It's ok but not really very good for domestic purchases.
Approximately 6 weeks ago I asked Jonathon of BJP to view my property in LLangadog, which he kindly did.
I then phoned BJP to find out what was needed from me to proceed. I was told that he would get back to me.
6 weeks of promises of call backs and a seller’s information pack being sent out, and a dozen chasing up calls and still nothing but apologies.
Jonathan has time to be out of the office, have meetings etc, take messages on my behalf yet to action my request comes with deafly silence. It’s not a hard property to sell either.
I get the impression that BJP are stretched, spread to thinly, and one thing pushes out the other.
Two days prior to this review and a promised call back at 5pm on his return to the office I told the customer services representative today that I wouldn’t wait for him to come out of his meeting as BJPs promises are worthless.
I wouldn’t normally make a website review complaint but 6 weeks of missed summer viewings and costs of the property being empty has been very annoying.
I’ve now gone to my preferred choice Morgan & Davies.
Personal service without being pushy. Understanding requirements and acting directly on them. Great service !
The senior negotiator Harry was first class , kept us informed, showed properties that matched our requirements and matched directly a property that came on the market that day and said it would be perfect for us..it was...made an offer then and there. Thank you !
A Google User
Dreadful service, rude staff, overpriced commission unprofessional and office is always closed. Avoid at all costs there are much better estate agents in town