D
No show to a viewing. I emailed them to complain about it and was ignored.
Edit to the Belvoir response:
I’m honoured to have finally be graced with a response. Of course you can’t see any cancelled viewings as my no-show viewing was in MAY 2024. I did email you sometime afterwards and never received any response either. You can keep assuring everyone that this never happened, however, another person who also turned up for the viewing was also never contacted. We both called you on 2 different numbers, we both received an automated reminder and the other viewer even called you the morning of the viewing and was told it was happening. She traveled some distance just for that viewing! I think I gave you more than enough opportunities to sort it out and you replying at the end of this year is now pointless and clearly serves to present yourselves in a good light before you ignore or upset more people in the new year. So no, I won’t be contacting you as I have enough to do before Christmas. I’m only relieved I didn’t rent anything through your agency.... Read more
18th Dec 2024 (30 days ago)
A Corte
We’ve had a great experience renting though Belvoir. Hayley was extremely helpful and everything went very smoothly.... Read more
Tenant
17th Sep 2023 (1 year ago)
E Patyukova
We are renting the house from Belvoir Liverpool South. All went well by now. Reliable and organised agent.... Read more
Tenant
7th Aug 2023 (1 year ago)
H Gel
I would like to express my gratefulness towards Belvoir Team. They were really professional, competent, helpful, precise, and very cooperative. Also punctual when responding to queries. They made our moving process easier. They have great communication, very professional and approachable. I will highly recommend this company.... Read more
25th Jun 2023 (1 year ago)
J Williams
A massive thank you to Hayley and the team at Belvoir Liverpool South for all their help during the past two months while we went through the process of renting our new home. They kept in touch regularly, were extremely patient and professional and assisted us throughout. I would recommend Belvoir to anyone looking to rent a property.... Read more
Tenant
15th May 2023 (1 year ago)
I moved out of this property 6/02/23 and 2 months later still waiting for my deposit back. The company have totally ignored my emails and calls requesting an update on it. £680 they owe me!
Would not recommend at all... Read more
Tenant
28th Mar 2023 (1 year ago)
J Duffy
We applied for a property and were chosen to go ahead. We absolutely love the place. We dealt with Hayley, who was very kind, understanding and patient with us while we went through the referencing checks. Anything that was needed she was quick to ask and nothing was too much to ask. We will be using Belvoir South again in the future. Thank you to Hayley and the team... Read more
Tenant
25th Feb 2023 (1 year ago)
P Ryan
Hayley dealt with every very professionally. Thank you for all your help with the move. I would highly recommend your services to anyone I know looking to buy, sell or rent.... Read more
20th Jan 2023 (1 year ago)
B Salmon
Fantastic service, Hayley was super helpful with everything - making it easier for us to relax in the process of renting for the first time. I would highly recommend... Read more
Tenant
19th Nov 2022 (2 years ago)
P club
Very bad company
They wasted 2 months while we were waiting to sign the contract.
Be aware time wasters... Read more
17th Nov 2022 (2 years ago)
A Saeed
Terrible agency
I dealt with an employee called Helen , she arranged the viewing of a property in Mathers Avenue very quickly but after that she ignored us . She was arrogant unlike other employees at other housing companies .We have been chasing them for two months to sign the contract after our agreement to pay 12 months in advance but every time when we call, she tells us “ I will call the landlord and come back “ but she never does.
I felt like we are begging her to sign the property knowing that when we offer to pay 12 months in advance to other lenders , all other agencies were welcoming. Yesterday I viewed another property with different estate and today we have signed the contract ( everything runs smoothly unlike dealing with this company which wasted our time )... Read more
Tenant
17th Nov 2022 (2 years ago)
P wellness
Avoid at all costs! They are full of lies and refuse to address any problems. They cannot be trusted and are so arrogant!!... Read more
8th Oct 2022 (2 years ago)
R Hughes
100%SATISFIED... Read more
3rd Oct 2022 (2 years ago)
S Wallace
Probably the worst of the bunch that we dealt with when viewing houses. Completely unhelpful and incompetent. If you have to go with these make sure you ring up because they don't look at emails, and be prepared for some condescending remarks over the phone.... Read more
2nd Oct 2022 (2 years ago)
L Lauwrens
Working with Belvoir Liverpool South has been an absolute pleasure. I have found the client relationship team to be excellent to work with - They are prompt at replying to messages or addressing any concerns/queries. I highly recommend working with this agency.... Read more
22nd Jul 2022 (2 years ago)
D Gilbey
Outstanding service from Micheal at Belvoir. He went above and beyond to help us sell our property in very difficult circumstances. Would highly recommend if you need to sell a property in the south Liverpool area.... Read more
19th Jun 2022 (2 years ago)
R Heath
All the staff at Belvoir have been attentive, helpful and quick in their response to any of my queries. I find their willingness to advise and offer their experience has been invaluable. I know that these have been difficult times for everyone during the pandemic but this hasn’t stopped them offering and providing an excellent service. I would recommend this dedicated team.... Read more
10th Feb 2022 (2 years ago)
A Kadilinas
It's a great agency with highly professional staff. Absolute pleasure to deal with.... Read more
31st Jan 2022 (2 years ago)
K2016
Recently sold a property with belvoir and very happy with the whole process and service provided. Would recommend to anyone.... Read more
Seller
28th Jan 2022 (2 years ago)
M connell
Moved into a new property early this month, outstanding service from James, very professional and very quick at resolving all of our queries and issues. Would definitely recommend.... Read more
Tenant
25th Nov 2021 (3 years ago)
M Davis
As this was my first and only experience with renting out my flat, I was very happy to use Belvoir as they seemed extremely professional and all my questions were answered. I've had 2 sets of renters and both have been fine as far as payments. I have an older property and things did need to be looked at from time to time, but throughout I felt Belvoir kept me up to date and allowed me to investigate the issues while managing the tenants expectations.They also have a good selection of Builders and Plumbers, etc who were able to act quickly to sort any issues and they were reasonably priced.
