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HouseWorth
© GetAgent Limited 2025
- Marshall - Liverpool
Marshall - Liverpool
Closes at 5:30pm
372 Smithdown Rd, Allerton, Liverpool, L15 5AN
Marshall Property are Liverpool's leading independent estate agency. We serve the whole of Merseyside from our two branch locations in key areas of Liverpool; Allerton road and Liverpool city centre. We are passionate and committed to delivering excellent customer service and achieving the best possible price for our Clients property.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 7:00pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 7:00pm
- Friday 9:00am - 5:30pm
- Saturday 10:00am - 4:00pm
- Sunday Closed
View all details
Accreditations
Marshall - Liverpool Reviews (146)
Have you used this agent?
84%
6%
0%
0%
10%
All (146)
Seller (33)
Buyer (15)
Landlord (17)
Tenant (26)
General (55)
Anonymous Homeseller
Always helpful. I didn't experience any problems.
Seller
1st Jul 2025 (13 days ago)
O O
We had a truly excellent experience with Marshall Property, and we would like to give special thanks to Angharad for her outstanding support throughout the entire process. From the very beginning, everything went incredibly smoothly and far quicker than we had expected.
Angharad guided us every step of the way with professionalism, kindness, and genuine care. She was always available to answer our questions, offer helpful advice, and make sure we felt confident and well-informed at every stage. Her recommendation of a mortgage advisor was also spot-on — reliable, efficient, and easy to work with.
Thanks to Angharad’s dedication and support, the whole journey was stress-free and enjoyable. We’re extremely grateful and wouldn’t hesitate to recommend both her and the agency to anyone looking for a positive, efficient, and friendly experience.
Buyer
30th May 2025 (6 weeks ago)
Ewan
Fantastic service from start to finish, cannot recommend Marshalls enough!
Poppy and Tracy were especially brilliant - helping me out with a very difficult proxy sale - but the maintenance team also deserve a worthy mention.
Excellent comms, super helpful and very friendly - thanks team!
Seller
21st May 2025 (8 weeks ago)
Anonymous Homeseller
Great service from start to end. Perfect pricing prediction and communication.
Seller
21st May 2025 (8 weeks ago)
S Heague
By the time I engaged Marshall property I was already frustrated with the progress of my flat sale. Not only did they find a buyer quickly they maintained a relationship with the buyer to ensure both parties were happy, right up until the end. Angharad was amazing and if it wasn’t for her dedication the sale would not have completed. My sale contains a leasehold which added complexity. Thank you and highly recommend to anyone.
Seller
20th May 2025 (8 weeks ago)
J Evans
Very professional each time I’ve dealt with Marshalls.
15th May 2025 (9 weeks ago)
Anonymous Homeseller
Fantastic people who, not just there to sell a,property, they care about the people. Our selling , buying The home also
Seller
21st Apr 2025 (12 weeks ago)
J Fieldstead
Excellent service provided from start to finish from the team but especially from Tracey and Poppy.
Tracey Rogerson Wilson conversed with our solicitor and sellers solicitors and went above and beyond to make this stressful situation a very smooth one.
The team are very professional, knowledgeable and extremely supportive so glad we chose Marshalls.
Kind Regards
Jill Fieldstead
Buyer
18th Sep 2024 (9 mo. ago)
H Hambo
Would highly recommend Marshall’s . Their advice on my selling price was spot on, lots of viewings took place resulting in a successful sale. Tracey and Poppy were fantastic, really helpful with good advice and support, great communication and highly professional! Thanks so much xx
Seller
23rd Aug 2024 (10 mo. ago)
D carr
Excelent service, so helpfull, Tracey is a star
21st Aug 2024 (10 mo. ago)
T Kendall
Excellent service when purchasing a property through Marshall Estate agents - In particular, Poppy who was incredibly helpful throughout the whole process.
Buyer
15th Aug 2024 (10 mo. ago)
Anna
Marshalls have been amazing! We bought a property through them and they also managed to find us student tenants to rent out the property. Everything was handled very professionally with ease. Massive thanks to Lin who was particularly helpful with the practical side of renting the house out and always available to answer queries or suggest ideas. Also thanks to Toby for sorting out the tenant find for us. Such lovely people and very good at what they do. I would highly recommend Marshalls.
Landlord
23rd Jul 2024 (11 mo. ago)
Anonymous Homeseller
When I first spoke to the company, I communicated with Holly. Holly was very professional and knowledgeable and she was confident with answering my questions. The terms of contract were straight forward to sign. I then corresponded with Phil and again the service was excellent. I can always contact someone at Marshall to speak with. I will sell other properties via this company.
Seller
10th Jul 2024 (1 year ago)
C Ferguson
If I could rate 0 stars, I would. Avoid at all costs, especially if you’re a student. Absolute nightmare renting for 10 months in a house full of RATS AND MOULD ( I wish I was joking ).
