We greatly appreciate the amount of effort the Cardigan office put into the sale of our cottage. Thoroughly recommend John Francis - Cardigan.
Lack of knowledge and enthusiasm of the property. Not shown around, just left to wander around and didn't know info concerning council tax band and just told to look on web. Fees are overpriced and not competitive when compared to smaller firms.
We rented under Philip Ling for 6 months, in which time we did have some issues that needed addressing with the property. They were always very professional and helpful in dealing with any concerns we had. All staff are friendly and fair, we would definitely recommend them to others.
Mr Ling refused to forward an offer on a house as he said it would insult the owners. (The offer was no less a drop than we have had accepted on other houses in the area and was a starting offer). Five months later I'm told the house is still for sale and has had no offers! Now says he did forward the original offer but didn't bother to file it as it wasn't worth filing. It would have been nice to have been told that our original offer had been refused in January then we could have put in a higher offer. It would also have been nice not to have been spoken to so rudely today.
Thanks to Helen and the team. Working for their client at all times, which is to be commended. The communication and the support for the purchaser was outstanding and on several occasions they went out of their way to help us with a late viewing and on completion day when we had difficulties. Best regards and many thanks.
Information was slow or unforthcoming. The house we were interested in, after a first visit, was taken off the market but this was not conveyed to us. The person we spoke with to arrange the second viewing seemed surprised that we did not know it was unavailable.
The house we eventually bought was the last place we saw out of desperation. The photos on the website were out of date and did not do the property justice - truly we only requested a viewing because we had to book accommodation in the area and the house viewing made up numbers.
Information given by us was not immediately forwarded to the vendor. There was a 2 week delay because of this. Had the vendor not provided us with her phone number when we viewed the first time this delay would have been greater.
Neither party received the best service.
The For Sale board for both the house we bought and the property which was taken off the market are still in place.