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  1. Home
  2. Cottons - Commercial
Cottons - Commercial Logo

Cottons - Commercial

Opens tomorrow at 9:00am
359-361 Hagley Road, Edgbaston, Birmingham, B17 8DL
Cottons Commercial are an estate agent in Birmingham. They mainly list properties in B66. Over the last 6 months, they've listed 1 properties, with 0 currently on the market. Most of the properties listed are 1 bed/studios.

Opening hours

  • Monday 9:00am - 5:30pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 9:00am - 5:30pm
  • Friday 9:00am - 5:30pm
  • Saturday 9:00am - 2:00pm
  • Sunday Closed

View all details

Cottons - Commercial Reviews (118)

Have you used this agent?
  1. 73% 5/5 Stars
    73%
  2. 2% 4/5 Stars
    2%
  3. 1% 3/5 Stars
    1%
  4. 1% 2/5 Stars
    1%
  5. 24% 1/5 Stars
    24%
All (118)
Seller (42)
Buyer (6)
Landlord (7)
Tenant (9)
General (54)

L Baker

5/5 Stars
It was an absolute pleasure to deal with cottons after having a terrible ordeal with a rival estate agents , right from the start they were on the ball reasurring us every step off the way .. Fantastic team Thankyou guys Lisa and paul baker... Read more
25th Oct 2024 (13 weeks ago)

T Gatenby

5/5 Stars
What an absolute amazing company to deal with. I cannot thank them enough for being so informative, honest and always available to speak with. The Auction department were wonderful and my gratitude and thanks to all the staff at Cottons. Special mentions to Tina, Sharron, Julie and Charlot.... Read more
17th Oct 2024 (14 weeks ago)

S S

1/5 Stars
From the time the Tree Survey was completed on 19th September 2023 at Louis Court, I can now provide an honest reflection of my true experience. At the time of the survey being carried out I made my views known that it was in the best interests of all owners to cut down all 6 trees surrounding the building due to major safety concerns as well as other factors. From the start I can see now that I was being deceived. A few years prior to January 2024 in 2021 2 trees were removed due to being diseased apparently, and it would have been known that no tree preservation order was in place as this is always checked with the council. During the tree survey my verbal request was for all 6 trees to be removed to be raised with the owners but unknown to me through blatant trickery and deception, and ultimately an act of vile racism a letter was sent out only mentioning 4 trees lime trees so the owners were not presented with the whole story and facts to come to a proper decision about the 6 trees I had wanted to raise. This presented a problem but they were only told about 4. This was down to the nastiest of individuals using her position as Director to focus on not doing the right thing by all owners I am afraid to deliberately place an obstacle in my path for their own wicked agenda. They should never have been in any type of position to behave in such a disgusting way! Autumn is here again and because of this evil and racist foolish woman, the issues I addressed in my request are still there in terms of safety, inconvenience and other factors. The actual problem is that this ignorant individual focuses on the wrong things talking a load of rubbish most of the time which is why I give her the widest of berths. They are against anything that is actually going to benefit and provide protection for residents. They are against having CCTV on site and her idiotic stance to avoid this move to eradicate any wrongdoings completely by foolishly saying “who is going to monitor it?” Like this would even present any type of problem as outside resources can monitor CCTV. This is the mentality of an individual who does very little apart from trying to cause trouble instead of minding her own damn business! If I was a white person this underhanded situation would not have happened, but because I had the sense to raise an important matter to help all owners including myself this evil elderly racist individual decided to abuse her position to basically behave in a vile and spiteful manner by ensuring my verbal request for 6 trees to be cut down was never going to be acted upon which would have definitely happened. I think it is important to speak my truth because this should never have been allowed to happen or entertained by the Property Manager and the fact that they were allowed to have their way to make such a poor decision to exclude 2 trees is sickening! So on the 16th, 17th and 18th January 2024 only 4 out of the 6 was actually cut down. I don’t appreciate being deceived in this way I am afraid as this was totally out of order! So It’s time for me to make my power move to ensure people know how Cottons treat people! Such a nasty and deceitful thing to do when one is doing something positive to improve safety and eliminate any inconvenience for everyone concerned. Very racist behaviour! I had to watch this all being played out which is beyond evil really! Trying to hide your failings by saying you have people of all cultures and backgrounds inside your organisation does not excuse or eliminate the bullying, harassment, prejudice, mockery and racism that I have unnecessarily been subjected to when dealing with certain members within your company. To say that I have sent several bad google reviews is unfounded because a response was made to the first review as indicated here and then I submitted my latest review based on my truth and experience which was very unpleasant to say the least. Two emails dated 7th and 8th Oct 24 have been sent stating what would resolve this matter cutting down 2 trees remaining and removing all stumps.... Read more
9th Oct 2024 (15 weeks ago)

F wareing

1/5 Stars
Selfish company who make up there own rules there was a trampoline in the communal garden for 10 years and had no safety net they had no problems with leaving that one up the whole time soon as I get one all hell breaks lose and now my daughter has nothing to play with my daughter has disability which is why I went out and bought her a brand new one that came with a safety net, I got told it’s do with with insurance from a neighbour but how can it be to do with insurance when the other trampoline was there for 10 years I asked so many times what is the reason they don’t give me a straight answer !!!! They just keep fobbing me of threatening me to remove it or they will and will charge my landlord !!!! Disgusting selfish people !!!... Read more
23rd Sep 2024 (17 weeks ago)

H (Vivi)

5/5 Stars
I had an exceptional experience at Cottons, thanks to Albina's outstanding service. She was attentive, friendly, and went above and beyond to ensure that my visit was perfect. Her attention to detail and warm hospitality made me feel truly valued as a customer. I highly recommend Cottons, especially with such amazing staff like Albina!... Read more
23rd Aug 2024 (22 weeks ago)

A S

1/5 Stars
The worst estate agency I’ve ever rented from. The process was a nightmare from beginning to end. Don’t recommend.... Read more
Tenant
18th Aug 2024 (22 weeks ago)

