J Ferguson

As a first-time buyer, I was understandably nervous about the entire house-buying process, but the team at Allen and Harris, Irvine branch, made everything so much easier. From the very beginning, they were incredibly supportive, professional, and approachable.
Fiona, the mortgage advisor, was outstanding. She guided me through every step of securing the best mortgage deal, explaining everything clearly and patiently, which was invaluable for someone like me with no prior experience. She made what seemed overwhelming feel completely manageable.
Leanne and Elizabeth in sales were absolutely phenomenal, especially on exchange day when things could have gone very wrong. I spent over three hours in their office that day as issues arose, and they worked tirelessly to ensure the sale didn’t fall through. Their quick thinking, determination, and problem-solving skills were nothing short of amazing.
Despite the challenges, they kept me reassured the entire time, and we even had some great conversations and laughs during what could have been a stressful situation. Their warmth and positivity made all the difference and turned a daunting day into a memorable experience.
If you’re looking for an estate agent that genuinely cares about their clients, especially if you’re a first-time buyer like me, I wholeheartedly recommend Allen and Harris. Fiona, Leanne, and Elizabeth are a dream team, and I can’t thank them enough for their dedication and hard work. Five stars doesn’t do them justice!... Read more
Buyer
10th Dec 2024 (6 mo. ago)
Couldn't have asked for more... Read more
Seller
29th Nov 2023 (1 year ago)
B Martin
Very friendly and helpful... Read more
2nd Nov 2023 (1 year ago)
J Matt
Absolutely stellar group of people. Helpful every step of the way - as a first time buyer the process can be a confusing and overwhelming but they helped every step of the way! Thanks to all who helped me purchasing my first home!... Read more
Buyer
21st Jan 2022 (3 years ago)
L mcphail
Very helpful... Read more
5th Dec 2021 (3 years ago)
M lindsay
I have viewed several properties this week with Janice who has been absolutely brilliant. Very helpful and informative and I can't thank her enough. Also I met with Jamie today in the branch who was also really helpful and very knowledgeable and I would not hesitate to recommend to anyone. First class service.... Read more
15th Nov 2021 (3 years ago)
D Kerr
Would like to thank Janice for all her hard work on the sale, and purchase of my new home , and also Fiona for setting up my mortgage and building insurance, I know how hard you both worked to make this happen ,Thank you ????????... Read more
Seller
19th Oct 2021 (3 years ago)
C Pexton
from start to finish Janice and the team have been absolutely brilliant. picked up the keys to our new home yesterday and they were so pleased to see us and wished us well in our new home. my wife and i are looking forward to this new chapter in our lives and cant thank you guys enough... Read more
Buyer
8th Oct 2021 (3 years ago)
K McNair
Extremely happy with level of service provided by Allen & Harris to date, Janice has provided a very friendly & professional service and kept me well informed with progress. I also really liked the online portal where you would get messages after viewing and were able to provide feedback / request further viewings etc. Can't fault the service received so far so would use Allen & Harris again in the future.... Read more
17th Aug 2021 (3 years ago)
L Montgomery
We had a very positive experience with Janice Crookston and her team who are fantastic! They are caring but professional who are always available to answer our queries - no question we asked was too silly! They really helped our daughter - taking her through each step as a first time buyer. I would certainly recommend the Irvine branch for good quality, responsive and reactive to individual customer requirements. Thanks again!... Read more
Buyer
22nd Jul 2021 (3 years ago)
M Hourston
Felt like I was being interrogated when I called up to ask about a closing date. Maybe if I was a 17 year old looking to test drive a Ferrari I could expect that level of third degree. Wouldn't use again.... Read more
22nd Jun 2021 (4 years ago)
M Smith
Very helpful, very polite, always there to answer any questions I had... Read more
15th Apr 2021 (4 years ago)
C Barr
Property for sale but no-one can view seller had no idea people were being refused to view until i met them as the company were pushing to sell the property to a builder they use even though it wasn't a quick sale, fixed fee but had the cheek to put a bill in for a % of the sale... Read more
Buyer
9th Apr 2021 (4 years ago)
A Montgomery
Professional from the word go. Well informed on a daily basis by email,texts and telephone calls. All staff manerable and a pleasure to deal with. Would definitely recommend and use again in a heartbeat. Could not rate any less than 5????? as 5 star service provided. Many thanks to all girls at the Irvine office for their commitment,dedication and great service.... Read more
17th Mar 2021 (4 years ago)
R Duncan
Very good service... Read more
31st Jul 2020 (4 years ago)
J walker
The staff were absolutely wonderful through the whole process selling our home and buying our new one. Highly recommend Allen and Harris! Cost of moving was very reasonable.... Read more
Seller
22nd Aug 2019 (5 years ago)
B Lindsay
Really helpful staff. Regular email updates on properties... Read more
24th Jan 2019 (6 years ago)
I Sorley
Houses for sale Irvine or dreghorn... Read more
29th Aug 2015 (9 years ago)