A Adione
During the viewing my wife was asked about her foreign accent simultaneously being scanned ("checked-out") flirtatiously in front of me. We had an impression we’d been also hastened. At least they were keeping somewhat of a fair communication. You’ll probably figure out the rest.... Read more
18th Nov 2024 (13 weeks ago)
R Fletcher
Fantastic service from Chris and the team! I recently sold my rental property and I was seriously impressed with the knowledge and advice provided by Chris, all delivered with a personal touch. Once the property was ready to market, Chris and the team secured a number of offers within a couple of weeks, and again, he was always available to provide advice on which offer to accept. Throughout the sale process Chris and Jade kept me informed along the way, ensuring the whole transaction went through smoothly. I can’t recommend them enough - great value for money!... Read more
Seller
26th Apr 2024 (9 mo. ago)
F Faissal-t
Unprofessional behaviour... Read more
25th Apr 2024 (9 mo. ago)
A bhadra
Chris and his team Jade and Elaine have been absolutely fantastic. They have been the most professional estate agents I have EVER come across (rented a lot in the past. They are easily contactable and have always addressed any issue I have had, promptly and efficiently. They made the whole process of moving easy and were very helpful! They are also extremely friendly and the check out process was smooth and they were very fair. Regretfully I have had to move however, given the chance, I would definitely rent or even buy with them in the future. Thank you Chris and team!... Read more
Tenant
28th Nov 2023 (1 year ago)
F Zahoor
Great customer service!
Pam Hamer is very polite and helpful ????... Read more
5th May 2023 (1 year ago)
I've been a tenant in the same property with Chris Ball for almost 4 years. Elaine who deals with the rentals has always been prompt and efficient in dealing with any issues and repairs. Landlords can be reassured that their properties are in safe hands and managed well.... Read more
Tenant
2nd Mar 2023 (1 year ago)
P Hodson
Great service and friendliness, I needed urgent help to sell my mum's property recently and I was overwhelmed by the speed in which Chris and the team got the house on the market and identified a buyer within a week. This has made an incredible difference to my family and I cannot recommend them highly enough.... Read more
Seller
8th Dec 2022 (2 years ago)
A Traianos
We contacted the agency today to enquire about a property. The agent was so rude and unprofessional. We received comments like “Well if you’re going to have dogs and rent then you’re probably not going to find anything“… he also rhetorically asked..”and how would you plan to keep two dogs in such a small house?! How would that work?”
????? …In the same way it has been working with our last two landlords who will give you the best references/feedback.
We totally understand and accept if a landlord/property management company follow a “no pets” policy but being argumentative and judgmental towards a potential customer it’s totally unacceptable and unprofessional.... Read more
Tenant
6th Dec 2022 (2 years ago)
A Rimmer
Great service... Read more
18th Nov 2022 (2 years ago)
F Aziz
Great family run businesses.... Read more
7th Nov 2022 (2 years ago)
Z Mum
Super service and great people. Made everything happen so easy and smooth. Very professional and would highly recommend.... Read more
25th Oct 2022 (2 years ago)
L Pearcey
Difficult tracing a property in the Bolton area on this site.... Read more
22nd Oct 2022 (2 years ago)
B White
Very helpful... Read more
22nd Jul 2022 (2 years ago)
Chris Ball's were fantastic,bent over backwards, always kept me updated.Special thanks to Pam,Jade and Chris.... Read more
Seller
14th Jul 2022 (2 years ago)
A Carter
Went to see a property they had made them an offer of full asking price to which they rejected i had to keep chasing them to ask what they will take every day for a week then they email me telling me it is sold, Also the house they told me was sold i got my to ring they said they still have it, Very poor communication and poor customer service and poor staff, i went to cardwell and bought another house straight away... Read more
14th Jul 2022 (2 years ago)
J Femi
Awesome people!!! Great customer service online and in person. It's so good doing business with them. I will recommend them to anyone wanting the best of real estate experience..????????... Read more
17th Jun 2022 (2 years ago)
Chris & staff are very approachable I needed a house very quickly as my previous home was being sold. Saw this house went to them the service was very quick, they made it all so easy and was in a few week later. Love my house cheers Chris & staff. I do no if I needed to move they would go all out to help thanks again.... Read more
Tenant
6th May 2022 (2 years ago)
V Bird
BRILLIANT ESTATE AGENTS ???? HELPFUL WITH EVERYTHING I NEEDED TO KNOW SIMPLY THE BEST ???? THANKS FOR YOUR TIME AND SUPPORT. VIC... Read more
30th Apr 2022 (2 years ago)
L Johnston
Could not even be bothered to turn up to a viewing and very rude on the phone when querying where the agent was.Confirmed times before travelling 30 minutes to the appointment.
