listings... Read more

Tenant

18th Apr 2019 (5 years ago)

T Perry

Will Yates at James Pendleton helped us in our search for a property in Clapham. Throughout the process he was open, honest and friendly and gave us helpful advice every step of the way. We would highly recommend this company to anyone looking to rent in the Clapham/Battersea area who is looking for a professional, transparent company. No request was too much, the team were easy to contact and kept us up to date on our offer without us having to chase. Will made a pretty stressful time a lot easier for us! Thank you!... Read more

Tenant

15th Apr 2019 (5 years ago)

B Twigger

Kara Tollworthy is undoubtedly one of the best lettings agents who we have dealt with on our property search. She maintained an energetic approach to finding us a property and provided an all round professional service. She took our search criteria and went above and beyond showing us some truly great places that were all better than we could have expected. If you are looking to rent in London, I would highly recommend asking Kara to help you in your search as she won't stop short of finding the right place for you.... Read more

Tenant

12th Mar 2019 (5 years ago)

A Dyer

Kara was brilliant, really understood our needs and made sure we only viewed properties that suited us.... Read more

8th Mar 2019 (5 years ago)

V Setia

Very personalised and great service from Kara. All my requests and multiple viewings were handled with a smile and professionally.... Read more

27th Feb 2019 (5 years ago)

D Juxon

William Yates at James Pendleton was brilliant. Charming, responsive, accurate and objective, everything you hope for from a lettings agent.... Read more

Landlord

28th Jan 2019 (5 years ago)

T Mellett

I have recently used JP on the rental side and can highly recommend their professionalism - in particular Kara Tollworthy who was in charge of my case was excellent throughout the process.... Read more

Tenant

14th Dec 2018 (6 years ago)

J Westerby-Jones

Even though I didn’t find a property with Kara Tollworthy, I found her to be very hard working and always wanted to find a property that met my needs. She always responded quickly and made an effort beyond that required. I would definitely recommend her to any of my friends.... Read more

4th Dec 2018 (6 years ago)

R co

Kara has taken us onboard all the way through check-in and has been incredible helpful. 5 Stars on all level, friendly, organised and efficient! I am not planing to move again any time soon but if I do I would reach out to Kara. Thank you for all your support! Enrico... Read more

4th Dec 2018 (6 years ago)

J Morgan

William Yates, the letting manager at James Pendleton Battersea, is one of the best agents I've had the pleasure of dealing with. We had a number of viewings with him, all carried out with plentiful knowledge of the properties, and of the market to boot. We will be contacting William again on the first instance if we need assistance in the rental market in future.... Read more

13th Nov 2018 (6 years ago)

D agyeman

Cavell at the battersea branch provided exceptional service to me on my property search. He took my needs into consideration and was able to source a host of great properties that matched my requirements, in which we were able to close a deal very promptly with the landlord. I would definitely recommend using this branch, especially based on the excellent service provided by Cavell... Read more

Tenant

23rd Oct 2018 (6 years ago)

H Knight

Great service from Cavell... Read more

9th Oct 2018 (6 years ago)

H crowe

After a property falling through on SpareRoom, my boyfriend and I were massively panicking and were concerned we wouldn’t find a place in time for him starting a new job. Will managed the (near) impossible and got us through the reference process just in the nick of time. He was always available whenever I needed to speak to him on the phone, and is an incredibly personable and reassuring lettings manager, and an absolute credit to the company he represents! The only issues were with the referencing company who could have done things slightly better, but we got there in the end and I’d strongly recommend James Pendleton to anyone looking for a place to live in South London. Thanks again Will!... Read more

Tenant

6th Sep 2018 (6 years ago)

L Higgins

Cavall was our agent and was brilliant from start to finish, we are so excited to move into our new home.... Read more

Buyer

31st Aug 2018 (6 years ago)

H Z

Will and his team helped me in finding a very nice apartment for myself in London. As I didn’t have much time for my relocation from Germany to UK, I really appreciated his fast responses and his liability. Next to his support on finding the best apartment, he was always very supportive and answered all questions. I can recommend the company and for the next apartment, I will get back to Will again.... Read more

Tenant

30th Aug 2018 (6 years ago)

N O

I met Cavell when I tried to find a flat for a friend and he was honest, professional and was very attentive to the needs of my friend. Fast forward a few months and Cavell has used this same skillset to find a tenant for my own property. I am very pleased with the service and look forward to working with Cavell in the near future.... Read more

