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Estate Agents in Uxbridge
Gibbs Gillespie - Uxbridge

Gibbs Gillespie - Uxbridge

4.7

1058 reviews

Opens Monday at 9:00am

266-268 High St, Uxbridge, UB8 1LQ

We love our job. We love helping people find, sell and let wonderful homes, and we understand that moving house is a life-changing decision, so we are here to guide you every step of the way. Over the last 30 years Gibbs Gillespie has grown from a single office in Ruislip to be one of the most successful estate agents in London, Hertfordshire and Buckinghamshire, with a network of 15 offices. Our continued success is down to three things: our customers, our staff and our passion for property.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 5:30pm
Saturday 10:00am - 3:00pm
Sunday Closed

View all details

Accreditations

Gibbs Gillespie - Uxbridge Reviews (1058)

Have you used this agent?

P Chadwell

I dealt with Josh. A terrible experience. Forced and pressured selling. I withdrew from my purchase at a cost to me. Had I known I would not have spend over 2k. Terrible experience. Do not use this branch.... Read more

21st Nov 2024 (23 days ago)

S Carlin

As a long term tenant with Gibbs I can happily say that the service provided by the letting team is excellent. I normally deal with Claire and she has dealt with a rather frustrating issue from start to finish, always keeping us informed and managing to resolve it. Always professional and makes you feel like they put the tenants first. Would recommend to others.... Read more

20th Nov 2024 (24 days ago)

N Dhull

Terrible Experience with Gibbs Gillespie Uxbridge Branch. Protect yourself from the stress and financial exploitation I have endured. My experience with Gibbs Gillespie has been nothing short of a nightmare. I would strongly advise others to avoid this agency at all costs due to their unprofessionalism, lack of transparency, and outright exploitative practices. NDO Scam: They pressured us into signing up for their "No Deposit Option" (NDO) scheme, sugarcoating it as a better alternative to a traditional deposit. What followed was a complete disaster. Over the course of our tenancy, we paid approximately £900 for the NDO—money completely wasted, as it offered no benefit whatsoever. The NDO charges constantly changed when we disputed landlord unfair charges—starting at £120 and later fluctuating to £185, £261, £222, and finally £159.01—with no clear explanation or breakdown. These arbitrary charges made absolutely no sense and were communicated inconsistently, leaving us frustrated and confused. Unjustified Name Change Fee: We were charged £200 for a simple name change on the tenancy agreement—an outright violation of the Tenant Fees Act 2019. Despite repeated requests, the agency failed to provide an invoice, justification, or even the updated document reflecting the name change. They simply ignored our concerns, leaving us to believe they exploited our lack of legal knowledge. Incompetence During Move-In and Move-Out: When we moved in, no one from the agency was present to hand over the keys, forcing us to go to their office. The same lack of support was evident during the move-out process, showcasing their complete disregard for tenants. Check-In Report Fraud: No check-in report was provided when we moved in, and it was only after raising this issue after we moved out that they produced an unsigned and unverifiable report dated years before our tenancy. Later, they sent another report filled with blurry, low-quality photos taken by a different company—completely incomparable to the check-out report. This was looks clearly a setup to manipulate the arbitration process. Unfair Arbitration Process: Gibbs Gillespie hided critical evidence which we sent for dispute from the arbitrator, including documents I had submitted multiple times. They only submitted a biased form with incorrect charges, completely skewing the outcome of the arbitration. Their actions have forced me to spend countless hours proving my case, all while dealing with the immense stress they caused. Gibbs Gillespie's entire system seems designed to frustrate tenants and push them into paying inflated charges rather than resolving disputes fairly. Their lack of accountability, shady practices, and poor service are appalling. I am now taking this case to the Property Ombudsman, but I strongly urge anyone considering renting through Gibbs Gillespie to reconsider. I am saying again Protect yourself from the stress and financial exploitation I have endured.... Read more

19th Nov 2024 (25 days ago)

Anonymous Tenant

The Gibbs Gillespie agency is one of the most commendable firms I have encountered during my search for a new apartment. I would like to extend my sincere appreciation to Jess for her exceptional efforts in facilitating a seamless renting experience. She exemplifies professionalism and effectiveness in her role as an agent. Jess played a pivotal role in helping us secure this property. Her responsiveness to inquiries was consistently prompt and informative, and it is evident that Gibbs Gillespie possesses a well-coordinated team. I look forward to maintaining positive and timely communication as I acclimate to my new residence. Thank you, Jess, for your invaluable assistance.... Read more

17th Nov 2024 (27 days ago)

J Ahmed

Outstanding Service from Ms. Jess at Gibbs Gillespie, Uxbridge I had the absolute pleasure of working with Ms. Jess from the Gibbs Gillespie Uxbridge branch, and I cannot recommend her highly enough. From start to finish, Jess demonstrated professionalism, expertise, and a genuine passion for delivering exceptional service. Her communication was impeccable—she kept me updated at every stage, patiently answered all my questions, and always made herself available. Jess has an impressive knowledge of the local property market, and her advice was invaluable in helping me make informed decisions. What truly stood out was her attention to detail and ability to understand my needs. Jess went above and beyond to ensure the process was smooth and stress-free, making what could have been a daunting experience feel seamless and enjoyable. If you are looking for an estate agent who combines professionalism with a personal touch, Jess at Gibbs Gillespie, Uxbridge, is the one to trust. Thank you, Jess, for your hard work and dedication—you’ve set the bar incredibly high! Five stars, without hesitation. ????????????????????... Read more

