A Mullen
1st class service all the way, sold the house in one day. Gina was always ready with advice when needed and I would recommend Goodlife to anyone.... Read more
Seller
15th Nov 2024 (12 weeks ago)
Had viewings immediately & they have been great thro the whole process... Read more
Seller
8th Nov 2024 (13 weeks ago)
Great communication always kept up to date with potential buyers.... Read more
Seller
29th Oct 2024 (15 weeks ago)
P Barnes
Professional and attentive service. Definitely to be recommended.... Read more
28th Oct 2024 (15 weeks ago)
V Booth
The team were great helping us with a sale, would definitely recommend them to everyone.... Read more
Seller
23rd Oct 2024 (15 weeks ago)
J Holland
Gina at Good Life has been great throughout our purchase, keeping us up to date on progress, dealing with queries and helping it go as smooth as possible. We were really pleased she was involved.... Read more
Buyer
22nd Oct 2024 (16 weeks ago)
T Sito
Fast and professional team pleasure to work with them... Read more
21st Oct 2024 (16 weeks ago)
A Dorward
Where do I start ???? I cannot thank Dean and his lovely staff enough, they are an amazing team, especially Gina who will always find time to speak to you for advice even if its not related to your sale.
Dean is phenomenal! He consistently went above and beyond for me during my house sale journey. He was always available, and I really could tell he was in my corner and had my best interests in mind at all times. He is not only knowledgeable but also passionate about helping his clients. I will always recommend him to anyone who needs an estate agent. Thank you,
Dean & staff
Andrea Dorward... Read more
Seller
10th Oct 2024 (17 weeks ago)
J taylor
Great company and great service throughout our purchase, would recommend ????... Read more
Buyer
10th Oct 2024 (17 weeks ago)
J Sowerby-Warrington
Excellent customer service from Sue Smith the account lead, throughout the sale of my property. All queries dealt with smoothly in a professional manner. Would highly recommend using Good Life.... Read more
Seller
7th Oct 2024 (18 weeks ago)
T Cornthwaite
Gina at Good Life is extremely good at what she does. She kept us informed through every step until completion. Would definitely recommend and use this firm again.... Read more
23rd Sep 2024 (20 weeks ago)
P Dawson
We used Goodlife to sell our rental property. The service from start to finish was very professional. The marketing was very good and led to a quick sale. All the staff were very helpful and informative. Price was very competitive and we would recommend Goodlife.... Read more
Seller
23rd Sep 2024 (20 weeks ago)
Excellent communication and guidance.... Read more
Seller
22nd Sep 2024 (20 weeks ago)
J Julie
it's been an absolute pleasure to be a customer of Good life Homes. everyone I have spoken to and dealt with at every stage has been so professional and courteous. but a special mention to Gina who has guided me through this whole often stressful process and kept me going and always giving strong motivational advice. I have sold my property and bought my new property through Good life and they have been excellent.I hope not to have to move again but if I did I would certainly go to this agent again.... Read more
Seller
20th Sep 2024 (20 weeks ago)
C meik
Goodlife have been excellent throughout the process of selling my property. From the start with Dean he details the full process and guidance on listing. The office staff or nothing but helpful and Gina is constantly giving updates throughout the entire process and even acting as a therapist every now and then. I would like to thank everyone involved in the company as i have massively appreciated their support.... Read more
Seller
13th Sep 2024 (21 weeks ago)
R Begum
The service is really good and frendly. Always responsive when needed. I am really happy with them i sold my dad's 1970 building... Read more
Seller
6th Sep 2024 (22 weeks ago)
D David
The team is helpful, professional and knowledgeable. Highly recommended!... Read more
24th Aug 2024 (24 weeks ago)
F Azizi
It’s been a pleasure dealing with Sue Smith and the team. Always very responsive to all questions I had. They have kept me and my wife informed through whole process. Would definitely recommend Good life homes.
