Very professional service. The team were easily contactable and kept us up to date with all aspects of buying and selling our property. Daniel Madden was our main contact and was very helpful throughout the entire process.
If you use their recommended solicitors you can claim back £180 for the cost of a new EPC. What the staff fail to tell you is that you won't be automatically refunded this money. You have to request it. And you only find this out when you ask. It is probably buried deep in T&Cs somewhere but I feel it should be easier. Also do NOT use their recommended solicitors at all. A simple cash sale with no chain should not take 4 months. Solicitors acting for both parties were the ones recommended by WH Brown You have been warned.
All that said the people in the office are great. They just suffer from being part of a large organisation.
We sold and bought through Alexander James and had an excellent experience with them. All the staff were on the ball throughout and Jack found us the perfect house which we are now in and loving. Throughout the process they were active and really got things going even when it was a difficult sale and purchase - one thing I will say is not to use the recommended solicitors. I would not recommend Lancashire Law at all but Alexander James - definitely
There a joke they took my money said I could have the house then I got a phone call saying that my references was not right and said I couldn't have the property and told me that I was not getting my money back they rip you off don't use them
Very competent and professional service. After the terrible service I received from another agent in Rochdale I was more than impressed. My house was valued accurately and sold withing a few months. Would definitely recommend and will use next time I need an estate agent.
A Google User
Would not Recommend. Own personal experience is they Discriminate against Disability benefits. They actually verbally said they choose workers over someone on Disability benefits. Lost out on 2 houses. So we went elsewhere.
Would not Recommend for renting with. They wont come out and fix any problems when they do its weeks before they get round to it.
Plus Extortionate Letting Fee's for Tennants
We was told this by the previous tenant from the property in Brittania that you had. Also we spoke to that Landlord Lyn and she said she pays you's to maintain her property.
You are also very rude as at no point did you say sorry for the way your staff member Rachael responded verbally on a phone call saying a working person would get a property over myself on Disability benefits. Yet again you do not Acknowledge this in any reply.
Please go with caution renting or if you thinking of using these to let your property out. Its the money they care about.
Your fee's are around £400 that's extortionate! Especially when you know the government will be putting an end to estate agents like you who charge people so much for letting Fee's