A professional bunch, we had to sell our dads house, they came and looked at it gave us a price suggestion and listed it. They took care of everything within 3 months we had a cheque for the trust.
Unnecessarily bureaucratic and will do everything in their power to get every penny from you.
Very poor service; as we were moving out, Grisdales organised viewings to which they would regularly turn up 30 mins late with no reasoning as to why.
Upon returning deposit they've deducted close to £100 despite a very clean house.
It has then taken over a month for them to approve the deposit refund which is ridiculous.
Overall poor service.
Thank you to Yvonne and her team during my recent Property transaction. Selling or Buying Property can be very frustrating and stressful especially when dealing with one particulate Solicitor in the town. 16 weeks to complete a relatively straight forward conveyancy cannot be seen as Fair or Reasonable. During this time the Workington Office continued to chase up the Solicitors involved , and to keep me involved by email at all stages. I would recommend Tiffens to all prospective Property Sellers and Purchasers and would also advise that clients take on board the advise of Yvonne and her team when selecting potential Solicitors .
Well done once again to the Workington Office.
We are currently selling with them.
I have no idea what I am paying £900 pound for. It took a week for a forsale sign to go up, and 3 days for my house to go online after the photos!
They are fine with you untill you have signed your contracts, then once you are tied in with their terms /conditions and possible penalty to pay they totally leave you hanging! It took 3 days for my property to be put online after the photos were taken. (It was put on around 5.30pm so it didn't get the full days veiwing it could have)
They are terrible at keeping you up to date or even in contact! After my property has been viewed I have to ring days later for simple feed back on my property. It's a very simple task, very easy to do and also, THIS IS NOT MY JOB. They tell me everytime "it's on their to do list" (so they havnt even tried!)
I am reminding them to do their job - it would be easier doing it and dealing with it on my own. I viewed a house with tiffen and my veiwing had finished when the office was closed and they rang me by 10am the next morning for feed back for the owner. Why on earth aren't Cumberland the same!? And why I am doing there job for them or reminding them to do it! Use your money wisely and use your move or tiffen as they seem to be on the ball. If I don't get an offer or if there service doesn't get better I'll be looking through the fine print and finding a way out!!
I have been working as a property trader for over 20 years & on average we buy & sell 15-20 properties per month. For this reason I deal with a lot of agents, some of them good & some of them bad however I can honestly say Cumberlands is one of the worst agents I have dealt with. Purposefully obstructive it getting the job done. I would not recommend them to anyone.