Tenant
12th Jun 2024 (1 year ago)
B Rankin
We have been dealing with Linda Longstaff on a commercial property, she has been fantastic in her communication and looked after us from start to finish. I couldn’t recommend her enough!
Thanks Linda for all your help.
7th Jun 2024 (1 year ago)
Yasmina
We had a great experience and service from Tracey Rogerson-Wilson at Marshall Property Estate Agents when purchasing our first home.
The property we bought, I only initially went to view to get design ideas as it was decorated beautifully but a little out of our budget. I explained this to Tracey who a few days later had explained our situation to the sellers and were willing to agree on a price we could afford.
Tracey was helpful throughout the whole process. Acting as liaison between us and the sellers whenever we had any questions and helping to organise dates for the survey and other more in depth assessments of the property. Both Tracey and her colleagues at Marshall Property were friendly and never pressured us into using various in-house services like other estate agents I'd been in contact with, which I really appreciated.
We are both very happy with the level of service we received from Tracey and if and when we decide to move in the future, we will be using Marshall Property as the estate agents.
Buyer
4th Jun 2024 (1 year ago)
D Winstanley
Professional yet down to earth and always contactable,kept us up to date with every detail of the move and made it as smooth as possible.
Tracey was great to deal with and I would highly recomend!!!
31st May 2024 (1 year ago)
H Kelly
We have been dealing with Linda Longstaff whilst undergoing leasing a commercial unit and she has been amazing the whole way through the process. She has been easy to contact whether it be email or on the phone and has kept us updated the whole way through the process. Thanks for all the help Linda.
Landlord
7th May 2024 (1 year ago)
D Dearden
I must say a HUGE THANK YOU to Linda Longstaff, the Lady who handled my move. Nothing was too much trouble and she clearly works way beyond her hours as I was receiving Emails at 10pm in the evening and at weekends(Sundays) to update me. She also did everything she could to ensure that my bathroom and living room were suitable equipped for my move. On a downside I had an awful experience with GoodLord, the income vetting agents and they nearly made me pull out of the contract. My advice? Get rid of GoodLord and employ more people like Linda.
Tenant
29th Apr 2024 (1 year ago)
W Barker
DO NOT USE: Absolutely shocking customer service, staff are rude and belittling. Concerns are not dealt with in a timely or effective manner. Staff have frequently hung the phone up and they have no urgency or understanding of maintenance issues. I would highly recommend you use a different estate agent. We have had sewage left in our garden for weeks, multiple leaks throughout the house with the maintenance team they sent using toilet paper to block gaps in the shower. The list of issues is endless.
Landlord
6th Mar 2024 (1 year ago)
P Omar
I used marshall property to sell my apartment the other month, and I couldn't recommend them enough. I mostly delt with poppy and Tracey through it all, who were fantastic and easy to make contact with when needed. No messing about and got everything sorted, couldn't ask for more.
Seller
3rd Mar 2024 (1 year ago)
L Graham
Lin my contact from Marshall property was very helpful in the process of me moving into one of Marshall’s listed properties , which was a straightforward process would recommend them
Tenant
3rd Mar 2024 (1 year ago)
Naz
Great help always provided especially by Jack Gundry. Thank you Jack for all your help. Top tier customer service ????
22nd Feb 2024 (1 year ago)
B Changfoot
Really pathetic service. Many other better agencies to choose from
28th Jan 2024 (1 year ago)
C Brinsdon
Recently moved in and been a tenant for a couple months now. One incredibly minor hiccup during the moving in process which was very quickly ironed out. So far I've had minimal interaction with them during the tenancy unless necessary, and the maintenance issues reported were dealt with quickly and efficiently.
Shout out to Holly and Angela - both have been great so far and I hope to remain a tenant with them for a while.
Tenant
11th Jan 2024 (1 year ago)
Anonymous Homeseller
I have found Marshall’s to be better than all other Estate Agents but there is still room to improve.
Seller
5th Jan 2024 (1 year ago)
smithhh
Very friendly and informative when viewing properties.
14th Dec 2023 (1 year ago)
D Walton
We're very happy with the service provided by Marshalls and would recommend them. We felt that they kept us informed throughout the process and provided the reassurance we needed.
12th Dec 2023 (1 year ago)
J titmuss
Marshall's did a very good job. In particular Tracey Rogerson-Wilson supported the sale excellently and delivered great customer service.
Seller
6th Dec 2023 (1 year ago)
M McDaid
Without doubt the best Estate Agents I have ever dealt with !
I had a property in Liverpool which was on a lease deal and when the lease had expired the property was left back to me in a situation whereby it was practically unsellable. Marshalls listened to my concerns, the situation and dealt with all the issues, guided me in the right direction, answered calls and emails promptly and with politeness and always understanding . I asked lots of questions and had loads of problems (way too much to put on here), but nothing was a problem for this team. They went above and beyond the call of duty and I will be eternally grateful .I have to say without their advice and help myself and my family would be in one hell of a predicament right now, these guys deserve so much credit
Special thanks to Toby, (I know I plagued you ). James , Jack and liz
Paul McDaid
And family
Landlord
24th Nov 2023 (1 year ago)
Reidy
I used Marshall property to sell a rental recently, and I have to say they were brilliant from start to finish. I was kept informed every step of the way, and nothing was too much trouble for them. I mainly dealt with Toby who is very professional and very good at his job. I would have no problem using Marshall Property again or recommending them to anyone.