Mr Azizi... Read more
Seller
22nd Aug 2024 (24 weeks ago)
C Gordon
Thank You, Gina!... Read more
19th Aug 2024 (25 weeks ago)
A Jane
Amazing from start to finish. Thankyou so much to Gina for everything you do! Extremely helpful and always there.... Read more
16th Aug 2024 (25 weeks ago)
D Bell
From the initial enquiry and up until the exchange of contracts, the team at Goodlife were exemplary in their dealings throughout the whole process. After the valuation and photographs were taken, the property was put on the market on the Friday with the first viewing appointed for that afternoon. After a second viewing on the Saturday morning, an offer was received and Gina handled the negotiation with the client, agreed a price and the property sold, all within 24 hours. We were kept fully informed of the progress of the sale right up until the completion by Gina and the girls and I can unreservedly recommend Goodlife for the sale of any property. 10/10 Well done and thank you to all at Goodlife. David Bell.... Read more
Seller
15th Aug 2024 (25 weeks ago)
J Longstaff
Purchasing my property was easy and stress free thanks to the help I got along the way from Gina, she is incredibly helpful and professional. I highly recommend Good Life Homes!... Read more
Buyer
9th Aug 2024 (5 mo. ago)
R Toomey
Goodlife were fantastic throughout the process of selling my property. Would highly recommend. Thank you for all of your support!... Read more
Seller
7th Aug 2024 (6 mo. ago)
Charlotte
Good Life have been brilliant in the purchase of our home, we have relocated from down south and Gina has been amazing from start to finish sorting things out for us in our absence and making the whole process run smoothly, nothing was a bother to her. Thoroughly recommended, thank you!... Read more
Buyer
2nd Aug 2024 (6 mo. ago)
The staff, mainly Sue, very pleasant and helpful.... Read more
Seller
30th Jul 2024 (6 mo. ago)
J Lawton
A superb performance at every stage of the process of my successful sale . Careful attention to our needs from owner Dean was greatly appreciated and on going support from Gina Brown was faultless in that she worked very hard in navigating a chain of clients and ultimately secured successful completion . Gina communicated with us frequently and offered vital advice , which I believe was crucial to the success of the sale . Nothing was too much trouble to her and her reassurance greatly reduced any stress we were feeling . First class service from marketing and viewings managed beautifully. I recommend Goodlife without reservation .... Read more
Seller
22nd Jul 2024 (6 mo. ago)
C Thompson
Very helpful and friendly staff, kept us updated at all times... Read more
19th Jul 2024 (6 mo. ago)
K Hood
An absolutely first class service from start to finish.
Thank you to Dean, Gina and the entire team for their friendly, professional and assuring service throughout the journey of moving house.
The communications and updates were very much appreciated.
The best Estate Agents we've ever dealt with.
Highly recommended.... Read more
19th Jul 2024 (6 mo. ago)
B ademola
Property manager and the whole team did an awesome job. Prompt response, very supportive and very friendly with good CS relations mgt. Great customer experience. I'd Def recommend ???? ????. S/O to Sue- Many thanks for all the efforts in making this happen seamlessly.... Read more
18th Jul 2024 (6 mo. ago)
G glenn)
Great Service would highly recommend x... Read more
17th Jul 2024 (6 mo. ago)
C Barrett
From start to finish the whole process was made easy by Good Life Homes, also the "pay up when sold" model gives a lot of confidence and helps cash flow while moving. Gina was excellent at managing all steps of the listing, viewing and sale confirmation process, I can't recommend Good Life enough. Ask for Gina!... Read more
Seller
15th Jul 2024 (6 mo. ago)
C Davis
Good life have been very professional and efficient since the first meeting we had to discuss a property going on the market. It’s been a pleasure dealing with Gina through out the whole process. Would defiantly recommend using Good Life... Read more
Seller
15th Jul 2024 (6 mo. ago)
P Adams
Excellent, friendly, and professional service. This started from the first contact and continued through to closing on the sale. Nothing was too much trouble for Gina and her team. Equally, the sensitive and understanding approach from Dean was greatly appreciated, along with the first class marketing of the property. We highly recommend Good Life Homes.... Read more
Seller
15th Jul 2024 (6 mo. ago)
A Duffy
Very helpful staff, always kept up to date with the sale and timely responses to any queries I had. Would highly recommend. And a special thankyou to Sue, professional and lovely to deal with throughout the process.... Read more
Seller
8th Jul 2024 (7 mo. ago)
L Adamson
My experience throughout the purchase of my new home was exceptional, i was faced with a tricky situation towards the end of completion and Gina stepped in and helped sort the issue enabling the sale to go through on time.
Gina is a real asset to Good Life Homes.
