Very pleased with the professional service that I have recently experienced with Alex smith and team with the sale of my Freinds house, it went through quickly and efficiently, I would definitely recommend to others.... Read more
Seller
15th Dec 2024 (5 weeks ago)
M Hassall
We were so impressed by the service given to our mums property. Absolutely nothing was too much trouble and we had very prompt feedback from our viewings. As we live away from Birmingham we had no idea about estate agents in the Bromford area so Alex Smith was a complete unknown to us. But what a gem it turned out to be and because of this I would highly recommend this service to anyone .... Read more
Seller
13th Dec 2024 (5 weeks ago)
J Mcdermott
So the staff at Alex smith definitely go above and beyond with seeling your property , .sold.our house after 8 viewings . Had patience with our awful solictors but we got there in the end ..
David & Amanda did a great job ! Thanks to Alex smith& Co were now in our lovely new home... Read more
Seller
4th Dec 2024 (6 weeks ago)
P Loram
Sold a house and very happy with the service from David Simms and his team. Great expertise and communication made the deal go smoothly and out of the 3 houses I have sold recently this was by far the best process and agent. Real value for money and an expert team. Wish I had used them for all my property sales ( but unfortunately the other properties were miles out of their patch). Really know their local market and customer base. Highly recommend them.... Read more
Seller
2nd Nov 2024 (11 weeks ago)
T Cullen
David, Amanda and the team were great and kept us informed of progress on a regular basis... Read more
13th May 2024 (8 mo. ago)
A N
Thank you Alex Smith & co for your friendly and efficient service. I’d like to give a special shoutout to David and Amanda who were super supportive through the whole process and promptly responded to all my queries! Thank you Alex Smith & company!... Read more
10th May 2024 (8 mo. ago)
J Charlwood
First class service by all involved and a special thank you to Amanda. Selling my mother’s flat and they handled all the viewings and took a lot of the stress away so I could be with mom in her care home.... Read more
Seller
8th Apr 2024 (9 mo. ago)
A Stokes
My partner and I purchased our first property through Alex Smith we had a great experience. Professional at all times and ensured the transaction went smoothly. Thank you very much!... Read more
Buyer
8th Apr 2024 (9 mo. ago)
R Chad
EXCELLENT SERVICE HIGHLY RECOMMENDED STAFF IS VERY HELPFUL BUT AMANDA BULL GOT SPECIAL RESPECT IN MY HEART ??
THANKS ONCE AGAIN... Read more
D Kenny
Excellent service from David, Amanda and team. Very professional and felt comfortable with leaving our keys and David showing people around the house. He was honest and open. Just what was needed.
Thank you all, would highly recommend and use again. Although most definitely not for a while.... Read more
Seller
4th Apr 2024 (9 mo. ago)
C 20
Alex Smith helped with the purchase of my mum and dad's property and made each stage of the process easier and less stressful than it might have been. From the outset there was personable, down to earth and professional communication, from the first viewing with Amanda to subsequent viewings with David and communication with Dawn. I was always able to contact and have questions answered and there was mutual support between all parties throughout the conveyancing process. Would highly recommend Alex Smith and co and would like to say thanks again to Amanda and the Team for helping make my parents very happy.... Read more
Buyer
4th Apr 2024 (9 mo. ago)
J Griffiths
Very welcoming and professional staff who sold my home within a short period of time.
Would recommend Alex Smith estate agents to any local people... Read more
Seller
4th Apr 2024 (9 mo. ago)
Highly recommend Alex Smith & Co.
David and his team were brilliant throughout the process.
Due to various time constraints and deadlines on our end, David did everything possible to ensure the transaction proceeded without delay all whilst keeping us in the loop.
The communication and the way the matter was handled was exceptional from start to end with a level of professionalism that provides confidence and assurance.
Whether you are buying or selling I would highly recommend David and his team.
