Back
Close
- Compare agents
- Online valuation
- Explore my area
- Home toolkit
- News & guides
- Estate agents by area
- Sold house prices by area
- Estate Agent ValuationRequest an in-person valuation with an agent to discover your property's true market value.Book a Valuation
- Online Valuation ToolGet a free instant estimate of your home's value.How Much Is My Home Worth?
- EPC CheckerFind out if your home has a valid Energy Performance Certificate.Check My EPC
- Listing MonitorAlready on the market? See how your online property advert is performing.Track Performance
- Selling guides
- Estate agent guides
- Mortgage advice
- Conveyancing guides
- Property news See All News & Guides
Selling guides
- How to sell your house
- Cost of selling a house
- Moving house checklist
- Stamp Duty guide
- What is Capital Gains Tax?
- What happens on completion day?
- House viewings time frame
- Selling a leasehold property
- Selling a shared ownership property
- How to sell a house quickly
- How to avoid stamp duty
- What not to fix when selling a house
- Improvements that don't add value
Sign in
Agent shortlist
HouseWorth
© GetAgent Limited 2025
- Connells - Yate
Connells - Yate
Opens Monday at 9:00am
72-74 Station Road, Yate, BS37 4PH
Established in 1936, Connells are a network of high street estate agency branches, dedicated to providing a wide range of home moving services. At Yate, our team can help with selling or buying, letting or renting, mortgage services and much more to facilitate every step of your journey. Choose us.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Accreditations
Connells - Yate Reviews (45)
Have you used this agent?
78%
2%
2%
0%
18%
All (45)
Seller (15)
Buyer (12)
Landlord (0)
Tenant (0)
General (18)
Salar
Great
2nd Dec 2024 (7 weeks ago)
M Price
A big thank you to Sharon, Jean, Jesse and the rest of the team at Connells for securing the sale of our House.
Selling a house with young children is never easy viewings need to be scheduled in advance and it’s a constant battle clearing the Lego and Barbie’s!
Sharon and her team have been superb in prioritising our needs and requests.
Communication has been superb with regular updates, advice and feedback and they have all gone above and beyond with any questions/query's we’ve raised.
I highly recommend Sharon and her team at Connells and Thanks Again for all your help.
Seller
14th Mar 2024 (10 mo. ago)
H Clark
Friendly staff ..very knowledge about selling the house.
Seller
1st Mar 2024 (10 mo. ago)
D Suhajdova
The team was amazing throughout the whole process, they kept us updated every step of the way. I would highly recommend Connells.
16th Jan 2024 (1 year ago)
G Tarling
Buying and selling a home is, in my experience, traumatic at the best of times and anyone will tell you how stressfull the whole process is.
Thankfully, I had the good sense to both buy and sell through Connells, and throughout the very long legal process, Connells were supportive, understanding and professional.
More importantly I felt that the team at Yate genuinely cared about my circumstances.
Sharon, Jean and Jo especially did all they could to communicate effectively between all parties, offer guidance where needed and make the whole process as smooth as possible.
If a Google Review is the best way to show my gratitude then here it is, thank you Connells Yate, you are highly recommended and much appreciated.
Seller
20th Oct 2023 (1 year ago)
P W
Bought our house through connells and we are very happy.
They are a little more pushy with getting you to go through their mortgage/financial advisor than other estate agents but were okay with it when I explained I didn’t want to. I did have a brief chat with the advisor though before confirming I didn’t want to go ahead.
Communication was great and everyone was really friendly.
We absolutely love our new house ????
Thank you!
Buyer
4th Aug 2023 (1 year ago)
M Brzezinski
Great Service, thank you
19th Jul 2023 (1 year ago)
M Smith
Cannot speak highly enough of Connells and all the help they gave us to help sell our house. Julie and Sharon are professional, helpful and really knowledgeable, I’d recommend them to anyone who needs to sell their house! We will definitely be using them again if the need arises.
Seller
30th Jun 2023 (1 year ago)
Y Ponfield
Brilliant service! I would Highly recommend Connells to anyone who's looking to sale there house in the area!
Sharon, Julie and Jo, Reece have been amazing! They go above and beyond and so so professional, they really do a fantastic job!
We got the keys today and we couldn't thank them enough for all there hard work.
Thanks so much guys! We would use you again in the future.
Seller
30th Jun 2023 (1 year ago)
R Schofield
Our initial experience with Connells was good and professional. If this review was based solely on this, we would have given 5 stars however this changed once we began house viewings/received an offer.
We received an offer on our property after the first day of viewings with those who were on Connells books (and before our property was published online). The office manager, Sharon, pressured us into making a decision of either accepting or declining, within 2 hours of when she was due to finish work for the day. (At this point, our house was on the market for 1 working day).
