Overall it went well with the branch manager being very involved.... Read more
Seller
8th Apr 2025 (6 weeks ago)
Great experience so far with Allen & Harris. From initial talks through the marketing, viewings and viewing feedback. All handled professionally and with a personal touch. House now sold!... Read more
Seller
20th Oct 2024 (7 mo. ago)
G Singh
Amazing service from all the team at Allen & Harris Burnside.
They made the sale of our property from start to completion so easy, amazing communication throughout, highly recommend :)
Thanks
Tag Singh... Read more
Seller
11th Oct 2024 (7 mo. ago)
Colin
Great service. All staff really friendly, helpful and knowledgeable.
Highly recommended... Read more
30th Jul 2024 (9 mo. ago)
W Paterson
Pam and the team were amazing, from the first valuation to the close of the property they kept me well informed on what was happening and what they were planning to do next. Couldn't recommend them enough!... Read more
Seller
24th May 2024 (11 mo. ago)
T Bartlett
Allen and Harris were always on top of the game and willing to help, dealing with several offers until the right buyer was found.... Read more
Seller
9th May 2024 (1 year ago)
L R
We used Allen & Harris, Burnside when selling property. They did everything for us from start to finish. Pamela and her team were very informative and kept us updated with every viewing and answered any question we had. We also used their Solicitor, Alana who was very pleasant and helpful, again very informative and kept us up to date with everything. Would totally recommend this service.... Read more
Seller
26th Apr 2024 (1 year ago)
S K
An excellent experience from start to finish: Pamela and Emma couldn’t do enough to support me with my sale, including conducting viewings on my behalf. My property sold easily and grateful to Allan and Harris for a great service with no hiccups - I was kept well informed throughout the process.... Read more
Seller
20th Apr 2024 (1 year ago)
A Ferguson
Absolutely amazing experience. First time buyers, my incredible & handsome fiance and I reached out to Fraser for mortgage advice when we spotted a dream home. He got us set up, advised everything we would need and we now have our home. Again, amazing experience. Thank you Fraser and the rest of the gang. Thank you.... Read more
Buyer
24th Nov 2023 (1 year ago)
C Neil
Great experience from very beginning with Pamela nothing was an issue and always in contact. Communication was fantastic from Laura . Great teamwork as whenever popped in everyone knew what property it was and details about it. Highly recommended... Read more
20th Nov 2023 (1 year ago)
C MacLeod
I had a really great experiencing working with Fraser throughout my search for and the purchase of my property. As a first time buyer I am so grateful for the guidance received from Fraser, from the minute we spoke. He really went above and beyond to make sure the process was as easy as possible for me. From sending me properties I might like, helping with budgeting, and of course his help and professional advice on all things mortgage. Amazing support for first time buyer - thank you so much!... Read more
Buyer
1st Sep 2023 (1 year ago)
Melissa
Cannot recommend the team enough. The manager Pamela is extremely kind and helpful. She went over and above. Supporting me in anyway way she could. A true heart of gold. Honestly, an experience I will never forget. The girls that helped with the sale of my property were also fantastic. Kept me updated at all times and shared feedback and advice to help move forward. It's always stressful dealing with the sale of your property but just know that if you use Allen and Harris, Burnside this stress is reduced significantly as the team will guide and assist you with everything you need and always be on hand to make sure everything is a smooth easy process. Thanks again to the team for being fantastic. I wish you all the best in the future.... Read more
Seller
15th Jun 2023 (1 year ago)
A Bilal
Great people best customer services. Dealt with steph6and fraser both are outstanding... Read more
11th Apr 2023 (2 years ago)
J Stuart
I used Fraser from Allen and Harris as my mortgage advisor during my recent purchase of a property. I cannot recommend Fraser more. He is warm, friendly, extremely experienced and completely professional. I can honestly say that having Fraser as a mortgage advisor is guaranteed to make any house purchase far less stressful. I cannot recommend him enough.... Read more
Buyer
31st Mar 2023 (2 years ago)
R Jones
I had such a positive experience using Allen & Harris to sell my property and I couldn't recommend them enough! Emma was professional and friendly. She worked over and above to sell my property within a week and was on the ball and kept me in the loop each step of the way! Thank you!... Read more
Seller
23rd Mar 2023 (2 years ago)
S C
I had a great experience purchasing my first home through Allen and Harris Burnside. Everyone that I met was helpful and very friendly. All of my (many) questions were answered as quickly as possible. Their recommended mortgage advisor, Fraser, is fantastic as well and made the whole process a lot less scary and confusing.... Read more
Buyer
8th Mar 2023 (2 years ago)
L Jennifer