Thank you!... Read more
Buyer
14th Mar 2024 (10 mo. ago)
S Smith
I have recently used Alex Smith to sell our family property. Not living locally myself, having an agent I felt comfortable with was key. David, Amanda and the team were efficient throughout and kept me informed of progress. From the first valuation visit right through to the day of completion, I felt the service had the personal touch.... Read more
Seller
8th Feb 2024 (11 mo. ago)
A Dagnall
Communication has been great throughout the process. Amanda was always on hand to deal with any enquiries we had. We were even signposted to a removal company. Delighted with the service.... Read more
8th Feb 2024 (11 mo. ago)
J Chan
Alex Smith & Co offer a personable service. We spoke to many estate agents and non offered as good attention to detail or better correspondence.
They are good for communication (Simple courtesies such as calling back, or emailing to inform viewings were excellent), looking at many different solutions, and also instrumental in keeping the cogs turning, or giving the right person a nudge, when things slow down.
They have successfully completed for us on more than one occasion, and must give an extra mention and thanks to David Simms for his relentless efforts on recent sales and Amanda for always keeping us up to date.... Read more
Seller
24th Nov 2023 (1 year ago)
S Mustafa
Very poor... Read more
22nd Nov 2023 (1 year ago)
M Rahman
Great service from Alex smith and Co.
I had my property on the market with other estate agents which they couldn’t sell. David and Amanda sold my property within few weeks. Excellent and reliable.... Read more
Seller
20th Nov 2023 (1 year ago)
O Pienkowska
Very helpful, reliable and very quick to reply and update. Thank you Amanda!
Highly recommend... Read more
20th Nov 2023 (1 year ago)
I was very pleased with David,Amanda & all the team at alexsmith for all there help in selling my house.
Communication was very good if I needed to contact them,very friendly team
Would recommend alexsmith to any future seller or buyer
Thanks all for your professional service ????
Regards
Margaret.... Read more
Seller
18th Nov 2023 (1 year ago)
Very supportive staff kept informed at all times. Always helpful when speaking to any of the staff and calls returned very quickly.... Read more
Seller
3rd Nov 2023 (1 year ago)
C Gallett
Great team helped and supported me every step of the way with my sale .
Nothing was too much trouble
Amanda was lovely any time I had any queries she was always there too help... Read more
Seller
26th Oct 2023 (1 year ago)
O Nasir
I purchased a house with the help of Amanda.
She was extremely helpful from start to finish and ensured a smooth, easy and quick process.
The property was also recommended by her as we viewed a house near the location and without her recommendation we probably would not have known it was available.
Quick replies and she ensured the entire transition was smooth and hassle free.... Read more
Buyer
17th Oct 2023 (1 year ago)
D O’Sullivan
Recently sold my property with Alex Smith & Co. Brilliant service from start to finish! David and Amanda kept us fully updated at all times. I would recommend them to anybody, buying or selling, in the local area!... Read more
Seller
20th Sep 2023 (1 year ago)
S Whatley
Sold our Dad’s house earlier this year - we were very pleased indeed with the services provided - excellent videos - plenty of advice given - kept us fully informed by texts & emails-
Very professional indeed - highly recommend.... Read more
Seller
30th Aug 2023 (1 year ago)
P lines
The best in the business... Read more
27th Aug 2023 (1 year ago)
J Palmer
Couldn't be more satisfied with Alex Smith & Co. From start to finish very professional big shout out to Amanda. ( would have earlier but have been ill). Only problem I had was being rushed on moving day- not estate agents fault, couldn't clean as I wanted to. I would definitely recommend this estate agent in a heartbeat.... Read more
26th Jul 2023 (1 year ago)
B Academy
Good skills for driving... Read more
18th Jul 2023 (1 year ago)
I.S
Excellent process start to finish with regular updates throughout each stage. Amanda was very helpful. Highly recommend.... Read more
21st Jun 2023 (1 year ago)
H Hassan
Good friendly service... Read more
29th May 2023 (1 year ago)
M Imran
One of the best Estate Agents in town ! We were informed of every step throughout , great communication and quick turnaround!! Definitely recommend to family and friends ! A big shout out to Amanda Bull who we dealt with , she definitely with the extra mile for us ! Thank you!... Read more
13th May 2023 (1 year ago)
S A.
If I could review less I would. Reading through the reviews I was shocked to see such positivity, considering how horribly the staff treated us.
