H Black
This is to the team at prescot belvoir, I would just like to say I had the best experience selling my house from start to finish, the entire process with the belvoir team was brilliant, Holly and Elise were very helpful over the phone and really did help us out. The sales agent James was very professional and informative at the viewings and made the process extremely smooth, couldn’t recommend this team anymore!
Thank you to all.
They even gave me and my partner a move in box to celebrate our new home which was a lovely touch.... Read more
Seller
30th Oct 2024 (14 weeks ago)
G Milanova

DO NOT TRUST!!!!
During the viewing , the agent assured us that everything in the property was in working order.
He told us that they inspect the property before putting it up for sale and if anything is broken, the seller fixes it.
During the purchase process, the sellers never provided us with any safety certificates (eg for electricity, water heater). After we got the keys (Saturday morning) we found out that there was no water in the property. We called the agency and asked why there was no water in the property, they told us to ask the neighbors! After wasting time looking for the cause, we found that the water was turned off mainly. We had to wait with our little one until Monday to be released by our local utility company. (whole weekend without water!)
On Monday after the water was turned on we found ourselves with a leak from the first floor through the ground floor ceiling. Then we found out why the water was turned off. I assume that it was stopped so that potential buyers and surveyors would not find out about these serious defects in the property.
The same day we arranged for a local engineer to check the boiler and it turned out that the heating boiler was damaged and needed to be replaced. (will cost £3000)
I guess the agency knew about it all. Also they not help us in any way for a second review before the day of the contract exchange.
I definitely do not recommend!... Read more
Buyer
29th Oct 2024 (14 weeks ago)
I Dunbar
Awful experience.
Zero communication and when we did call them, the information we received was incorrect. They admitted to us that the office was 'not performing' and 'dropping the ball'..
We revised the plan and proposed updates to the house listing details, which they only partially completed, INCORRECTLY.
I called them this morning to remove the listing and to tell them we would use another agent. Their response? 'Ok'. They did not bother to ask why, or try and retain us as customers.
Lazy, unprofessional and absolutely shocking service.
Absolutely avoid.... Read more
Seller
29th Aug 2024 (23 weeks ago)
M Mullin
James and his team were absolutely fantastic in aiding us with the sellling of our house. Very friendly, great communications and a very quick sale. Highly recommended!... Read more
Seller
19th Jul 2024 (6 mo. ago)
C Waine
James was amazing! Great customer service, very informative and professional throughout. Would certainly recommend Belvoir and use them again. Karen & Cliff Waine... Read more
15th Jul 2024 (6 mo. ago)
David
Highly recommend Belvoir friendly professional staff and service very helpful stress free letting great communication always very helpful would definitely use again ????... Read more
Landlord
27th Jun 2024 (7 mo. ago)
I Arnold
Belvoir dealt with the viewing of a property for me today.great customer service and my agent elise was a pleasure to deal with.very informative and professional .... Read more
25th May 2024 (8 mo. ago)
J Gormley
Dave was amazing and helped us throughout the process making things very easy and straight forward.
Highly recommend. Great communication and fast responses throughout.... Read more
21st May 2024 (8 mo. ago)
J Evers
Great customer service from Holly! Really helpful and went above and beyond to help with moving into a new house. Thanks Holly at Belvoir!... Read more
Tenant
21st May 2024 (8 mo. ago)
A cavanagh
Brilliant from start to finish with the purchase of my house. Couldn’t recommend them enough... Read more
Buyer
27th Jun 2023 (1 year ago)
G Williams
Excellent service from start to finish at a very stressful time. Big thanks to Natalie and James who were both fantastic! Thank you Belvoir ??... Read more
27th Jun 2023 (1 year ago)
J OConnor
We are landlords and used Belvoir to find a tenant. Their professionalism, speedy replies and helpfulness made the process stream less. We had previous used other agents but the difference in quality with Belvior is outstanding so I would recommend and definitely use Belvoir again.... Read more
Landlord
9th Feb 2023 (1 year ago)
M M
Thank you to James at Belvoir. You’ve been the most professional, efficient, reassuring and patient person throughout this entire process. From advertising our home to completion. You’re a credit to Belvoir and I can’t recommend your services enough.... Read more
Seller
7th Feb 2023 (2 years ago)
F Odonoghue
The team at Belvoir went above and beyond to help us with our property.