Seller
14th Nov 2023 (1 year ago)
T Connors
Lin was really helpful and let us do some viewings late on a Friday after work hours ????
17th Oct 2023 (1 year ago)
S Abeysirigunawardana
Linda at Marshall Properties was extremely helpful during the process of securing our new home. She understood our needs very well as a family arrived newly to United Kingdom. I would like to recommend Marshall Properties for all tenants finding the next home
Tenant
11th Oct 2023 (1 year ago)
W Khan
The service provided by the Marshall property is great, I am very satisfied, the helped and guided me from the start until settled me in my new home, their response is great, even Lin used to email me out of office hours as well.
Thank you Lin.
5th Oct 2023 (1 year ago)
N Jones
Rented me a place with severe damp in one of the bedrooms (covered with paint to hide). No smoke or carbon monoxide detectors. No fridge/washing machine as advertised, nor garden access. Bathroom taps were running and can’t be turned off. Multiple attempts of contact and they’ve failed to help resolve-and simply told me to contact a maintenance agency that have also failed to reply or resolve. Legal guidance suggests that the letting agent should assist, but they’ve washed their hands of the issue.I’ve found them untrustworthy as a letting agent, and because of my destroyed trust, would not use them again.
Tenant
4th Oct 2023 (1 year ago)
Luke
Tracey Rogerson-Wilson was great start to finish. Would highly reccomend.
20th Sep 2023 (1 year ago)
D P
Very good service from beginning to end. Thanks Toby for a smooth job
18th Sep 2023 (1 year ago)
P Davies
Whenever I have called Marshalls, I regularly speak with Poppy Rogerson at Marshalls, whether it be an enquiry or a viewing, I have always found her to be extremely pleasant, approachable, open and honest, it’s genuinely a breath of fresh air, when comparing to some of the other local Estate Agents, Marshalls seemed to have that old school approach, which I thought had long gone, respectful to buyers and sellers alike ??????????
8th Sep 2023 (1 year ago)
B Shirinsokhan
An exceptional and distinctive real estate agency!
As a student in Liverpool, I faced numerous challenges in finding the perfect house. However, they displayed remarkable patience and expertise, guiding me through each stage of the process to secure the ideal rental property. If you're in search of a house in Liverpool, make certain to pay them a visit.
Tenant
7th Sep 2023 (1 year ago)
J Carpen
Extremely efficient and knowledgeable .Explains procedure clearly.Keeps you up to date with viewing. A happy office to walk into. Makes you feel welcome
25th Aug 2023 (1 year ago)
M Gee
Excellent support from Tracey Rogerson Wilson with such a professional delivery of the purchase of our home. From start to finish we were advised and guided through the procedures with the wonderful service from Marshall’s.
Buyer
22nd Aug 2023 (1 year ago)
S Greenhow
Great experience letting from Marshall Properties. Amazing communication through the process. Super quick and efficient move. Lin was especially helpful keeping us updated and answering all our queries. 100% would recommend.
Landlord
28th Jul 2023 (1 year ago)
Anonymous Homeseller
Tracey at Allerton branch goes above and beyond in being helpful . She inspires the client with confidence , knowing she will do all she can to sell the property
Seller
20th Jun 2023 (2 years ago)
A mathew
An amazing experience with marshalls properties, all are friendly staff expecially Lin has always been my contact and quick response to my emails.. I am highly recommend marshalls.
16th May 2023 (2 years ago)
B Eoin
Tracey Rogerson was just such a pleasure to deal with she made our selling process so stress free always responsive and so accommodating to our needs, she made the processes easy for us to understand, we couldn't have asked for anyone better 5 star service from start to finish.... I highly recommend Tracey, she is an expert in her field of work and such a lovely person to deal with!!!
Seller
28th Mar 2023 (2 years ago)
J Woods
Tracey was fantastic from start to finish and nothing was a trouble, reassuring us all the way. It was clear that she had extensive knowledge of the property market and was on hand to answer all our queries. Thanks so much, you were amazing!
1st Mar 2023 (2 years ago)
B Doyle
Fantastic letting agents they are very professional on every level. I highly recommend using their services.
Landlord
23rd Feb 2023 (2 years ago)
P Dil
Had the great pleasure of dealing with Toby at Marshalls , absolute gent and would deal with them again most definitely everything went through super smooth
8th Feb 2023 (2 years ago)
Cereal
5 star estate agent with TR the shining example of what an estate agent should be.
