Dealing with Arron James as a landlord has been an absolute pleasure! Each member of the letting and property management team are always very helpful and responsive.
Couldn’t recommend them enough!
Had the misfortune to interact with this estate agents. Compared to their local peers, I found them to be unprofessional, poor communicators, unable to live up to their promises and in the end just downright rude and arrogant (I'm talking about the chap who's pictured on the right). Won't be using again and certainly will not be recommending them.
Couldn’t fault the service we received from Charlotte and the team. It was our first time selling a property and Cameron took the stress out of the whole process. Charlotte was always at the end of the phone whenever we had a question. Would 100% recommend Cameron if you are selling your property.
This agency is terrible. I have rented in a lot of places and this has to be the worst of them all. When trying to fix a problem they take ages to reply if it does not benefit them in any way. Would not recommend
An excellent service from Sophie and the team from beginning to end. We were previously with another Estate Agents for almost 9 months without any success. But Sophie and her team from Viewing to Completion, kept us up to date and informed throughout the process. Made a dream come true for us, whilst providing excellent service in a professional and honesty manner. Happy First Time Homeowners :)
Kwame, Grace and Baby Analise
I have rented 2 properties really good and return your calls and full of promises until you sign and hand over your deposit.
The first property I moved into was dirty and needed painting I was told it would all be sorted out I had to pay a decorator to paint the lounge and bedroom we could not move in for a week when we checked ou they charged me for 2 light bulbs and cleaning as they were selling the property.
The property I have now moved into the washing machine isn't working properly so my wife has to go to the laundrette and we have other problems but looks like I will have to pay for them myself.
Stephen and the team were a pleasure to deal with; they did a great job of marketing, communications, and management of buyers
Beware if you are a tenant as they will take as much money as possible from your deposit by breaking previous agreements and deny any communications. Service to correct a problem is awful - took 5 days to bring heating back on in the middle of winter! Basically in with the landlords to rip you off, stay away, loads of better estate agents in the area!
Amazing. Orchard Property Services impressed my parents and I with thier outstanding service. After having a flood in my parents property they had to be relocated promptly. Calvin in the Lettings team made sure this was dealt with. Dealing with ICAB and our insurers he made the move as stress free as possible. Perfect service.
The worst experience ever!! They are not serious...
We got keys to our first home today. And the process wouldn't have been easy without the support of the wonderful people at Andrews Residential. I would recommend James Cheal and Ben Purcell as thorough professionals with great customer relationship skills. From placing the offer to securing the keys, James has been in contact to make sure everything was to our liking. He had to come down to open the property every other week for about 3 months for us to get quotes from builders and decorators, for us to show friends and family etc., and he did it for us without any complaints.
It was wonderful to do business with these guys at Andrews Residential and I would recommend anyone wishing to sell or buy to give these guys a call and from the moment they pick up the phone, I assure you, you will decide that you won't be looking for another estate agent
So unprofessional, they book you for viewing to apartment that is still not available. Literally they wasted my time.