L Wilmot
I completed on a property in September and Jack Casstles was my mortgage consultant. What we thought was going to be a very quick turn around, turned into a 13 month journey with a change of property. Jack continued to support me after the initial property fell through and helped me to secure the mortgage for the property I completed on. Jack was always quick to respond to an email, or be on the phone, answering all my questions, keeping me updated, and letting me air my frustrations at times. If it wasn’t for Jack’s support and guidance during those 13 months, I don’t think I’d be where I am now. I couldn’t recommend Jack enough.... Read more
Buyer
8th Dec 2025 (7 days ago)
J Hastings
Great service and so so friendly I would recommend any day of the week from start to finish no fuss the team couldn’t do enough so it be a 5 star for Joe... Read more
8th Nov 2025 (5 weeks ago)
J Monks
All the staff at Alan Harris were extremely helpful. The service was exceptional, especially Sarah who was brilliant throughout the whole process from start to finish. The service felt personal and professional. I would highly recommend them. Thank you... Read more
7th Nov 2025 (5 weeks ago)
D Hunt
Jack Casstles has been brilliant! As first time buyers we felt a little bit like deers in headlights however Jack helped us from start to finish with the process and got us the mortgage offer we were looking for! :)
We would definitely recommend him to others... Read more
Buyer
2nd Nov 2025 (6 weeks ago)
D Goodfield
We recently dealt with Jack at Allan & Harris for some mortgage advise for our new purchase. Jack is an absolute professional, and incredibly easy to get on with. He talked us through the options and completed all the paperwork for us without too much fuss, even going above and beyond to provide additional support where possible. I can’t thank him enough for what he’s done, and I hope to deal with him again in the future.... Read more
Buyer
29th Oct 2025 (7 weeks ago)
E Lynch
From the moment we met these guys in their office in Chipping Sodbury they were warm, friendly and really helpful. Although we didn't end up buying with them, they continued to be smiley, knowledgeable and really made us feel they cared about our buying journey, whilst viewing properties they had for sale. Sadly this was not reflected across many Yate area agents. If we ever sell our new home, it will be through these guys! Thank you so much for making our journey more bearable. You rock!!... Read more
22nd May 2025 (6 mo. ago)
M Pike
A fantastic experience throughout the whole process. Very responsive to my initial enquiry. I then met them at the property and they were clearly knowledgeable and then throughout the entire sales process they were great. I would definitely recommend them and if I ever had a need for their services again I would 100% use them again.... Read more
Seller
8th Apr 2025 (8 mo. ago)
W Chamberlain
Allen and Harris Estate Agents in Chipping Sodbury were so helpful, we put an offer on a property and immediately they sorted everything out for us! Just brilliant! Thank you so much!... Read more
Buyer
5th Jan 2025 (11 mo. ago)
T Bronsema
I can not say enough good things about the service I received from Sarah and the rest of the staff at Chipping Sodbury. They all went beyond all expectations , I did pass on a good ref.to one of my friends who has now booked with Sarah to sell their home. I am sure I am not the only customer to give all of them 100%. And want to Thank Them and wish them all A Merry Christmas and A Happy and Prosperous New Year. Trish & Paul Bronsema... Read more
Seller
17th Dec 2024 (11 mo. ago)
Joe
I inquired once about a property through Rightmove and have since been subjected to relentless emails (initially phone calls too) that I did not consent to receive. The most recent was for the sale of a garage, so there really is no screening process; they sign you up to a spam mailing list without your agreement and refuse to remove you when you ask.
I have emailed Sarah Cunningham on four separate occasions asking for my data to be deleted in line with data protection laws, which have all been ignored.
As a result of this unprofessional behaviour, all inquiries will be directed to local agencies who take GDPR seriously.... Read more
20th Jul 2024 (1 year ago)
C Jackson
Brilliant team of staff, Matt and Sarah are brilliant and have communicated every step of the way, their mortgage advisor Josh was brilliant too!... Read more
31st May 2024 (1 year ago)
I think my answers should be my experience.
But I must thank Sarah Cunningham over and beyond... Read more
Seller
21st May 2024 (1 year ago)
N Ridd
Excellent service... Read more
7th Mar 2024 (1 year ago)
J coffin
Incompetent and lazy
They REMOVED OUR LISTING AFTER 1 WEEK BY ACCIDENT so we were getting no viewings. Only found out because I checked online. We weren’t visible on any platforms. They dropped the ball so many other times but too long to recount here. Initially enthusiastic but no action to back it up.... Read more
Seller
2nd Jan 2024 (1 year ago)
N Whiting
Totally Incompetent, poor communication skills, lies and overall a terrible experience with Allen & Harris. If I could give no stars I would.... Read more
30th Dec 2023 (1 year ago)
C K
The sales team is very amazing and patient with us. Sarah was particularly professional and helpful as she would make sure both seller and buyer are happy during the process. As a buyer this time, I'm very grateful for her time and effort that put into my purchase.... Read more
Buyer
17th Nov 2023 (2 years ago)
S formoso
The team at Chipping Sodbury have been incredible with the sale of my father's property. Sarah in particular has worked tirelessly. We have been kept informed throughout a very difficult purchase, for reasons not to do with Allen and Harris. She has consistently gone above and beyond to help us.