Allen &Harris provided a great service for selling my property, from the first visit from Pamela to put our property on the market she made us feel comfortable. The girls in office are all nice and professional, a special thank you to Laura who has been very helpful throughout. A great service, pleasure to deal with, would highly recommend!... Read more
Seller
25th Jan 2023 (2 years ago)
P King
I met with a number of estate agents prior to selling my home and Allen and Harris came out top. From the initial meeting with Pamela I knew I would use them. Friendly yet professional service from start to finish. The communication from them was excellent, they were always there to answer any queries day or night! The prices are very reasonable too. Very happy and would recommend to anyone.... Read more
Seller
18th Jan 2023 (2 years ago)
R Penman
Went in to A&h ,to do some work ,very polite and helpfull staff ,... Read more
29th Dec 2022 (2 years ago)
O Igglesden
I was in the process of buying my first home and Fraser was absolutely brilliant. He explained the whole process to me in a way a total beginner like myself could understand and helped me secure the best mortgage possible. No mean feat in this difficult economic climate. Thank you so much!... Read more
Buyer
9th Nov 2022 (2 years ago)
G Derwin
My house sale was completed today and I can't thank Pamela and the team enough for going over and beyond the call of duty. From my initial meeting, I knew I had choose the right people to deal with my house sale. They were extremely professional and knowledgeable.
Highly recommended.... Read more
Seller
10th Aug 2022 (2 years ago)
M Kinvig
Fraser G & Emma C... FANTASTIC - excellent a their job - loads of patience and helped me from start to finish - genuinely wouldn't be able to do it without them - when I collected they keys, the 3 ladies in the reception were lovely too - highly recommend... Read more
23rd May 2022 (2 years ago)
S Hutchison
Used Allen and Harris to sell my flat recently, the girls in the office were great really attentive and professional. My flat was sold within a week 21% over the asking price.
They also put me in touch with their in house mortgage advisor, Fraser, who helped me secure a mortgage for my new property. I couldn't have done any of this without them and everyone in the branch gave a much more personal touch than some of the online only estate agents.... Read more
Seller
5th May 2022 (3 years ago)
D Lavelle
So as a cash buyer I tried to put in a reasonable offer today, via my solicitor, for a property they are selling, but they won't even take my offer to the vendor. This would sometimes be what happens when they have set a closing date, but there is no closing date set at present and no other offers made!.
If I was their customer I would be fuming that they were refusing offers on my behalf rather than letting me judge on whether I wanted to accept the offer.
I would never use people with this system to sell a property for me.... Read more
Buyer
25th Apr 2022 (3 years ago)
S G
What a nightmare trying to get a home report. They demand you provide them with all of your information first before sending it which other estate agents don't do. They want my name, email address, phone number, address, financial position, solicitors, budget etc......I just want the home report! Called to request it and had a girl talk over me on the phone telling me it was their process but when I asked why it was needed there was very little explanation. Thank god I haven't picked them to sell my property for me. Still haven't had the home report sent either...... Read more
Seller
22nd Apr 2022 (3 years ago)
H Walker
Was impressed was very interesting some piece of engineering.other activities where good.... Read more
16th Apr 2022 (3 years ago)
D Falconer
Pamela and the team were excellent and would use them again . Highly recommend !... Read more
12th Apr 2022 (3 years ago)
M Buchan
I used Allen and Harris to help sell a family home. They were fantastic from start to finish and ensured any issues were resolved quickly and without stress to me. Fantastic team to deal with and made selling the house a far easier task.... Read more
Seller
12th Apr 2022 (3 years ago)
G Yardley
Bought and sold our house via Allen and Harris Burnside. We also arranged our mortgage via them. Excellent experience from start to finish. Highly recommended!!... Read more
Seller
28th Jan 2022 (3 years ago)
J McKell
From the word go Pamela and her team were on hand and there for us every step of the way! Thru rough patches they were right on it helping all the way . They had our house sold in a matter of weeks and helped us find our new family home which we absolutely love
Would thoroughly recommend honest could not fault in any way what so ever . Shout out to Fraser the mortgage advisor too he’s fantastic too... Read more
Seller
26th Jan 2022 (3 years ago)
J Kilpatrick
2nd time we have used burnside and been 1st class from start to finish... Read more
26th Jan 2022 (3 years ago)
R Goodfellow
Pamela and her team were absolutely fantastic which gave us real confidence that our home would sell with them. Their marketing package ensured we had loads of interest which led to us getting a brilliant price for our house. I would strongly recommend using the Burnside office as you will be in good hands. Thank you again to Pamela and all the girls.... Read more