Great Team from Sue on reception to Steve who handled my account. Wouldn't hesitate using them again!!!... Read more
Landlord
5th Mar 2021 (3 years ago)
H williams
Having bought an investment property to rent in Liverpool, Belvoir Lettings were by far the most helpful and professional letting agent in the Liverpool area and I rang at least 12. Their service and knowledge of the area and the rental market is exceptional and they go above and beyond to help. The experience within this Branch far out weighs other letting agents in the area and it has been an absolute pleasure renting my property with them. I honestly cannot recommend them enough. So if you are a landlord or a tenant please give them a call! You won't regret it!... Read more
Landlord
20th Feb 2021 (3 years ago)
L Pan
Very accommodating, fast and efficient service!... Read more
19th Dec 2020 (4 years ago)
L Leneschi
This was my first big move on my own and it was a stressful time but Belvoir team made sure everything ran smoothly from viewing to signing the contract and handing the keys to my dream place. A big thanks to James who managed everything to the very little detail.
Wonderful service and an absolute professional team. Definitely recommend it to anyone looking to renting, buying or selling properties.... Read more
Tenant
18th Dec 2020 (4 years ago)
J Whyatt
We cannot think of anything but positive words to say about the team at Belvoir Liverpool South. We had a complex and deeply personal situation that had prevented us from finding a rental property previously; however, after an initial conversation with James, and assurances / assistance from Steve, we managed to find a beautiful home and managed to overcome any hurdles with the assistance of Belvoir. They have gone above and beyond to accommodate a move-in date before Christmas, which means that our two little boys will be in their new house for Christmas. We couldn't be happier, or more grateful. They are all simply outstanding. Thank you for everything!... Read more
Tenant
10th Dec 2020 (4 years ago)
C Dickinson
I had a really positive experience when re-letting my property with Belvoir, who I found friendly, informative and very professional. They understood my needs as a landlord and what I was looking for in a tenant, and were able to react quickly. They continue to provide a great service and I would highly recommend.... Read more
Landlord
4th Dec 2020 (4 years ago)
Hiosmany
I have been a landlord customer of Belvoir Liverpool South for nearly 10 years. Martin and his team run a reassuring efficient service looking after my property and also my tenants. I've had a succession of good long term tenants with very little gaps. The team are always very responsive to address any maintenance issues etc. This year Steven has helped with a seamless changeover and getting trades in to carry out some updating. A pleasure to work with.... Read more
Landlord
26th Nov 2020 (4 years ago)
C Lynch
Belvoir have been brilliant throughout the entire renting process!
From viewing the property to making my application, Belvoir have been attentive, flexible and incredibly efficient. I was kept up to date with at every stage that of the application process and communication with the team was faultless.
A massive thank you to Steve, who has gone the extra mile to ensure that my application ran smoothly and the property was handed over in an immaculate condition.