Does not bode well for what kind of service you will get if you rent a property with them, if they can not turn up for viewings.
Edit:It was booked under our Daughter in laws name but we went to the viewing for her. We would not like to book another viewing as already booked time off and a 30 minute drive is a bit far if you are not going to show up again.... Read more
21st Feb 2022 (2 years ago)
K Skarbinski
Pam was absolutely wonderful!
She is a lovely woman who has been so helpful throughout the process of my Nana's house sale. Everyone at Chris Ball was helpful and kind too.
Plus excellent value for money!
I would highly recommend!... Read more
Seller
25th Nov 2021 (3 years ago)
S Evans
As a tenant of 2 separate properties through this company over 9 years, I have always received professional and courteous service. Carol and latterly Elaine, always see that any problems or repairs are quickly sorted, and I have been happy with all aspects of my tenancy.... Read more
Tenant
16th Nov 2021 (3 years ago)
M 68RQMsn
Great service and the staff always really nice to deal with. Very happy in our new home.... Read more
10th Nov 2021 (3 years ago)
C Vose
rented my house through chris ball sales and lettings, recieved great service , I then went on to sell my house with them ,although the journey was long ,it was no fault of theirs, they handled my sale very professionally and very patiently great service would highly recommend .... Read more
Seller
22nd Oct 2021 (3 years ago)
M charnock
Very helpful would highly recommend... Read more
6th Oct 2021 (3 years ago)
zubzee
Don't reply to online enquiries... Read more
1st Oct 2021 (3 years ago)
C Mazilu
God is good! I had a good experience with the agency. I have rented a detached house for the last two years, with peace of mind and without disruptions.
On moving out I have received grace: a curtain has shrunk a little bit after washing but it was not a big issue. A few days ago my full bond amount has been sent back to my bank account.
May God bless them during this unprecedented times!... Read more
Tenant
3rd Jun 2021 (3 years ago)
K Allred
Was told if I didn't sign for my deposit to be left with my ex partner I could not come off tenancy and after nearly 2 years still fighting for my deposit very rude,unhelpful and definitely unprofessional... Read more
Tenant
2nd Jun 2021 (3 years ago)
P Fishwick
Very helpful and professional.... Read more
23rd May 2021 (3 years ago)
J Brown

I rented a property with them for six months (the minimum length for the lease) and it was a nightmare. Firstly after paying the security deposit only to be told that an engineer needed to come and fix things in the apartment. Lord knows what the engineer fixed cause when I moved into the property there was no heating in both bedrooms. I was told the apartment had under floor heating (only to find out that did not include the bedrooms) I was in the apartment for 4 weeks sleeping in a freezing cold room until I sent a very angry email. The landlord sent some ridiculously cheap portable convector heaters. The counter in the kitchen was broken, could not put any weight on it ( how you don’t notice something like that I don’t know) had to contact them to get it fixed. The big bedroom had mould on the windows. I could go on about everything that was wrong with the apartment. On my checkout day Chris actually turned to me and said ‘why didn’t you tell us you were looking for another property, we could have found you something else’ I said nothing while thinking after my experience with them I would not trust Chris balls estate agents as far as I could throw them.... Read more
Tenant
6th May 2021 (3 years ago)
The ad for the property was a lie, there was so much wrong with the apartment and Chris ball and the landlord were an absolute joke.... Read more
Tenant
6th May 2021 (3 years ago)
K Allred
Unhelpful very lazy estate agents... Read more
30th Dec 2020 (4 years ago)
B Takacs
Kind and helpful staff... Read more
6th Nov 2020 (4 years ago)
R Shakur
We are satisfied tenants. Chris Ball is like a family now.... Read more
Tenant
5th Oct 2020 (4 years ago)
M Ib
Really good estate agents. Used them a for a number of years for renting and selling.... Read more
Seller
3rd Aug 2020 (4 years ago)
S Palmer
Bad service and find them to be very rude and unprofessional would not recommend... Read more
7th Jul 2020 (4 years ago)
A Stephenson
Helpful and responsive... Read more
25th May 2020 (4 years ago)
D Edge
Did a great job selling my house.... Read more
Seller
30th Jan 2020 (5 years ago)
V mcnulty
Love this place use it for drying only... Read more
1st Jan 2020 (5 years ago)
W Jenkins
Good staff... Read more
18th Nov 2019 (5 years ago)
B Olujobi
Good people working there...... Read more
18th Nov 2019 (5 years ago)
I have used Chris Ball Estates three times in the past 6 years and would highly recommend this local family agent.
