We had exchanged contracts and were in a hurry to find somewhere to rent , as our house was not ready so I contacted various estate agents including Pattinson. Jodi Gooch the branch negoiator did everything possible to try and sort us out a suitable deal , in the end we went with another property . I cannot thank Jody enough for her efforts , she is a credit to her employers.
I WOULD STRONGLY ADVISE ANYONE THINKING OF RETAINING THIS COMPANY TO RECONSIDER AND FIND A MORE COMPETENT ESTATE AGENT.
IN THE MONTHS PATTINSON'S ATTEMPTED TO SELL OUR PROPERTY WE WERE SUBJECT TO UN-PROFESIONAL AND UNSATISFACTORY SERVICE FROM THE START, WHICH I NOW BELEVE HAS DAMAGED THE FUTURE SALE PRICE OF OUR HOUSE.
THE ONLY EFFICIENT THING PATTINSON'S HAVE PROVIDED US WITH IS THIER £300.00 INVOICE FOR ( ADMINISTRATION ? ) COSTS, WHICH TURNED UP EXACTLY 30 DAYS AFTER WE DECIDED TO REMOVE THE SALE OF OUR PROPERTY FROM THEIR INCOMPETANT CLUTCHES.
Excellent service, have used before and will use again. They sold our house and arranged the mortgage and solicitors for us. Thank you!
My husband and I used their services which, in hindsight, was a mistake as there are many estate agents around that would not only sell your house but also not be rude, accuse you of things, mix things up, etc.
If you need a decent estate agent, do not use them unless you like patronising, condescending and rude people.
We put our house on the market with Rook Matthews and had viewings immediately. We had accepted an offer within a couple of hours. Ben, Julie and Emma were extremely friendly. We'd pop into the office with any queries or concerns and they were on the phone straight away chasing things up for you. Communication was excellent. Highly recommended.
Dreadful service from start to finish. We didn't at any point feel that they were acting in our interest. A complete lack of professionalism. One example being that they showed someone around our house without our knowledge or permission.
Fantastic service once again from the girls at living local. I can not recommend them highly enough to anyone looking to sell or buy a property! Would use them every time if I wasn't leaving the area :(! Good luck with everything girls amazing job once again!! xx
Living Local helped us buy our first home and we couldn't have asked for better service. They kept us informed of each stage and explained the process in simple terms putting our mind at ease. Communication was fantastic - you would receive a reply in minutes! Thank you ladies for all of your help, we LOVE our new home! ????????