We have been looking for a property for some time throughout which Emily (Washington branch) has kept in touch and proactively recommended properties to us. When we found our property we did not hesitate to put our house on the market with Bridgefords. Professional and their service has been above and beyond any other estate agent we have come across. Would highly recommend.
Edit: having initially given an excellent review (which was solicited in any event as bonuses are linked to it) it later transpired that promises had been made to a tenant for improvements without authorisation by us, having lodged a complaint, it was dismissed out of hand in a rude and arrogant manner stating incorrect ‘legal advice’. After the complaint, the tenant was contacted directly by Bridgfords we assume in order to attempt to cause further issues between us, we can only guess that it was as retaliation for the complaint, luckily we have an excellent relationship with all our tenants and we were able to compromise on the minor matters raised, we would not use Bridgfords again.
I have removed the individuals name from the original review to avoid embarrassment.
Excellent service throughout the entire process of selling my property. From first enquiry, to Chris coming out to meet with me for a free, informal consultation, providing information on mortgage advisers and high-quality professional photos, through to Joanne arranging multiple viewings, negotiating an offer and the final sale of the property. Outstanding service provided by all and I would highly recommend Hunters to anyone looking to buy or sell. Very impressed!
Unfortunately I have had one of the most difficult years of my life since meeting Chris and Lauren. I put my trust in this company and have been totally let down. As a letting agent they are extremely inexperienced and their communication skills poor. I never felt my best interests were at the centre of interactions. I have been running around in unnecessary circles due to poor management. I could not recommend this branch and would strongly suggest you contact an experienced letting agent, that is familiar with all procedures, as their knowledge of basic issues is not impressive.
Although I havent put my home up for sale with Pattinson, I felt it was necessary to leave a review after my experience with them. Me and my partner recently just bought our first home together and the staff at Pattinson Sunderland branch and the Silverlink Branch have been amazing, I can't thank them enough for how polite and helpful they were especially after I had such a poor experience with two other estate agents. The team at Pattinson have always been able to answer my questions and were extremely quick with getting back in touch with me with any information from the seller. If I was looking to sell my home I'd be going straight to Pattinson as I know I'd be in good hands.
I will not recommend this, there was nothing they asked for that we didn't provide. They kept asking for impossible, even questioning how someone else bought a house until we got fed up and they got away with our £400 . Quite frankly they scammed us.