After being utterly and completely let down and financially ruined by Entwistle Green/Countrywide rental estate agents and their catastrophically terrible service, my faith as a landlord was destroyed. I decided that letting the house go was the best option. I looked for a family run establishment and came across Marshalls on Smithdown Road. TR was the first person I spoke to. I explained the situation and what happened to me. I was worried and anxious about working with another estate agent because of my prior experience. Tracey was sympathetic and understood quickly what had happened.
She explained the sales process efficiently and understandably. She gave me a competitive price. She gave good advice on how to best present the house and refurbishment ideas. For the more difficult tasks I couldn’t do myself she was able to point me to some very reasonably priced local contractors including a great landscaper and carpet fitter. I really appreciated her using her own contacts as I am not from the area. She went over and above to help me.
The house is now pristine throughout with fresh paint and carpets and a lovely newly turfed lawn and garden. It’s now ready for sale and I am looking forward to seeing how things pan out.
Thank you Tracey (and Ste!) [and all the other contractors should they see this review] for your hard work and kindness!
Seller
26th Jan 2023 (2 years ago)
P Sukumaran
Professional, friendly, excellent service and results from the branch manager Toby and day to day professional support from Linda, a fantastic team. 100% satisfied.
11th Nov 2022 (2 years ago)
R HINKS
The process was very easy and Lin has been great emailing me through every step. Thank You
9th Aug 2022 (2 years ago)
Anja
My experience was 10/10. My agent was Linda and she was extremely nice and helpful. She really made sure that I get the room that fits me the best, and she made sure that I can move in quickly and on time. I have nothing to say but a massive thank you to her!!
Tenant
14th Jul 2022 (2 years ago)
L Byrom
Busy frontage friendly faces
10th Jul 2022 (3 years ago)
K Jones
Disgusting company, accused student tenants of lying, then went onto trying to claim all deposits for themselves. Would not recommend.
Tenant
28th Jun 2022 (3 years ago)
D Holywell
My experience with Marshall properties was great, the person who dealt with me "Linda" helped me out immensely, all in all it was a very pleasant experience.
24th May 2022 (3 years ago)
Em
The estate agents at Marshall Property was clear and informative of the property.
10th May 2022 (3 years ago)
C Lambie
Absolutely delighted with the friendly and professional service offered by Marshall Property. Tracey has done an amazing job in selling our house and kept us informed during each stage of the sale. We highly recommend selling through this company.
Seller
5th May 2022 (3 years ago)
G Scott
Very helpful, made moving house very easy
23rd Mar 2022 (3 years ago)
M Johnston
Awful, awful, awful. Enjoy being told there's nothing we can do if you give these leeches your money. Avoid estate agents werever possible for a happy life.
23rd Mar 2022 (3 years ago)
A Dickey
Excellent service, friendly, personal and straightforward.
21st Mar 2022 (3 years ago)
M braniff
My friends still waiting for her deposit to get given back to her after moving out over a year ago. Multiple times they have been contacted and the same story everytime that they will contact us back. Property was rented out not even 3 weeks after she moved out. This was james street garston. Every time contact has been made false promises are being made by the staff to phone back or email but nothing but silence. This is over a year which the legal length a renting agency can hold for is 21 days Think we have past that now.
Tenant
30th Dec 2021 (3 years ago)
G Hearns
Sold our house recently. Took a matter of days and everything they said they would do they did and kept us updated throughout and provided good input and guidance
Seller
20th Dec 2021 (3 years ago)
M Railes
Tracey based at Marshalls Penny Lane has been very professional in all aspects of the property purchasing process. Highly recommended.
Buyer
17th Dec 2021 (3 years ago)
T Parkinson
Lin from the lettings department was brilliant. She was helpful and responsive and I never had to chase up anything. Nothing seemed to be too much trouble and I value how easy she made the whole process.
Landlord
15th Dec 2021 (3 years ago)
D Sankey
I have no hesitation in recommending Marshalls to anybody thinking of selling a property. They are very professional and also very friendly and supportive. They made the whole process so easy.
Dave
Seller
4th Nov 2021 (3 years ago)
S Topham
I couldn’t rate Marshall’s any higher, they have been excellent from start to finish. Very responsive and helpful with anything you need nothing is to much hassle. Also a big thanks to Lin at the Smithdown branch for all your help.
20th Oct 2021 (3 years ago)
H Southgate
Lin has been facilitating our move into a newly renovated student house this year. She has been very quick to respond to emails and has been really helpful with every question and issue I’ve had so far. It makes a big difference to have a friendly attentive letting agent to correspond with.
Tenant
25th Aug 2021 (3 years ago)
L Millward
Linda at Marshall property have excellent from start to finish. So easy to deal with, really responsive and effortless. The whole process has been managed well and I have been kept abreast of the vetting and tenancy process along the way. Thank you so much. I would definitely recommend Marshall Property again and use them as and when I have a property to rent out.
Landlord
9th Aug 2021 (3 years ago)
S sharma
No one bothers emailing you or returning your voicemails. I have been calling and emailing for 2 weeks now, however, still no response. Absolutely appalling service.