We informed Sharon that ‘we are happy with the offer’ but did not say ‘we would like to accept’. Sharon took this and informed the buyers that we had accepted and cancelled the viewings for later that week.
Sharon also failed to inform us at this time that a number of others were interested in viewing our property. Her response to this was ‘that we would have 100s of viewings’, instead of informing us, which we believe should have been our decision to make on how many viewings we would like on the house, she made this decision herself by not telling us.
This felt like we were another ‘tick’ on Connells list, that they sold a house in a quick time without actually having our best interests in mind.
We met with Connells to discuss our concerns, Sharon turned up to the meeting confrontational and argumentative and did not once apologise.
For the majority of the time, it felt as if their priority were the buyers, not us as the sellers (who were actually paying them). It was made clear that this wasn’t the case, as the buyers contacted us directly for updates because they were getting no response from Connells and Connells internal solicitors.
After speaking to the buyers, we discovered that Connells lied on occasions for their own benefit:
Once the offer had been accepted, Connells told the buyers that ‘the sellers want everything to go in house’ (i.e through their solicitors and mortgage advisor) and subsequently told us that ‘the buyers put the offer in based on you going through in house’.
We did NOT once say to Connells that this was a request for us, as we ourselves chose our own solicitors and mortgage advisor that had no connection to Connells.
Connells lied to both parties for their benefit, to get money in through their accounts.
During the process, the first house we put an offer in fell through, during this time Connells told us ‘to take our time’ and that they would manage the buyer’s expectations.
This lasted for about a week, we were then chased multiples times a week on if we had found another house.
We pressured on more than one occasion to break the chain so that the buyers would move into our property which would mean we would have had nowhere to live. We explained our circumstance every time that this would not be possible but we’re repeatedly asked.
We completely understand that the market is crazy at the moment, however when faced with difficult situations, our approach would have been to seek advice from Connells (as that’s their job) however, decisions were made that were not theirs to make and we were told of the outcome afterwards.
Communication throughout the whole experience has been poor. As an estate agents, we would expect to rely on them for advice - but we ended up advising them of the sale stages we were going through.
Customer service overall has been terrible and dealings with the branch manager has been the worst experience with an estate agent we’ve ever had.
Connells caused additional stress to an already stressful process and based on this we would not recommend.
Seller
11th Jun 2023 (1 year ago)
A Heavens
It was a pleasure to deal with Connells in Yate and a special shout out to Sharon for her help!
24th Apr 2023 (1 year ago)
G Simmonds
I bought my flat through connells in yate and i would like to say a massive thank you to sharon blake and her team they where all amazing making my move stress free,They answered all my calls and emails promptly,I would definitely recommend connells in yate
many thanks Gary simmonds
Buyer
3rd Mar 2023 (1 year ago)
Anonymous Homeseller
I didn’t feel communication was great , and almost every time I phoned it went to answer phone , which I found frustrating. For this reason I changed agents.
Seller
27th Jan 2023 (1 year ago)
J Lowrie
Very dissastied with Connells. Tried telephoning 3 times and sent an email, but they never returned any calls. We found out from another estate agent that the property in question was sold. Would have only taken a minute to give that information.
Buyer
27th Sep 2022 (2 years ago)
J Darnley
We are currently using Connells Yate to sell my apartment. It’s the first time selling and I have to say Sharon Blake and her team have been absolutely amazing. Sharon has explained everything so clearly and answered any questions we’ve had, she has answered promptly and dealt with any queries straight away. In fact she has gone above and beyond helping us with filling out forms etc. We have found her very polite and very good at her job. Needless to say we wouldn’t hesitate in using connells again in the future and would have no problem in recommending Sharon and her team to anyone looking for an estate agent.
10th Jun 2022 (2 years ago)
Anonymous Home Buyer
I cannot reccomend Tom’s finance support enough. Tom has been excellent in helping to secure a property and complete the mortgage process for me. Great communication and simple explanations of confusing house buying jargon! Thanks Tom!
Buyer
27th Feb 2022 (2 years ago)
Anonymous Home Buyer
Useless company. I would say very clear. Do not know how to speak to customers, do not treat customers fairly, do not put all offers in and very dodgy management. Other branches may be fine but do not use the Yate branch to buy or sell! STEER CLEAR
Buyer
2nd Feb 2022 (2 years ago)
S Davidson
when calling the yate office to enquire about properties advertised, you either get the answerphone or "someone will call you back" to which no one ever seems to..
they have some really nice properties on the market but its almost impossible to get any information on them or show any interest in purchasing them.
7th Oct 2021 (3 years ago)
L Hedge
I had the pleasure to deal with multiple members of the team at this Connells branch in Yate. Their service was fantastic and they couldn't have been more helpful during a very busy time of the year. I wouldn't hesitate to recommend them.
