Avoid at all costs as a seller. Poor communication, promises made and then denied. Have to show viewers round yourself. Have to chase up feedback yourself. Precious little effort to market your house, relying on Rightmove to generate interest. All in all a terrible level of service, AND we have heard similar accounts from OTHER sellers in the area. Would give positive feedback if it was warranted and in this case 0 stars if it was possible.
If you're a tenant i would best avoid........ There contract means nothing when they fail to meet there own requirements........ after paying £57000 in rent with no EPC or gas safety certificates and all we get from the agents is we don't want to talk about it any more ....... after 8 emails asking were is EPC and gas safety certificates we get the call to say you can have your deposit back from the DPS so long as you put in writing you will not contact trading standards or pursue the landlord in any civil proceedings........ not what your own contract says is it now