When we came to sell it James was absolutely brilliant he couldn’t have done enough for us throughout the stressful time of it all.
James was so approachable and always on the ball.
We highly recommend Belvoir.... Read more
Seller
30th Jan 2023 (2 years ago)
V Ryder
Waited for a call regarding a property bad customer service... Read more
7th Aug 2022 (2 years ago)
C Cox
We decided we was going to sell our house and arranged meeting with multiple estate agents. Belvoir was by far the most professional and i thought provided the best quality valuation of the property. James Plumpton in particular was a pleasure to work with, he ensured the pictures and description where a true reflection of the property and was very enthusiastic right the way through the process. All viewers where vetted to be serious buyers and subsequently Our house sold in less than 2 weeks & at asking price! I have worked with other agents whom simply seem to switch off at this point however James & Belvoir ensured the sale was moving through the stages in good time and was always calling and emailing to provide updates. I would recommend Belvoir to all my friends & family and im sure I will do business again with them in the future. Thanks again Belvoir & James!... Read more
7th Jun 2022 (2 years ago)
J Beatson
Absolutely brilliant!
Sue helped me throughout the process and kept in touch daily! Couldn’t of asked for anything more.
:)... Read more
18th May 2022 (2 years ago)
B Anderson
Such a great and speedy experience. Communication was great from Susan and the rest of the staff at Belvoir.... Read more
17th May 2022 (2 years ago)
J Clarke
Recently sold our property with Belvoir and the staff were all great. Things moved along quickly and they were happy to help with any questions I had.... Read more
Seller
8th May 2022 (2 years ago)
K Franchetti
Sue was a great agent and was very helpful with everything I needed.... Read more
8th Apr 2022 (2 years ago)
S C
Perfect... Read more
29th Mar 2022 (2 years ago)
G C
I would just like to put on record my thanks to Belvoir - particularly Paula who has been incredibly helpful and guided us each step of the way during our recent house sale. This property had been managed by Belvoir for a long time and I've always found Ron, Natalie, Paula and the entire team helpful and professional with any issues addressed promptly. I wouldn't hesitate recommending them. Thanks all.... Read more
Seller
7th Feb 2022 (3 years ago)
M Hassall
Paula at Belvior Prescot office has been fantastic. She is very approachable is clear in all her comminication with regular emails and phone calls.
I would recommend giving Paula a ring if you are selling your property.
Thanks Paula!... Read more
Seller
3rd Feb 2022 (3 years ago)
J Ryan
Have used Belvoir Prescot for letting and more recently for the sale of our House. They have been brilliant throughout, very professional and set a high standard as Estate agents generally. Paula, Natalie and the team were excellent and very attentive. Many thanks guys.... Read more
Seller
16th Dec 2021 (3 years ago)
C tinsley
Amazing service from start to finish! Highly recommended!... Read more
23rd Nov 2021 (3 years ago)
M McBride
I recently just started working in the L35 area and wanted to make my commute to work shorter. I live with my wife & 2 x kids so was looking for a space that would suit my whole family.
The staff at Belvoir were brilliant. They were very professional, listened carefully and were very enthusiastic about my personal requests. They gave me some very good options and found our next home without any stress.
I’d highly recommended the service!... Read more
28th Sep 2021 (3 years ago)
B dyson
Excellent service, very professional nothing to much trouble. 10/10... Read more
25th Sep 2021 (3 years ago)
C Tanner
Natalie Wilson at Belvior, Prescot, I would give more than 5 stars if it was available on this review... customer service is spot on, professional, polite and helpful. I have recommended this estate agent to all my friends and family that are renting/ seeking house to buy a property. Belvior in Prescot care about the person and will assist on the needs , to do everything that is required to find your dream home, ensuring your needs are met. I would certainly be drawn back to Belvior Prescot because of Natalie's high standard professionalism, helpful nature and customer service.... Read more
28th May 2021 (3 years ago)
J Watts
My Massage Therapy is above great place... Read more
15th May 2021 (3 years ago)
S Cartwright
Walked into the shop during lockdown needing a property within the area quickly, 3 weeks later we had the keys ???? all correspondence and signing sent via email and supported fully along the way. Could not fault the attitude, care and compassion of the staff especially Paula who dealt with our application from the get go. My mum is now moved into her new home and is very happy. Thank you Belvoir for all your help and patience.... Read more
Tenant
8th Apr 2021 (3 years ago)
A Carling
Belvoir have been brilliant from the outset having recently taken over the management of my property. Found me a tenant immediately, service and responsiveness has been excellent. Paula and Natalie have been great to deal with.... Read more
Landlord
23rd Mar 2021 (3 years ago)
M Humphreys
When you ring the Prescot office you are greated by a very happy, lovely friendly receptionist, any messages are passed to the relevant person quickly and a response is also very fast.
