Having decided to downsize I was extremely nervous about the issues I may come across, due to lack of experience in buying and selling. Deborah and the team were very professional, reassuring and friendly throughout the process and aided me to purchase a new property for my young daughter and myself with minimum stress. They were very knowledgeable and approachable and most importantly because I was only dealing with one person throughout the transaction it was so much easier !!
Foe buying and selling I would definitely recommend them .
Worst tenancy ever despite an amazing flat!
We didn't mind paying more than £700 fees for a 6 months contract as we have been promised premium service. Unfortunately the service offered was almost non-existant, we had to wait 2 months for the oven to be repaired, we had 3 flooding incidents (hence no water available, terrible smell, no shower, no dishwasher, no wash machine...) handled in a shockingly poor maner with no consideration for the inconvenience this caused us. As a result of this we had to leave the property for ten days in total. We have been asking for a rent abatement and the only answer given for the past 5 weeks is that they can't reach the landlord... It is clear that once you signed the contract and paid the fees their job is done.
Also I totally agree with the review below from another user: "Not to be trusted. Would not be surprised if some of the positive reviews on this site are by members of their own staff. Strange that the positive reviews are on the same day or only a day apart?"