29th Jul 2021 (3 years ago)
E Cyprus
The house was left in a lovely state and very clean
14th Jul 2021 (3 years ago)
A Wood
Marshall were great at helping provide information when requested prior to moving into the property. They made the move in process stress free and were great at organising picking up keys to access the property. A great experience overall.
Tenant
10th Jul 2021 (4 years ago)
M Mcguinness
We had lots of question and got quick helpful responses. Linda was our agent an was great. Answered all of our questions and helped us out loads.
9th Jul 2021 (4 years ago)
G Davis
Linda from Marshal Properties has been nothing but lovely and helpful throughout all of the tenancy processing. Very prompt responses and able to help sort any issues faced! Great service :)
Tenant
5th Jul 2021 (4 years ago)
A Z
Professional and well experienced. Made the renting process smooth and quick, quick reply to my emails taking into account my night shifts and oncalls. Lin is very responsive and amazing.
Tenant
30th Jun 2021 (4 years ago)
S Gray
Excellent estate agents, extremely helpful throughout the whole process.
30th Jun 2021 (4 years ago)
I roberts
My experience using Marshalls was all good. Wouldn't hesitate to recommend them.
22nd Jun 2021 (4 years ago)
Jacqui
Lin from Marshalls was absolutely fantastic, she was always on hand for the many questions we had before committing to signing the lease.
The process for approving the lease from the letting agency proved to be lengthy and drawn out at times. saying that thank you Lin
Landlord
18th Jun 2021 (4 years ago)
B Flemming
I found Marshall Property to be very helpful and they were able to answer all of my questions promptly. I would recommend them to anyone looking for good quality rentals.
Landlord
18th Jun 2021 (4 years ago)
C mcevoy
Have rented 2 properties from Marshall’s, they are very responsive and helpful, especially Lin. Would highly recommend?
Tenant
17th Jun 2021 (4 years ago)
B Rosser
Great service. Thanks to Toby.
17th Jun 2021 (4 years ago)
C Hughes
Used Marshall estate agent for the first time , Toby deal with everything, from start, very professional ,would highly recommend when selling property , c hughes
Seller
3rd Jun 2021 (4 years ago)
J Aston
Toby and his team were fantastic in selling our rental property for us. Toby himself was always patient, pragmatic, energetic and encouragingly optimistic throughout the whole process. Now that our house is sold, my wife and I both rather miss not having an excuse to have a chat with him.
Seller
26th May 2021 (4 years ago)
M Nuttall
Tracey was very friendly helpful and professional managed to get the property I wanted would recommend Marshall’s big thanks
Buyer
26th May 2021 (4 years ago)
E Chavredakis
Professionals with friendly approach, fast and reliable!
7th May 2021 (4 years ago)
R Carroll
Great estate agents and very helpful staff, makes such a difference when your dealing with knowledgeable and professional staff who make the experience easier, honest and upfront with details of property searches. Keep up with the good work.
5th May 2021 (4 years ago)
C Marr
I would highly reccommend Marshall Properties in regards to buying your first home. The team were supportive across the whole process and helped with any queries I had. All members of the team are really informative and made buying our house so much easier.
Buyer
19th Apr 2021 (4 years ago)
N Gass
Response time can sometimes be slow but always lovely and always informative
5th Apr 2021 (4 years ago)
S Chande
Working with Toby has been great. Professional, helpful, always contactable and very engaged throughout.
2nd Apr 2021 (4 years ago)
P Davies
Tracey & Lin dealt with the letting of our property fabulously. They kept us informed every step of the way and were a pleasure to work with. We wouldn't hesitate to use Marshall's again.
Landlord
29th Mar 2021 (4 years ago)
B McQuaid
Marshall’s is a very professional outfit and have exceptional staff, particularly Tracey and Toby who are true professionals in the property sphere.
20th Mar 2021 (4 years ago)
A White
Great experience using Marshall’s especially Lin who went to great lengths to make sure I was happy. She pulled out all the stops to get me in my chosen property quickly, with no hassle. Would highly recommend.
Tenant
11th Mar 2021 (4 years ago)
J Cohen
I am very happy with the service I received from Marshall property. Lin answered my many questions and was very helpful and responsive. I will definitely use them again in the future and would recommend them
11th Mar 2021 (4 years ago)
S Wright
Toby and Tracey at the Smithdown Road Branch were terrific through purchasing a property for sale by Marshall's. Very responsive, always polite and friendly - wouldn't hesitate to recommend to those selling, letting or purchasing. Thanks very much guys!
Buyer
5th Mar 2021 (4 years ago)
M COWAN
Lovely team. Very professional, and always very responsive no matter how menial the query, which is so helpful when dealing with a sale.
Seller
2nd Mar 2021 (4 years ago)
J Shields
Professional, Polite, Friendly experience selling my house with Marshall Property, would use them again and recommend them without hesitation.
