Georgina Swinford could not have been more helpful when I continually contacted her re liaising with Tenants. Expect the Exceptional this is Georgina!
Don't use Hamptons!! We have been hugely disappointed. We chose Hamptons as they have offices in several other areas and thought they would have good reach. They sold the house (although it was priced to sell), but the disorganisation and incompetence in their office is staggering. After the first showing we came back to find the front door was unlocked! Upon issuing the keys to the photographer they omitted to say we had an intruder alarm! When we were sent the draft brochure we asked that some pictures were changed as we were unhappy with them - it got published anyway, without our sign off and the Pièce de résistance... We had said we didn't want a "for sale" sign up as we didn't want everybody in the local to know our business, yet as soon as we exchanged contracts, an oversize post card with a big photo of our house dropped though the letterbox with the title "Sold in Marlborough" We were truly shocked, I can't believe that such a big agency can operate in this way. And what did they say when I complained? "well it's in our terms of business" - They could have asked!!!! I'll never use Hamptons and would advise you not to bother either
Very poor managed lettings experience.
The house was unfinished but on leaving the landlord has asked for our full deposit. Watch the 'we have had loads of offers on this' complete lies. House had faulty heating, water leaks and a vile smell. We had 30+ visits in just over a year. Marlborough has many London customers so they don't give a monkey what you think.
We were very happy with the service received from the Devizes office of Martin Walker - Mikyle, Andrew and Clara were all a pleasure to deal with and they were all very "on the ball". Our purchase through them went very smoothly and we are now happily settling into our new home. Highly recommended!
Just recently i have dealt with an agent named Emma at martin walker i found her very patronizing and incredibly rude she seemed unwilling to help me with my desire to look at a property outside of Devizes. Usually estate agents are over you and keen to get you a viewing but i felt excluded when talking to her to try to arrange a viewing and the conversation was like i had done something wrong?.