Thanks
Lisa.... Read more
Buyer
27th Jun 2024 (7 mo. ago)
M Lawson
Really genuine estate agents. Will go the extra mile for clients. Very knowledgeable on complex matters.... Read more
22nd Jun 2024 (7 mo. ago)
V Mcbeth
Gina was very pleasant and professional, she helped me with a very difficult house sale,
Thank you very much.... Read more
Seller
21st Jun 2024 (7 mo. ago)
N Beres
Gina at Good Life assisted us throughout our journey as first time buyers, she was very professional and always had an answer to all of our questions, we are very grateful to Gina and the team at Good Life!... Read more
Buyer
20th Jun 2024 (7 mo. ago)
H lancaster
We had such a positive experience buying our first home with the help of Sue at GoodLife. The whole process was smooth, which allowed us to complete on our house quickly! Sue gave us recommendations for a surveyor and other companies for any quotes needed. We would definitely recommend!... Read more
Buyer
17th Jun 2024 (7 mo. ago)
S Meldrum
Used Goodlife before.Very supportive and always communicated efficiently and professionally Thats why I've used them 3 times The last sale was very emotive and difficult but staff helped as much as they could Went above expectations Thank you all... Read more
Seller
14th Jun 2024 (7 mo. ago)
W Wade
Wonderful team very approachable and nothing is too much trouble... Read more
14th Jun 2024 (7 mo. ago)
S Dunn
Gina was amazing, really personal service and got the job done.... Read more
V Robinson
Dean and Gina have been absolutely amazing when helping me to sell my house. Many potential buyers commented at their viewings as to how quick Goodlife was in responding to enquiries and making bookings. I sold my house within a week of being on the market and for a considerable amount more than I actually thought I would. The advice and guidance from Gina and Dean was brilliant and I felt very secure in their hands.... Read more
Seller
5th Jun 2024 (8 mo. ago)
J D
Excellent service throughout. Gina was so professional throughout, she was on top of everything,very patient with me and explained every stage We opted to take advantage of their viewing service and so glad we did. Margaret was so kind and considerate we both felt at ease with her showing buyers around our home ,it was as if we had known her for years. Couldn't fault the service and help we were given by Good Life.
Thank you.... Read more
Seller
4th Jun 2024 (8 mo. ago)
C Neasham
I was with two other estate agents previous to using good life and hardly got any viewings. My house was sold with Good Life in a matter of months. The communication was excellent, I was kept up to date all the way through and answered all of my questions. Very happy!... Read more
Seller
4th Jun 2024 (8 mo. ago)
J Williamson
great service.... helped all the way....kept informed......and speedy service....wil definately use this estate agent again first class job 5 GRADE A STARS FOR A JOB WELL DONE *****... Read more
A Newman
I would recommend Good Life & particularly Gina, even though I would say they don't have enough staff to cover the amount of work they've got which can lead to difficulty when trying to contact them or get updates. Our buyer was directly connected to us as a result of Good Life understanding what they were looking for & pinpointing our house as a perfect fit for them, although the whole process took much longer than expected due to multiple chains collapsing this was no fault of Good Life & we did get multiple viewings & offers until we sold.... Read more
Seller
27th May 2024 (8 mo. ago)
C Brennan
Me and my partner have just moved into our first home. Gina and the team helped massively every step of the way. I will definitely be using them again if I ever decide to move house again.... Read more
27th May 2024 (8 mo. ago)
V Morley
This was a very difficult sale as I was selling my parents home.
Good life were supportive and compassionate right from the valuation to the completion of sale.
I was always kept well informed and updated with any information needed
Would highly recommend and wouldn't hesitate to use Good life again.... Read more
Seller
25th May 2024 (8 mo. ago)
J Tate
Just sold our family home with goodlife and all the service we have received from start to finish has been excellent.
From the first time Dean came out to view the property he and was fully understanding of our needs. The video and photos and explanation of the property were amazing! We got so much positive feedback from lots of family and friends. Our house was sold within days and we certainly believe this was down to Dean doing an excellent set of photos and fantastic write up of our home.
Thanks must go to all his team especially Gina for being so understanding. Her communication skills were excellent. Also a shout out to the lovely Sandra and Margaret who showed us around the property and were as excited as us regarding our project!. Our son had sold his home with the company and recommended them to us and we also sold my mams house too. We would not hesitate to recommend to family and friends in the future.