Seller
1st Mar 2021 (4 years ago)
G McLean
Marshall Property were really helpful when buying a new house recently. Toby and Tracy were really friendly and accommodating during the process and always responded quickly to emails or calls. Would definitely recommend.
Buyer
28th Feb 2021 (4 years ago)
C M
We have recently secured a rented property with Tracey at Marshall’s, Tracey was most helpful contacting us about a property she knew we would like, easy to get hold of and replies to calls and emails. Professional and friendly service
Thank you
Tenant
26th Feb 2021 (4 years ago)
T McAlister
Great estate agent, assisted me with all queries and needs
21st Feb 2021 (4 years ago)
L Beard
I recently completed on a house through Marshall’s following months of looking for a property. I have used several local estate agents and I can say that Marshall’s were by FAR the most professional and friendly agents from my experience. Due to the high demand in sales etc since the rise in stamp duty, I have been surprised that estate agents don’t seem bothered in selling the house on viewings. However Marshall’s were totally different. They offered covid safe viewings, one person in at a time (not those stupid group viewings) and the member of staff from Marshall took time to show me around, selling the house to me. They have been so friendly and professional with regards to setting completion dates, and have kept me up to date with any changes/updates.
I would highly recommend Marshall’s, definitely the best around the Liverpool area.
Thank you all ????
Buyer
10th Feb 2021 (4 years ago)
A Wilson
I have recently sold my house with Marshalls, the sale was agreed and completed during the pandemic so very new and challenging territory. They have been really helpful and kept on top of everything throughout. I would not hesitate to recommend Marshalls
Seller
8th Feb 2021 (4 years ago)
S Abdou
The team at Marshalls have been continuously and consistently more than helpful throughout the entire process, even though the purchase process had some delay. I cannot thank the team enough for their support and patience, Toby especially has gone above and beyond what I could have ever expected. Thank you guys :)
Buyer
5th Feb 2021 (4 years ago)
Anonymous Homeseller
Property was marketed promptly and efficiently and an offer received within days.
Seller
3rd Feb 2021 (4 years ago)
A Burns
I am a contractor who receives plenty of work from the Marshalls. They are a Well loved family and run a remarkable business in the city of Liverpool and beyond, very good company to work for and always paid on time ????
28th Jan 2021 (4 years ago)
F Karamat
I have been using Marshall's in Allerton as a Landlord for several years now. Linda Longstaffe has always been my contact and she has consistently been brilliant in dealing with my queries, dealing with applicants for my student houses and has always got my houses rented each year. She goes above and beyond to help her Clients and makes sure they are kept in the loop. Thank you Lin for everything and thank you to all the other staff in the office.
Landlord
21st Jan 2021 (4 years ago)
A McCourt
Very helpful, polite and very friendly throughout. A real personal way of dealing with us under very stressful circumstances. A reasonable price and went the extra mile to get the best price for us. I would recommend Marshall's to anyone. Thank you.
18th Jan 2021 (4 years ago)
S Beddows
Would like to thank Lin for all her help and assistance.
Such a lovely lady.
20th Dec 2020 (4 years ago)
N Property
Marshalls integrity and professionalism in completing the off plan sales of our development site is why we would not consider any another agent in the city. Toby and Tracey in particular stand out for being the best in the business!
Seller
17th Dec 2020 (4 years ago)
A Kilcourse
I put my house up with Marshall’s as a first time seller unsure of the process. From start to finish they made the whole experience absolutely fluid and easy to understand as well as constantly updating on the progress of the sale. Tracey and Toby are absolutely fantastic and extremely helpful, the MD Sean even got involved when we had issues from the other side to move things along. 10/10 service and would highly recommend, a truly fantastic team!
Seller
16th Dec 2020 (4 years ago)
P Rogerson
Tracey Was so professional from start to finish, she is responsive professional and goes above and beyond to provide a great service. I will definitely be recommending her to family and friends in the future 5 star service all around. Thanks Tracey for all your help you made what could of been a stressful time very smooth thanks again
16th Dec 2020 (4 years ago)
D Gulzar
Purchased through Marshall's, the team were very informative throughout the process and made the whole transaction hassle free.
Very professional and experienced, wouldn't hesitate to recommend.
Buyer
16th Dec 2020 (4 years ago)
V Oprea
Extremely helpful and responsive. They have dealt with every enquiry in a timely manner. Toby and Lin are especially helpful and like to resolve everything immediately.
16th Dec 2020 (4 years ago)
J Brown
I recently sold a property through Marshall Property, who I had also been using to manage the property prior to the sale. I dealt with Elliott, who couldn't have been more helpful throughout, and made sure the sale went through smoothly.
Seller
15th Dec 2020 (4 years ago)
R Sturman
This company appear to have deleted my negative review of their city office.
This is one of the worst and least professional firms I've even borne witness to, let alone had the total misfortune of having to try and work with.
Litany of issues with the property we're renting, issues that haven't been fixed after months, as well as embarrassing communication issues between staff leading to our having to repeat ourselves endlessly and act as a go-between for staff that appear not to talk with one another about work.
