Rural property agency offering local knowledge of area. They provide a personal service in collaboration with national leading sales platforms.
360 New Media
The team at Cobble Country provided ongoing feedback and progress of my sale, but only when asked rather than routinely contacting me with updates. However, I found them to be very helpful when I sought any information from them.
This letting agency do not operate on a first come first served basis when applying for property. I viewed a property I really liked but wanted to ask some questions before applying for the lease, however, the agent was quite rude and failed to get back to me with the information. I then had no choice but to send in an application without having my questions answered, and they never called me back. I called several times to try and speak with the agent but I was simply told he is out of the office and he will call you if you are successful. They never called me. I found the whole process un-professional and the receptionist very rude.
After selling our house we needed a rental property. We were let down by one letting agent last minute. These guys were quick to book a viewing on a rental property and get the process through quickly so we could complete on the sale of our house.
Visited office as interested in renting one of the properties that they had advertised. Lettings specialist was on the telephone. Waited for 15 minutes then was told he might be some time! Staff took phone number and advised he would telephone when free. That was 6 days ago and still no contact. Suffice to say we will not be renting through this agent. Very poor customer service.
Many thanks to Laura Hizzard who made our life so much easier when we relocated from the midlands. There was not a lot of rental after storm Desmond but she found us a property that met our needs having no idea of the area we were in. The whole office were very friendly and a pleasure to work with.