Fantastic daily updates. The team couldn’t do enough for us. I’m really grateful
House sale pulled out by Seller within 4 days of verbal agreement
We were after a house purchase in Middleton, handled by Hunters, when we ended up losing the house twice. The first time, we viewed the property, really enjoyed what we saw - but when wanting to come back to view the property again (note: this property was on the market for over 2 months with no offers accepted) - it had been taken off the market as an offer was accepted.
Fortunately for us, the property then got listed on the market again as the buyers pulled out within a week of making the offer. We got our second viewing and made the offer the next day - which was accepted ahead of a bank holiday weekend in August.
Suddenly, on a Thursday we get a call saying the house is off the market and being sold to a cash buyer. The offer was pulled away from us with no consideration.
Unfortunately this is the way the housing market still operates that gives both parties no repercussions after behaving in an ill-mannered fashion. Whilst verbal agreements are not binding - it is not the best practice that agencies managing sales do not reimburse the buyers they bring in to a verbal agreement whilst letting the seller (at best - charging the management fee which never sees all affected parties!) walk off.
Beercocks were a joy to work with. I was selling a particulalry unusual property which required the right person to fall in love with it - we had a tottering time to complete due to circumstances beyond anyones control (very long and complicated scenario) - the girls at Beercocks were patient and grounded in the advice I received - thank you all and well done - we finally got there !
It wouldn't give me the option to not leave a star so one will have to do. I have never experience such awful customer service before, i was flabbergasted when i rang to inquire about viewing a property, I left many voicemail's which I never received a call back from, when i finally did get through to someone the viewings was done via the vendor and i was told they would ring me back once spoken to them. 2 days went by and i heard nothing every time i rang up they told me someone would ring me back, i also had a property to sell which they didn't know about at this time. I have since gone on with another agent in the area who are absolutely amazing and customer service is second to none with them. I am still yet to view the house i rang to inquire about 2 weeks ago and no one has yet returned my call. Laughable company would not use to view a house let alone sell one. Someone has missed out on a buyer so shame on this poor company.
Having dealt with Dee Atkinson & Harrison on a personal and professional level for many years, I wouldn't hesitate in recommending them as one of the areas best estate agents.
amba Domestic Energy Assessor Ltd
Reeds Rains gave us excellent service.
We have both bought and sold with this agent.
Not only are they very helpful but extremely efficient and quick to deal with any issues we had. Also lovely staff who are really pleasant and happy to help. They kept us up to date and informed with every stage of the sale and with the properties we have sold.
Great team, worth every penny.
Mr and Mrs sayer Flamborough
I've had the misfortune of dealing with this shambles of an outfit on a few occasions now and have found the service to be seriously lack lustre, if not non existent! Through a recent bereavement I have inherited a house which I was looking at either renting, or selling. I called Reeds Rains in Bridlington as they came highly recommended and I was hoping they could help and advise me on the best options at this difficult time. Nothing could be further from the truth!!
Ive been passed pillar to post ever since my first enquiry and no one is ever there!! I've dealt with a Natalie? Very very briefly who said she would call back... she never did and is subsequently NEVER there!! I'm not entirely sure if she still works there and to be quite honest it would come as a surprise if she did!
I've spoken to a blonde older lady called Gemma? Once in person and once over the phone who... also seems to be too busy or too interested in texting on her mobile phone to call me back and again after calling today expecting to speak to her... she was suddenly not there again?! Perhaps she was busy recharging her mobile phone?
The general impression is that on the rare ocassion the staff do come into work, no one really seems to know what's going on or who is looking after what!
After finally giving up and on advice from a friend I have visited D. Dunk, Lewis & Graves who have been extremely accommodating and helpful at this difficult time. I would also recommend Hunter estate agency.
I've since heard several other comments from friends and family members on the appalling service from this outfit.
(1 star review, as 0 stars was not an option)
The Business Centre, Deanhurst Park, Gelderd Road, Gildersome, Leeds
I approached Ernest Wilson's to find a New Tenant for recently closed Cafe. Using their large client base as well as new interest they conducted a large number of immediate viewings for me as part of their service. This resulting in a number of instant offers which has allowed the property to be let with new tenants in place within 2 months of first instruction. A job really well done. Thanks to all the team and their efforts.
I would not recommend dealing with this company. Sales people do a good job making out that there will be lots of buyers at the realistic price they had set and their dedicated sales person would keep us up to date. Never heard from anyone in the 6 months that my business was for sale with them, until it was time to pay the £600 bill. DON'T USE........
Their reply to this post says it all. They don't know who Hop Skip & Jump are and can we identify ourselves what a joke. We are Hop Skip & Jump paid you lots of money to do nothing.