I purchased an apartment at Cardiff Pointe from Savills Cardiff and I cannot thank them enough for the fantastic service I had from them. The team at the office where superb and rectified every issue I went to them with. Once again thank you Savills for the fantastic experience I have had of purchasing a property from yourselves. :)
Really disappointed with the level of service. Very unprofessional!!! Full of empty promises.
When we were looking to buy a house in Pembrokeshire a few years ago we viewed dozens of houses and had dealings with all the local estate agents. Back then John Francis was always the best, always the most proactive and well-informed. That's why we chose John Francis when the time came to sell our house.
Daniel's extensive knowledge of property in the area meant we got a very fair valuation on the property, he spent a long time with us taking some really good photos, and the rest of the team were fantastic for the entire time it took to sell the house. Our house had quite a few quirks and wasn't suitable for a lot of people, so we had to do a lot of viewings but the staff at John Francis Cardigan kept going and continued to keep us informed and provided feedback on every viewing.
Many thanks in particular to Daniel, Rhian, Kimberly, Hayley and Andrew.
Lack of knowledge and enthusiasm of the property. Not shown around, just left to wander around and didn't know info concerning council tax band and just told to look on web. Fees are overpriced and not competitive when compared to smaller firms.