Kind regards
June and Brian Tate.... Read more
Seller
25th May 2024 (8 mo. ago)
M Sutcliffe
No issues, all contact was prompt for call backs etc. Selling process was smooth. Thank you.... Read more
Seller
20th May 2024 (8 mo. ago)
A Martin
Excellent service, very friendly staff... Read more
18th May 2024 (8 mo. ago)
A rosu
I would recommend Good Life to anyone looking to sell or buy. Brilliant service from start to finish from Dean, Gina, Sue and all the staff!... Read more
10th May 2024 (8 mo. ago)
R S
The service we received from Good Life has been excellent from start to finish. They sold a property for us in 2021 so I had no hesitation in using them again. All staff were very efficient and professional and always kept me up to date on the progress of the sale. I would definitely recommend your services to others. Thank you Dean, Gina and all other staff, especially Sue who looked after us so well.... Read more
Seller
5th May 2024 (9 mo. ago)
C Tennyson
Put our property up with Good life homes and couldn't fault them! Shout out especially to all the girls who helped us through the process ( especially Gina)who were absolutely fantastic throughout the whole experience of selling a home. Would highly recommend.... Read more
Seller
3rd May 2024 (9 mo. ago)
M Evans
Not the easiest site to navigate... Read more
We were on the marketb10 weeks eith no veiwings. We have changed agent's.... Read more
Seller
3rd May 2024 (9 mo. ago)
A Huggins
Excellent service and communication. I highly recommend Dean and the whole team. Thanks.... Read more
J Peverley
Great people who go out of their way to help. Will certainly use again in the future.... Read more
23rd Apr 2024 (9 mo. ago)
T P
From our first meeting with Dean (Good life Owner) to value our home/arrange the sale, along with the work done by Gina to market the property, plus the involvement of other staff members, all to bring about a positive outcome, our overall selling experience was excellent.
Fees for selling were very competitive and good value for money when compared to other local estate agents.
All staff inter-actions were at all times very positive, professional and polite, with no pressure to make decisions.
All advice provided by the Good life team was excellent and proved extremely beneficial in obtaining the best possible sale price for our property.
Based on our personal experience, we are very happy to recommend Good life to others and would happily use them again in the future.
Tom and Julie... Read more
Seller
23rd Apr 2024 (9 mo. ago)
S Murray
I chose to sell my property with Good Life Homes after speaking with someone who had used their services. I am glad I did as they were excellent throughout the whole process. I would definitely recommend them. Thanks Sue and all the Good life team.... Read more
Seller
22nd Apr 2024 (9 mo. ago)
G Burgess
Would definitely use Good life estate agents again if I was selling a house. House sold within a week, I was kept up to date with progress of sale. Staff professional and friendly.... Read more
Seller
18th Apr 2024 (9 mo. ago)
L Dunn
Amazing and friendly service from good life always showed support through the whole moving process. Thank you for your help.... Read more
8th Apr 2024 (10 mo. ago)
P Olsen
Bought a house listed with good life - they were really friendly and helpful throughout.... Read more
Buyer
6th Apr 2024 (10 mo. ago)
M Melmoe
Would recommend good life to anyone looking to sell. Brilliant service from start to finish from Dean and all the staff!... Read more
Seller
30th Mar 2024 (10 mo. ago)
Great service but not the right time for us... Read more
Seller
30th Mar 2024 (10 mo. ago)
Powbongo
I was absolutely dreading going through the process of selling my home. I needn't have worried, Dean visited and professionally guided us through the process, exlpaining costs, time scales, and the process very well. Good old fashioned customer service!
Thank you very much.... Read more
Seller
19th Mar 2024 (10 mo. ago)
M Taggart
Used Good Life for the first time to sell a property and I would definitely recommend them as from the first time we met Dean, Gina and the team from the valuation all the way to the completion date they were fantastic and went out of there way to listen to our backstory and offer their help and support. Cannot thank them enough.... Read more
Seller
18th Mar 2024 (10 mo. ago)
N Hayes
We recently asked Good Life to list our home and we are really happy we chose Good Life. Dean was really professional throughout the whole process and explaining step by step of the listing and also listened to any concerns we had. Dean is brilliant at communicating whether that be via text messaging or phone call and strives to do what he says he will do. Thank You Dean for guiding us through this journey and hopefully we will sell our home with Good Life. I would recommend Good Life to anyone thinking of selling their home. Navpreet and Aidan... Read more
Seller
17th Mar 2024 (10 mo. ago)
G Ramshaw
Professional, courteous, friendly and speedy service. Highly recommended and will certainly use again for my next sale. Thank you Good Life!... Read more
Seller
16th Mar 2024 (10 mo. ago)
My experience with Good Life Homes was very positive. Smooth from beginning to end and I was informed promptly of any offers made. Also good value for money. Sue was very friendly and approachable to deal with during the sale. Only criticism was that I had a viewing that didn't turn up so I called Good Life Homes to inform them about this and I was told that someone would get back to me but no one did. Otherwise pleasant experience.... Read more
Seller
8th Mar 2024 (11 mo. ago)
K Cook
I could not recommend Good Life enough. From the first telephone conversation I had with Gina I knew this was the estate agent for me. They were professional and friendly on every step of the process when selling my home. From Gina and the team in the office to Dean coming to my home to take photographs and discuss the way forward to our sale. I would highly recommend Good Life estate agents.... Read more
Seller
7th Mar 2024 (11 mo. ago)
H Rich
Very helpful and friendly staff throughout the whole process... Read more
6th Mar 2024 (11 mo. ago)
A Halse
Fantastic service from start to completion.