D ryland

5/5 Stars
Cotton’s Auctions we’re excellent in the sale of my house. The Auctioneer talked me through the process beforehand and worked hard to get a reasonable price. I would recommend them.... Read more
Seller
15th Aug 2024 (23 weeks ago)

R singh

5/5 Stars
Dealing with Andrew means you're in safe hands. I have bought a lot through Cottons and have no issue recommending them to sell your property. They are honest, professional and where integrity is important, Cottons have it in abundance. Look forward to my next deal with them. Rick Singh Abrol Ltd... Read more
Seller
6th Jul 2024 (6 mo. ago)

W iqbal

1/5 Stars
I called the cottons management team and explained I am looking to purchase a flat (probate sale) with short lease and if cottons could direct me to whom I can request an idea of the lease extension ? The reply was astonishingly confrontational and very unprofessional. I was told in a arrogant tone of voice that we can not give any details to you has you are not the owner and in order to buy a lease extension, you must have owned the flat for over 2 years ? I again politely explained that from July 24th the Leasehold reform act comes into force from 24/7/24, and one of the sections cancels the 2 year wait, however this arrogant member didn’t want to listen. I cannot believe cottons, who have been around for many years and are normally very highly regarded in the property markets could employ such people incompetent people.... Read more
Buyer
5th Jul 2024 (6 mo. ago)

A Everall

5/5 Stars
We sold a property at a recent auction, we received first class service and attention from start to finish.... Read more
Seller
9th Jun 2024 (7 mo. ago)

A Karim

5/5 Stars
Pleasure of dealing with Tina at Cottons. Cannot recommend that they speak to her enough. Put me at ease helped me understand essential things like legal documents and more. Thank you Tina A***... Read more
23rd Mar 2024 (9 mo. ago)

S S

1/5 Stars
Service management of residential building ( block of flats). Absolutely wile, no manners, attitude. They don't take care of the building, neglecting it, when reporting issues, they have horrible attitude. Highly argumentative, even go as far as telling you that we are making things up. Asking then how long will it take to fix the issue, answer: it will take as long as it takes. Absolutely disgusting.... Read more
20th Mar 2024 (10 mo. ago)

P Thompson

5/5 Stars
Recently completed a purchase on a house through Cottons...cannot fault the service provided by them especially Tina who was great and always really helpful. Promptly replied to emails and phone calls and always kept me up to date. Excellent!... Read more
Buyer
10th Mar 2024 (10 mo. ago)

H Normall

1/5 Stars
Cottons have been managing the block of flats i live in for a few years now. Ill be writing my second formal complaint to them today as they have not responded to emails during February and phone calls from myself and another neighbour. The issues we've been contacting about concern grounds maintenance and repairs, basic management issues that really should be the bread and butter of 'managing' a block of flats. Why it has to be a formal compliant before they act I don't know. The service used to be much better and has declined significantly.... Read more
5th Mar 2024 (10 mo. ago)

R Ridout

5/5 Stars
A really professional team who provide an excellent service. They approach everything they do in a positive, pro active and friendly manner. Nothing is too much for them. Particular thanks to Peter who led the viewings and to Tina who made the whole process of bidding and buying so much easier. Highly recommend to buyer and seller alike. Thankyou all... Read more
Seller
14th Feb 2024 (11 mo. ago)

L Jahangiri

5/5 Stars
This is to provide a review for three people at Cottons, Alexandra, Jason and Tina. All three have been extremely nice and helpful and my experience of working with them to rent out my property and to put it on the market for sale, has been really positive. No task or request is too much and they have provided me a great customer service.... Read more
Landlord
12th Feb 2024 (11 mo. ago)

C Ambler

4/5 Stars
We had good and careful service around every aspect of the auction process and a successful outcome. All of which was much appreciated.... Read more
Seller
4th Jan 2024 (1 year ago)

S leake

1/5 Stars
AVOID RENTING WITH THEM. id rather a cardboard box... Read more
Tenant
9th Dec 2023 (1 year ago)

S Abdullah

5/5 Stars
Today We had an appointment to viewing property With lovely man he was very kind and respectful with clients . Many thanks for your listening us . ????????I don’t know what was his name to write his name . ????????????????... Read more
5th Dec 2023 (1 year ago)

R Nawaz

5/5 Stars
Having instructed cottons on many occasions I have found them to be professional throughout the service they provide. Staff have always been able to deal with enquiries in a professional and timely manner. Andrew Barden and his team need to be acknowledged for the amazing interpersonal skills and professionalism they demonstrate. I highly recommend this company to be your first contact when looking to instruct a Estate Agent/Auction company. Thank you Andrew and your staff for the compassion, professionalism and kindness you showed in the recent sales of my fathers estate.... Read more
Seller
16th Nov 2023 (1 year ago)

A T

4/5 Stars
Nice fish and chips. £10.50... Read more
27th Oct 2023 (1 year ago)

V Palmer

5/5 Stars
The staff l dealt with were professional and helpful. A big thank you to Tina who was extremely helpful, and friendly. She put me at ease, and answered all of my many questions, both over the phone and via emails. ????... Read more
18th Sep 2023 (1 year ago)

B Newell

1/5 Stars
Not happy on serious issues no communication I have had no issues with cottons but the day I bought your tenant because off the problems he was having your letting partner didn’t give any respect consider this man is 80 with dementia his first words was you can’t just walk in here he was rude even in the the emails yesterday he was saying I was misleading the council how disrespectful he was ,you know who he is I know law and take guidance unless he’s qualified in law and I told him I will deal with law side 15 years we have had to deal with a abusive neighbor with locks on right off way time gone by his abuse and threatening me so I think your letting partner should apologize thank you that’s what I asked your employee to do all we asked for was to keep the right of way clear but I never asked to deal with the dispute with the proprietors at 91 I work in law with a good legal support team but I will your employee was rude to me he made a comment about oh so you say you work in law that’s what you say meaning I’m a liar showed my security I’d badge and as I said I was contemplating buying a property close by snd your employee told me not to come to your office I have no intention coming there unless deemed necessary but if he keeps being rude to people your reviews will escalate and you customers will move else where as I said read his emails needs to oplogize I’ll will protect my family legally with the 91 which in the past he’s been arrested on many occasions I have nothing else to say but if he blocks the right away which he will then I will be in contact health and safety he has a flying freehold on 91 no rights to the entry or passage but I’m Sorry I would not recommend you ??????... Read more
Landlord
16th Aug 2023 (1 year ago)

