Absolutely awful. I’ve never had to write a complaint before but their ethics were always non-existent. I was conned out of money and they even admitted that themselves. Never rent from this company if you want your deposit back! They will try to take as much of your deposit as they can get away with.
Nigel and his team of Lauren, Faye, Dawn & Steph work really hard and are very professional, extremely friendly and deliver the highest level of service to their clients. If you are looking to market your property in this lovely market town give them a call. Their sales success speaks for itself.
We were in a property managed by Mansons for three years and in that time we always found everyone there to be exceptionally friendly and helpful. Any queries or requests we had were always dealt with speedily and without issue. Thank you very much!
Worst tenancy ever despite an amazing flat!
We didn't mind paying more than £700 fees for a 6 months contract as we have been promised premium service. Unfortunately the service offered was almost non-existant, we had to wait 2 months for the oven to be repaired, we had 3 flooding incidents (hence no water available, terrible smell, no shower, no dishwasher, no wash machine...) handled in a shockingly poor maner with no consideration for the inconvenience this caused us. As a result of this we had to leave the property for ten days in total. We have been asking for a rent abatement and the only answer given for the past 5 weeks is that they can't reach the landlord... It is clear that once you signed the contract and paid the fees their job is done.
Also I totally agree with the review below from another user: "Not to be trusted. Would not be surprised if some of the positive reviews on this site are by members of their own staff. Strange that the positive reviews are on the same day or only a day apart?"