I spoke the A&S on multiple occasions about a property and was keen to buy as a first time buyer. The lady in question was demeaning, rude, impolite and unhelpful!
When I said I would complain about the poor treatment the lady smirked and said “go ahead, I’m the manager”.
Really nasty lady.... Read more
Buyer
1st Feb 2023 (1 year ago)
N Hassan
Louise is amazing. Just a lovely person.... Read more
18th Jan 2023 (2 years ago)
R Hodgson
Alex Smith & Company were professional and helpful throughout the whole process of selling our old house and buying a new one. Amanda in particular was extremely diligent in ensuring that Exchange and Completion happened when there was a glitch at the end of the process. All staff including David were excellent.... Read more
Seller
23rd Sep 2022 (2 years ago)
M Imran
Professional service, really had great experience dealing with property agents there... Read more
22nd Sep 2022 (2 years ago)
O Ahmed
David is a true professional and an absolutely lovely person, he helped to sell our house in less then 4 days ! He is honest and will not suggest unrealistic prices just to get his sale sign outside your house. He knows the housing market in Hodge Hill better then anyone else !
We recently sold our house with Alex Smith, Amanda was brilliant did all the viewings herself.
We would definitely recommend Alex Smith both David and Amanda are true professionals and know Hodge Hill better then any other Estate agents.
We bought our house from David nearly 19 years ago and had no hesitation in going back to him firvselling it as well.... Read more
Seller
15th Sep 2022 (2 years ago)
R Ilyas
We purchased a property that was advertised with this company. Dealt with Amanda from start to finish who was a great help. Professional service and helped us alot towards the end even when the problems were nothing to do with them
Thank you Amanda... Read more
Buyer
15th Sep 2022 (2 years ago)
S Mahmood
Lovely agents very helpful and kind and help throughout the process :) I was very happy thank you Amanda and David... Read more
17th Jun 2022 (2 years ago)
E Hanif
The team at Alex Smith & Company is extremely friendly and helpful throughout the process. Would recommend to any buyer or seller.... Read more
16th Jun 2022 (2 years ago)
J Gerroni
Amazing! Had the pleasure of working with Amanda when purchasing a property. From our initial meeting, she was very friendly and informative. Amanda kept me up to date throughout the process, along with David (the director). When I called the office, nothing was too much trouble and the staff were great!
100 percent recommend for both, selling and purchasing of properties.... Read more
Buyer
14th Apr 2022 (2 years ago)
K Dursley
We received excellent service from Amanda, David and the team throughout the whole process of selling our family home of more than 50 years. Thank you for being sensitive to the circumstances.... Read more
Seller
15th Feb 2022 (2 years ago)
I Hangu
Good place, nice people.... Read more
9th Jan 2022 (3 years ago)
J Sandham
Sold our property quickly and effieciently, staff very pleasant and communicated well. Would certainly use them again in the future.... Read more
Seller
5th Jan 2022 (3 years ago)
M Husnat
Not happy with service. Didn't wait for me to arrive.... Read more
18th Dec 2021 (3 years ago)
S muxworthy
From start to finish my experience with Alex Smith was positive, professional and knowledgeable about the housing market in Hodge Hill.