R Snook

5/5 Stars
Really kind, professional and great service throughout, thank you... Read more
11th Aug 2023 (1 year ago)

B Smith

5/5 Stars
Our experience of estate agents varies a lot but I'm happy to give the team at Cottons, Edgbaston (Tina, Julie, Charlotte & Ian) a 5* for seeing us through a tricky auction process with our sale. Each came up trumps when challenges arose and were a pleasure to work with. Thank you.... Read more
Seller
3rd Jul 2023 (1 year ago)

E .X

5/5 Stars
Cottons were recommended to me by a professional property consultant dealing with a family members estate. The staff supporting the sale of the property were professional, very supportive throughout and liaised directly with my solicitor to prevent any delay. I would most definitely use Cottons again and I'd highly recommended their business.... Read more
Seller
29th Jun 2023 (1 year ago)

G Millington

5/5 Stars
Approachable staff managed at short notice to get our property listed and advertised for Auction. We had several interested parties and offers before the auction date and were pleased to accept one the day before auction. Their recommended insurers and solicitors also made everything go smoothly.... Read more
Seller
23rd Jun 2023 (1 year ago)

J M

5/5 Stars
A very professional service. A special thanks goes out to Mr Ian Axon who provided so much advice and support. An exceptional service was provided and would recommend them to anyone looking to sell their home.... Read more
Seller
15th Jun 2023 (1 year ago)

Jen

1/5 Stars
Currently a long standing tenant in some lovely flats on winchfield drive, I believe cottons have taken over the maintenance of the grounds… since cottons have taken over they have never once cut the trees so the majority of us live in darkness, a few neighbors are all complaining and I’m being fobbed off constantly saying the management are busy.. 3 months later, but very quick to take the ground maintenance money.... Read more
Tenant
7th Jun 2023 (1 year ago)

D Scantlebury

5/5 Stars
Many thanks, to all of the team at Cottons for your first class service. A special mention to Ian Axon who was my Rep throughout the process of my house going to auction. Ian is very professional, knowledgeable, plain speaking (no jargon), hard working (nothing was too much trouble) and very friendly. It was a pleasure to have him as my Rep. Finally, I would highly recommend Cottons to anyone who is thinking of selling or going through auction of their property. My experience was fantastic and yours will be too. Kind regards, David Scantlebury... Read more
Seller
29th May 2023 (1 year ago)

T Barr

5/5 Stars
From start to finish Cottons auction sale was impeccable. First we were met by Stuart who guided us through the process then we had another meeting with Andrew, Everything went smoothly and we would highly recommend.... Read more
29th Apr 2023 (1 year ago)

M Hewett

5/5 Stars
Very pleased with the whole process. Selling through auction had not occurred to us but the process was very easy and quite painless. Andrew worked really hard on auction day and got us a price that we didn't think we'd get. I would certainly recommend using Cottons. Nick Hewett... Read more
Seller
28th Apr 2023 (1 year ago)

P Howe

1/5 Stars
Terrible managing company ! They only care about getting their monthly payment, don’t care about anything else ! They ignore any communication, emails ! Rude ! Useless... Read more
25th Apr 2023 (1 year ago)

S Moffa

5/5 Stars
We had a great experience buying a house they were representing. Very friendly staff, very responsive and honest. Felt like we were dealing with a human that is rare when it comes to estate agents! Would definitely recommend and will definitely look at using them if we ever need to in the future.... Read more
Buyer
23rd Apr 2023 (1 year ago)

M r

5/5 Stars
Cottons were an excellent choice. As a first time auction seller, I found Andrew helpful in guiding me through the process. The auctioneers worked hard to get the best sale for all the properties, and mine exceeded expectations. I would highly recommend Cottons. Melton.... Read more
Seller
15th Apr 2023 (1 year ago)

T Li

5/5 Stars
They are very professional, knowledgable and friendly. They have wide reach and help us let out the property very quickly... Read more
Landlord
5th Apr 2023 (1 year ago)

R Rutherford

5/5 Stars
Very good service, would highly recommend ????????... Read more
31st Mar 2023 (1 year ago)

G Lupson-Darnell

1/5 Stars
Unimpressed with this company. If you are renting privately, check who the building management is before signing the lease - if it’s Cottons, brace yourself. Nothing is done that you ask for, at the expense of tenants’ health. The flat building in question has had severe water damage in the 18 months I’ve lived here. From flat owners in the building, they collect annual maintenance money, but nothing is maintained. They do not respect times given by tenants - I had a handyman collect keys to the building himself and let himself in, also knocking several times to see if I was in, whilst I was away, without giving 24 hours notice. Incredibly unimpressed.... Read more
Tenant
29th Mar 2023 (1 year ago)

J B

1/5 Stars
Perhaps if I leave a poor review Cottons will finally notice that I sold my flat in Pickwick Close two months ago and stop writing to me as if I still own it. If you want the address of the current owner it's on all of the emails I have already sent you to inform you.... Read more
Seller
24th Mar 2023 (1 year ago)

M Webster

5/5 Stars
I just sold a property through Cottons in their Feb 23 auction, and all went well. I was very happy with their service, and their arrangements with CBTC Solicitors made the whole transaction very straightforward. All this was achieved despite me being in South Africa at the time, so all it took was a few emails, phone calls and a courier package. I would certainly use them again.... Read more
Seller
17th Mar 2023 (1 year ago)

U Khalil

1/5 Stars
Have made numerous attempts to speak to somebody regarding a commercial property I have, I get told each time somebody shall call me back. 3 attempts later no calls... Read more
22nd Oct 2022 (2 years ago)

