We needed to buy a property in the region served by Ferrino & Partners. Our experience with them went far beyond what one would expect from a normal estate agent. This firm really does act as a single unit, all the people in the office were aware of the progress of our negotiation, and able to deal quickly and efficiently with any problems. They coped with any query with humour and intelligence, A really well thought out operation which delivers an exceptional service.
Offers we made were not passed onto the seller, who we found out later agreed a sale for less that we offered. We contacted them to check if they had and they confirmed not. My son also previously used them for a sale, and he complained of them being disorganised, and trying to pressure them into accepting ridiculously low offers below what they had valued his property at, from various nameless 'investment buyers'. Not a one-off incident.
very disappointed with not getting my deposit back promptly now waiting over two weeks and that's just not good enough imho but yet your rent must be paid on time and i must vacate the property on time and tenant comes last again... on a scale of one to ten you score (4)