Extremely professional, friendly and helpful experience. Nothing was too much trouble for any of the staff, especially Richard and Lizzie. Would definitely recommend Blundells to anyone.
57 days ago
Keep away if you are renting. Blundells (Woodseats) operate as a front for landlords, and they do not care one bit about the tenant.
1. They have just one person in charge of managing letting for the entire area. This means you are always talking to the voicemail, and never getting replies on time. Shows how serious they are about renting.
2. They behave as if they are entitled to your custom, and will not even try to work with you for things as trivial as deciding when and how you can move in, or how the keys would be handed over. They have rules for every small ritual that you the tenant is expected to abide. I have no idea how they manage to make a profit, if they do at all.
3. Their £400 fee is very uncompetitive and you do not get anything back in return. We asked for a standard clause to be added to the contract, and they forfeited the fee because they wouldn't add it. I will see them in small claims, but that's another story. In any case, I was happy to see the back of them after I finally rented elsewhere, even if that meant losing the fee at that time.
1588 days ago