The Estate Office Hill House, Stourport Road Great Witley
Excellent Company. Super Service. Under Promised & Over Delivered
If there was the option to leave no stars I most certainly would, After enquiring about a property to let via right move I recieved an email with nothing but the heading which stated, "Sorry dont think this property would be suitable," I found this very rude and under minding. Says enough about the kind of staff who are employed here, Rude
Rachael went that extra mile to help us secure a rental within a very short period of time which really helped us when our house sale completed unexpectedly quickly. She was very professional and efficient in every aspect of the process. Excellent Service!
Dreadful outfit. Taylor in particular. Useless and unpleasant.
I did my remortgage with Laura, I found her to be very professional, helpful and quick to return my calls. I couldn't find a cheaper deal elsewhere and would recommend Laura to anyone looking for mortgage advice.
I give one star, because they always smile at you when you enter.
Poor and lacklustre letting management leadership. Lots of little extras to pay for and they, from my own personal experience do not give a damn about how tenants look after your property. Poor letting management has cost us thousands, and to add insult injury, while trying to sell through a cash buyer instead of them, they quoted (as told to us by "quick move") its value at only being £90000, but having sold it last week, we see they have it on the market for £95000. Since we started with Shipways 7 years ago, I believe the value has deteriated seriously.
We have dealt with Peter James Property since 2012 when they first assisted getting our property renovated for renting. They then managed the property for us until selling our families property this year.
Throughout they have always been professional, offered advice, arranged for handymen, gardeners, electricians or whatever was required. All this was done and more and always going the extra mile with great communication, especially as we were living overseas for the majority of the time.
We would have no hesitation to recommend them and specifically Rebecca Beddows who has been amazing.
I have recently brought a house via Peter James estate agents. On a positive I must say Julie was fantastic throughout and remained extremely professional at all times, she’s a real asset to this company . However, I feel I was pressured at time I suspect this is because the purchase was not completing quick enough for them although we completed quickly with a 10 week period. The completion was near to Xmas and I do wonder now if the agents work on commission due to the pressure I felt I was under to complete although the issues were out of my control .Although I have a child with multiple disabilities this agent was contacting me daily to obtain updates although they could of contacted my solicitor directly . At times i felt I was unnecessary under pressure I could of done without due to caring for a child with a number of disabilities. Chris on a occasion was extremely unprofessional the way he spoke to me was extremely upsetting he did apologise, however this was totally unnecessary. Since moving in to the property we have had multiple issues, which I will be taking up legally, such as no running water due to leaking taps the utility light sparking, a number of keys missing to the property, smoke alarms not working and to top it the cooker has now blown up! I would suggest wisely consider which agent/s you would consider dealing with when considering purchasing land/or property.
I was assisted by Craig from their main office, he was knowledgeable and gave all the right advice from the start. I would definitely recommend him and Hilton-Smythe, as I was given a top class service with results delivered.
Was just told on the phone, that they were out of my league! Then he hung up, all because I questioned the 5% selling fee. However, after the company reading the review, they called me up and apologised. Well done! Apology accepted!