The service we received was very professional which helped sell our house quickly and efficiently in these crazy times.
Would reccomend Belvoir to any house seller.... Read more
Seller
15th Feb 2021 (3 years ago)
J Ellis
Great service and support from Paula , who provided good accurate feedback at all stages of the sale. Can only recommend Belvoir.... Read more
Seller
6th Feb 2021 (4 years ago)
D pritchard
Belvoir really professional and yet caring service. Paula and Natalie are fantastic and are really good at there jobs. I would highly recommend Belvoir to anyone, 100% service from start to finish.... Read more
19th Jan 2021 (4 years ago)
C Price
Very efficient and professional service. Friendly and helpful team, would use again.... Read more
16th Jan 2021 (4 years ago)
Anonymous
Struggled to book in a viewing as the staff wasn’t very helpful. Finally managed to book in for a week later only to be sent a cancellation email a couple of days before but with no reason and no option for another date.
I replied to the email asking if there was a reason for the cancellation and if I could book for another day (no reply) I called several times the following day but they didn’t answer.
I already had an offer in mind on the property I was going to view so it was just a formality.
If anyone is thinking of selling a property with this agent I would advise to stay well clear.... Read more
11th Jan 2021 (4 years ago)
P Williams
Belvoir where great through the process of buying my first house. I used Paula who was very helpful and easy to contact. I would highly recommend and use again!... Read more
Buyer
21st Dec 2020 (4 years ago)
A Villamar
Thank you so much to the staff especially to Ms. Nathalie who is very accommodating and friendly to us.She manage to help us according to our preference.Highly recommended this agency.... Read more
2nd Dec 2020 (4 years ago)
K Swales
Absolute rip off merchants. They don’t reply to concerns about the property and the charges are just are a disgrace. I wouldn’t use them again even if my life depended on it. Steer well clear... Read more
20th Nov 2020 (4 years ago)
M dorrell
Very impressed from the start with the no problem can do attitude of the whole team .. but results speak for themselves as they secured a sale with a genuine buyer (who subsequently completed )within 2 weeks and at a most satisfactory price .I felt fully informed with good advice and communication throughout..and hence I would certainly recommend this office.oh and even better their fixed fee was much cheaper than the rest of the local offices .
Thanks
Michael Dorrell... Read more
Seller
16th Oct 2020 (4 years ago)
K Daly
My experience with Belvoir has been very good. The team were very responsive to enquiries and kept me in the loop whilst also offering professional advice throughout the sale process. I would highly recommend to anyone and will certainly be using Belvoir again in future.
Special thanks to Paula who was brilliant and took the stress out of selling my home.... Read more
Seller
2nd Oct 2020 (4 years ago)
S Lomas
Fantastic service from Paula and the team at Belvoir. Paula's assistance and knowledge of the local market has been invaluable to us and we cannot recommend her and the team enough. Thank you again!... Read more
18th Sep 2020 (4 years ago)
R Riddell
Really quick turnover for renting a property. Very responsive with emails and even gifted me a new home box with little treats in and vouchers I was really surprised ????... Read more
Tenant
18th Sep 2020 (4 years ago)
N Khalil
SUPER... Read more
3rd Sep 2020 (4 years ago)
C cubbin
Filled in their online form and received an email saying they would get back to me. They didnt so I sent a further email and again was told they would get back to me. They never did. I can only assume business is booming.