I would highly recommend Belvoir to anybody in search of a property and would happily rent with them again.... Read more
Tenant
20th Nov 2020 (4 years ago)
J Mcv
Could not recommend Belvoir South Liverpool enough, me and my partner decided to move during a global pandemic (clever, I know) - However the professionalism displayed by Steve and James is unparalleled. During the viewing James kept socially distance, knew his stuff about the area/property and also gave me a full breakdown on how it works (we are new tenants, so didn't know a lot). They went above and beyond and made moving easy and less stressful than I anticipated. I had a few questions once I was in the property and they couldn't of been more helpful, so you can tell they don't care about just getting anyone in the properties they list- They make sure you're happy once you're in and if not, how can they help further. Both Steven and James are a credit to Belvoir - I urge any new tenants to strongly consider Belvoir!... Read more
Tenant
18th Nov 2020 (4 years ago)
D Hornby
I moved in during the pandemic and the letting team couldn’t have been more helpful. Very positive experience. Any maintenance issues I’ve had have been resolved very quickly and efficiently. Great team there at Belvoir Liverpool south.... Read more
Tenant
17th Nov 2020 (4 years ago)
A Owen
Belvoir in South Liverpool manage a large block of apartments for us and have been extremely diligent, professional and efficient. We have been very impressed with great work Steven Pye and his team have done and look forward to working with them going forward.... Read more
Landlord
17th Nov 2020 (4 years ago)
F Dolan
Moving in the middle of a pandemic is stressful at the best of times however, Steven Pye (Letting Agent, Liverpool South) was so incredibly helpful at all times. Whenever I need a question answering or an update on anything, he was always quick to respond. The level of kindness I recieved is something that I won't forget and made the moving transition so much smoother than it would have been. Thank you, thank you, thank you!... Read more
Tenant
13th Nov 2020 (4 years ago)
C Zhang
Terrible estate agent, just like the industry in general avoid at all costs.... Read more
5th Nov 2019 (5 years ago)
M Donegan
Joke estate agents.... dont turn up for their own viewings wasting peoples time. Rude and unprofessional staff as well.... Read more
13th Oct 2019 (5 years ago)
S Girsberger
I am moving from Switzerland to Liverpool and have had a really rough time finding a place. Going through different agencies, all of which very friendly enough but very unreliable (not answering emails, promising to get back and then never do etc.).
Finally, with Belvoir, it was a completely different experience. Zana was quick to respond, always very straightforward to communicate with and just a godsend through this difficult task of finding a new home abroad.
I specifically enjoyed to finally have a personal connection and not always have to repeat my whole story with every phone call simply because yet another agent had picked up who had never heard of me before, like it was the case with several other agencies.
If anybody asked me where to start looking for a place in Liverpool, I'd recommend Belvoir in a heartbeat.... Read more
Tenant
24th Sep 2019 (5 years ago)
S miller
Rude when inquiring - offered no alternative... Read more
13th May 2019 (5 years ago)
C Michael
Nice... Read more
5th Dec 2018 (6 years ago)
H Jones
A poorly ran estate agents that are quick at arranging viewings but everything after that is slow and hard work.
They never answer emails. You then have to chase them via a phone call where they will probably not have an answer. They will then promise to email you back and won't. Really do not recommend because they haven't got the basics right.... Read more
16th Sep 2018 (6 years ago)
J Hammond
I've used Belvoir for years to rent out my house. Martin and his team have always been incredibly helpful and responsive, sorting issues out as soon as possible for either me as the landlord, or the tenants. Martin in particular, is always happy to speak, regardless of time of the day - on one occasion when having tenancy issues, he was at Disneyland with his family! I can't rate them highly enough - I am confident that you'll be pleased with the service provided.... Read more
Landlord
21st Jul 2018 (6 years ago)
G Fothergill
Found Martyn and his team to be throughly professional and trustworthy with a good market knowledge. Recommended... Read more
29th Mar 2018 (6 years ago)
H Willams
Great agency always helpful and efficient.... Read more
7th Feb 2018 (6 years ago)
C Fabian
Fantastic costumer service by Kevin and Maria. Except them two, none of the workers that I have spoken to have costumer service. Kevin and Maria are the best employers. Both very friendly and professional. Deserves recognition.... Read more
25th Dec 2017 (7 years ago)
S Iliffe
Terrible service. Disorganised. Take days to respond. Rude staff.... Read more
21st Sep 2017 (7 years ago)
S Curtis
As a landlord I have been using Belvoir for years. Last week, they have just secured another tenant for me, with minimal changeover time and fuss. The quality of tenant is always better when secured from Belvoir, we now only use them exclusively to tenant the house. They are receptive to all our requests and needs and knowledge of the local market is second to none. Couldn't recommend then highly enough, they are helpful in every possible way. Excellent service as always, thank you.... Read more
Landlord
21st Apr 2017 (7 years ago)
J Rosenblatt
Currently a tenant of one of Belvoir’s properties and have found them to be amazing letting agents! Their website is easy to navigate and the team were really helpful when I came into the shop. Being my first rental, I was quite unsure of what to do however they guided me through the whole process of applying for the property. Very responsive to maintenance queries and always friendly. Can’t recommend them highly enough!... Read more
Tenant
2nd Sep 2016 (8 years ago)