J Guldberg
Edwin Thomson were good value for money and they were helpful and professional throughout. Easy to talk to and willing to discuss sales strategy.... Read more
Seller
30th Apr 2024 (8 mo. ago)
J Wood
Fantastic experience working with Amy Welsh and the Team at Edwin Thompson. Amy in particular was professional, knowledgeable and super efficient. The Team exceeded our expectations in regard to communications - also achieving a good sale price and excellent outcome for us as a Vendor. Much appreciated - Highly Recommend.... Read more
Seller
30th Apr 2024 (8 mo. ago)
J Dalton
Very good and efficient response which was just what was needed.... Read more
2nd May 2023 (1 year ago)
L Macaskill
Family has dealt through Edwin Thomson for years and until recently, I dealt through these agents. Professional service,always helpful and correspondence is very quick. Would recommend to anyone.... Read more
19th Mar 2023 (1 year ago)
S Stewart
Great experience when buying a property from Edwin Thompson. Alan, Amy and Emily have all been fantastic answering questions and helping us move the date of entry forwards. Would definitely recommend!
Thanks Guys!... Read more
Buyer
15th Mar 2023 (1 year ago)
B McInally
Purchased a property being sold through E Thomson recently and more than happy with service provided. All issues with sale addressed immediately, great communication throughout and all provided in a friendly, professional manner. Great having one point of contact throughout(in our case Amy). Would certainly recommend.
Bernie... Read more
Buyer
13th Mar 2023 (1 year ago)
K Laszkiewicz
Extremely disappointing with the service form this agency.
We had booked 2 viewings of the property to sell. ( 12.40p.m. and 1.00 p.m. the same day, the same time, the same city, the same person from agency to show - Amy, I have 2 writing conformation about the viewings)
First viewing - no one turn up.
Second - no one turn up.
When I phoned. I was told, in disrespectful way, that the second property is sold and the first they can show me later.
Non explanation, no apologies. Later on I got an email that property is sold and they can show me the other. Again, no apologies or explanation at all.
Wasted time and nerves.
Never was treated in this unprofessional way. I feel sorry for the seller of this flat.
Loosing client only because the agency is completely unprofessional.... Read more
25th Feb 2023 (1 year ago)
R Law
I have had multiple dealings with them over the last few years and they have always been really helpful. Also accommodated viewings out of office hours to fit around my work.... Read more
15th Nov 2021 (3 years ago)
P yeatman
Once this company found out we were not big spenders dropped us like a hot potato... Read more
23rd Oct 2021 (3 years ago)
R Clelland
I phoned to ask about buying a piece of land I was to be put through to someone in that department I got a gurgling sound and then cut off... Read more
Buyer
22nd Jun 2021 (3 years ago)
C Murphy
Edwin-Thompson (Galashiels)
My initial experience of pursuing a commercial property with this letting agent was less than acceptable and I had be questioning the financial input and mental stress I had been through trying to communicate with them.
However, after some feedback and an emphasis on improving communication, I was very happy to work with the team again and complete the application for a property.
The second bout of negotiations were respectable and understanding of both tenants and landlords needs. In the end they were professional and courteous. I am happy to have taken on a property via this agent.... Read more
Landlord
20th May 2021 (3 years ago)
M Collins
Very helpful staff.... Read more
18th May 2020 (4 years ago)
I Email
Professional service. Great rates. Thank you ????... Read more
31st Mar 2020 (4 years ago)
S Faffenstein
Rather poor service from Galashiels branch when setting up a lease. Used a reference firm who twice misidentified a Scottish company as an English one and did not spot the error, when questioned refused to acknowledge and gave a fairly vacuous answer. Far from professional, would avoid.... Read more
Landlord
20th Jul 2019 (5 years ago)