I'll not repeat my previous review in the hopes that the disingenuous manager of the city office is made to make it visible by the owner of the company, who I only pray cares more about us than his ambivalent employees.
Tenant
1st Dec 2020 (4 years ago)
J Silcock
My agent Tracey was professional, interested, organised and very helpful, I would highly recommend Tracey and Marshalls, they made the experience of selling my home so much easier !
Seller
27th Nov 2020 (4 years ago)
M Li
Very good service with Lin. Found the apartment and everything was sorted out smoothly. Very recommended.
Tenant
27th Nov 2020 (4 years ago)
J Quirk
I recently put my home up for rent and Marshall are managing this. It has been such an easy process from start to finish. All employees I have met have been so professional and very welcoming, making the whole experience so relaxed.
They have kept me updated throughout the process and never missed a detail.
I went through them to book an electricity certificate which was responsibly priced and they used reliable people to conduct the work.
I had an issue regarding a help to buy loan attached to my mortgage which I was repaying and they helped me so much with this, referring me to a company that could help.
All in all Marshall is a great company and am very happy with them.
Landlord
23rd Nov 2020 (4 years ago)
N Harrison
Tracy is very professional
22nd Nov 2020 (4 years ago)
H Wilson
Having recently lost my mum to Cancer I needed to sell a house. Tracey and Lin from Marshalls were really helpful and very understanding during this difficult time. They were also able to sell the house in less than 24 hours after it going on the market. I can't recommend them enough to be honest.
Seller
14th Nov 2020 (4 years ago)
Anonymous Homeseller
I have rented my property through Marshall’s for over 6 years with no problems all maintenance issues have been dealt with by James and rent always on time with very good credit checked tenants. Currently purchasing another property through Marshall’s. great company greet team
Seller
31st Oct 2020 (4 years ago)
W Irving
Excellent service helpful reliable and friendly. Highly recommend.
24th Oct 2020 (4 years ago)
J Man
Outstanding professionalism and highly responsive to enquiries. Very different to most estate agents who don't respond because of covid. Took time to understand what we were looking for and accomadated our requirements.
23rd Oct 2020 (4 years ago)
S Lawrence
Marshall Estate Agents ,Have been very helpful from start to finish on several purchases we have done with them.
Many thanks for all your help!
Buyer
20th Oct 2020 (4 years ago)
L Nolan
Throughout my property search/ rental journey my agency representative Linda (Smithdown Road Branch, Liverpool) has been incredibly responsive, personable and professional. Going that extra mile with kindness and great energy. Having Linda as my agent gave me confidence in my choice and experience with Marshall property, and it has been a pleasure.
Tenant
20th Oct 2020 (4 years ago)
J Hughes
I have just sold my family home with Marshalls and couldn't be happier. The process was so stressful with everything that's been going on but everyone at marshal's helped keep me calm until the sale went through.
Seller
13th Oct 2020 (4 years ago)
J Fairclough
Great estate agent. Very professional on the phone and in person. Highly recommended
10th Oct 2020 (4 years ago)
D Smith
Very poor treatment from this company. I had heard bad things about them previously but since they had a property on their books that I desperately wanted I decided to ignore this - huge mistake. Do not use these cowboys.
18th Jul 2020 (4 years ago)
T Malik
Currently renting a student accommodation where I pointed out to them that there are no smoke alarms and CO detectors in the house, and they have come back with saying they are present in the house, as the inspection reported there to be. I was present at the inspection, and we reported it to them. Therefore they have clearly made up a false inspection to protect the landlord, which is illegal. I have been waiting 9 whole days for a satisfactory response and not copy and pasted message generated to everyone during this lock down. Unless things are sorted out properly, i will not be a returning customer.
Tenant
3rd Apr 2020 (5 years ago)
I Fielding
Called them up this morning after missing a call from Moira last night at around 6pm. Started off friendly enough until we actually were passed through to Moira, who was aggressive and rude from the start.
Moira said that if we didn't view the property today at 2pm (when we had University) then it would be taken by someone else due to another viewing at the same time. Moving on from this, we pressed further as we liked the property in question, asking if we could do another time. Moira named a time on Friday that again, we couldn't make because only one person wasn't preoccupied with University. When we said no, Moira immediately replied with 'Okay, bye then' and hung up. Incredibly unprofessional and rude, sure its not reflective of the company but there is no need for an employee to be so rude and aggressive for no real reason.
20th Nov 2019 (5 years ago)
T Donnelly-Newton
We used Marshall to sell our property - Adam took over our property after us previously having to take it off the market - within a couple of days he had many viewings lined up and within the same week he took over had 2 offers on the table - one of which we accepted and has just been completed. Adam kept us in the loop ALL of the time, was super friendly and nothing was too much of an ask. He really kept on top of things very well and was ahead of the game throughout the process. Super happy with our service and would totally use them again if the situation arose.