15th Nov 2024 (29 days ago)

S Cliff

Wasted my time. Viewed a property that was sold, told it wasn’t sold by the person showing us around. Person showing us around said we would be called Monday morning to ask what we thought, was anticipating the call - never received one. Emailed questions we had on the property on Sunday, got no response so rang on Tuesday and was told they’d email responses when they had them all. No curtsey email to say they were looking into it and would come back soon? Received answers on Wednesday which were simply “yes/no” completely unhelpful, asked to ring for further explanation. Wasted my time calling them to be told it was sold. They wasted half my week on a house that was sold when we were prepared to offer and try buy it. Will not be using them anytime soon.... Read more

14th Nov 2024 (30 days ago)

G Singh

Worst experience till now. I am first time buyer Waiting 4 months for house with this estate agent. I call in the office and he say I talk with seller .then not call back to me.... Read more

14th Nov 2024 (30 days ago)

Khosro

Best work... Read more

9th Nov 2024 (5 weeks ago)

S Fox

Simeon Emanus???? from Uxbridge branch was fantastic. Great communication! Above and beyond... Read more

31st Oct 2024 (6 weeks ago)

G Hickey

Great team who keep on top of a landlord's concerns and communicate the outcome of any maintenance requirements consistently - especially Leona who has a pleasant manner and gets the job done efficiently. 5 years on & Gibbs still doing a great job with Leona helping me keep things on track to the benefit of the tenants & us as responsible landlords. ????... Read more

29th Oct 2024 (7 weeks ago)

A Saeed

I would like to thank gibbs?gillespie for their fantastic service. I really appreciate Ms Jessica for her quick response and detailed guidance from start till the end of process. Highly recommended.... Read more

29th Oct 2024 (7 weeks ago)

M Chauhan

If you are first time with them please note you will feel they are the best and when time passes you will realize what mistake you have made. …… it sad to see how this whole scenario has been handled and how much stress is given to us. Here few points I would like to point out. - initially when we got this contract for the house I asked so many questions and everytime rene gave me some different answers and assured me that Gibbs is there to look after. Unfortunately rene left in the between and now the assurance she gave turned out into a nightmare. Whether it’s about no hot water in the house, no connection to ovens , so many spiders on doors, dust and webs around the ventilators - Communication regarding final payment. Lewis please note we are not the one who are over complicated this. It started from the Gibbs and your team where I got a call from you that I will recieve the final email for the payment and thn the email I recieved from the PMadmin Gibbs stating that the final payment will be this much. If you guys mention 39£ in that email I would have paid that too. I was paying all the amount on time that whole year and I don’t think so it will be a case. - Landlord- would like to mention how Mr. Arvin reacted to this and how his email passed by. Whenever there was any issue rather than texting he preferred calls now I understood why. If I go in depth trust I personally felt like we got scammed. Scammed by such company is not very ideal. After asking for help in the starting I should have take this whole into account. I am not sure what type of professionals we are dealing with right now because all I can see is you all are standing in landlords side and we are here standing like fools. Special thanks to Claire because the amount of changes she did in her all emails and how each email looked different to another was outstanding and off course we are free here and we have to adjust our life according to her timelines which got changed in every single email but the fact to notice was 2 emails came within 24 hours one stated a timeline of 5 days and another 48 hours. I mean wow. If this dispute is only about landlords claims I would have been bit more relaxed because I have all the proofs but my whole concern came from the agents who were there and claimed in the starting of our tenancy that “we are here and you please be assured that we will take care”. In this whole scenario I haven’t felt like any of you understood our situation. I will blame you only Lewis because it was each one from who was involved equally bothered our mental health and obviously gave same amount of anxiety. As been tenants registered with Gibbs I am glad that we did not continue any tenancy further. I saw my partner struggling every evening after his working hours spending 4-5 hours in gathering all the relevant replies for Claire. Which is not acceptable. And the statement of “over complicating “ makes me replying to the email. And fortunately and unfortunately it’s not just us who is facing this issue with Gibbs. I saw how other people Also had same issue with this previously. Lewis last but not least I expected a fair treatment from you guys but I am very disappointed because I haven’t got any support from my agent. And trust me after asking 10 times for the NDO charges no one told us why it and for what it is. And now telling us not to over complicate sounds like telling us to get off. We are not who created this mess. It’s the team of Gibbs and particularly Claire. Wishing you a good day as our every single day is ruined by the amazing team of Gibbs. Thanks Regards, Mansi... Read more

26th Oct 2024 (7 weeks ago)

L Phillips

Really pleased with the outstanding service received from them especially from Shenae Dudley in uxbridge maintenance department and Clinton in lettings in Rickmansworth branch. Both members of staff have gone above & beyond to firstly understand & accommodate my requirements & secondly went the extra mile to resolve the problems we faced. I Would highly recommend using Gibbs Gillespie. Thanks guys once again for your professional service & friendly approach.... Read more

20th Oct 2024 (8 weeks ago)

M Amerifard

I had my best experience during renting process. Gibbs is the best realestate had I ever seen. I must thank Miss. Jessica Strand for her helping hand. She explained us everything step by step and I appreciate her patience and helping sense.... Read more

16th Oct 2024 (8 weeks ago)

A Robertson

Jess at Gibbs uxbridge, has been amazing her patience and help , got us through the whole process easily and dealt with me being stressed with kindness and understanding... Read more

16th Oct 2024 (8 weeks ago)

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