This is the second time I have sold a house through Whitegates Cleckheaton. The first time I changed from another estate agent as I had no enquiries whatsoever in 9 weeks. Louise took one look at the property and took brilliant photos which showed all the special qualities. I immediately received bookings and the first viewer came back in 3 days and the sale was agreed. This was my first move in 30 years and Louise and Michelle made the whole process easy. Michelle and team had answers at the ready to any queries I made. Recently my father’s house had to be sold and my family turned to Whitegates Cleckheaton without hesitation. Once again Louise took excellent photos and prepared a detailed description after advising us of the best plan for marketing an unusual property which involved some land. The sale was handled with the utmost discretion as we were concerned about the empty house, but we were overwhelmed with the number of viewers in the first week, with several very good offers. We were kept fully informed throughout, so that when the sale was agreed we knew that we were in safe hands, but we never believed this could have been such a trouble free experience. I would highly recommend Whitegates Cleckheaton for their knowledge of the area and their expertise, enthusiasm and above all, friendliness. Thank you Louise and Michelle and team!
Don’t make the mistake I did by getting into a tenancy agreement through Whitegates Cleckheaton. Had all sorts of issues with the property (shower, toilet, heating twice) and it always takes weeks to sort out. I even got locked out once after an inspection and had to spend the night in the car!! Currently been without a working washing machine for well over a month only to be told I can’t have a replacement until I’ve paid the next months rent!! Avoid at all costs!!
I'm a different Ben Smith from the other reviewer! We went with coughbrough having previously had our house on sale with another local agent (turns out we'd been barking up the wrong tree there). Craig Sugden and Amy gave us extremely fast service. Craig advised a higher price which I was uncertain about (unnecessarily - top valuer) and Amy took really excellent photographs of the house which definitely had an immediate impact. We had several viewings requested within 24 hrs of the house being on right move but we accepted an offer (5% above the other agent's suggested asking price) within 3 hours! Unbelievable! Everyone at the agents then ensured everything went smoothly throughout - they were polite, warm and efficient. I don't normally bother reviewing anything online but I'm extremely grateful to coughbrough for selling my house almost instantly at a price higher than I thought possible. Thank you!
I would never use these agents again. Unprofessional but their treatment of me did me a favour in the long run - doesn't excuse it though.
Great service went above and beyond to get my house sold and completed. Would use again. More than happy to recommend
Terrible. Lies, lies, lies. Messed around for 6 weeks when trying to apply for a property in Field Hurst, Scholes. Story would change every single week - first the property is lived in, then it's vacant. Then the landlord lives abroad which caused massive delays, then he's on holiday and actually lives just behind the property we wanted. Oh... and that delay then causes us to miss the deadline for putting in our notice on our current property (we had 4-6 weeks apparently) only to then be told they want someone in next week. Eh!? This is because the Landlord is worried about being responsible for the Council Tax (on an empty property - don't think so!) and had to be corrected by his colleague that he was talking out of his backside.
Also beware - they like to make up fake interested parties to put the pressure on (or so they think - their stories never add or tally up - they're not clever enough to pull this one off but it doesn't stop them trying).
They'd happily deal with my wife but not with me, and the woman who I assume is the manager of this 'establishment' is plain rude.
Avoid at all costs - charlatans of the very highest order. Reading the other two reviews of this place a lot of things are sounding very familiar. As I said to them - the left hand doesn't know what the right is doing and if I ran my business the way these run theirs I'd have no customers and would be bankrupt... you've been warned!
Always very cheerful, Taylor and Lauren were great with the sale of my house even with me not living in the area any more. Thanks ladies
Ad described a very spacious dining area with ample living space. In reality you would be lucky to fit a 2 seater sofa!
Property was not listed as back to back and when I queried why the ad did not state this I was told they didnt have to state it so chose not to! So blatant false advertising.
Pictures show views that are from a different street and cant be seen from the house! Again false advertising.
The estate agent Sam arrived late for the appointment and told us she had never been to the property and knew nothing about it. Someone is paying this company to rent this property and they don't have the deceny to even find out the basics before they turn up (late).
When we explained we were upset as this wasnt actually suitable when we found out the truth Sam laughed and said it didnt matter! Didn't matter that I had booked a morning off work and drove an hour out of my way! Well if that doesnt matter to Reeds Rains I do not wish to have any further dealings and will not be visiting any further properties listed with Reeds Rains!
Homeowners you would be better off arranging viewings yourself!