Landlord

29th Aug 2018 (6 years ago)

A Acherkouk

I have had the privilege of being served by a very professional agent, Kara Tollworthy to find a place that fit my criteria. Kara was both attentive and proficient in providing exceptional service to achieve a favourable outcome for myself and the landlord. In comparison to other agents from various real estate agencies that I experienced, she showed great skills and fantastic customer service. I highly recommend Kara from James Pendleton, Battersea for your letting needs.... Read more

Landlord

29th Aug 2018 (6 years ago)

M Kiely

Kara showed us to some fantastic properties within the areas we were interested in, all to very high standards compared to many other properties within London and other agents. As first time movers to London, Kara was great in helping us along the process explaining and answering all the questions we had. We are now very happy in our new home... thank you!... Read more

Tenant

29th Aug 2018 (6 years ago)

G Goldsmith

Will was great... Read more

29th Aug 2018 (6 years ago)

L O'Mahony

Received great service from Will... Read more

29th Aug 2018 (6 years ago)

A Wiltshire

Had the pleasure of dealing with Kara who helped me and my flatmates find the perfect home. Kara responded quickly and thoroughly to all of our queries and I cannot recommend her enough.... Read more

Tenant

29th Aug 2018 (6 years ago)

V Clarke

William Yates provided a fantastic service. We are extremely happy with our new property in Clapham.... Read more

Buyer

28th Aug 2018 (6 years ago)

K Roberts

Excellent service and support... Read more

28th Aug 2018 (6 years ago)

E Wallace

William Yates... Read more

23rd Aug 2018 (6 years ago)

Stas

Had Cavell show us the apartment for let and we ended up getting it. Excellent service, Cavell and thanks a lot for your help... Read more

Tenant

21st Aug 2018 (6 years ago)

O Masri

Had the pleasure of dealing with Cavell who was absolutely awesome. Much appreciated to himself and the team!... Read more

20th Aug 2018 (6 years ago)

G O'Connor

Excellent service from Cavell throughout the process. He went above and beyond the service I have received from previous agencies.... Read more

26th Jun 2018 (6 years ago)

I Serdiuk

Great service provided by Cavell... Read more

25th Jun 2018 (6 years ago)

N

Having recently sold my apartment locally, it was a challenge due to some last minute challenges to obtaining documents, Not JP fault. Katrina and Courtney throughout the entire process were mostly available to talk to on first call. Advice and guidance to someone that has never sold a property before was key. Including a "listening ear" for stupid questions and thoughts that arose. Feedback from viewings was plentiful and timely, normally on same day. Weekly reviews sent recapping information and a weekly call set for a day and time was welcomed to consolidate it to a manageable format. Would I use again - YES!... Read more

Seller

20th Jun 2018 (6 years ago)

A Burnham

Cavelle was really really helpful - great service and lovely guy. He helped us secure our dream flat in a day. Thanks Cavelle!... Read more

Tenant

9th Jun 2018 (6 years ago)

C McGovern

Professional, attentive staff and very efficient. We had the pleasure of working with Cavell, who was friendly and diligent. We are thankful to him for the assistance he offered in securing the perfect property.... Read more

7th Jun 2018 (6 years ago)

C Ogiermann

Cavell was very flexible and a great help... Read more

6th Jun 2018 (6 years ago)

B Macken

Cavell was great throughout the entire process!!... Read more

31st May 2018 (6 years ago)

L Black

A big shout out to Cavell Poleon who managed to secure the property of our choice in 48 hours! Having to find somewhere to live in a short space of time and against so many other people is stressful. Cavell kept in touch every step of the way and went the extra mile to support and reassure us. An honest guy who successfully managed to get us a gorgeous flat in a great location, not to mention a well dressed and attractive chap who is also an Arsenal supporter! Thank you Cavell.... Read more

Tenant

31st May 2018 (6 years ago)

T Miles

Cavell has been brilliant in helping us to find a property. 5 stars all around!... Read more

31st May 2018 (6 years ago)

K Farnsworth

I had very good service from one chap in particular - Cavell showed me a virtual tour which agents never do, and he also found the time to wait until after he finished work to show me a property which is something i value massively as i can't always finish work early, so this was refreshing and very helpful. I would recommend using him, he goes above and beyond.... Read more

30th May 2018 (6 years ago)

C Wessels

Cavell has been excellent in assisting me in finding a flat after moving from over seas! Highly recommend.... Read more