Molly has also worked really hard to support us.
Thank you so much.... Read more
Seller
17th Nov 2023 (2 years ago)
C Mills
So far very good - now just close a sale!... Read more
2nd Aug 2023 (2 years ago)
K Cooper
Can highly recommend Sarah as the person you want to purchase and sell your house with! She has been fantastic with communication, always returning calls or emails when she says she will. Doesn’t give false promises, very real, honest and down to earth. A huge thank you to Sarah for making the whole process as least stressful as possible.... Read more
Seller
14th Jul 2023 (2 years ago)
M Bury
Great experience with staff... Read more
23rd Jun 2023 (2 years ago)
E Romans
Spam call, no where near me but ringing asking to sell my house that was sold 8 weeks ago! Nuisance.... Read more
Seller
22nd Mar 2023 (2 years ago)
S Davidson
Sold my house with Allen and Harris in chipping sodbury, Matt is incredible! Told me he’d get more than other estates said I’d get and he was right.
Great service from start to finish... Read more
Seller
7th May 2022 (3 years ago)
J Phillips
Very helpful and friendly service... Read more
20th Aug 2021 (4 years ago)
We were recommended to Allen & Harris, but right from the start, they were not organised hardly any feedback and hardly any contact, this went on for 12 weeks trying to contact them and having to go to the shop to chase them, we since went to another Estate Agent and sold, within 2 weeks, so no I cannot recommend them.... Read more
Seller
15th Mar 2021 (4 years ago)
I Service
Not the cheapest but very proactive (even when the (unoccupied) house developed a leak and finding someone inexpensive to clear it for me)... Read more
Landlord
23rd Feb 2021 (4 years ago)
T Dorrington
We have nothing but positive feedback to give about the way we have been supported by Allen and Harris. A good team throughout. Would recommend.... Read more
27th Nov 2020 (5 years ago)
L Barrs
Excellent service very friendly and helpful willing to explain everything we are glad we have decided to us this estate agent... Read more
18th Nov 2020 (5 years ago)
L Hunt
We used Allen & Harris for a probate sale for my late fathers house. Initially incredibly enthusiastic but as time passed & they got busier as the market opened up, contact lessened. Updates were only provided if we did the chasing & we had to prompt on several occasions to get the EPC done. Used their solicitors, Howells, who got it all done but again comms at time were slow & poor unless done on the phone. The biggest disappointment was the fact that no one bothered to telephone us on the day of completion. It smacks of being treated as an easy money earner for them, when in fact the emotions involved on the day were overwhelming. Not having used an EA for years, it’s difficult to know if this is standard service or not?... Read more
Seller
14th Oct 2020 (5 years ago)
We used Allen & Harris for a probate sale for my late fathers house. Initially incredibly enthusiastic but as time passed & they got busier as the market opened up, contact lessened. Updates were only provided if we did the chasing & we had to prompt on several occasions to get the EPC done. Used their solicitors, Howells, who got it all done but again comms at time were slow & poor unless done on the phone. The biggest disappointment was the fact that no one bothered to telephone us on the day of completion. It smacks of being treated as an easy money earner for them, when in fact the emotions involved on the day were overwhelming. Not having used an EA for years, it’s difficult to know if this is standard service or not?... Read more
Seller
14th Oct 2020 (5 years ago)
R Hicks
The Allan and Harris team did a fantastic job when we purchased a property through the Chipping Sodbury branch. We bought our house through Alyesha, she was a super star. Always kept us updated, nothing was too much trouble and a lovely estate agent to deal with. Thankyou for all your hard work. Mr and Mrs H.... Read more
Buyer
8th Sep 2020 (5 years ago)
In terms of marketing and selling I would rate them 4/5. Another positive are the solicitors they recommend by default, I found Howells very easy to work with despite not being local. They were reasonable value money and did agree a performance based rate that I was happy to pay. Where they are poor is in looking after their customers once an offer was in place. Communication was not as strong as some other agents in the chain, even allowing for the pandemic. On several occasions facts were omitted to aid their cause, not ours. At no point did we feel they fought our corner during chain negotiations regarding moving dates. In short, trust was an issue. This maybe typical of many agents and the way things are, but I can relay my experience in this case. Anyone considering using them should balance the good with the bad and decide what you value most highly.... Read more
Seller
4th Sep 2020 (5 years ago)
V Moss
Recently bought a house through Allen & Harris. Considering this was during the pandemic and being part of a very long chain we had absolutely fantastic service from the team, especially Aleysha, her knowledge and communication couldn’t have been better. Highly recommended!... Read more
Buyer
25th Aug 2020 (5 years ago)
D Powell
Just sold my flat through Allen and Harris Chipping Sodbury and I found all of the team there to be excellent. Special mention to Alyesha who looked after me the most under the obviously difficult circumstances. It took a while due to the original purchasers pulling out, but they found me another buyer within 3 days which was amazing. Alyesha worked hard to make sure the whole process went smoothly. She was always easy to get hold of and communicated each stage so I knew where we were in the sale process at all time. Would highly recommend Allen and Harris Chipping Sodbury if you want a professional and smooth sale/purchase. Thank you all for your patience - I wasn’t the easiest vendor you’ve ever had!! :-)... Read more