Seller
6th Nov 2021 (3 years ago)
S G
We met with a few estate agents before deciding who to list our house with. We went with Allen and Harrison burnside as not only were they the most cost effective but because Pamela and the rest of the staff were absolutely amazing. Couldn’t reccomenend them enough!... Read more
Seller
18th Sep 2021 (3 years ago)
J Moore
Terrible company with terrible practices have had nothing but bad experiences with them in my few dealings with them. Will be avoiding these crooks at all costs and would advise you do the same.... Read more
7th Sep 2021 (3 years ago)
Z Rion
Great service... Read more
17th Jul 2021 (3 years ago)
J MCGILP
Bought my first house, Michelle wardlaw was amazing helped anyway she could getting our mortgage sorted & even our life insurance. I would have been stuck without her. All the other staff I spoke to through the whole process were great! Would definitely recommend for any first time buyers also if you are selling as the house bought was also being sold by them & staff were great.... Read more
Buyer
18th Feb 2021 (4 years ago)
M Friars
very nice girls and helped me through procedure of selling thank yous so much... Read more
Seller
13th Feb 2021 (4 years ago)
A McMillan
I had a run of bad luck while selling my property with two sales falling through at the last minute. Each time, the staff at Allen & Harris Burnside had the property sold again within a week. They were all very supportive of me throughout my journey, especially Emma who went the extra mile, even comforting me whilst I was crying down the phone line!... Read more
Seller
29th Jan 2021 (4 years ago)
D Robertson
When we decided to put our house on the market in July this year we contacted, and met with several Estate Agents. We both felt that Lynne from Allen and Harris, Burnside was by far the most professional and explained everything we needed to know.
We were put at ease and guided the whole process. We found all the staff were fantastic, helpful and genuinely cared about your sale. We sold our house within 10 days thanks to the hard work of all the staff.
We were really pleased when the house we bought was being marketed by Allen and Harris. Again they were really good and helped us through this process in the same professional manner.
Our thanks to Pamela, Lynne, Emma, Natalia, Jackie and Paul. Would highly recommend the Burnside team.... Read more
Seller
10th Nov 2020 (4 years ago)
D Cumming
Brilliant service throughout whole experience of purchasing my 1st home, I recieved a 1st class service, very proffesional staff, always helpful with my queries and always answered and replied to calls and emails. The girls I spoke and dealt with were great and very helpful and paul Duffy mortgage advisor was absolutely fantastic, helped me in so many ways and was always willing to help with all my questions, great advise and went the extra mile to help me gain my 1st mortgage. Would highly recommend his services and allen and harris to anyone interested in purchasing or selling a house... Read more
Buyer
3rd Nov 2020 (4 years ago)
M Azhar
Very poor customer service. I called three time to arrange my appointment with mortgage adivsor and they did not and thr last , i send offer for a house and the house been sold and they even did inform me .... Read more
29th Sep 2020 (4 years ago)
M Cairns
I would highly rate the team at Burnside, they have been fantastic in helping us buy our forever home and sell our own property. Kept in regular contact with us, informative & helped ease our stresses .... Read more
Seller
24th Sep 2020 (4 years ago)
Raymond
Fantastic staff and great service. I dealt with Lynn and Emma and they were so helpful and knowledgeable! First class!... Read more
18th Sep 2020 (4 years ago)
J Kerr
Professional and friendly service from start to finish. Excellent customer experience from Lynn and the team at the Burnside branch and our house was sold in less than 2 weeks. Thanks again.... Read more
Seller
17th Sep 2020 (4 years ago)
P Alexander
Such a friendly branch, every single member of the team couldn’t do enough to help. Lynn was very honest and friendly and explained everything from the start. Natalia was particularly outstanding and provided excellent feedback from the countless viewings. She offered great advice throughout the process and the house sold super quick for a great price. Not the cheapest estate agent, but you get what you pay for. Highly recommended!... Read more
Seller
16th Sep 2020 (4 years ago)
C almond
Helpful and professional agency. Recommended.... Read more
6th Sep 2020 (4 years ago)
L Benson
The cutleey could have been cleaner.... Read more
8th Mar 2020 (5 years ago)
Stu
Just sold my house through Allan & Harris Burnside. Everything went surprisingly smoothly. Photos taken of property were great,lots of viewings arranged and importantly the price we were looking to sell for was achieved . Would recommend .... Read more
Seller
4th Dec 2019 (5 years ago)
S Martial
The Team at Allen and Harris Burnside are second to none, from the moment the girls picked up my call I knew I was dealing with the right people! They genuinely cared about my wants and needs and worked so hard to find me my perfect home!
