Quality management and look after landlords and tenants very professional.
Didn't even make it through a viewing.
Agent turned up with the wrong key and left us waiting outside for 35 minutes while she went back to the office to pick up the correct one. Had no information on the house at all, couldn't answer a simple question of whether the electric was quarterly or metered. She made zero effort of "showing off" the house, preferred to sit in the hallway making constant sighs and "listening in" on our conversations.
After finding MANY problems with the house, I was jotting them down on a pad to work out what would need to be done in order for the house to be even considered by anyone with a brain. One of my comments from upstairs that she'd heard (sort of) was that the landlord had been redecorating the bedrooms and extremely badly at that, rather than paying to have the work done to which I said that the plug sockets and light switches, the bathroom tiles and mirror were all smeared with paint... to which I followed up with "has he not heard of masking tape?"
This is where it gets real interesting as the comments I made about the condition of the house were obviously heard but incorrectly and she shot up the stairs to confront me? Bit of a poor unprofessional move. She gets to the top of the stairs and says, "If there are any problems with the house like you're saying that plug sockets are mastic'd(??) onto the wall then they'll be repaired because it's a safety concern". She then points at my pad and says, "It's like you're doing a survey on the house". Well yeah, she thought I'd just skip the viewing and rent it? Subsidence and damp shouldn't matter?
What followed then was a very blunt explanation of what I actually said followed by her moving aside from the stairs and saying, "are we done here?"
Yes we most definitely were. Couldn't get out fast enough.
The house was awful. The agent was worse. Can't speak for the rest of the people there but if she's setting the example?
Reading through all the reviews, it's clear to see how impressive the service given by Mark Wilton is.
Me & my partner have been dealing with him as we are in the process of buying our first home and have nothing but praise for him.
He is friendly, knowledgeable and professional, he has kept us updated all through the process so far and I would recommend anyone who wants a stress free experience to go and see Mark.
Thank you for all the help so far and we look forward to continue working with you over the next few weeks.
Terrible business, went to view a property, loved it, went to pay the relevant fees and was then told we weren’t able to because they wanted someone else to view the property and then told the next day they were letting the other people view it. Our working family and money obviously isn’t good enough for this company
Great Agents who know whats what when it comes to getting the job done hassle free! Must recommend David's Homes for anyone looking to sell their home. A big THANK YOU to David and all the staff.
If I could give minus stars I would! Dodgy! The positive reviews are done by staff! Advertise on scumtree and give false info. They are banned from rightmove for posting no dss adverts. Say there is mo admin fee but ask for one in every advert. DO NOT USE THEM!
Jackie and the team are absolutely excellent. We were new to wales last year and they were so helpful and accommodating, especially as we have dogs.
They have now found us a larger house with a bigger back yard and it’s beautiful.
I would highly recommend Property Plus to any new prospective tenants or buyers.
Thankyou very much Jackie for all your help. You are the best and were the best landlord for our first year over here in Wales. Much appreciated. Definitely 10 Star Service ????????????????
A member of my family rented a property from them. Reported problems before signing agreement and was told it would be dealt with. Nothing done. Now property is not habitable due to flooding. Electectricity have been effected to point of giving electric shock. No response from landlord even though this is now in the hands of council and environmental health. It has effected health of both tenants and they will be taking legal action for return of rent and lost wages due to health. Won't recommend someone living here even if they are living on streets. Think twice before using this cowboy agency.