I cannot praise the expertise and professionalism of the staff at John Francis in Cardigan highly enough. From start to finish every member of the team have looked after my interests exceedingly well, above my expectations. Over the years I have dealt with many estate agents but I can say with absolute assurance John Francis have been the best.
We rented under Philip Ling for 6 months, in which time we did have some issues that needed addressing with the property. They were always very professional and helpful in dealing with any concerns we had. All staff are friendly and fair, we would definitely recommend them to others.
Mr Ling refused to forward an offer on a house as he said it would insult the owners. (The offer was no less a drop than we have had accepted on other houses in the area and was a starting offer). Five months later I'm told the house is still for sale and has had no offers! Now says he did forward the original offer but didn't bother to file it as it wasn't worth filing. It would have been nice to have been told that our original offer had been refused in January then we could have put in a higher offer. It would also have been nice not to have been spoken to so rudely today.