22nd Sep 2021 (3 years ago)
M Hughes
We bought our new home through Connells Yate. It was a particularly challenging move due the the buyers conveyancers on our side of the chain, and the vendor for our new home being very eager to get the move completed. Connells (Sharon and Rio in particular) managed the situation very well and were in regular contact with myself, our estate agents and the conveyancers. And without Sharon's help in chasing up the conveyancers we may not have got this completed in time for the stamp duty holiday.
Buyer
8th Jul 2021 (3 years ago)
R Jones
Sharon, Julie, Rio and the Connells Team have been fantastic with supporting our sale of our house and purchase of our new home. Couldn't recommend more, very responsive and extremely committed to being effective estate agents.
Seller
6th Jul 2021 (3 years ago)
H Lancastle
Very helpful and friendly, Connells( Julie) was very understanding and patient with my nervous mum on selling her house , she really put my mum at ease.
Seller
10th Apr 2021 (3 years ago)
I Sewell
My husband and I had the most horrendous and appalling experience with this estate agent! If possible I wouldn't give them any stars at all. Below are the reasons why:
1. No communication at all - Every time we try to contact them we always end up on voicemail or "voicemail is full" making it impossible to leave a message. If you get to leave a voicemail there was never a call back. They are also NEVER responsive to emails. Or even if you get a hold of them mainly from Sharon the branch manager the response is - "Can't talk long I will be on a meeting soon", will call you back" With this response you feel rushed and guess what we NEVER EVER got a call back! That's customer service down the drains for you.
2. They fed our buyers LIES and WRONG information that they we were so close to backing down. If we hadn't stepped in and got in touched with our buyers ourselves, our buyers would have backed down from the offer. As communication from Connells was non-existent throughout the whole process, both our buyers and I agreed to keep each other updated as Connells' communication and customer service is absolutely rubbish - Making us do their job and they were NEVER EVER apologetic about this.
3. During the last 2 weeks before completion after months of radio silence and not caring at all suddenly we received frantic phone calls from Sharon imploring to get things done - when bearing in mind that she hasn't done anything at all to help us get to the final stage. By that time we were only communicating directly to our solicitors, buyers and vendor's estate agent and have decided to take Connells out of the equation as said numerous times they do not know what good communication and customer service mean.
4.On completion day, when we tried ringing the office to let them know that the house is clear and we have moved and that they can inform our buyers they can pick up the house keys. Guess what, and I was already expecting this NO ONE ANSWERED the phone, luckily this time their voicemail wasn't full and I was able to leave it a message. I didn't want to leave it just at that and message our buyers myself that they can go and collect the keys. Our buyers told us they never received a phone call from Connells about key pick up. And when they went to pick up the keys it was just handed over to them, with no congratulations, etc...
And yes, there are so much more scenarios similar to this. The process of house move and sell is stressful and enough and Connells caused more stress than actually helping us throughout the whole process.
So if you value excellent communication, customer service and being valued as a customer DO NOT EVER GO WITH THIS estate agent!
Seller
31st Mar 2021 (3 years ago)
harvey
I could not recommend Sharon and her team more. Today we moved into our forever home and Connells made the process as smooth as it possibly could be. The fact we were moving in the day of a national lockdown, you would think that everything would be hugely panicked and stressful, it couldn’t have been further from the truth. Massively organised and professional service maintained throughout.
Thank you so much Sharon and the team x
Buyer
5th Jan 2021 (4 years ago)
E Milne
Sharon and the team have been absolutely first class while they've guided me on the journey of securing my dream home. Sharon in particular made the difference I needed to get me on the right track as she understood what I wanted as a human being and also made me feel understood! She put me first and she was fundamental in getting me to where I wanted to be and I can't thank her enough! I'm a Financial Adviser and my profession can have a bad reputation...same for Estate Agents! Not so in this case! Thank you Sharon & Team, I'd recommend you to anyone!
Buyer
10th Dec 2020 (4 years ago)
A Hives
Just moved house with connells excellent service in these difficult time, thanks to all the staff at connells
6th Dec 2020 (4 years ago)
K Willis
Awful experience with this estate agent. They lied. Didnt reply to my complaint. Didnt communicate. Worst estate agents. Wouldnt buy or rent with them even if I was in love with a house.
18th Feb 2020 (4 years ago)
M hanks
Very poor at answering the phone and getting back to you feels like you're always chasing them not very apologetic and unprofessional
8th Feb 2020 (4 years ago)
L Bending
Thank you so much to the team at Connells for helping my Mum to move. Your hard work and perseverance paid off for us in the end.