Tenant

30th May 2018 (6 years ago)

A Mahmood

I enjoyed my experience with cavell and james pendleton, he handled me very professionally unlike other experiences i have had with other agencies. I will always look to do business with james pendleton and look forward to future business relationship with cavell.... Read more

30th May 2018 (6 years ago)

S Bashi

Cavell is a very handsome young man who acts in the way you would expect a professional to act. He was patient with me but also very insightful to giving me knowledge on the local area. I am a very hard women to please when it comes to service but i have nothing bad to say about him. James Pendleton has some of the best agents i have worked with so i will always look forward to receiving a call from cavell.... Read more

30th May 2018 (6 years ago)

M Abebiyi

Cavell was absolutely brilliant, very well presented and professional, i had a bit of a disaster when i was on my way to meeting him but thankfully he was very patient, understanding and helpful towards my situation. I didn't think i would have enjoyed my time with him as much as i did, top lad.... Read more

30th May 2018 (6 years ago)

J Burke

Received excellent service from Cavell. Nothing was too much trouble or too much of a problem.... Read more

2nd May 2018 (6 years ago)

B Moradi

I was most grateful for the efforts of staff members at the Pendleton Estate Agent during my recent dealings for a rental accommodation. My special gratitude goes to Mr. Cavell Poleon. His dedication and professionalism is remarkable and an asset to the company. This agency is highly recommended as they value their tenants as well as their landlords to the highest standards.... Read more

Tenant

30th Apr 2018 (6 years ago)

L Nygård

I was more than happy with Cavell’s help suggesting and showing me properties. He understood what we were looking for and was honest and genuine the whole time. I would definitely recommend James Pendleton based on the service I got! Thank you.... Read more

25th Apr 2018 (6 years ago)

R Cockrell

Probably the best agent I've ever dealt with! Really quick and efficient, felt like they were genuinely trying to help me out and consider what I needed. Would like to say a special thank you to Cavell for staying late into the evening and helping us through the entire process and also to Sarah for burning the midnight oil and helping us get over the line!... Read more

24th Apr 2018 (6 years ago)

R Naidoo

It was a pleasure working with James Pendleton, they kept us updated and helped to ensure that our purchase went smoothly, so we were very happy with their service. Thanks!... Read more

Buyer

20th Apr 2018 (6 years ago)

M Hamilton

Courtney was incredibly helpful in managing the sale of my property, I'd certainly recommend JP for the Clapham / Battersea area... Read more

Seller

18th Apr 2018 (6 years ago)

Foivos

I had initially given this branch 1 star and a far from favorable review. There are holes in their processes but no ill intent it seems. My advice to a client approaching them is to make sure everything is on email and to research every step of the buying or selling process yourself. If you ask a question make sure that the answer you get is an informed answer and is on paper.... Read more

11th Apr 2018 (6 years ago)

M Goumas

Sean Fitzpatrick, re: 270 Bluewater House & others It was my luck to go into James Pendleton & meet Sean. He has been unceasing in finding us a flat. Courteous, patient & kind. I cannot say enough good things for him.... Read more

7th Mar 2018 (6 years ago)

J Neame

Fredrika super helpful in both finding us a flat and then sorting the moving process. Defo give James Pendleton a go if you're looking in SW11... Read more

Tenant

22nd Feb 2018 (6 years ago)

M Percy

I've been really happy with the service Fredrika has provided. My flat was rented within a week and she's really gone beyond reasonable expectations to help me prepare for the new tenants. Thanks!... Read more

Landlord

22nd Feb 2018 (6 years ago)

D Bihari

Fredrika was amazing start to finish. I viewed a flat on the Monday and had the keys by the Saturday of the same week! She was professional, polite and really went the extra mile to get things moving. Thanks!... Read more

Tenant

5th Feb 2018 (6 years ago)

A Vickers

Katrina was so helpful when purchasing our first home. She was always incredibly quick with all correspondence and we could totally rely on her to get our sale through. Everyone who we spoke to at James Pendleton was very friendly and it was never a problem when we wanted to go for multiple viewings etc. Great service!... Read more

Buyer

30th Nov 2017 (7 years ago)

J Crisp-Jones

Finding a property can be extremely draining and time consuming. Fredrika always picks up the phone, gets back to me quickly on questions and recommends properties that are within my requirements. I would highly recommend James Pendleton and Fredrika!... Read more

21st Nov 2017 (7 years ago)