With regards to your reply I last recieved a response on the 3rd July from "prescot@belvoir.co.uk" .... Read more
25th Aug 2020 (4 years ago)
C 3080
Paula and the rest of the staff were superb from start to finish, very professional and reassuring during the sale and purchasing of my new property, I would highly recommend Belvoir!... Read more
Seller
18th May 2020 (4 years ago)
D Walton
Refused because i dont work witch is illegal... Read more
29th Feb 2020 (4 years ago)
M Greer
Belvoir have been absolutely fantastic with me and my partner. We went to go see a property and we’re moved in 4 days later. Paula was the estate agent who we dealt with and she was extremely helpful and supportive throughout this process and as this was our first time renting, explained everything to us and guided us through what we needed to do. It’s been an absolute dream of a task that was quite daunting to myself and my partner. Extremely happy with the service received. 10/10... Read more
Tenant
10th Jan 2020 (5 years ago)
S Ayres
John... Read more
14th Nov 2019 (5 years ago)
C H
Bought a house via Belvoir a couple of years ago.
Paula was brilliant.
Would recommend.... Read more
Buyer
14th Oct 2019 (5 years ago)
C Preston
A really professional and yet caring service. First class advice and recommendations as and required.
Made the whole process/experience
As smooth as possible. The family would recommend Belvoir to anyone in the market.
Many thanks to Belvoir Prescot.... Read more
3rd Oct 2019 (5 years ago)
A x
(Translated by Google) nice staff
(Original)
nice staf... Read more
13th Sep 2019 (5 years ago)
E Lloyd
Excellent staff and service, nothing too much trouble, always polite, professional and have shown kindness and support. I would have no hesitation in recommending them. Special thanks to Paula, Natalie, Claire who have been so helpful with such a lot of issues.
At the same time of dealing with Belvioir I have had dealings with LPS so I have been able to compare both companies for quality, professionalism, accuracy, documentation, speedy response times, and general help and information ------- absolutely no comparison BELVOIR ALL THE WAY.... Read more
21st Mar 2019 (5 years ago)
M Domba
(Translated by Google) Extreme kindness and availability
(Original)
Estrema gentilezza e disponibilità... Read more
13th Mar 2019 (5 years ago)
D Gould
Used belvoir, really pleasant staff to communicate with, would gladly recommend them.... Read more
28th Feb 2019 (5 years ago)
J Rey
Clare and Paula provided me a friendly and very professional service! They were both eager to help me with any problem I threw at them. I would highly recommend Belvoir Prescott for any sales or letting needs!!! A**... Read more
14th Jan 2019 (6 years ago)
F bannister
Excellent service and gave me feedback on all house views, sold my house through belivor... Read more
Seller
13th Dec 2018 (6 years ago)
A Gáspár
They are helpful and very kind!!!... Read more
26th Oct 2018 (6 years ago)
painless, professional,passionate.... Read more
Buyer
20th Sep 2018 (6 years ago)
L Cookson
Brilliant service..thanks ????... Read more
6th Sep 2018 (6 years ago)
T Building
I would happily recommend Belvoir to anyone who needs a diligent appraisal on their home.... Read more
9th Jul 2018 (6 years ago)
P Inglesby
Absolute joke. I arranged a valuation and organised my day around it. They turned up on time only to hand me a valuation report (report valued it much lower than ‘real’ estate agents); they didn’t even come inside the house. Time wasters!
Update: the agent has just called and sold a pack of lies - first telling me she did not want to come in because she seen my son playing and didn’t want to disturb him (he is 5!) and then changed her story to ‘that’s how we value properties - we don’t want to seem pushy’. I just wish they told me this before I arrange it.... Read more
Seller
7th Jul 2018 (6 years ago)
B Jenkins
After having my house on the market for 12 months with another estate agent a friend recommended Belvoir, the house was under offer within 4 weeks of being on the market with them!
From the first point of contact with Paula when she came to value the property the service has been first class from everyone at Belvoir, not only are they friendly, polite and extremely professional I found that they had my best interests in mind rather than the buyers and we’re not just interested in getting another sale on the books, I told them the price I would accept and they got me it, I can’t thank Paula, Natalie & Clare enough for all the help and guidance they haven given me the last few months they are a real asset to any company and I’m so fortunate to have dealt with them... Read more
Seller
8th Jun 2018 (6 years ago)
C Highfield
Everyone that we dealt with was extremely friendly and helpful while still managing to conduct themselves in a professional manner. Absolutely fantastic service. Thanks for making our property search so enjoyable.... Read more
9th May 2018 (6 years ago)
A Mundey
Excellent service from the team at Belvoir in the Prescot office.