Excellent communication with Amanda who never failed to return a call or email. When there was an issue David stepped in and resolved them quickly without a fuss. I recommend Alex Smith & Co to anyone selling in Hodge Hill.... Read more
Seller
23rd Nov 2021 (3 years ago)
S Zaman
Ok you rather love it or Hate it.... Read more
14th Oct 2021 (3 years ago)
Michael
Good selection of properties... Read more
16th Aug 2021 (3 years ago)
Z Malik
Massive thank you to everyone at Alex-Smith estate agents, especially to David whose professionalism and expertise shone through at every stage of the buying/selling process and Amanda who managed our many queries and handled all of the viewings. If you are looking for a professional service then I would seriously recommend Alex-Smith estate agents. We initially went with another agent and after the sale of our property fell through we moved over to Alex-Smith, from the on-set the level of service received was apparent, we were kept informed at every stage and had full confidence that both our sale and purchase was in great hands. Once again, thank you to Alex-Smith for making our dream move possible.... Read more
Seller
4th Jul 2021 (3 years ago)
M Bashir
Friendly and excellent service... Read more
24th Jun 2021 (3 years ago)
M Patel
Tried selling my property on the cheap. David tried it on with my mum, but couldn’t handle rejection and became childish... Read more
Seller
11th May 2021 (3 years ago)
D Goodenough
I am the real Dawn Goodenough. The previous post is clearly from someone who has a personal grudge I suspect. Whoever you are I recommend you remove this post unless you wish me to take further action ( police) in impersonating me. I used Alex smith recently to sell a house and can confirm that David and team are highly professional, courteous and efficient.... Read more
Seller
11th May 2021 (3 years ago)
D Goodenough
Don’t believe the 5 star reviews:
-they make false 5star ratings
-they’re unprofessional
-sneaky
-manipulative
-rude/abrupt
STAY WELL CLEAR... Read more
11th May 2021 (3 years ago)
K Mach
Alex Smith ~~different with the rest. ( not like some estate agents,say how good they are but once properly in their hands ~~TOTALLY RUBBISH as I experienced before) Can trust when give them the house keys .they did bring lots customers to view my house. Very patient as every time someone want to view the property, they let you know before hand. But you do get lots tyre kicker. And some of them even want to buy it in half price. Can recommend this company to friends. ????????????????????????????????????... Read more
Seller
24th Apr 2021 (3 years ago)
K Uddin
With the help of both david and amanda we completed on our forever home and also accepted an offer on the sale of our current home. They are both professional and polite and the main thing you want is even in their busy schedule they are very responsive responsive and constantly giving updates of progess of sales and purchases. I recommend Alex smith&co to everyone. Please dont be put off by the negative comments on here.... Read more
Seller
16th Apr 2021 (3 years ago)
Smudger
Very pleased kept me up to date with details etc... Read more
19th Mar 2021 (3 years ago)
E gamer
Biggest mistake I made was to sell with Alex and smith. They made me reduce my property, took the Fee from me and took £5000 from the person they sold my house to.
Avoid them they are greedy... Read more
Seller
9th Mar 2021 (3 years ago)
J Hughes
AVOID...AVOID...AVOID....5 STAR for immature argumentative behaviour & nothing more... bunch of cowboys & Mr Simms estate agents are taking a nose dive like his SKYSPORT$ presenting career in ice hockey after his appalling HOMOPHOBICC views..... AVOID AVOID...AVOID...never get back to U & lie after lie is the motto of this appalling company.. many better estate agents in the hodge hill area than these UNPLEASANTT UNPROFESSIONAL CLOWNS... DO YOUR OWN research and research Mr David Simms.. nothing but a bullyyy who is against the LGBTT community.. Mr Simms should treat everyone fairly and NOT discriminatee when reviewing offers.. I have no interest in hockey and no interest in entertaining Mr Simms strange behaviour... Mr Simms needs to leave the dark ages behind and start thinking outside the box... his past career should be separated from his agency.. please do not use this guy as he will give you empty promises and will treat you like dirt...... Read more
6th Mar 2021 (3 years ago)
N Akthar
I bought my first house using Alex Smith. The whole buying process was done smoothly. My queries were dealt with professionally. When I went in to collect the keys, the staff were so welcoming every one of them had a smile on there face. :)
I would definitely recommend my family and friends.... Read more
Buyer
28th Feb 2021 (3 years ago)
M Nazir
An estate agent that really keeps in touch with both sellers and buyers. Thank you Amanda for sending me regular emails on new properties on the market.
The brochure pictures are true to size and not stretched out.... Read more
29th Jan 2021 (3 years ago)
A J
Would highly recommend Alex Smith services, very professional and honest. David has been amazing my sale wasn't able to go through for personal reasons, however David has always been understanding and helpful. Amanda who deals with the admin has also been very friendly and professional. AJ????... Read more
Seller
15th Jan 2021 (4 years ago)
M Linehan
Very pleased with the service provided by Alex Smith Estate Agents, from the initial valuation by David, with great advice and marketing.
We had lots of interest with viewings and Amanda was very professional in an extremely difficult time with the ( Coronavirus Pandemic).