Gina kept us updated and was very proactive throughout!
Would highly recommend Good Life .
Thanks again.... Read more
Seller
4th Mar 2024 (11 mo. ago)
A Benrashed
Great service provided by Gina and all staff. Couldn’t be more helpful and will definitely use again in the future.... Read more
1st Mar 2024 (11 mo. ago)
Despite not selling my property, I appreciate the efforts of Good Life Estate Agents. Their professionalism and communication were commendable throughout the process.... Read more
Seller
13th Feb 2024 (11 mo. ago)
G Burns
Easy to use... Read more
10th Feb 2024 (11 mo. ago)
Great company ,Boss Dean great man to deal with ????????... Read more
Seller
7th Feb 2024 (1 year ago)
F victor
They are professional in what they do... Read more
29th Dec 2023 (1 year ago)
Very friendly helpful staff, I felt as if nothing was a problem.... Read more
Seller
11th Dec 2023 (1 year ago)
L Stoker
Absolute shocking service. 5 months for a window seal in my bedroom to be fixed causing me to have to sleep at family members homes and heating on constantly. Also making the property unsafe as anyone could open the window from the outside. No discount on rent due to this. Constant emails and phone calls and a whole load of stress! If i could put 0 stars i would... Read more
Tenant
11th Dec 2023 (1 year ago)
G Reah
What a fantastic experience it was dealing with good life estate agents! I had a valuation from Dean and there was no hard sell or pressure on me whatsoever, the office staff are excellent and were always polite and friendly whenever I spoke with them, my property sold within weeks of being marketed and viewings were arranged by office staff with ease. I would recommend good life to anyone thinking of selling their property. I have completed today and it was totally stress free.10/10... Read more
Seller
6th Dec 2023 (1 year ago)
L Baxter
Good Life recently sold our home and did an exceptional job. We chose Good Life, as Dean Harding has a reputation for being open and honest with his Clients and that's exactly what we found. Once the house went on the market, the team were great behind the scenes, co-ordinating viewings and offers. A special mention for Gina, who is the real star of the show!!... Read more
Seller
27th Nov 2023 (1 year ago)
The best estate agents I've ever delt with. 100% recommend .... Read more
Seller
17th Sep 2023 (1 year ago)
G Loughton
Been calling Good life office many times, when I did get through 2 weeks ago, very unprofessional customer service, laughing in the office background, could answer any quires said they would call me back over 2 weeks ago, still no return call, all we want is a copy of our Tenancy agreement, very poor... Read more
Tenant
14th Sep 2023 (1 year ago)
Dean/Gina and the team have been fantastic and have really made the sale of my house stress free. Excellent advice from the start and due to the top quality marketing had plenty of viewings the day after my property went live. I accepted an offer on the property 4 days later and everything is moving along nicely. The team are very easy to get in touch with and have always kept me up to date with what is happening and going to happen. This is the first property I have sold and so glad I chose GOOD LIFE.... Read more
Seller
21st Aug 2023 (1 year ago)
A Charlton
Useless... Read more
10th Aug 2023 (1 year ago)
D A
Didn't pass my offers to the seller and lied to me telling me the offer had been rejected. I knew this as rather than messing around making offer after offer, I rang the seller myself and asked what they would accept. The seller confirmed that Good Life hadn't even contacted them with my offer. When I asked Good life why this had happened their excuse was 'well we knew that offer was a bit low'... Read more
Buyer
20th Jul 2023 (1 year ago)
S Ahmed
Just wanted to show my appreciation to Nicole and the team. Amazing service from day one. I put an offer in on my first home and Nicole was very hands on updating me along the way and got things pushed through.