C Thursfield

5/5 Stars
Over the last 20 years my company has always used Andrew Barden and Cottons to sell properties that require much work or land and have had a 100% success rate in their disposal with excellent prices achieved. He is a pleasure to deal with and his knowledge is invaluable. I wouldn't hesitate to recommend him.... Read more
Seller
21st Oct 2022 (2 years ago)

N McWalter

5/5 Stars
I was recommended to use Cottons Auctions by an industry professional. Andrew & the team were straight forward (no jargon involved here.. just facts & solid advice), & they didn't disappoint. They quietly & seamlessly handled all the viewings & queries, & achieved a very creditable outcome on the auction day. I'll definitely use Cottons again.... Read more
21st Oct 2022 (2 years ago)

M Maguire

5/5 Stars
I sold a property at the May auction on behalf of a client and I would highly recommend the professional, honest advice provided by Andrew and the auction team and way in which they handled the sale through to completion. They are hugely knowledgeable about their market and understand the value of property to provide great service.... Read more
Seller
18th Oct 2022 (2 years ago)

H Hussain

5/5 Stars
Big thanks to Andrew for all your assistance with the sale of our property. 5 stars... Read more
Seller
14th Oct 2022 (2 years ago)

Tina

5/5 Stars
Huge thanks to Cottons who sold our property. From start to finish Ian and his personal secretary Julie were polite, efficient, informative and very professional. Thank you to all staff at cottons who assisted in the sale. I would highly recommend, companies like Cottons are extremely rare these days.... Read more
Seller
13th Oct 2022 (2 years ago)

Dean

5/5 Stars
Cotton's were my agency for over a year and a half, they're one of the most professional estate agencies I've been with, any issues that arose my query was dealt with straight away. Thank you to Jason and the team for making my tenancy a comfortable one.... Read more
Tenant
26th Sep 2022 (2 years ago)

J Starmer

5/5 Stars
I am in the process of securing tenancy on a rental property from Cottons. I am a first time renter and I am astonished at how quick and easy it has been. I only applied at the end of last week, and I have already been through the reference check and am now just waiting on some certificates they need to get before I can move in. The staff have all been lovely, the person who showed us around the property was very friendly and was even great with my 2 year old son. All emails have been replied to almost immediately, and when I have called to make an enquiry I have had friendly and helpful staff, who are understanding of me asking simple questions because of being new to this process. There wasn’t even a huge hold time to get through to them on the phone. It has made the whole process very stress free and easy, even though I was very stressed about it before hand (I’m a stresser!) Very happy customer here :)... Read more
Tenant
8th Sep 2022 (2 years ago)

L K

5/5 Stars
Great service! I called for a RICS valuation for a Help to Buy redemption. Extremely helpful staff and Extremely quick valuation! Mr Dan O'Malley was very professional and the speed and quality of the service was literally above my expectations! Thank you! Highly recommended!... Read more
15th Jul 2022 (2 years ago)

S Mo

5/5 Stars
Excellent service. Sharron Sheldon was especially helpful for someone who is not accustomed to an auction purchase. Highly recommended Mo Shahid... Read more
6th Jul 2022 (2 years ago)

S Anderton

5/5 Stars
Cottons are so friendly, reactive and if I needed anything nothing was too much trouble, would highly recommend Cottons... Read more
6th Jul 2022 (2 years ago)

C Fairer

5/5 Stars
Fantastic Customer Service & support whilst going through the process of finding and securing our new rental apartment through Cottons. Highly recommend to anyone who is looking to find either an ultra efficient property management company or a rental property.... Read more
Tenant
10th May 2022 (2 years ago)

Y Unt

5/5 Stars
Well what can I say, i watched the auction live today, and with a few minor connection problems I can only praise the auctioneers for their professionalism. It was wonderful to hear we are going to another venue for May's auction. Cottons always deliver A**** customer services, they have some of the most informative and friendly valuers. I look forward to attending the next auction... Read more
6th Apr 2022 (2 years ago)

M Lewis

5/5 Stars
Used Cottons when I lived in Brum, always had service second to none. So when I retired and sold my factory building, went to Cottons. Brilliant service, no aggro, sorted. Very Highly recommended.... Read more
Seller
16th Mar 2022 (2 years ago)

G Dulay

5/5 Stars
Andrew and the team did an amazing job in selling our property at auction. The communication and process were clear and concise. Would recommend or use in the future.... Read more
Seller
12th Mar 2022 (2 years ago)

L Akay

5/5 Stars
I have had the pleasure of working with Dan O’Malley from Cottons. I needed a valuation done on my home as part of the remortgaging process. From the outset, Dan always replied to my emails quickly. The valuations (I had to have three done due to issues with banks/solicitors) were always done within a couple of days of me contacting Dan and the valuation reports were completed and emailed to me the following day. As well as being very efficient and thorough, Dan was always pleasant and warm in nature which was an added bonus. I will definitely recommend Dan to any family member or friend who needs a valuation.... Read more
4th Mar 2022 (2 years ago)

P Hussey

5/5 Stars
I have just sold another property in Cottons December auction and it fetched a price way above my expectations. I am delighted with Andrew Barden and his staff who were exemplary from the initial valuation all the way through to a successful auction sale. I have no hesitation in recommending their services to anyone wishing to buy or sell at auction. A first class service from start to finish. Pat Hussey (Hillside Plant Ltd)... Read more
Seller
17th Dec 2021 (3 years ago)

B Forth

1/5 Stars
I’ve been watching the new style online live auctions up and down the country over the past 12 months and cottons are so far behind the others! The processes are outdated- they demand money is deposited in their account prior to bidding and this has to be with them sometimes even when a legal pack hasn’t been uploaded! Why not take card details securely like the other auction companies? The cottons website is not just the worst auction website, it is probably the worse website I’ve been on period! It is actually unusable, so dated (like everything else they do). The staff on the phones are quite dismissive and sound fed up any time you ask a question! The auctioneer on the day is dreadful! Looks dishevelled and comes across angry and has what can only be described as a bed sheet hanging behind him! No clever branding etc. It is quite clearly that cottons have not invested in their quality or processes and as a result have fallen to at behind the rest of the industry. The auctions are extremely poor quality.... Read more
16th Dec 2021 (3 years ago)

