Excellent service from Jamie & Co. Highly recommended. Best agent in Welshpool by far.
The senior partner of this company knew that I was making a very long journey to view this property (245 mile round trip) and, unfortunately, he sent a young man who knew virtually nothing about the property, could not answer many of my questions, did not have a key for a door marked "chemicals, keep out" and did not know what was behind it and told me that a cylinder in the house was the boiler when it plainly wasn't. The journey was a complete waste of my time and money and I did not feel confident in the agents enough to proceed with the purchase of a property that I was keen to buy. I felt thoroughly undervalued as a customer. I will avoid using the Welshpool office in future.
Having seen the review which had been left I felt it necessary to provide my own views on the agency.
I can safely say from my whole experience I was extremely pleased with the staff, the efficiency and overall process. They answered all questions, replied promptly and couldn't have been more helpful.
People seem far too quick to complain, as the other reviewer appears to be and I'd be more than happy to recommend the agents to anyone.
Having seen both of the reviews below, I'm almost convinced the second was posted by a member of staff because my experience was very similar to the first review.
I would recommend that anybody looking to rent via any agents reads into Rent Smart Wales and also any other relevant legislation to ensure they know their rights as tenants. Also ensure you know your tenancy agreement inside out to ensure you are able to spot when it is inevitable broken by the other party.
I would not recommend this estate agents at all. It is apparent that the staff do not have the correct level of training.
I found the staff at the Tywyn office really friendly and helpful. As a buyer, I thought they worked hard to keep me informed throughout my purchase of its progress. Any queries I had were dealt with courteously and efficiently, making the whole process incredibly straightforward. I'd certainly recommend the company to anyone who is looking to move.
Cannot speak too highly of the excellent service and support we received leading to the successful sale of our bungalow. Glenda kept us up to date with proceedings, always returned our phone calls and was both helpful and supportive.