My offer was accepted on 28/05/23 and I hopefully complete on 18/07/23
Thank you so much!!... Read more
Buyer
15th Jul 2023 (1 year ago)
We found Goodlife very helpful from the very first call made to them. Full advice and help were given from the first valuation visit. The staff are all very good and you are kept up to date with all viewings and receive feedback after the viewings. I would certainly recommend Goodlife estate agent to anyone selling their property ... Read more
Seller
4th Jun 2023 (1 year ago)
J Mason

Really poor communication and incompetent agent.
We were interested in buying a property. Made first offer 28/04. Hadn’t heard back by 02/05 so called and asked for progress update. Was told agent couldn’t reach vendor and had left a voicemail. Then asked what the offer was. Called back an hour later to say offer declined.
Then called me 03/05 asking for a revised offer which I gave. Didn’t hear back by 09/05 so called for an update. Again told agent couldn’t reach vendor and would get back to me.
Then received call 11/05 saying offer rejected and property now sold.
When I called to discuss I was told we aren’t ‘progressable anyway’ due to needing to sell our current property. A position the agent knew before calling me to get a revised offer.
Agent also stated the first offer made was 02/05 which was actually a follow up call from our 28/04 offer so clearly there was no action taken during that period. Would think part of an agents job would be to notify all interested parties to get the highest offer for their vendor.
I’ve since spoken to the vendor direct and they have told them that they could not get in touch with us to get a best and final offer, which is a lie. Telling both parties that they can’t contact the other when actually just not doing their job. Pleased we never listed our property with this agent to lose out on potential buyers.... Read more
Buyer
11th May 2023 (1 year ago)
A Laidler
Not as good as expected. Games at a good price 25-50c a play but just not as clean and bright as expected. Website makes a good job of advertising it.... Read more
9th May 2023 (1 year ago)
S Wallace
First class, professional service by Nicola, Gina and the team. Thank you for your guidance and support throughout the sale of the property. Highly recommended.... Read more
Seller
5th May 2023 (1 year ago)
P Storey
Marking a 1, out of fairness. Was planning on being a customer, sent off a query through their website on 24th of February, I've waited 3 weeks and no reply.
3 weeks and no reply from a potential client, I'd hate to think what their reply time is for a client.
To Dean, it was made via a property I was enquiring about renting, and submitted through your site. Clearly it was then looked at, and ignored.... Read more
Tenant
17th Mar 2023 (1 year ago)
D Olusegun
Good reception from the agents to an extent, especially the young ones...
Trust you'd get what you're looking for property wise, if it's available.... Read more
15th Feb 2023 (1 year ago)
MrRcornell
Arranged to view a property. The day before viewing I noticed the property was sold on rightmove. I thought I'd wait to see how long it took Goodlife to inform me.... they rang the next day 2 hours before my appointment. Good job I checked rightmove the day before and made other plans.... Read more
8th Feb 2023 (2 years ago)
A Ogle

Appalling customer service and dreadful communication skills. It took over 8 weeks to get my deposit back (£495), but they were extremely quick to demand money from you. I also didn't receive a full set of keys when I initially rented the property either.
The electricity meter was locked behind a fire door (I don't have a problem with that), but to not give me a key to enable me to read my meter caused issues when I moved in.
I had to resolve this myself, as the office took no responsibility whatsoever. I was even told I had all the keys when there was a set in the office with the electricity cupboard key on it. I didn't find this out until shortly before I moved out.
To blame the landlord for the delay in my deposit being returned, when it was wholly as a result of their incompetence, is absolutely shameful.
It took sending a fourth email informing them I was completing a statutory declaration, a request of a goodwill payment as I was incurring fees to have the form witnessed, on the back of an unreturned phone call eight days previously, two emails, and two texts from the DPS for any action to be taken.
The goodwill payment was denied, as the refund had been actioned that day, 8 weeks after I had commenced my application. The only thing I did get from them was an apology via email, which wasn't sufficient.
