They gave the keys to the then prospective buyer to go to the property unaccompanied. When something was found to be missing from the house it took a letter from my solicitor for them to acknowledge responsibility and pay to replace the missing item. No apology. Extremely poor level of service and rude. Not to mention irresponsible and unprofessional. Basic care and concern fro the security of my property as their client non existant.
We recently bought our beautiful home through RG Jones. They were helpful and attentive and bent over backwards to make sure we understood everything, supporting us throughout the entire process.
Thanks Glenda we love it here.
Sarah and Ming
We have recently purchased a property in Tywyn, on sale through he Tywyn office of RG Jones. As a purchaser, the service we received was first rate, with prompt replies to enquiries and excellent advice from somebody who clearly knows the area well. I would highly recommend their services.
Lloyd Herbert & Jones have been responsible for selling my property and at a later date, letting my property. At all times they have acted in a professional manner, offering a first-class service, by providing informative property details and out-of-hours viewings when required. Whether selling or letting a property, they provide the full-package, relieving the client of many of the stresses associated with each process.
We have used Herbert Lloyd and Jones for the last five years for the full management of our rental property. The service has been excellent, helpful staff team who do more than 100% to ensure that our property was looked after and that the tenants were appropriate.
We chose them again to sell our property and again received an excellent service.
Yes there are other estate agents around and we have experienced the services they have to offer as well. So our advice is stick to the the “best”and that’s the staff team at Herbert Lloyd and Jones.