I wish I could honestly put 12 stars for Liam at Martin and Co Leeds. Ever since he took over our account I’ve had absolutely no issues or problems, whenever I need something done Liam has already done it with a massive smile. He makes the whole process of being a private tenant a pleasure, he is truly an asset to the company. It’s rare to see someone who excels above and beyond in their job role but Liam does! Thank you for everything Liam.
They are not stellar in the service they have provided. Still waiting for furniture and internet one month after moving into flat.
continually promise that things will be done and not keeping them. I would not rely on what they say they will do.
A truly horrible experience as a tenant and purchaser. This was the opposite of what I expected from an estate agents. I would have hoped to have received from an established company a lot better service.
Certainly, the same level of customer service as a paying sales client. When I raised my concerns i was told in no uncertain terms that I wasn’t a client (a purchaser) so would not be afforded the same service by the employee Virginia as the paying client. Extremely poor communication, even when escalated to the branch manager, who simply defended his staff and made no efforts to resolve a prolonged difficult purchase.
The company were however willing to discuss my purchase with a 3rd party (my landlord) against all Data Protection regulations. Problem solving and sales progression was non- existent and I had to make suggestions and check progress to ensure that the basics were done. The company didn’t provide the basic care or attention despite this purchase requiring some prioritisation and escalation. Even upon completion the staff continued to be unhelpful and rude. Finally, I hope I never have to deal with the company again.
We have been delighted with our purchase of an apartment at North Street Lofts. The development was just what we were looking for, the quality of the building, the finish, and the attention to thoughtful details was very high, and the service was, and continues to be, exemplary. This was our first investment of this type and were guided through the process with patience and transparency by Justin and the team. We will not hesitate to use V1sion again in the future.
Rats found on the first day of the tenancy!!!!! Rent with v1sion if you want to live with vermin. Deserve 0 stars. Most incompetent vile team/ company I have ever had the misfortune to come across. Deposit thieves too. The flat was in the Burley area. Avoid, avoid and avoid.
The Business Centre, Deanhurst Park, Gelderd Road, Gildersome, Leeds
Hi I Bought a shop through Ernest Wilson the staff were fantastic the sale went through without problems and any questions I had were answered would definitely recommend them a special thanks to Chere who looked after me from start to finish.
Were do I start. Not updating the information as time went on not updating me not doing the work in the timescale it should have been done not advising me about something important which was left untill the last minute and should have made clear from the start not following the instructions to which they had agreed not processing my complaint and totally ignoring it on numerous occasions not keeping me informed about the progress of the work they were doing ignoring my calls and not replying to questions or phone calls, repeatedly. Even after full clear evidence was provided.
Really really poor service fron start to finish.
126 Bolling Road, Ben Rhydding, Ilkley, West Yorkshire
Greg and the team sold our house with minimal fuss in 2016. They achieved what I would consider to be towards the maximum value of the house (at the time Dacres and Dale Eddison both valued it at approx 100k less than what was achieved)