Once the offers started coming in David and Amanda’s advice was essential and now we have moved to our new property we look back with a great appreciation for what they did for us.
Very Happy.
Kay and Mike... Read more
Seller
7th Dec 2020 (4 years ago)
P Hale
Absolutely brilliant! Amanda was always there with information when needed, and nothing was too much trouble for David. Don't ever use anyone else!... Read more
2nd Dec 2020 (4 years ago)
R aslam
Nice and polite staff my experience with Alex and Smith was great,... Read more
21st Nov 2020 (4 years ago)
R Sumner
Thanks to the team for selling our house. Excellent service and always there to answer any queries. Well done all.... Read more
Seller
27th Oct 2020 (4 years ago)
P mahendrarajah
Very supportive team....very efficient and reliable...highly recommended... Read more
25th Oct 2020 (4 years ago)
P loveland
Alex Smith were top of the class at selling my house.They have excellent knowledge of their market , they told me the house would sell quickly and it did. Their valuation was not over inflated which meant that as soon as it was advertised there were many viewings within 24 hours and we sold in just one week. This company provides a professional service with friendly knowledgeable people .... Read more
Seller
22nd Sep 2020 (4 years ago)
wajjmajeed
Frustrated!!!! There have been a few properties that I have been interested with these lot, every time I have tried to arrange a viewing by wither calling them from Zoopla or even directly and can havent been able to speak to them once get so no viewing arranged..
I dont know how an estate agent can afford not to answer the phone!!
Also If I was a seller I would be gutted if I learnt that potential buyers in a way are being turned else where due to the incompetance of the estate agent.
I seriously don't know how you are still in business.
Get your house in order guys (no pun intended)... Read more
18th Sep 2020 (4 years ago)
S Hussain
Alex Smith & Co highly recommend very professional and straight forward in their work. They are always willing to help whenever you need them. They are an excellent team and have very good communication skills. Thank you Amanda and David for helping us I received the best service.... Read more
7th Jul 2020 (4 years ago)
M Rosen
Alex Smith were first class at selling my house.They know their market saying my house would sell quickly, it's in the right position for their buyers. Their valuation was accurate providing an extensive hit rate in a matter of hours, followed up by several offers and we sold in just one week. If you are looking for a professional service from friendly knowledgeable people who can give you an honest answer not false promises then look no further.... Read more
Seller
29th Jun 2020 (4 years ago)
C Farmer
Excellent service. Kept us informed.... Read more
1st May 2020 (4 years ago)
L Sharred
Many thanks for all your help in selling our late mom's property. You have been professional from the start. Special thanks to Amanda. You have been great... Read more
Seller
10th Mar 2020 (4 years ago)
A Cole
Have sold my last 2 properties with Alex Smith most recent being last month. Have always found the service to be excellent and the staff very friendly, Helpful and well informed. Wouldn't hesitate to recommend their services.... Read more
Seller
4th Mar 2020 (4 years ago)
C O
Extremely unprofessional outfit.. Most estate agents are awful (hence why people despise them) and David Simms is helping to prolong and reinforce the stereotype. Rude, obnoxious, arrogant and a liar.
There are much better estate agents to deal with and so glad I switched to one that at least tries to be polite and professional. Avoid these wideboys!... Read more
23rd Feb 2020 (4 years ago)
M Akash
I had a great experience with Alex Smith and company they were very helpful and kind and really generous and keen to help me anytime. I would most definitely highly recommend Alex Smith and company. They really helped me and pointed me in the right direction, I would highly recommend this place for people.... Read more
23rd Nov 2019 (5 years ago)
Lizard
Awful awful awful.
I didn't know that we could be treated in such a foul way by a 'professional estate agents'. One of the owners, David, was horrible person to deal with. He was continuously rude and obnoxious to us. We had an offer accepted on our house, yet he refused to take it off the market until we went through the whole mortgage process, and received our money from Santander. This put so much stress on us and our money was constantly at risk when carrying out surveys. They continued to show people around the house, and carried on accepting offers, despite our offer being accepted.
David even refused to pass on our first offer to the vendor - which is illegal.