I know I will not hesitate to use them in the future!
Thanks again, Susie... Read more
11th Nov 2019 (5 years ago)
J Carroll
We recently sold our property with allen & Harris. We dealt with Lynn and Pamela who were both professional, friendly and very helpful.
They were always willing and able to answer any questions and alleviate any concerns we may have had, understanding that selling a property can be extremely stressful.
We were both happy and satisfied with the service provided to us.
Joe and Brenda Carroll ????... Read more
Seller
30th Oct 2019 (5 years ago)
S stevens
Great architecture, pity the junkies are nearby... Read more
15th Oct 2019 (5 years ago)
J Kazeminia
The staff at Allen and Harris have been extremely supportive and understanding throughout the whole process of looking for and then purchasing our new home. In some extremely complex circumstances, we were kept informed and were very impressed by the empathy shown by Kay and her colleagues.
I would highly recommend this estate agents as the high level of customer care is exceptional. Thanks again to everyone.... Read more
Buyer
28th Jul 2019 (5 years ago)
P Barrett
Absolutey great. They really are super helpful .
Very much a great choice for selling.
Staff are fantastic with keeping you up to date too.... Read more
Seller
22nd Jun 2019 (5 years ago)
F Mcdonald
Everything was done and no pressure put on me very well looked after everything is going really smooth would use again thanks to everyone involved thankyou... Read more
7th May 2019 (6 years ago)
Emma19872
The girls at Allen and Harris have been fantastic! Honestly couldn’t have had a better service. They were so helpful and reassuring, throughout. Always available whenever I had a wobble. Most importantly they got well over what I was expecting for my property.... Read more
Seller
7th May 2019 (6 years ago)
T Wright
great service from everyone at the Burnside office , I would highly recommend them .... Read more
18th Apr 2019 (6 years ago)
M Sorsa-Leslie
Fantastic team that really helped to find and secure the right house and mortgage for us. First class service throughout the whole process.... Read more
Buyer
8th Apr 2019 (6 years ago)
P Stuart
I used Allen and Harris to sell my house in Rutherglen. From day one I knew I had picked the right estate agent. The staff in the office provided an extremely high service and even helped me find my new dream home. I would ???? recommend using Allen & Harris Burnside and I can’t thank them enough for all their efforts. Good job girls.... Read more
Seller
12th Mar 2019 (6 years ago)
R Sousa
Kay has been really great she has been very professional and kept me up to date with new properties that come up on the market. Paul the mortgage advisor was really helpful. Everyone has really been very welcoming and professional. Thanks... Read more
12th Feb 2019 (6 years ago)
N White
We asked this agent to value our property when we wanted to sell. They came out and gave us a price that was £10k under the eventual home report value. We used another agent and a potential buyer was using allan and Harris for a mortgage and they advised the buyer our property was worth £20k under the home report value just so they could try and get them to buy a property they had listed. Very underhand and misleading... Read more
Seller
22nd Nov 2018 (6 years ago)
W Doolan
Contacted the agent to enquire about a home, unfortunately it was under offer. They directed me to another home that hadn't been put back on the market after a sale fell through. 1st class service from start to finish.... Read more
31st Oct 2018 (6 years ago)
C Gilfoyle
Currently in the process of buying a house through this estate agents. Communication has been abominable, that’s if they eventually answer the phone. They state they will call you back and never do. The seller of the house wasn’t overly impressed as it took a good while to put a for sale sign up and needed to get on at them. My dealing with this company have been extremely poor, Stewart in particular as his attitude is abrupt and unhelpful and to top it off he hung up the phone on me. I do not recommend this company as a buyer or a seller.... Read more
Buyer
15th May 2018 (7 years ago)
M Keir
I only wish I could give 0/5 stars.
Horrible experience, mortgage advisor Craig ignored requests and phone calls to update me on my mortgage. Turns out, the application failed and he never informed me until the week before I was supposed to move into my new place. He eventually sorts it out after having me into the office a bunch of times to hand over more documentation and bank statements etc for a new mortgage and sort his mess out. Costs me in the region of £850 more than what I was expecting. I complain to Connells for compensation and receive £100.
Absolute Joke. Avoid this place at all costs.... Read more
Buyer
12th Oct 2015 (9 years ago)