S Modi

Buying a property can be a big move and it being my first one it was difficult to say the least. I had been looking for a year in SW11, with many agents ringing me and informing me about properties that didn’t match any of the criteria I had listed. A couple of months ago, I got a call from Katrina at James Pendleton and I have been working with her solely ever since. Luckily, Katrina found me several properties that matched all of my needs and I finally found one I loved. I’m incredibly satisfied with her level of care, service and dedication to her profession. I have found her to be a cut above the rest in her industry. I recommend her to all my family and friends as I wouldn’t trust anyone else other than Katrina. She is an asset to not only James Pendleton but an industry that doesn’t at times have the best reputation. I’m sure she’ll rise incredibly quickly!... Read more

Buyer

20th Nov 2017 (7 years ago)

D Claxton

Philippa Crombie at James Pendleton rented a flat to me on the New Kings Road. My experience was very positive: I had all the information I needed, she was realistic at all times and responded very promptly to all of my e-mails and questions.... Read more

Tenant

9th Nov 2017 (7 years ago)

C Skinner

We have recently used James Pendleton to rent out our property in SW11. Sarah Legge in particular was very knowledgeable on the current market and her team in the Battersea and Riverside office delivered on all that was promised. We achieved a great price for our property and it has been rented to some lovely tenants, I will definitely be recommending James Pendleton to any of my friends and family that are looking to rent in South West London.... Read more

Landlord

27th Oct 2017 (7 years ago)

A Lewis

I recently started my sales property search in SW11, and Katrina was an absolute delight to work with, exceeding all expectation by constantly going above and beyond. Despite our very specific requirements, her highly personable yet professional approach allowed us to find the perfect property far ahead of schedule and was more than anything we could have ever hoped for. I would highly recommend Katrina’s services for anyone who is beginning what can be a long and gruelling property search. I have no doubt in saying that Katrina will be my first port of call should I require any further assistance in the future.... Read more

Buyer

26th Oct 2017 (7 years ago)

E Ward

My experience at James Pendleton was a pleasant one! Which is a surprise since I have had the opposite with other agents. Sarah and her team found me a great tenant in a short amount of time, I recommend highly.... Read more

Landlord

26th Oct 2017 (7 years ago)

A lochrane

Sarah Legge and her team at James Pendleton were fantastic. I would highly recommend you get in touch with her if you have a property to rent in South West London.... Read more

Landlord

26th Oct 2017 (7 years ago)

A bernic

Very happy with service, Philippa (Lurline Gardens in SW11) was great !... Read more

5th Oct 2017 (7 years ago)

K O'Grady

Courtney and the team at James Pendleton were an absolute pleasure to deal with, providing pragmatic and helpful solutions when I encountered problems and they really worked hard to push the sale forward. Courtney and Poppy provided an efficient and professional service and I would have no hesitation in recommending them or using them again.... Read more

Seller

27th Sep 2017 (7 years ago)

A MacInnes

I was very happy with the level of service I received from the team. Both Jennifer and Philippa were excellent. They were honest and transparent and kept me informed throughout the process. I would recommend them.... Read more

15th Aug 2017 (7 years ago)

P Nderitu

A very helpful and proficient letting agency. Letting Consultant Phillipa Crombie was accommodating, helpful and very approachable. Overall very happy with the service which was fast and efficient. Would recommend this agency and agents in particular!... Read more

Landlord

26th May 2017 (7 years ago)

R Manocha

I have used James Pendleton estate agents both to purchase my property and for their landlord services. I bought my property in 2013 and it has been occupied by the same tenant for the last 3 years. Sarah Legge Senior Letting negotiator and her team are knowledgable, professional and personable. I would recommend both her and the company to anyone.... Read more

Landlord

7th Mar 2017 (7 years ago)

A Moore

The agent at James Pendleton in Fulham, Jennifer went above and beyond to help us find the perfect apartment for us. She was honest with us at all times and really bent over backwards to accommodate all of our needs and more. She even found us somewhere with river views! We would highly recommend James Pendleton and in particular Jennifer. We are so happy with our new home. Thank you!... Read more

Tenant

4th Mar 2017 (7 years ago)

D Moreno

My partner has been with James Pendleton for a few years now and they have provided an excellent service. Their employees are very professional, yet friendly and very personable. Sarah Legge has been very helpful and has been her first port of call - always ensuring everything runs as smoothly as possible. She has never had any problems whilst using their services and can recommend them highly.... Read more

3rd Mar 2017 (7 years ago)

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