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We made an appointment to view a property, advised the property, the agent on the phone confirmed the price of the property as they had multiple on the road. On the day of viewing we arrived 5 minutes early. After 10 minutes we called Property Ladder as no agent arrived, they said she was running a couple of minutes late. After another 15 minutes we called again to be told that the agent had left as we hadn’t showed up.
Turns out that the agent had booked the wrong property, so we were unable to view.
We didn’t receive a confirmation email as promised, had we have, maybe this would have been spotted. Thank you for costing me 2 hours of time off work and a wasted 55 mile round trip.
*edit. Always check junk emails, definitely no confirmation*... Read more
10th Sep 2024 (6 weeks ago)