From Stephen valuing our property & working on the sale brochure i.e. Photographs to Michelle & Julie & Amanda arranging the viewings & keeping us up to date with the offers & their support was really appreciated to make selling our property stressfree! We would highly recommend using Whitegates Cleckheaton & their fab team!
Melanie & Paul Smith
Don’t make the mistake I did by getting into a tenancy agreement through Whitegates Cleckheaton. Had all sorts of issues with the property (shower, toilet, heating twice) and it always takes weeks to sort out. I even got locked out once after an inspection and had to spend the night in the car!! Currently been without a working washing machine for well over a month only to be told I can’t have a replacement until I’ve paid the next months rent!! Avoid at all costs!!
Robert Watts are a very friendly and professional team. Our home was advertised positively, the advice given was honest and helpful and they secured a quick sale. They have excellent local knowledge and are always willing to help their clients. Can't recommend them enough!
What rude staff .. awful experience on the phone with Hillary... extremely rude lady needs to learn how to talk to people ... disgusting!!!
I'm a different Ben Smith from the other reviewer! We went with coughbrough having previously had our house on sale with another local agent (turns out we'd been barking up the wrong tree there). Craig Sugden and Amy gave us extremely fast service. Craig advised a higher price which I was uncertain about (unnecessarily - top valuer) and Amy took really excellent photographs of the house which definitely had an immediate impact. We had several viewings requested within 24 hrs of the house being on right move but we accepted an offer (5% above the other agent's suggested asking price) within 3 hours! Unbelievable! Everyone at the agents then ensured everything went smoothly throughout - they were polite, warm and efficient. I don't normally bother reviewing anything online but I'm extremely grateful to coughbrough for selling my house almost instantly at a price higher than I thought possible. Thank you!
I would never use these agents again. Unprofessional but their treatment of me did me a favour in the long run - doesn't excuse it though.
Really excellent customer service, advice and guidance from Reeds Rains Cleckheaton regarding my house purchase. Ryan, Lauren and Tayla guided and helped me every step on the way and were very friendly and knowledgeable. Would highly recommend. Thanks all!
Ad described a very spacious dining area with ample living space. In reality you would be lucky to fit a 2 seater sofa!
Property was not listed as back to back and when I queried why the ad did not state this I was told they didnt have to state it so chose not to! So blatant false advertising.
Pictures show views that are from a different street and cant be seen from the house! Again false advertising.
The estate agent Sam arrived late for the appointment and told us she had never been to the property and knew nothing about it. Someone is paying this company to rent this property and they don't have the deceny to even find out the basics before they turn up (late).
When we explained we were upset as this wasnt actually suitable when we found out the truth Sam laughed and said it didnt matter! Didn't matter that I had booked a morning off work and drove an hour out of my way! Well if that doesnt matter to Reeds Rains I do not wish to have any further dealings and will not be visiting any further properties listed with Reeds Rains!
Homeowners you would be better off arranging viewings yourself!