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Are Allen & Harris - Kilmarnock Right For You?

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Change In Asking Price
-3.1%
Avg. Sale time
8 Weeks
Average Rating
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About Allen & Harris - Kilmarnock

Allen & Harris Kilmarnock mainly list properties in KA1, KA3 and KA4. Over the last 6 months, they've listed 47 properties, with 20 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla and Rightmove.

Branch Address

64/66 Bank Street,Kilmarnock, KA1 1ER

Opening Times
Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday 10:00am - 1:00pm
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Listings by number of bedrooms
  1. 1 1 bedroom/studio properties listed by Allen & Harris - Kilmarnock in the last 6 months
  2. 21 2 bedrooms properties listed by Allen & Harris - Kilmarnock in the last 6 months
  3. 19 3 bedrooms properties listed by Allen & Harris - Kilmarnock in the last 6 months
  4. 6 4 bedrooms properties listed by Allen & Harris - Kilmarnock in the last 6 months
Number of Listings
  1. In September 2018 the number of properties listed was 28
  2. In October 2018 the number of properties listed was 34
  3. In November 2018 the number of properties listed was 31
  4. In December 2018 the number of properties listed was 28
  5. In January 2019 the number of properties listed was 29
  6. In February 2019 the number of properties listed was 33
  7. In March 2019 the number of properties listed was 27
Listing Market Share
  1. In October 2018, Allen & Harris - Kilmarnock had 5.2% market share in KA1 and 6.1% market share in KA3
  2. In November 2018, Allen & Harris - Kilmarnock had 5.1% market share in KA1 and 6.4% market share in KA3
  3. In December 2018, Allen & Harris - Kilmarnock had 5% market share in KA1 and 5.3% market share in KA3
  4. In January 2019, Allen & Harris - Kilmarnock had 4.2% market share in KA1 and 5.2% market share in KA3
  5. In February 2019, Allen & Harris - Kilmarnock had 6.1% market share in KA1 and 4.7% market share in KA3
  6. In March 2019, Allen & Harris - Kilmarnock had 4.5% market share in KA1 and 5.2% market share in KA3

Properties listed and sold by Allen & Harris - Kilmarnock

Average Value
£106,936
Average Size
2 Beds
Most Active Postcode
KA1
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Latest Reviews for Allen & Harris - Kilmarnock

Fantastic price for my house, staff kept me updated, great service from the beginning and all very professional.

Third Party Review - this review has not been verified by GetAgent.

great service when you sold my mum house, got well over my value, thanks guys great work

Third Party Review - this review has not been verified by GetAgent.

Great staff very helpful and knowledgable

Third Party Review - this review has not been verified by GetAgent.

Worked well as a team. Communication was good and were always available to discuss the sale/purchase process and what was happening. They gave excellent advice and were tenacious with their approach to the sale.

Third Party Review - this review has not been verified by GetAgent.

Very bad experience.
On Friday 29 April we went to Allen & Harris (A&H) to arrange the sale of our house and paid the required marketing fees. Over the weekend we changed our mind and went straight back to the branch at 10am on Monday 2 May (bank holiday) to cancel.
We were told that “as nothing had happened yet (i.e. the photographer/surveyor were not arranged), we would be entitled to a full refund”.
We spent the next 8-9 weeks trying to get our money back but were continually fobbed off with excuses and lies...the system is down…it should be paid soon…it should be in your account in a few days…it will take 3-5 working days…, none of which happened.
Despite 12-15 emails some of which were not replied to, several phone calls and visits to the branch, the delay in paying this refund just got longer and longer.
We asked for the contact details of a senior person with whom we could register a complaint but this was never provided.
On Friday 17 June we contacted Resolver, an online consumer complaints company and raised our complaint through them. They emailed our complaint to A&H customer services department in Leighton Buzzard. (At no time did the branch inform us that such a place existed.)
A member of staff from this department then started to communicate with us trying to resolve this issue by expediting the payment of our refund. This involved yet more emails and phone calls. However, even then on one occasion they did not call us back when promised.
Eventually, on 28 June (58 days after we cancelled) we at last received our refund in our account.

This whole fiasco proved to be very frustrating and stressful and if this is an example of A&H’s customer service, we are very glad that we changed our mind when we did and did not proceed with our sale.

I will be relating this whole saga to as many people as possible to highlight the way we were treated and the ridiculous delay to payment of a refund which should have been accomplished in days as originally promised, not months.
(The one star rating is simply to enable me to post this review)

Third Party Review - this review has not been verified by GetAgent.

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Other Allen & Harris Group Reviews

Sandra McDermid
22nd February 2019

I was extremely impressed with the high standard of staff and customer service that I recently experienced when having a house viewing. Throughout the whole process of phone calls, emailing and on the day of the viewing, the staff were all very professional and helpful. The attention to detail was also very impressive as the home report was printed out and given to me on arrival and a selection of beverages and snacks were offered to me as well.

Allen & Harris - Paisley

Third Party Review - this review has not been verified by GetAgent.

Alan Dunn
21st February 2019

Brill

Allen & Harris - Paisley

Third Party Review - this review has not been verified by GetAgent.

M Lawrence
29th January 2019

Nice to your face, watch what’s said behind your back!!!
Appalling customer service. I called to cancel a viewing on a property I had been misled to believe was ‘ new to the market’ but rather than waste anyone’s time I called and cancelled. Only the phone was not hung up correctly and what I heard next was nothing short of shocking. And I quote ‘ she ( that’s me the employee is talking about) said the roads too busy, what does she f**king expect! Every house is on a f**king road!’ (Colleague agrees in background) employee continues ‘what an idiot!’ ‘ they will never find anywhere if that’s their attitude’ The tirade of abuse continued for a good few minutes.....
Umm, don’t think it’s me with the attitude ????

Allen & Harris - Chipping Sodbury

Third Party Review - this review has not been verified by GetAgent.

des lloyd
11th December 2018

Friendly and efficient.

Allen & Harris - Penarth

Third Party Review - this review has not been verified by GetAgent.

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Allen & Harris Branches

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