21st Oct 2024 (8 weeks ago)
The way they have treated my girlfriend is absolutely disgusting. They have regularly let themselves into the property without notice, admitted it over email and have since point blank denied it, luckily my girlfriend recorded the phone call so she is now able to further prove how manipulative they have been. They haven’t carried out a single repair in the last 6 months, just botched or ignored every problem. They have openly discriminated against her and the previous tenant mr E Jones (“I think the old tenant had mental health problems because his flat was a mess”) for having mental health problems, even forcing her to rehome her registered and caged emotional support animal even though legally they are protected and have to be considered when it comes to housing. She has since developed PTSD not only from the harassment of waking up to find Parkmans employees and the landlord - Jan price - in her living room after letting themselves in with their own keys with no prior notice, admitting to doing it to all of their tenants and claiming that it has never been a problem in the past, which I myself have witnessed. Her having no privacy, even being told what furniture to keep in which rooms and having her cupboards inspected as well as being evicted in retaliation to wanting a bit of privacy have all contributed to a suicide attempt which almost killed her. There are leaks, damp and mould in the property but all she ever gets is excuses, she has never had a kitchen window key which is a serious fire risk, the landlord is selling the property with live in tenants (except evicted her 6 months early after renewing her contract for a year and encouraging her to decorate as “non fault due to selling property” - it can only be retaliatory) and complete strangers are sent at random to view but when Parkmans is asked about it she’s told they have “no idea who it could be” which is obviously very concerning considering she’s a young vulnerable woman who lives alone, they shouldn’t be sending anybody here never mind not even knowing who they are. She has had to go to the council and trading standards as when Parkmans are confronted about it she is gaslit and told that she has imagined the whole thing, again using her mental health against her, which she is not as she has evidence that they have done these things and now evidence that they are denying it. She has had her post opened by the landlord, defended by Parkmans who have excused it by saying “she wanted to see what was in the letter” (none of her business quite frankly). My poor girlfriend has once again been reduced to tears because she has again felt obligated to let somebody in without any prior notice and Parkmans cannot or will not even tell her who they are. If you are a doormat and you’re willing to give up any privacy you have and like living in a cold, leaky flat then I’m sure Parkmans will be the perfect company for you but the second you start sticking up for yourself you will be bullied and neglected and eventually there will be repercussions because they like to play god with peoples lives. They are all for the landlords and even though the tenants are who pays the rent, they don’t consider them to be anything but a nuisance.... Read more