The receptionist (I think her name was Amanda) was quite rude to us and very unhelpful. It seemed they didn't want you to ask questions or try to buy any houses.
David recorded videos of himself downstairs in the kitchen of the house we were looking at, insulted us on the videos and uploaded them to his Facebook page.
We continually cried, was stressed out and hated every second of going through the purchase. I want to warn everyone to tread VERY carefully.... Read more
Buyer
6th Nov 2019 (5 years ago)
P Hall
Kept the interest in my property going, sifted time wasters and facilitated the smooth and speedy sale with the buyer. Thank you.... Read more
Seller
10th Oct 2019 (5 years ago)
C Dr.K
Very poor service. Will always promise to 'call you back same day' yet on multiple occasions either no contact or house already been sold by the time they have.
ESPECIALLY known to inflate price to avoid people buying then price will drop dramatically before being immediately taken off the market. AVOID BUYING, AVOID SELLING... Read more
7th Oct 2019 (5 years ago)
A Hussein
Thanks for your help. The sale went OK. With all your help we completed quickly and I am very happy. I would recommend your services.... Read more
Seller
3rd Oct 2019 (5 years ago)
M James
Really pleased with the service received from Alex Smith & Company. Really helped us out - after our original buyer did a disappearing act! They continued viewings and marketing until our new Buyer was fully vetted. Could not ask for better service nothing was too much trouble.... Read more
Seller
3rd Oct 2019 (5 years ago)
M Riaz
Extremely unprofessional
They booked me at 4.10 for appoint, I took a half day from my work to reach there on time.
By the time I reached the propert there were no one. I called the office they said that the lady left at 4.
They dint respect the value of otheres time and resources... Read more
25th Sep 2019 (5 years ago)
C W
Agents were very professional whilst remaining amiable and considering the difficult market I had entered they managed to generate plenty of interest without compromising my sale. Fully recommend.... Read more
Seller
12th Sep 2019 (5 years ago)
Awful awful awful.
I didn't know that we could be treated in such a foul way by a 'professional estate agents'. One of the owners, David, was horrible person to deal with. He was continuously rude and obnoxious to us. We had an offer accepted on our house, yet he refused to take it off the market until we went through the whole mortgage process, and received our money from Santander. This put so much stress on us and our money was constantly at risk when carrying out surveys. They continued to show people around the house, and carried on accepting offers, despite our offer being accepted.
David even refused to pass on our first offer to the vendor - which is illegal.
David recorded videos of himself downstairs in the kitchen of the house we were looking at, insulted us on the videos and uploaded them to his Facebook page.
We continually cried, was stressed out and hated every second of going through the purchase. I want to warn everyone to tread VERY carefully.... Read more
Buyer
25th May 2019 (5 years ago)
Very bad company to deal with, they will already have buyer waiting and make you sell cheaper, David Sims, takes back handers from peaple, please be care full, David Simms and co, becare full, they are watching u... Read more
Seller
13th May 2019 (5 years ago)
M Ali
Careful if your selling through these guys, they will over value your property,keep it on the market for months and then tell you reduce by a very large amount,all this is done as the agent has already taken a back hander from a buyer,inflate the price so no other offers are coming in AVOID... Read more
Seller
12th Mar 2019 (5 years ago)
P grzeszczyk
Excellent service supportive staff.... Read more
4th Aug 2017 (7 years ago)
A Khan
Very disappointing for starters they kept getting my name wrong, kept contacting them to correct but still receive emails with incorrect name. Also said they would call me never have done. Im def not interested in the property anymore due to this company... Read more
16th Feb 2017 (7 years ago)
A samad
terrible, from agent who viewed us the property, to the people who manage selling, if you have placed your offer on a property and are awaiting for a small period of time for current property survey etc to be done, they will still allow others to view other property and sell to them, this happened to me twice!!!, all they want is to sell the property quick to anyone( before seller advertises to another company then they loose out on there fees), be it there mortgage goes through or not they will just mess you around.
my current estate agent if anyone inquires about my property its classed as sold, even tough the paperwork surveys are on going, unlike alex smith. AVOID!!... Read more
Buyer
26th Jun 2013 (11 years ago)