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© GetAgent Limited 2026
- Midland Residential
Midland Residential Estate Agents
4.1
139 reviews
- Branches 1
- Properties for sale 16
- Average time to sale 11 weeks
About Midland Residential
Midland Residential have 1 branches and they mainly list properties in and B42. Over the last six months, they've listed 16 properties, with an average time to sale of 11 weeks.
Midland Residential fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Midland Residential operate, the average fee (charged by all agents) is 1.48%.
Get a quote for selling your property.Top performing Midland Residential branches
Latest reviews for Midland Residential
S kheder
1
This company deserves zero stars.
Absolutely appalling service – avoid Midland Residential Birmingham at all costs.
The positive reviews are very questionable, especially given the current state of the company. It appears extremely disorganised, and the lettings manager does not seem to have oversight of what staff are doing day to day.
I expressed interest in a property on 11/03, submitted all requested documents and references by 13/03, and paid a holding deposit. From that point on, there was complete silence—no communication whatsoever.
I had to repeatedly chase them:
• On 19/03, I was told they were waiting for a landlord’s signature, with no clear explanation, and promised a callback that never came.
• I called again and was told the same thing—still no follow-up.
• By 25/03 (the day before my proposed move-in date), I still had no update. When I called, I was again told to wait until “tomorrow,” which was completely unacceptable.
After insisting on an update, I was eventually told to speak to the lettings manager. Again, I had to call them back myself. After a long and frustrating conversation about their lack of professionalism, they finally sent a tenancy agreement, which we signed.
We agreed to collect keys on 27/03 at 12pm. I paid the deposit via bank transfer on the evening of 26/03 and sent proof. Later that evening, they responded saying I should have paid over the phone and that the funds might take 3–4 days to arrive—meaning we might not be able to move in.
Despite this, my bank confirmed the money had been transferred. The next morning (27/03), I again had to call them to confirm receipt—they confirmed they had received it.
At nearly 10am, they insisted we still meet at 12pm. We were travelling from South London (over 2 hours away) and asked for a slightly later time (1–1:30pm), which was refused. The lettings manager became rude and raised her voice, saying if we didn’t attend at 12pm, we couldn’t move in.
They then suggested we could collect keys from the office without an inventory, which we reluctantly agreed to. Shortly after, they called back to say the landlord had cancelled our application entirely.
This whole experience was extremely stressful and unprofessional. I have rented for years and have never had to chase an agency at every single step like this.
At no point did we feel supported or informed—only ignored and then blamed.
Overall: terrible service, poor communication, and highly unprofessional staff.
If you’re searching on Zoopla or Rightmove, always check the agency carefully. If you see Midland Residential Birmingham, avoid them and save yourself time, money, and stress.
11th Apr 2026 (5 weeks ago)
J Tai
4
Midland Residential~
Thank you for your service along, especially your quick response and patience .
Being an overseas investor, I need a lot of local information from your service to assist me to carry on this rental and sales business.
I have been using Midland for over 3 years, I found they were efficient & effective to have a professional property manager like Ms. Shamin Kola, she had been a big hand to me.
I wish she can have more good subordinate to assist her which will be more effective.
Wishing her all the best & success in the near future!
Best wishes,
Janet Tai
11th Apr 2026 (5 weeks ago)
Jah
5
Very nice , great place to stay
25th Nov 2025 (25 weeks ago)
N Khan
5
We recently bought our house through Midland Residential in Great Barr, and the whole experience was fantastic from start to finish. Ross was amazing throughout — his knowledge of the area really helped us make the right decision. He was always professional, patient, and quick to respond. No question was ever too silly, and he made us feel completely at ease during the whole process. Charles made the viewing experience easy and informative. He took his time to walk us through everything, pointing out details we might have missed and answering every question with honesty and care. Donna was so friendly and welcoming whenever we spoke. She was always cheerful and genuinely caring. We appreciated that she kept us updated throughout the process. We’re absolutely delighted with our new home and would highly recommend Midland Residential to anyone looking to buy or sell.
6th Nov 2025 (6 mo. ago)
W King
5
Midland Residential are an amazing Estate Agent. They are very professional and reliable. They have extensive local knowledge of the properties they sell and the market expectations in relation to price. They gave me a lot of confidence in their ability, which was further supported by them selling a property I had on the market in 2 weeks. I would highly reccommend Midland Residential to anyone looking to sell, buy, or let a property.
2nd Nov 2025 (6 mo. ago)
Anonymous Homeseller
5
Fantastic experience with the team to date, diligent in their service and actions so far and have been accommodating with regards to the whole process of selling and guidance with buying our next property
23rd Oct 2025 (6 mo. ago)
All 1 Midland Residential branches
S kheder
1
This company deserves zero stars.
Absolutely appalling service – avoid Midland Residential Birmingham at all costs.
The positive reviews are very questionable, especially given the current state of the company. It appears extremely disorganised, and the lettings manager does not seem to have oversight of what staff are doing day to day.
I expressed interest in a property on 11/03, submitted all requested documents and references by 13/03, and paid a holding deposit. From that point on, there was complete silence—no communication whatsoever.
I had to repeatedly chase them:
• On 19/03, I was told they were waiting for a landlord’s signature, with no clear explanation, and promised a callback that never came.
• I called again and was told the same thing—still no follow-up.
• By 25/03 (the day before my proposed move-in date), I still had no update. When I called, I was again told to wait until “tomorrow,” which was completely unacceptable.
After insisting on an update, I was eventually told to speak to the lettings manager. Again, I had to call them back myself. After a long and frustrating conversation about their lack of professionalism, they finally sent a tenancy agreement, which we signed.
We agreed to collect keys on 27/03 at 12pm. I paid the deposit via bank transfer on the evening of 26/03 and sent proof. Later that evening, they responded saying I should have paid over the phone and that the funds might take 3–4 days to arrive—meaning we might not be able to move in.
Despite this, my bank confirmed the money had been transferred. The next morning (27/03), I again had to call them to confirm receipt—they confirmed they had received it.
At nearly 10am, they insisted we still meet at 12pm. We were travelling from South London (over 2 hours away) and asked for a slightly later time (1–1:30pm), which was refused. The lettings manager became rude and raised her voice, saying if we didn’t attend at 12pm, we couldn’t move in.
They then suggested we could collect keys from the office without an inventory, which we reluctantly agreed to. Shortly after, they called back to say the landlord had cancelled our application entirely.
This whole experience was extremely stressful and unprofessional. I have rented for years and have never had to chase an agency at every single step like this.
At no point did we feel supported or informed—only ignored and then blamed.
Overall: terrible service, poor communication, and highly unprofessional staff.
If you’re searching on Zoopla or Rightmove, always check the agency carefully. If you see Midland Residential Birmingham, avoid them and save yourself time, money, and stress.
11th Apr 2026 (5 weeks ago)
See all reviews
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