The team at William H Brown Mildenhall are brilliant. The viewings are always respectful of your home and you’re always contacted regarding any viewings immediately. Any news or updates regarding your property are got to you straight away. Frances the mortgage advisor is fantastic and will always look high and low to get you the best deal around
Absolutely disgraceful. Not the branch's fault, but we checked out 3 weeks ago from our tenancy. To date we have had to chase, call, email and argue and still nothing, no deposit return despite the landlord approving it weeks ago. This morning we spoke to 2 different people who told us 2 different stories: Story 1: their systems have been down and they have not made any deposit returns for 48 hours, and Story 2: they only make new tenant deposit returns at the end of the month, and as we are "old" tenants having been there for 3 years, this won't happen till net week. Come on WH Brown and Sequence Group. Is cash flow that tight?
Would highly recommend William H Brown. Especially Jon and Sam! They made our process straight forward and nothing was a bother. Completed within 34 days AMAZING! Can't thank these guys enough :)
Without any doubt, the worst estate agent I have ever dealt with..!!
I have previously used another branch of William Brown over the years, buying and selling houses and they were always professional, efficient, friendly and always helpful.
The Brandon branch are the other end of the spectrum. Underhand, not truthful and will drag you out to the end of any contract.
If you want to waste your time and money and have a very stressful experience use William Brown Brandon.
If not, use any other estate agent you can find, it will be worth it..!!!
I had to give one star to be able to post a review, otherwise they would have not had any....
Wasn't pleased with how they spoke to me on the phone. The women was extremely rude, just put me through to a different number without telling me when i was still talking to her. And that's not how you speak or deal to customers. Obviously need to learn some people skills!!!
After making the discion to sell out first family home, my partner and I met with various Estate Agents but instantly trusted Chiterns and especially Andrew. Andrew and his team have been amazing throughout the whole daunting experience and they have exceeded our expectations in every way. Thankyou very much. Could not reccomend enough to anyone wanting to sell.
We've just sold our house through Chilterns. The pictures and writeup were excellent with the price set at a sensible level based on expert advice and knowledge of the area. Andrew and the team at Brandon have been outstanding. The regular updates and advice throughout the whole process were very much appreciated. Andrew even offered help and advice on our purchase, even though it was via a rival estate agent. The fees are slightly higher than their rivals, but I felt that this was money well spent for the service we received.
I have recently moved into my first home which i purchased through Chilterns Mildenhall, I found the team to be professional, helpful and attentive. Chris guided us through the whole situation and was very caring and understanding of our first time buy.
The best agency that helps from A - Z. Recommend to family and friends. Thank you lady’s and gents
MILITARY FAMILIES BEWARE!!!
Worst real estate agency, I have ever experienced. False promises, extra fees left & right, rude service once they’ve got you to sign a contract. Went to work and everyone laughed at the fact I even rented through Henley because of their own bad experience. I view a house with Maria, was promised one thing. A few days later in the office, I’m dealing with a woman named Christie. Apparently once you’re thrown around from agent to agent, your promises and money get thrown out the window too. I regret renting from their agency and hope no one new to pcsing makes the same mistake as us.