M Perry

1/5 Stars
I have recently experience awful service from Cottons by the estate agent showing me and my partner around a property. Its a shame I've got to leave a poor review but i feel people need to be aware of how we were treated. Between us we've seen plenty of estate agents and viewed plenty of properties but this experience is by far the worst we've both ever experienced. Upon arrival to the property there was no 'hello'.. just 'are you a first time buyer!? This is an investment property and need 20k spent on it. How are you to know what money we have? Once the property is sold, it is down to the new owner to decide what is to be done? We knew it was a property which would attract investors.. we read the description. We had to keep reiterating that we had funds and have connections with trade people to do such jobs. Myself and my partner have both dealt with many estate agents and never experienced anything like this. The replies we had to questions were very sarcastic.. overall a very disappointing experience.... Read more
15th Nov 2021 (3 years ago)

C Alden

5/5 Stars
My first time of contacting Cottons Auctions today and i had the pleasure of speaking with Tina. She could not have been more helpful and gave me a clear picture of the auction process. It is nice to speak to somebody who takes a pride in there customer service. I also rang back later on and Tina was busy however i also spoke with Julie who was helpful. I will certainly use this service again.... Read more
27th Oct 2021 (3 years ago)

H hedgehog

5/5 Stars
I recently contacted cottons and dealt with Tina. I was pleasantly surprised to receive such professional service. Her personality and customer service made a refreshing change compared to recent experiences. I will definitely be back. Thankyou... Read more
12th Oct 2021 (3 years ago)

R Dassaur

5/5 Stars
Fantastic service, they go the extra mile. Reassuring and professional. Couldn’t be more pleased, I would recommend to all. Dhruv... Read more
15th Jul 2021 (3 years ago)

W Nock

5/5 Stars
From start to finish Cottons provided us with exceptional service. All the office staff I dealt with including Sharon Sheldon over the phone and by email, to the auctioneer Andrew Barden who is brilliant at what he does, very informative, professional and would always get back to us what ever the time. I would definitely recommend and use their services again.... Read more
25th Jun 2021 (3 years ago)

C Smithers

5/5 Stars
My family had occasion to voluntarily dispose of a freehold ground rent property at a recent auction handled by Cottons and their chief auctioneer, Andrew Barden. The property was sold quickly at auction and for a more than acceptable price. The whole process from start to finish was hassle free, with Cottons handling of the matter being especially professional. Subsequent interaction with Cottons has been similarly professional and absolutely superb. I would not hesitate in recommending Cottons for a moment if professional approaches are what is being sought. Absolutely first class. CHRISTOPHER SMITHERS Bangkok Thailand... Read more
Seller
26th Apr 2021 (3 years ago)

S Lennon

5/5 Stars
I have been so impressed with Cottons. The sale wasnt straight forward but Ian was very patient and understanding. The house went for way over the guide price at Auction. Thank you to Ian and the team, I will certainly recommend you to family and friends.... Read more
Seller
19th Jan 2021 (4 years ago)

B Maini

5/5 Stars
I have known Andrew Barden of Cottons for over 20 years and he has always provided me with realistic, reliable, honest advice regarding residential and commercial property.... Read more
14th Jan 2021 (4 years ago)

K Cooper

5/5 Stars
December 2021. Excellent service and communication in the most difficult and challenging of times. Advice was clear and concise enabling my Client's property to be sold in a competitive, online environment. Price exceeded expectations and reserve. Watched most of the auction; Andrew Bardon delivered a strong performance and prices to match.... Read more
Seller
17th Dec 2020 (4 years ago)

S Nawaz

5/5 Stars
Wishing to thank you for helping with auction process and registration bidding. Easy process and very helpful staff. Emails and calls are dealt promptly. Andrew Bardon and team Sam,Tina thank you... Read more
12th Dec 2020 (4 years ago)

R Dunleavy

5/5 Stars
Fantastic company with terrific staff. I have bought from them and they have sold property for me for over 30 years and Andrew Barden and his team represent the very best that can be found in the property world.... Read more
Seller
11th Dec 2020 (4 years ago)

A Smith

5/5 Stars
I was very pleased with the way in which Cottons handled the sale of my late mother's house in Malvern. At a time of stress and with Covid making things even more difficult I found the transaction to be smooth and hassle free. Although the house did not sell at auction there was lots of interest post-auction and a good price was achieved. I have no hesitation in recommending Cottons. Five Stars.... Read more
Seller
18th Nov 2020 (4 years ago)

J Pankhania

5/5 Stars
They are amazing. Especially Ian who helped through out the whole process. Cant thank them enough for their professionalism and being there for a lay person. Highly recommend!!... Read more
7th Oct 2020 (4 years ago)

S Ali

5/5 Stars
Thanks to Cottons and staff for exceptionally easy experience for my first on line auction. Staff were informative and friendly even when I repeatedly asked the same questions. Thank you Julie for explaining legal documents and special thanks to an excellent helpful Tina, who's phone manner is exceptional and emails professional. Great service.... Read more
24th Sep 2020 (4 years ago)

C Cocker

5/5 Stars
We (well my boss!) recently purchased a commercial property from Cottons amidst the pandemic - which caused various issues - the normal process of property purchase was thrown into disarray. However, with their excellent organisation, extreme professionalism and thinking 'outside the box' we reached the finish line. I would recommend them to anyone, a good team - my personal thanks to Andrew Barden, Julie & Tina (for the key help)... Read more
Buyer
31st Jul 2020 (4 years ago)

N Tasker

5/5 Stars
Ok as being a first time Visitor to the Auction world I must say that all the staff were most most helpful, Diligent, Polite and all very genuine People that made my experience a pleasure from the start to the end and after care is Superb, Thanx everyone ????... Read more
23rd Jul 2020 (4 years ago)