In particular the last time I used their services I was overwhelmed by the fantastic help I received. I was in a position where I desperately wanted to get my house on the market and having explained my circumstances to Pam & Carol they worked wonders to achieve that.
Furthermore they then managed to sell my property in equally quick time - I cannot tell you how highly I valued the professional service I received, friendly and always helpful they allowed my family to subsequently move into our dream home. I will always be so grateful for the support they provided and would recommend this superb agency to anyone.... Read more
Seller
8th Oct 2019 (5 years ago)
G D
Called to arrange a viewing of a flat but had to call several times before I could get a time and date. They called the day of the viewing to rearrange for another day but when I arrived at the rescheduled time no one from Chris Ball was there. The flat was behind a code access gate and the office phones were not being answered. I waited 20 minutes and left.
I certainly wouldn't try to view another property through Chris Ball.... Read more
6th Oct 2019 (5 years ago)
E Onerhime
Poor Customer Service... Read more
1st Oct 2019 (5 years ago)
A Al-Chalabi
Great estate agent, All Staff are really nice and helpful and professional.... Read more
20th Jul 2019 (5 years ago)
D Wild
Purchasing our bungalow recently was a challenge with probate involved, & the house being empty for over a year. Nothing was too much trouble in contacting solicitors & even when I knew I was being a pain Pam Hamer was very professional & patient. We are now in the process off renovations, & overall very happy with Chris Ball Sales & Lettings.... Read more
Buyer
12th Jul 2019 (5 years ago)
N Patel
Staff are rude and cockey. Some staff at the bolton chorley old road office do not speak to buyers in a polite way. Very aggressive tone of language used. They need to remember if it wasn't for buyers they wouldn't be in their jobs!! I wouldn't recommend this estate agents purely for the lack of customer service and communication... Read more
7th Jun 2019 (5 years ago)
J H
Received very good service on both the sale and purchase on what was quite a complex transaction. Pam was very helpful throughout this process which was no fault of Chris Balls estate agents.... Read more
Seller
12th Dec 2018 (6 years ago)
M Coates
The sales process was amazing from start to finish. This is a top class agent backed by extensive local knowledge and experience which comes with a 'can do' attitude. I have now worked with Pam on multiple properties and couldn't recommend her highly enough!... Read more
Seller
10th Nov 2018 (6 years ago)
A Redfern
Excellent support regarding letting of property and sale of house from Chris and Pam. Highly recommended. Dave and Ann... Read more
Seller
1st Oct 2018 (6 years ago)
I Buy
Completely useless , i've rang 5x for a deposit refund.. No call back, still no return of the deposit . . . THEY JUST DON'T CARE ...... Read more
Tenant
27th Apr 2018 (6 years ago)
shahzadsgoogle
This man is a Complete Cowboy !
I needed a lettings agent for my property and called a few around. He delivered a totally unprofessional pitch, some of his answers where quite shocking tbh. I asked what his background was, he said he used to be a builder, that may explain it and he left in his white van.... Read more
Landlord
27th Jan 2018 (7 years ago)
M Caldwell
Fantastic Experience with this estate agent, Chris really looked after me would definitely recommend.... Read more
5th Oct 2017 (7 years ago)
R Inman
Just told everything is on right move these days and was very unhelpful... Read more
11th Sep 2017 (7 years ago)
L Ainscow
Me and my partner have now been waiting nearly 2 weeks for our boiler to be fixed. No heating or hot water and she is due to give birth any moment. Lies after lies from the agent.... Read more
Tenant
15th Jun 2017 (7 years ago)