Seller
16th Aug 2019 (5 years ago)
G Ads
I moved management of my rental properties to Marshalls and they have been faultless. Then I sold the properties, and that went completely smoothly too. When I needed them, they were always ready to respond.
Landlord
12th Aug 2019 (5 years ago)
S Ray
Can't say anything but positive things about Marshall's Property. After securing a property and it falling through The Marshall's team, especially Lin, were very supportive and provided us with a number of alternative properties. We now live in a property that we are in love with and it's all thanks to Lin and the Marshall's team.
Buyer
22nd May 2019 (6 years ago)
Petalpomp
A very friendly, helpful and professional service at this estate agency. Grateful.
18th Mar 2019 (6 years ago)
N Rogers
Had amazing service from the team at Marshals. They took great care in helping me find the perfect place to set up my business and make sure I am a happy tenant.
Landlord
8th Nov 2018 (6 years ago)
T Meharg
My daughter moved into a shared house managed by this company. It was on the top floor with a velux window, she moved out after 6 months as they failed to provide a blind for her window and fix the issues with the drains. She's now been waiting 5 weeks for her deposit to be refunded. This is not acceptable.
Tenant
25th Oct 2018 (6 years ago)
P louca
From start to finish the service we received was fantastic, we was constantly kept updated throughout the sale by Caroline who was very professional and a pleasure to deal with.
It’s not very often we say this, but we had 100% confidence in Marshalls from the moment Sarah came round to do the valuation and continued with Caroline. Well done to Marshalls.
I would say to any to any prospective vendor, go with Marshalls’s you won’t be disappointed.
Well done team Marshalls.
Thank you and all the very best for the future.
Kindest Regards
Paul Louca
Seller
7th Sep 2018 (6 years ago)
L Mutlow
Would recommend this agency to all friends and family looking for a place in Liverpool. They were very understanding of my unique situation and were able to do a quick turnaround to get me moved into my new flat which in turn saved me hundreds of pounds. Customer service was amazing, the people friendly and I am very happy with my new property! Shoutout to Lin, Sarah and Lori-Ann for being so amazing! 11/10!
Tenant
28th Jun 2018 (7 years ago)
R Routledge
It’s been a very positive experience dealing with Marshalls in the renting out of two properties. All of the staff at Marshalls are professional, polite, helpful and friendly which makes the process much easier. The webpage marketing the properties was very well designed and implemented, I know that the tenants also valued the quality of the website and the helpfulness of Marshall’s staff. I would have no hesitation in recommending Marshalls to any landlord or tenant.
Landlord
26th May 2018 (7 years ago)
H Morrison
We’ve used Marshall’s for our last 2 house sales and they’ve been great! Good communication and quick sales both times.
Seller
24th May 2018 (7 years ago)
L Capel-Moodley
Great service, very friendly. Helped us navigate through the process of renting our property. Highly recommended!
Tenant
22nd Feb 2018 (7 years ago)
J Worth
Perfect! Couldn’t ask for a more professional and personable service.
16th Jan 2018 (7 years ago)
T Ward
Great staff, really friendly and helped me through the process of renting my new flat as it was my first time renting. Highly recommended!
Tenant
16th Jan 2018 (7 years ago)
S Manteuffel
We flagged potential water damage issues before signing a contract on a rental property, and Marshall confirmed via email that the property had recently been inspected and nothing was found. With that information, we signed the lease and moved into our new property. We spent £235 in application/credit check fees, and £140 in moving costs.
3 days after moving in, extensive damp was found in both exterior (structural - illegal) and interior walls by a Marshall maintenance person. Damp that got progressively worse over the course of the 45 days it took to schedule someone to fix the issue because they couldn't sort it out with the landlord.
We asked to terminate the contract, and Marshall & the landlord graciously accepted. When asked if they would compensate us for application fees and moving costs since they misled us before we signed the contract, they not-so-graciously declined.
So now we're out £375 + fees and moving costs for our next letting, in addition to £750/month in rent, for 2 months of toxicity. But at least they agreed to let us leave.
Tenant
16th Jan 2018 (7 years ago)
K Chan
Sean has been managing my property portfolio for almost a year. He has been fantastic; very attentive to details and what is more, he works really hard. You can even find him working on Saturday and Sunday. I am based in Hong Kong and with Sean and his team, I can fully depend on them. I think they are the best.
Landlord
11th Jun 2017 (8 years ago)
A Standish
Have had dealings with this company several times over past few years.
Excellent customer care and nothing seems too much trouble.
Very attentive to the needs of the customer.
One of the best property experts around Liverpool!
9th May 2016 (9 years ago)
O hodge
Really good service would definitely use again
8th May 2016 (9 years ago)
S muindi
Alice at Marshall Properties found us a flat from overseas after every other estate agent I wrote to told they couldn't help us because our stay was too short. Alice was incredibly helpful, and we strongly recommend Marshall Property to anyone looking to find a nice place to stay in Liverpool.
6th May 2016 (9 years ago)
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