Seller
21st Aug 2020 (5 years ago)
S Garrett

RUBBISH!!! Shockingly bad. We purchased a property from them in November 2019 only to move into the property of June 2020, They lost our ID and laughed it off, they didn't keep us informed with what was happening, the estate agent who was helping us sell our own property had to do their job for them and keep us updated. Documents and forms that the seller needed to sort out were done late delaying the process for everyone. We realise recent events caused issues during this process, but as we should have completed in February there wasn't much of an excuse, other company's made us aware of their process during the virus and informed us of ways we could keep in touch or if we couldn't at all or we had at least one call from the area manager to check in with the progress, we had nothing from Allen and Harris, even when there wasn't a lockdown they were hard to get hold of. They allowed our sellers to give the keys to our removal drivers, they obviously didn't make it clear the keys needed to be handed in and again it was just brushed off, this was after waiting over 2hours from giving in our own keys for key release and after several attempts of calling them only to be ignored but as soon as the other estate agent called them they were quick to pick up, the only time they called us was about an hour after they had spoken to the other estate agent and there wasn't even any attempt of an apology. I would never chose to go with Allen and Harris, never with my own property and defiantly not purchasing again as they don't seem all that bothered. Good thing we had a decent Estate agent selling our property who was willing to pick up the slack. I wish there was a minus option or at least the option for no stars!!!!... Read more
Buyer
6th Jul 2020 (5 years ago)
S Trotman
Matt Turner and Alyesha were very helpful... Read more
26th Feb 2020 (5 years ago)
allen and harris have been very helpful in trying to sell my home. I have changed my mind several times, and am sorry. I have just changed my mind again in an email. I hope I got the address right.
Thanks... Read more
Seller
14th Feb 2020 (5 years ago)
T Newns
These guys are fab. Helped us every step of the way buying our first home. We hit a few bumps in the road and they were so helpful and on the ball. The service is second to none, cannot recommend enough.... Read more
Buyer
2nd Jan 2020 (5 years ago)
T May
Most important point.....they sold our house for us! We tried with a different estate agent and after many viewings with not 1 offer and constantly told to reduce, reduce, reduce we pulled our house off with them and advertised with Allen & Harris. After only a 2 viewings they had sold our house for the same price as the previous estate agent told me was to much money. Alyesha, Matt & Hollie were all very efficient and always call/email back which is a fine thing nowadays! We ended up in our dream home as they sold our house quickly as they said they would, need I say anymore?... Read more
Seller
21st Dec 2019 (5 years ago)
L Luddington
Alyesha has been beyond helpful & is a delight to deal with. An estate agent with heart! Matt & Alyesha compliment each other brilliantly.... Read more
20th Jun 2019 (6 years ago)
I Ranger
Aleysha and Katie in the office are the best support I have ever had in my time selling properties. Matt did a fine job on the sales side too. Good team in Chipping Sodbury... Read more
Seller
11th Jun 2019 (6 years ago)
R Mason
Came in to ask about rental properties. No one from the lettings team was there but the ladies in the office were very helpful, quickly getting me a hot drink while they took all my details, recommending areas that I could afford and that would suit my needs. Sadly I ended up getting somewhere through another estate agent, hopefully next time you guys will have something suitable for me as the experience and atmosphere in your office is lovely!... Read more
Tenant
18th Apr 2019 (6 years ago)
J King
Alyesha has been so professional and helpful, we are so glad to be working with her!
Thank you for all your help alyesha you have been great.... Read more
28th Feb 2019 (6 years ago)
A Jones
Alyesha has been amazing, so so helpful and we've built a really strong relationship with her!
She is extremely knowledgeable, trustworthy and really wants to do what's best for her clients!
We have been so lucky to have her and I am so grateful for all her help! Couldn't have done the selling process without her!... Read more
Seller
27th Feb 2019 (6 years ago)
S Bryant
Matt & Alyesha were fantastic. Great professional service and very helpful throughout the whole process.... Read more
20th Feb 2019 (6 years ago)
S Wills
Most helpful estate agents on Chipping Sodbury High street. Popped in to a couple different offices on the street and these guys were by far the most welcoming, even offered me a cup of tea! They were able to answer all my questions, local knowledge is excellent!... Read more
8th Feb 2019 (6 years ago)
S Goss
Such an amazing experience with Ashton at Allen & Harris. My calls were always returned and the service was so personal. Ashton helped us through the entire process and answered any questions we had! Absolutely recommend them!... Read more
30th Mar 2018 (7 years ago)
C Matthews
Allen and Harris have been fab, from helping us to finding our house to helping us sell, we’ve had support all the way through thanks to Ashton, matt and the whole team!! 5 star service... Read more
Seller
30th Mar 2018 (7 years ago)
A Richardson
Excellent company. I wouldn’t hesitate to recommend them to all my friends and family.... Read more
21st Mar 2018 (7 years ago)