Acquire Properties Burton are an estate agent in Burton-on-trent. They mainly list properties in DE73, DE14 and DE21. Over the last 6 months, they've listed 30 properties, with 0 currently on the market. Most of the properties listed have 2 bedrooms.
Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:00am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 3:00pm
SundayClosed
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Acquire Properties - Burton Reviews (102)
Have you used this agent?
79%
0%
0%
2%
19%
P Grz
Worse agacy ever I'm have. If something broken like water leak you raport wait more then 7 days to somebody answer you. Same if you have any problem you send email you wait 7 days to reply from them. When you call nobody answer you leave voice massage not call you back. They call you tell you incredible story you have dog in home but you don't have. Never again cooperate with that agecy... Read more
28th Aug 2024 (15 weeks ago)
C Samarczuk
I would follow james which ever company he works for. Always keeps us updated even out of hours which is good for us but can't be ideal for him !... Read more
5th Jul 2024 (23 weeks ago)
S Speedie
Having dealt with this estate agent on a particular property twice. I feel communication could and should be better.Not kept updated without making having to call quite a lot and has put me off using this agent again.... Read more
21st Jun 2024 (25 weeks ago)
J Clarke
I spoke to a girl called Catie on the 10th of June about a property up for let, she said they weren’t doing viewings just yet due the property being currently occupied, she then proceeded to take my details and register them with the agency and I’d be contacted in due course to arrange a viewing. I found it strange that she said the property was currently occupied as on right move it said “available now” so I sent a follow up email later that same day for some clarification, no response, I sent another email this morning (the 19th) for an update to which again I had no replay, so I called them at the office this lunchtime and Catie happened to answer the phone. She said the emails I’d sent had gone through to the “office email” and that’s why they hadn’t been picked up, she offered no apology and just asked if I was free at 3 o’clock this afternoon. Even when questioned why nobody in the office is checking those emails and the fact that I’ve had to chase YOU up to arrange a viewing there was still no apology or accountability, just excuses and passing the buck. Having worked in retail management successfully for nearly 20 years I can tell you this isn’t how you treat customers or clients, not if you want your business to be successful anyway. May I suggest your staff receive some training on basic customer service.... Read more
19th Jun 2024 (25 weeks ago)
Anonymous Homeseller
James was absolutely excellent in handling our sale from our very first meeting through to completion.
He kept us totally up to date, and as we live 2O miles from the property he helped more than once to avoid us having to visit, which was really above and beyond what we expected.
So, based upon our experience, we are very happy to recommend James and Acquire Estate Agents.... Read more
31st May 2024 (6 mo. ago)
P washington
My husband and I have been very impressed by James's diligence, efficiency, hard work and courtesy when selling our home for us. We were very happy that the buyers also then put their trust in James for selling their home, making the process smooth, and seamless with James 'at the helm' . He was then chasing three lots of solicitors , and other parties and certainly kept us up to date and informed with what we needed to know at every stage. (whilst professionally maintaining confidentiality for the other involved parties). James made himself available to answer any emails, texts and phone calls as needed, very quickly. Other Acquire staff were also on hand to help if occasionally needed, and messages between staff were passed on seamlessly. Overall, probably the best experience we have had with different Estate agents , over the years. We hope that the excellent service that we have received is noted by management. Thank you , James. Sue.... Read more
12th Apr 2024 (8 mo. ago)
R Castillo
Highly recommend the agency. Thank you, Roberta, for all your help and quick response you made the process very smooth. Also, thank you Josh, Brooke, and Catie. Excellent team. I am glad for our newly rented apartment.... Read more
23rd Feb 2024 (9 mo. ago)
Anonymous Homeseller
My sale manager is professional, efficiency and quick response to every message.... Read more
17th Feb 2024 (9 mo. ago)
J Stackhouse
Josh and Roberta, have been outstanding the highest level of professionalism shown throughout helped me move in within 7 days.
Nothing was too much trouble thank you so much 5 stars.... Read more
31st Jan 2024 (10 mo. ago)
Z Pietrzak
Me and my partner just went through the process of getting a mortgage. Josh and James were great throughout the whole process. Very professional and really quick responses. Would definitely recommend to anyone who’s looking to sell!... Read more
25th Jan 2024 (10 mo. ago)
J McLaughlin
Very professional estate agents on viewings and all through the buying stages very quick response's - 100% would recommend these to anyone looking to sell or rent their property... Read more
25th Jan 2024 (10 mo. ago)
P Podlasinska
I have recently rent a flat with Acquire agency. Roberta who was dealing with my case was very helpful, understanding and always answered all my questions, giving clear and regular updates regarding my application. The flat was fully refreshed before I moved in - I’m very pleased with the whole process and can fully recommend.... Read more
28th Dec 2023 (11 mo. ago)
V trencik
I have recently let a property with Acquire. I must say that my experience was wery good. Friend ly, professional. Roberta Gineikyte was especially helpfull. Roberta was always availabla to answer any question or concorns and was always happy, kind and available. Thank you very much and I recommendend it! ????... Read more
28th Nov 2023 (1 year ago)
D guyler
Excellent service from all of the staff at the Burton on Trent office.
Very friendly and helpful especialy sam & the lettings team. Would recomend then to any landlords looking for a lettings manager.... Read more
28th Nov 2023 (1 year ago)
S Smith
Excellent communication from Roberta. Very professional and polite. Kept me well informed. I like to know what's happening now and next and can be an impatient pain in the butt. Very please with the speed and service I received.... Read more
25th Nov 2023 (1 year ago)
Performance stats
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.