Awful experience from the Workington branch ( now closed). I had been liaising with them for over 12 month on a property that was for sale through them. When I rang to make an offer on the property when mine had sold I was informed that an offer had been accepted the previous week on the property. When questioned why as an interested party they had not informed me I was told that the buyers had sold privately; which turned out not to be true. I would be reluctant to purchase any property through them and would definately not recommended them as an agent to sell a property. Awful treatment.