S Cooper

5/5 Stars
I can't commend Cottons and the letting and sales team more highly. The staff offer a warm, reassuring and flexible person-centred approach to what can be quite stressful life changing decision taking. I write as someone who was seriously ill with mental health diagnosis at the time of engaging Cottons as my agents. I was treated with both respect and dignity. The company's commitment to inclusion and equal opportunities was exemplary. The housing market and trends were clearly explained enabling one to make informed choices around any instruction. The fees were extremely reasonable and worth every penny. Thank you all.... Read more
26th Jun 2020 (4 years ago)

Sunil

5/5 Stars
I have used Cottons Auctions over 20 Years and still today find them to be a extremely professional company assisting you in all enquires from viewing to purchasing. Very clear in there marketing and a professional team of staff always at hand. I would highly recommend anyone selling or purchasing to use them without any issues.... Read more
Seller
3rd Jun 2020 (4 years ago)

K Malik

5/5 Stars
Had the pleasure of purchasing a property from cottons auction. A big thank you to Sharon for the professional and exceptional service. Highly recommended.... Read more
Buyer
1st Jun 2020 (4 years ago)

R Attwood

5/5 Stars
We have been buying and selling properties with Andrew and his team at Cottons for nearly 10 years. We have always found them very professional and keen to help in any way they can. Look forward to dealing with them again soon. Keep up the good work.... Read more
Seller
14th Feb 2020 (4 years ago)

M Ashfield

5/5 Stars
Reaching an agreement that everyone is happy with is essential when marketing a property, and in this respect Cottons were brilliant. Equally impressive was the service they offered throughout the entire selling process. The initial preparation of the property details was done quickly and professionally and demonstrated real knowledge, insight and understanding of what would work best. Viewings quickly followed and throughout the resulting negotiation process Cottons dealt with the combination of questions, inevitable bumps in the road and the need for urgency in a way that left us feeling we always knew exactly what was happening. In fact, the entire Cottons team was extremely responsive, offering a solutions-focused approach that ensured the process kept moving. Best of all, every member of staff we dealt with were extremely friendly, enthusiastic and left us feeling that nothing was too much trouble. A really first class service that I would recommend wholeheartedly to anyone selling their home. Thanks Cottons!... Read more
Seller
10th Feb 2020 (4 years ago)

M Campbell

5/5 Stars
I want to thank the staff at Cottons for helping me with the auction process. Never have I encountered such helpfulness over the phone. I was informed of the process beginning to end with appreciation as I asked many questions. I am looking forward to attending my first auction and meeting one of the most informative ladies in person .. Thank you Tina and Cottons a wonderful credit to the company.... Read more
31st Jan 2020 (4 years ago)

S Tyler

5/5 Stars
Selling a property at auction is s-o-o-o-o easy, especially if the auction house is Cottons and the auctioneer is Andrew Barden. We instructed Cottons at the beginning of October and completed mid November, about seven weeks later..!! That's a lot faster than using an Estate Agent ! Dealing with Cottons and Andrew in particular was so easy and straight forward. And Cottons kept us informed every step of the way. Brilliant !! If you have a property to sell and want to sell it quickly and easily, then consider using an auction house and seriously consider Cottons. Five Star rating very well deserved.... Read more
Seller
9th Dec 2019 (5 years ago)

J Streames

5/5 Stars
AMAZING SERVICE. Professional. Fantastic service. Could not praise highly enough. Andrew Bardon is just THE best person to deal with. Cannot praise his outstanding service enough. If you need a property dealing with via Auction - deal with him - you will not be disappointed. Constant up-dates. Spot on valuation. He has gone more than the extra mile to help me. Very rarely can I put a review on-line which exceeds my expectations - but now I can -FANTASTIC understanding - empathetic and professional - Congratulations Andrew - will never forget how easy you made things for me... Read more
Seller
23rd Oct 2019 (5 years ago)

I Kiran

1/5 Stars
Called to make a general enquiry and the woman was so rude. Blunt tone and didnt seem like she wanted to help at all. What makes you think I'd want to buy a house from a company like this? First impressions are awful. Please teach your employees basic phone manners!... Read more
21st Oct 2019 (5 years ago)

N khan

5/5 Stars
FIRST TIME selling a house , SOLD with COTTONS through the auction and they were OUTSTANDING!!All the staff i spoke to / met were sooo FRIENDLY, HONEST PROFESSIONAL,AND GO THE EXTRA MILE. IAN from the auction team ( A MASSIVE THANKS) was one of the nicest person on the planet.He went the EXTRA MILE ( a few times) to get me a good price for my house , ONLY A PHONE CALL AWAY,ANSWERD ANY QUESTIONS I HAD ASAP, AND MADE THE PROCESS STRESS FREE AND EASY!! HIGHLY HIGHLY recommended to anyone who wants an QUICK SALE and and HONEST REALLAIBLE SERVICE .... Read more
Seller
10th Sep 2019 (5 years ago)

A Price

5/5 Stars
We recently sold our property private treaty through Cottons. The service was outstanding. The advice from Dan was helpful and Emma helped us sell from start to finish. Emma is a credit tot he firm and was pleasant to deal with all the way through. I would highly recommend Cottons to anyone who is thinking of Buying/Letting and I would not hesitate to use Cottons in the future. Many thanks Steve + Claire... Read more
Seller
18th Aug 2019 (5 years ago)

H Singh

5/5 Stars
I Would highly recommend Cottons the auctioneers .I have been successful in purchasing and selling numerous properties over the years. The guide prices are always honest and fair. There are other auctioneers that guide the prices at ridiculously low figures - just to give you false hope and waste valuable time / resources. The staff are always very helpful.... Read more
Seller
20th Jun 2019 (5 years ago)

M Haroon

5/5 Stars
Very good company and highly recommended. I know them more than 15 years ago, I have always found them to be excellent to deal with and they always go above and beyond. Always present for support and keep you informed Would definitely recommend. Thanks Cottons... Read more
18th Jun 2019 (5 years ago)

