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Estate Agents in Kilmarnock
Allen & Harris - Kilmarnock

Allen & Harris - Kilmarnock

20 reviews

Opens Monday at 9:00am

64/66 Bank Street,Kilmarnock, KA1 1ER

Allen & Harris have been your local estate agent since 1966, when we opened the doors to our first branch. The team at the Kilmarnock branch have great local market knowledge and estate agency experience, to ensure you have a smooth and successful property experience. Whether that’s for selling, letting, buying or renting, we can help with your home-moving journey. Plus, we can provide you with access to all those additional property services that you’ll need along the way.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday 10:00am - 1:00pm
Sunday Closed

View all details

Accreditations

Allen & Harris - Kilmarnock Reviews (20)

Have you used this agent?

All (20)

Seller (9)

Buyer (2)

Landlord (0)

Tenant (1)

General (8)

Anonymous Home Buyer

Excellent friendly service . Connor was very helpful, friendly & professional. Thank you Connor... Read more

Buyer

5th Oct 2023 (1 year ago)

Anonymous Homeseller

N/Applicable... Read more

Seller

5th Jul 2023 (1 year ago)

Anonymous Homeseller

Lovely and friendly people to deal with. Highly recommend to use their services for peace of mind and fast efficient service. Thanks ... Read more

Seller

23rd Dec 2021 (3 years ago)

I Johnstone

Very professional service... Read more

10th Nov 2021 (3 years ago)

A Henderson

Shirley Chambers was excellent from start to finish in securing my mortgage. There were numerous hurdles put in her way but she got me a cracking deal. Can't recommend her highly enough.... Read more

19th Jul 2021 (3 years ago)

W McCormick

Nightmare. Contacted them to view a property we thought about buying. Asked to see the home report and arrange a viewing. Got put through the Spanish inquisition before we could arrange a viewing. Within 30 seonds of the call finishing, the phone rang again. This time it was their head office asking the same questions I had just answered! When it came to arranging a viewing we couldn't agree a time that suited. They said they would need to contact their viewing agent and would get back to us the next day. That was four days ago and still no reply. I realise we may miss out on property but will not be considering any property from A&H again.... Read more

Buyer

20th May 2021 (3 years ago)

B Watson

Double booked us for house A. (- 1) Concealed the truth and failed to deal with it (-1) Phoned 30 mins prior to viewing of house A to arrange a viewing of house B. Gave my details and the woman said: AH "Oh, yes, you've got a viewing... Tomorrow, don't you?" Me "No, today, in 25 minutes in fact" AH "Right, okay... That's fine" When we arrived at House A, another couple had just walked in, both without masks on, I may add. The agent conducting the viewings tried to reconcile. For the error and invited us in - - - so long as we stayed on different floors, swapping halfway through. Not clever.... Read more

27th Apr 2021 (3 years ago)

L Fergusson

Very nice girls in the Kilmarnock branch... Read more

29th Nov 2020 (4 years ago)

L Black

Allan and Georgia helped me every step of the way. They took all the stress out of the sale and it was completely hassle free and the easiest sale I’ve even done. I would totally recommend this company. Their professionalism took the pain out of the process. In fact they dealt with any issues before I even knew there were any. Thank you guys.... Read more

Seller

31st Oct 2020 (4 years ago)

B Mclaren

Person who answered the phone was disinterested in helping me find a suitable property to rent.... Read more

Tenant

22nd Sep 2020 (4 years ago)

M morgan

Great people, helpful staff with a real knowledge of the trade... Read more

27th Nov 2019 (5 years ago)

J Clark

I have now twice requested details of a property that Allen and Harris are selling. It is for my parents who do not have internet, therefore they wanted a hard copy. They still have not received any details. I know that this property has already sold once and come back on the market. You'd think they would be keen to get details out to interested parties. Seems not.... Read more

2nd Sep 2019 (5 years ago)

C B

Amazing result after being on with another agent for months and no offers or comments from the people whe came to view our home. All the staff were great, dealt mostly with Shirley, very friendly and professional, thanks again... Read more

Seller

31st May 2019 (5 years ago)

M Neville

Fantastic price for my house, staff kept me updated, great service from the beginning and all very professional.... Read more

Seller

31st Aug 2018 (6 years ago)

J williams

great service when you sold my mum house, got well over my value, thanks guys great work... Read more

Seller

15th Aug 2018 (6 years ago)

M B

Great staff very helpful and knowledgable... Read more

28th Feb 2018 (6 years ago)

M Whealer

Worked well as a team. Communication was good and were always available to discuss the sale/purchase process and what was happening. They gave excellent advice and were tenacious with their approach to the sale.... Read more

Seller

19th Feb 2018 (6 years ago)

M McPh

Really happy with the offer on my house, the staff were great, thank you... Read more

Seller

18th Feb 2018 (6 years ago)

M Porter

Professional, friendly service! Explained fully how things would progress.... Read more

16th Feb 2018 (6 years ago)

I Mills

Very bad experience. On Friday 29 April we went to Allen & Harris (A&H) to arrange the sale of our house and paid the required marketing fees. Over the weekend we changed our mind and went straight back to the branch at 10am on Monday 2 May (bank holiday) to cancel. We were told that “as nothing had happened yet (i.e. the photographer/surveyor were not arranged), we would be entitled to a full refund”. We spent the next 8-9 weeks trying to get our money back but were continually fobbed off with excuses and lies...the system is down…it should be paid soon…it should be in your account in a few days…it will take 3-5 working days…, none of which happened. Despite 12-15 emails some of which were not replied to, several phone calls and visits to the branch, the delay in paying this refund just got longer and longer. We asked for the contact details of a senior person with whom we could register a complaint but this was never provided. On Friday 17 June we contacted Resolver, an online consumer complaints company and raised our complaint through them. They emailed our complaint to A&H customer services department in Leighton Buzzard. (At no time did the branch inform us that such a place existed.) A member of staff from this department then started to communicate with us trying to resolve this issue by expediting the payment of our refund. This involved yet more emails and phone calls. However, even then on one occasion they did not call us back when promised. Eventually, on 28 June (58 days after we cancelled) we at last received our refund in our account. This whole fiasco proved to be very frustrating and stressful and if this is an example of A&H’s customer service, we are very glad that we changed our mind when we did and did not proceed with our sale. I will be relating this whole saga to as many people as possible to highlight the way we were treated and the ridiculous delay to payment of a refund which should have been accomplished in days as originally promised, not months. (The one star rating is simply to enable me to post this review)... Read more

Seller

1st Jul 2016 (8 years ago)

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