18th Dec 2019 (5 years ago)
A Bowles
Worked with Julie to view a new build property and needed to view it quickly due to our tight timeline. Although we haven't yet decided if the property will be right for us we were so impressed with Julie's professionalism and determination to help us gain the information we needed in order to make a decision. She called us back every time she said she would. If she didn't have an answer, she kept us in the loop and up to date and was determined to go and find the answer. She was friendly and cheerful throughout and we would not hesitate to work with her again in the future. She goes above and beyond to ensure the customer service experience is an excellent one. Thanks Julie!
22nd Mar 2019 (5 years ago)
R Inker
Do NOT use their solicitors, we had a very bad service from them
20th Dec 2018 (6 years ago)
R Crewpsxoo
I would like to thank all the team at Connells, Yate for their excellent customer service in dealing with my sale and purchase. In particular James Frost for his outstanding professionalism, always calling me back when I asked a question and ensuring a smooth exchange and completion. I highly recommend this team.
Seller
19th Nov 2018 (6 years ago)
R Treasure
I wish to thank Connells, Yate for their excellent service and their support with the sale of my bungalow, in particular, Sarah and James. It sold the first day it went on the market. Brilliant team work.
Seller
6th Sep 2018 (6 years ago)
Matt
Excellent service - staff were always friendly and eager to help and my purchase of the property went very smoothly. A big thank you to everyone that I had the pleasure of dealing with!
Buyer
31st Aug 2018 (6 years ago)
M Maidment
Excellent! Cant thank them enough, all the team have been incredibly helpful, particularly Sharon and James who chased everything through to make sure things kept moving and finally get things over the line!
31st Aug 2018 (6 years ago)
A Jones
Thank you Sarah for all your help with my mortgage and the rest of the team for all your help finding my first home.
Buyer
25th Aug 2018 (6 years ago)
M Peden
Top service from Sharon, James and Sarah. Would recommend for buying and selling your property!
25th Aug 2018 (6 years ago)
J Capel
We can't rate the staff at this branch highly enough, especially Sharon & James. The teams knowledge and advise has been fantastic. Our property was sold within 7 days!! First class service.
Seller
18th Feb 2018 (6 years ago)
J Fifield
Great service, would highly recommend selling through Connells. Thank you Sarah and the rest of the team
Seller
14th Feb 2018 (6 years ago)
C Evans
Would fully recommend using connells. Very good customer care and always kept in the loop!
13th Feb 2018 (6 years ago)
W Centre
Excellent service! definitely recommend Sarah, sold my house in one day! full asking price! did every thing she said. Left local competitor standing still. Professional and efficient service.
Seller
23rd Mar 2017 (7 years ago)
S Smith
What a lovely team of people!! Its been 41 years since we last moved, to say we are not in touch with how things are done and the amount of paperwork involved, really is an understatement. Sharon and her team are friendly, approachable and didn't make us feel silly old fools! We'd just like to say thanks and hope you enjoyed the chocolates.
25th Nov 2016 (8 years ago)
S Smith
My wife and I would like to thank Sharon and her team, for helping us with our move. We have had a bad experience in the past and therefore that made us very nervous buyers! That said, with the help of the team at Yate, this transaction went through smoothly, why can't all estate agents be as helpful?!! We would definitely use Connells again...... Thank you!
Buyer
22nd Nov 2016 (8 years ago)
G Watkins
Having recently completed on our house purchase, Beth and I have been extremely impressed with Sharon & her team's professionalism and dedication in making our move as smooth as possible. A special thanks to Sarah for finding us our dream home!
Buyer
27th Oct 2016 (8 years ago)
A madle
We are currently dealing with Connells at Yate and I am very pleased with the speed , quality , service and attitude of the staff.
I would recommend Connells of Yate to anybody
27th Oct 2016 (8 years ago)
Performance stats
- % of asking price
- We cannot show these stats publicly. To view these, you'll need to create an account.
- Average sale time
- We cannot show these stats publicly. To view these, you'll need to create an account.
- Fee
- We cannot show these stats publicly. To view these, you'll need to create an account.
Instantly compare agent fees and performance
Listings by number of bedrooms
Listings by postcode
Number of listings
Listing market share
Activity
All
New
Price change
Removed/Sold
More agents nearby
Edison Ford Property 0.27 mi away
Barratt Homes - Ladden Garden Village 0.52 mi away
David Wilson Homes - Ladden Garden Village 0.52 mi away
Hobbs Property Agents 0.83 mi away
Bundy & Bond Independent Estate Agents - Yate 1.16 mi away
Taylor Wimpey - Ladden Garden Village 1.17 mi away
Allen & Harris - Chipping Sodbury 1.26 mi away
Milburys - Chipping Sodbury 1.27 mi away
Sold properties
Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
Is Connells - Yate the best agent for you?
Compare them with other local agents
Free
Data-driven
No obligation
Related posts
- Connells - Yate
The Estate Agent comparison site
We are a company registered in England & Wales, company number 09428979.
Copyright © 2025 GetAgent Limited