H Mirza

1/5 Stars
BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! CONTRACTS COME IN 1 DAY!!!!!!!! BEFORE AUCTION DAY!!!!! WITH HIDDEN ADDITIONAL COSTS WRITTEN IN WORDS ONLY!!!!!!!!!!!!, SO BIDDER'S CAN MISS. CONTRACTS COME IN LAST MINUTE SO BIDDER'S DO NOT HAVE AMPLE TIME TO INSPECT SPECIAL CONDITIONS!!!!!! COTTONS AUCTION HOUSE ARE FULLY AWARE BUT TURN A BLIND EYE!!! WHY WOULD YOU WRITE COSTS IN WORDS RUNNING IN THE THOUSANDS & THOUSANDS & THOUSANDS OF POUNDS & ONLY UPLOAD CONTRACTS 1 DAY BEFORE AUCTION DAY? IF YOU ARE NOT TRYING TO STEAL FROM BIDDER'S. ADDITIONAL FEE'S SHOULD BE CLEARLY, CLEARLY, CLEARLY, CLEARLY, CLEARLY!!!!!!!! SHOWN IN SPECIAL CONDITIONS & CONTRACTS READY DAYS BEFORE AUCTION DAY!!!!! WARNING: ONLY BID IF YOU HAVE READ CONTRACTS THROUGHLY NO MATTER HOW MANY PAGES OR YOU WILL BE STUNG & MUGGED, WHICH IS WHAT COTTONS AUCTION HOUSE WANT. COTTONS - YOU SHOULD BE ASHAMED OF YOURSELVES! STEALING FROM THE HARD WORKING PUBLIC ALLOWING THIS TO HAPPEN! MR & MRS MIRZA... Read more
10th Jun 2019 (5 years ago)

M.Y.C

1/5 Stars
First time I got there, Love Island was playing in the back. Need I say more.... Read more
16th Apr 2019 (5 years ago)

M Maguire

5/5 Stars
I recently referred a family friend to Cottons to sell a small parcel of land that had been in the family for years. Andrew Barden dealt with the instruction from start to finish in an open and professional way and the level of service provided was exemplary. The office staff were always on hand to deal with any queries or calls and they are always friendly to speak to. After a number of pre-auction offers were received, they achieved a good result at auction, much to the satisfaction of their client. I would thoroughly recommend Cottons to both buyers and sellers who want an honest and professional service. Michael Maguire... Read more
Seller
23rd Jan 2019 (5 years ago)

C phillipson

5/5 Stars
I have bought two properties in auction and also have cottons management team deal with a letting, I can only say this company is totally professional with keeping me updated and would highly recommend Andrew Bardon and his team.... Read more
Landlord
13th Jan 2019 (6 years ago)

J Claver

5/5 Stars
They did a great job for me with my granddads house. They made it really easy and were very efficient. They got a great price for the property and the process for stress free. Thank you... Read more
Seller
26th Nov 2018 (6 years ago)

D blewett

5/5 Stars
Great company and highly recommended. Really surprised to read the bad reviews as I have always found them to be excellent to deal with and they always go above and beyond. Would 100% use them again. Thanks Cottons... Read more
16th Nov 2018 (6 years ago)

J Minwalla

5/5 Stars
I’m a landlord and would have no hesitation in recommending Cottons to both landlords and tenants. Over the last 10 years they have looked after my properties, found good tenants for me, and given me and my tenants good service through their maintenance department. Their lettings team is very experienced, with helpful staff who've been in the job for years. They know how to manage tenancies smoothly and effectively, for the benefit of landlords and tenants alike. For safe, compliant, and hassle-free lettings, you need to choose your agent carefully, and Cottons haven't let me down yet. They're good people to deal with! This is a genuine review, and I can be contacted through Cottons for verification.... Read more
Landlord
14th Nov 2018 (6 years ago)

R Smith

5/5 Stars
Had a great experience with the lettings team, I can't speak for the other reviews but I would definitely use them again.... Read more
Landlord
25th Oct 2018 (6 years ago)

G Berry

1/5 Stars
Believe the negative reviews! These people haven’t got a clue what they are doing! They’re so bad at their jobs I’m surprised they haven’t been sacked for the way they treat people and don’t get anything done. Whoever is supposed to be in charge of this place needs to open their eyes, see how bad things have got there and read customer feedback, instead of posting 5 star reviews on google saying it’s everybody else that’s wrong like a child. Grow up and start making things better. Never using this joke of a place again.... Read more
8th Sep 2018 (6 years ago)

J Minton

1/5 Stars
Company are nice and friendly but absolutely awful at correcting maintenance issues more than six months waiting and still nothing done. Bathroom looks disgusting... Read more
Tenant
30th Aug 2018 (6 years ago)

L Payne

1/5 Stars
Used Cottons to rent a property and have never previously experienced as poor service. On receiving the keys to the property we attended and discovered that it was filthy from top to bottom including the oven where the glass from the door was hanging off inside. Rang them immediately and were told it was let as it was, queried this and asked if they would expect us to clean it prior to leaving to receive our deposit back and were told we would get a call back from the letting manager this was on a Friday afternoon and despite 2 further phone calls I am still waiting for a return call to explain when if nothing else the oven will be repaired. Landlords and Tenants steer clear if you can!... Read more
Tenant
6th Aug 2018 (6 years ago)

R Almasi-shehni

3/5 Stars
Thank Dan for your explanation you done , we are waiting for good news from you soon !... Read more
15th Jul 2018 (6 years ago)

M Jones

1/5 Stars
The most dishonest people I’ve ever dealt with. I don’t know if it’s because they don’t know what they’re doing or they simply don’t want to.... Read more
12th Jun 2018 (6 years ago)

J Podbury

1/5 Stars
What an absolute bunch of clowns this lot are. It seems half are too lazy to do their job and the other half don’t know how. Never worked with a slower more incompetent group of individuals.... Read more
22nd May 2018 (6 years ago)

R Almasi-shehni

1/5 Stars
I would not recommend this company to any one , it is just a waste of money and time . If you are looking for buy or sell house and want a headache , then you are welcome. They don't care about their customers at all . After one month waiting for a response and calling twice a week ,they don't bother to inform with a positive or negative response,just keep you hoping you still having possibilities...... Read more
21st May 2018 (6 years ago)

H John

5/5 Stars
Excellent because of their trustworthiness.... Read more
30th Mar 2018 (6 years ago)

