Came up with a Decent price for the house, Had plenty of viewings estate agent took care of all the viewings, had a text message to let us know when the property was being viewed and received many offers, waiting for completion date.
Simon and his team are our family 'go to' Estate Agents every time! We have bought and sold through them several times since 2005 and have always found them to be professional, caring and still be able to smile when things get stressful! I have also used them for my rental property for many years and John and Ben do a great job, keeping things ticking over. Definitely 5* from us
Took time off work had a viewing today Bearwood hill road, didn't even turn up !!! No communication just left outside propert. I'd call that unprofessional and incompetent.
I had been using two property agents for a number of years, but from my experience of both Surelet have far exceeded my expectations in both their professional services and communication. They have regularly provided excellent tenants with clear and concise administration of both the tenancy agreement and monthly statements. I would have no issue in recommending Surelet to anyone whether a tenant or a landlord.
Didn't show up for a viewing and waited until the viewing time to call and say they didn't have the right keys.
They called earlier asking if we could get to the viewing any sooner. They acted like it was nothing that I had driven over half an hour to get to the property and tried to get me to go back for a viewing.
I hope not to have to encounter this estate agents again who couldn't be bothered to show up for the viewing.
UPDATE: I received a call from the agent who was supposed to show up the day before asking for me to rebook a viewing. I asked why we only got the call at the viewing time and she replied that she had got there just before and tried the key and left without waiting for us to show up. I find this to be appalling customer service considering we arrived slightly early and was waiting out the door In the rain, ringing the buzzer before recieving the call.
The Business Centre, Deanhurst Park, Gelderd Road, Gildersome, Leeds
They provided professional and no nonsense assistance with the asset sale of an online division of our business. Through a mixture of face to face and telephone support, Jonathan and Stuart managed a number of potential enquiries and one or the other of them were always available to assist and advise when necessary. I can highly recommend their expert and friendly team to anyone looking to sell their business.
Never written a negative review in my life but this was a must. Strongly wouldn't recommend.Its not that the business which me and my wife built up sold too quickly, i asked you for the total cost and then asked if this could increase, was told no. I just wanted to know all costs prior to agreeing for you to sell for US.Came to you billing us and guess what....... more money.
The sale went through quickly because of us and the buyer having to get on to your staff. That was a discount price ha ha ha ha!!