First class, professional and straight-talking approach resulted in success!
Tenants best avoid... after paying £57000 in rent with no EPC or gas safety certificates..... and emailing 8 times asking why not and no replies in writing.... only phone calls from Allen Gittins the owner saying yes you can have your deposit back from the DPS so long as you put in writing you will not contact trading standards or pursue the landlord
We can't thank the team at Strutt and Parker Shrewsbury , and especially Paula, enough for the professional,friendly and tenacious approach they take to any questions or concerns that we may have.
Landlords/Tenants AVOID! Contacted these peoeple about 8 times with for just a general viewing of a rental property, eventually got a viewing, liked the place and contacted them another 4 times via phone and email with no contact back at all, completely unprofessional.
They are understaffed, it seems they have 2 people who work in the lettings and both are only in the office half a day at most, never mind the lack of professionalism if you do manage to get hold of the lettings team. I would not like to imagine if you were to have a problem with your rental property or an urgent matter that needed attending to.
This estate agent is nothing but a wolf in sheep's clothing with a nice logo and branding but completely unprofessional beyond that, would not recommend.