P Green

1/5 Stars
Awful service. Don’t use.... Read more
15th Feb 2018 (6 years ago)

J Coombes

5/5 Stars
IGNORE THE REVIEW FROM MALIK KHAN HE IS NOT A LANDLORD OF OURS AND HAS BEEN POSTING MALICIOUS REVIEWS ON SEVERAL LOCAL BIRMINGHAM AGENTS GOOGLE PAGES> IT HAS BEEN REPORTED... Read more
7th Feb 2018 (6 years ago)

M Khan

1/5 Stars
I would not recommend Cottons for letting out your property. Once they let it out they don’t care about you. Customer service is non-existent. Tenants are always calling me even though I pay Cottons to manage. Rubbish agent.... Read more
Landlord
3rd Feb 2018 (6 years ago)

D Placido

5/5 Stars
Great helpful customer care department... Read more
27th Dec 2017 (7 years ago)

A Hunt

5/5 Stars
Had a brilliant experience with cottons, the sales team (Emma, Dan and Jack) were all highly efficient, friendly and professional. They made the whole process so easy and stress less, would HIGHLY recommend... Read more
Seller
29th Apr 2017 (7 years ago)

G Cooper

5/5 Stars
I have recently used this company and their sales department. I must say the team as a whole were very polite, freindly and approachable, but especially Emma who I dealt with the most. If any one is looking for a responsive, helpful team then this is great one to use.... Read more
Seller
26th Apr 2017 (7 years ago)

H Marriott

5/5 Stars
I would highly recommend Cottons. The sales team where excellent, nothing was to much trouble for our point of contact Emma. She handled everything in a very professional manner. A pleasure of a company to deal with.... Read more
26th Apr 2017 (7 years ago)

A Ellis

1/5 Stars
Water poring through my ceiling no emergency number to call ... Read more
15th Feb 2017 (7 years ago)

J Coombes

5/5 Stars
I was disappointed to read the recent review regarding the application process and difficulty getting in touch with the office, I genuinely am sorry that this particular applicant felt so disappointed that the felt the need to warrant a review such as the one written, especially as the applicant is still interested in our properties and had not responded to attempts to communicate. However, that being said I do feel I need to address the concerns raised. Firstly, we have a full team in the office that I am immensely proud of to field calls, we do our very best to offer prompt and correct advice, it would be inaccurate to say that we manage to attend all calls, unfortunately we simply cannot. We do have an answer phone system to assist, or you can also get in touch via our facebook page or email, Rightmove or Zoopla. I feel that should so many genuine attempts to contact us had been unsuccessful, contact could have been made via any of the other suggested mediums. I do appreciate that that not everyone will have access to the internet, again I would like to offer our apologies for any difficulty you had getting through to us. Secondly, I am genuinely sorry that you felt the service didn't meet expectations, however, to address certain points of the review, a full apology for any misunderstanding was made, and an immediate attempt was made to contact the applicant following the applicant leaving the office despite use of derogatory remarks made about our services, it is correct that despite this you were invited to leave application forms with us on the basis that should the property in question be taken we had 5 more properties undergoing full refurbishment that we would gladly offer for consideration to any unsuccessful applicants as a priority. A point witnessed by the applicants I was also attending to at the time. This fact was also picked up during the viewing, a viewing that this particular applicant did not attend, also a day later this applicant's partner called requesting a viewing on two further properties we have, despite the fact her partner had referred to us as cowboys. Therefore in conclusion to this review, where I am genuinely sorry the initial meeting did not work out as we all would have liked and lessons will be drawn, it is interesting to note that despite the scathing review, undue and unwarranted comments made about our service this applicant still wishes to do business with us, we would also be delighted to business with them. I invite the applicant to get back in touch.... Read more
15th Aug 2016 (8 years ago)

D Adams

1/5 Stars
I'm not normally one to do this, but feel cheated. Rang all day Friday, left message after message, I had to call them as no message was picked up and returned. Arranged viewing, partner went to view on Saturday where she was left outside wondering what's going on, knocked the door several times but was ignored. we were told all applicants would be taken into consideration and they would pick the most suitable. Monday morning, made a 50 mile round trip to drop application forms in, when I arrived at 9:20 in the morning I was told someone had taken the property?? No apology, even questioned whether or not I was at the viewing, Jason I believe his name was, no apology, and then arrogantly asked to leave me application as they had more properties coming up for rent soon... My point being why would I leave my forms knowing that they are not a company of there word? We were told by two separate members of staff that they would choose applicants once they'd all been taken in. Shambles, total Cowboys with 0 sympathy for a professional couple in a genuine situation. Wouldn't recommend to anyone.... Read more
8th Aug 2016 (8 years ago)

S Shirley

5/5 Stars
I would have no hesitation in recommending Cottons. I recently sold a property in their February auction and acheived 17% over the reserve price. The room at Villa park was packed with hundreds of people and the atmosphere was fantastic. Everything was very well organised from the viewings to the buyer signing the contract on the day. I would like to thank Andrew Barden and his team for all their help and advise. John Allen.... Read more
Seller
10th Mar 2016 (8 years ago)

P Tomlins

5/5 Stars
I have bought and sold property at many of Cottons Auctions and always found the service provided to be excellent, all the staff are very professional and have great knowledge in their respective fields. ... Read more
Seller
5th Nov 2015 (9 years ago)

M Shafiq

5/5 Stars
Great company highly recommend to people wanting to sell property quicker than normal estate agency route, clear transparent advice on disposal with excellent service to match. ... Read more
Seller
12th Oct 2015 (9 years ago)

C Dickins

5/5 Stars
No problem with Auction service. If you do you homework.... Read more
19th Apr 2014 (10 years ago)

S Kelly

2/5 Stars
WARNING TO ALL BUYERS WHO BUY PROPERTIES AT THIS AUCTION.They rip off buyers by putting high amounts of fees hidden in the special conditions contract. Which is most likely illegal as its not written or mentioned clearly. it should be reported to watchdog to investigate ... Read more
Buyer
11th Dec 2012 (12 years ago)
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