Natalie was brilliant. Not only very efficient but all of them friendly aswell.
The house sale couldn't have gone through smoother with professional photos being taken of the house and paperwork being taken care of and in a week of being advertised we had numerous viewings which, with Natalies advice, we accepted an offer on the house within 2 weeks.
We would highly recommend Belvoir in Prescot.
Couldn't praise them enough... Read more
Seller
17th Mar 2018 (6 years ago)
J Evans
Belvoir Prescot staff have consistently been excellent at managing our properties on our behalf. We cannot praise their service highly enough. Jean and Mike Evans... Read more
Landlord
3rd Feb 2018 (7 years ago)
P Roberts
Novus Projects are a contractor for Belvoir prescot, they are professional, organised, polite and very proactive. We have a great professional relationship with all the team there.... Read more
1st Feb 2018 (7 years ago)
L thomas
I am very greatful to the ladies at Belvoir for everything they have done for making my move easy. They have gone above and beyond. Many thanks Louise.... Read more
31st Dec 2017 (7 years ago)
C Mellor
The whole team at Belvoir were really professional and helpful throughout. Every phone call or email answered every question we had and put our minds to rest over any concerns. Quick and easy to do business with them whilst maintaining an amazing professional service. Many thanks :-)... Read more
9th Feb 2017 (7 years ago)
L Barrigan
When enquiring about rental properties. I found Belvoir Prescot was the only agency to give me the time of day and guidance I needed. I would totally recommend them to anyone looking to use a reliable and friendly estate agent. Thanks for the time you spent with me going through my options.... Read more
9th Feb 2017 (7 years ago)
N Holding
The team in Belvior Prescot are amazing they will do anything to help you out. They were only a phone call away and always had someone out straight away if there was any problems with the property that we was renting couldn't fault them one bit thanks for helping us in any possible way that you could. All the best for the future many thanks.... Read more
Tenant
8th Feb 2017 (7 years ago)
G Sharp
On first enquiry I spoke with Clare at the Prescot branch of Belvoir. I found Clare to be very professional, polite and helpful. She fully explained the procedure and process for renting the property.
I followed the simple instructions online and soon paid for and passed the required credit checks.
The entire process was easy and on 1St February we moved into the new house which is in immaculate condition..
My experience with Clare and Belvoir has been a great pleasure.
Please pass on my thanks.
Gordon and Gill.... Read more
Tenant
7th Feb 2017 (8 years ago)
D Derbyshire
Excellent service from the staff at Bevoir Prescot would recommend them highly.... Read more
14th Oct 2016 (8 years ago)
D Ledson
Move into my new place four weeks ago, no hassle what so ever. Keep doing what you are doing as you do it very well.... Read more
Tenant
6th Oct 2016 (8 years ago)
V Wilson
Excellent Service and Local Area Experts. Recommend for Quality and Reliable Service.... Read more
9th Sep 2016 (8 years ago)
L derwin
excellent service and friendly staff would recommended... Read more
9th Sep 2016 (8 years ago)
N Woosey
Fantastic service, honest and reliable!... Read more
10th Aug 2016 (8 years ago)
P Hanley
Terrible service. I enquired about two properties that weren't available for rental yet and made it very clear that I was in a position to make a decision on either of them there and then. I was told that I would be contacted when they were available to view. I kept looking because I had no contact from Belvoir Prescot office and find that both properties are now Let Agreed! Not a single phone call from the branch or anything. Pathetic... Read more
Tenant
2nd Aug 2016 (8 years ago)
N (Wooguy69)
It's a pleasure to deal with Ron and his team so much more professional than other agents, others could learn a lot from this. Nothing is ever too much trouble and is dealt with in a professional and courteous manner at all times. Keep up the good work.... Read more
1st Aug 2016 (8 years ago)
M Hurst
Very satisfactory,they take care of all aspects of the rental and repairs... Read more
Landlord
21st Jul 2016 (8 years ago)
N Heritage
Excellent at managing my letting. Always helpful and efficient. Highly recommended.... Read more
Landlord
20th Jun 2016 (8 years ago)
A S
Belvoir are a very helpful and attentive company and the employees at Belvoir on Prescot are a perfect example of this. They always seem available to help whenever an issue occurs with a house rented via their agency.... Read more
Tenant
19th Nov 2015 (9 years ago)