This isn't the only instance I experienced of their inability to do their job, so you could hardly say it was a one-off. I wouldn't deal with them again. If I could have posted a review with 0 stars, I would have.... Read more
Tenant
28th Jan 2023 (2 years ago)
N Foston
Wasted our time and resources. Rang up to enquire about a property and was offered advice which myself and my partner followed through with. Once we had everything in place, I rang back on the same day to book a viewing of said property only to be given completely different information. Use with caution.... Read more
27th Jan 2023 (2 years ago)
Anon
Under valued our property by 50k went with another and sold within 23hrs , clueless... Read more
Seller
6th Dec 2022 (2 years ago)
Paige

Myself and my partner lived in a house that was under Good Life for over a year and it was one of the worst experiences we have ever had. Our 'home' never felt like a home because of serious damp and mould issues that were never taken very seriously by Good Life. If you want an agency that's responsive, don't even consider these. Getting us into the house was fine and that's where their duty of care ended. Over the year we lived there I was told countless times issues would be 'chased up' and nothing would ever happen, I'd have to call sometimes 3 times a week. I eventually requested our landlords details and upon speaking with them directly we discovered much of what we had been reporting to Good Life (who claimed they were usually waiting on the landlord) hadn't even been raised to their attention! It felt like pulling teeth to just get a simple email response at times and some of the excuses I'd get were laughable "oh I don't know if my emails work" for example is just ridiculous. I hope anyone moving into a home under Good Life has a far better experience than we did. I would never consider a future property ran by this agency.... Read more
Tenant
4th Dec 2022 (2 years ago)
M Condacos
Absolutely fabulous agents, right from the start of the process with Dean,took professional photos ,special thanks to Sophia who kept me up-to-date with the progress of the sale, sold my house very quickly. I would highly recommend Good Life to anyone looking to sell... Read more
Seller
1st Dec 2022 (2 years ago)
Excellent from first visit and valuation forward. Lots of viewings, regular updates and advice.... Read more
Seller
9th Nov 2022 (2 years ago)
Very professional, showed prospective buyers around in a timely manner and kept me up to date.
Would recommend to anyone looking to sell their home.... Read more
Seller
14th Oct 2022 (2 years ago)
L Louise

I have refrained from complaining about my experience with renting good life homes until now, after 2 months of being ignored and allowed to live in a biohazard.
Firstly, upon moving in, we had wrongly assumed the house would have been freshened up a bit (nothing major, maybe just a hoover and a mop) but instead we walked into a house with sticky living room floors, grime, dirt and dust collected in every nook and cranny, holes in practically every wall as well as random wires sticking out of the living room wall. We Alerted good life to the presence of pigeons the week we moved into the rental, it took a full month of chasing the company just to have someone come and have a look and say “Yep! There’s pigeons up there!” Meanwhile pigeon droppings had gathered around the loft hatch, posing a threat not only to our health but the cats as well. A few weeks after this had happened, a contractor was approved by the landlord to patch up the hole, which just trapped the pigeons in our loft, with no escape or access to food/water. We made good life homes aware of this as they had previously stated they would get the pigeons and dropping cleaned up however, they took no action in removing the live pigeons. This meant we had to listen to baby birds screaming for their parents for food and water as well as fully grown birds scrambling to escape as they slowly died. We do not have the proper PPE to tackle such a task, therefore we relied on the contractor good life homes were apparently arranging. It is now September, a full month after pigeons died, pest control showed up at our door one morning without any communication (luckily we were in as we both work full time) and rather than removing the bodies and droppings, fogged the loft with an antibacterial spray, which is still NOT what we were promised. As of now we are still living in a house that no matter how long or hard we clean, never feels clean or safe enough to live in. From this experience I am forced to believe this company has no interest in the well-being or experience of their tennants, I do understand that approvals have to be made by the landlord however something as urgent as this should not have taken 2+ months to resolve.... Read more
Tenant
3rd Sep 2022 (2 years ago)
J Nicholson
What an amazing team!! From the original valuation of our property by the very knowledgeable and friendly Dean, the service provided by Gina and the team with viewings, right through to the sale of our property and ensuring everything was closed off correctly. Brilliant service by all. Can't thank them enough.... Read more
Seller
22nd Aug 2022 (2 years ago)
Brilliant service! Very helpful ... Read more
Seller
20th Aug 2022 (2 years ago)
Very pleased with the service received ... Read more
Seller
7th Aug 2022 (2 years ago)
C Fosberry
Called numerous times with enquiry after an application for renting a garage, no call backs , constantly told will get a call, never happened, finally told me 3 weeks later after chasing numerous times that it had gone elsewhere, extremely unprofessional!... Read more
11th Jul 2022 (2 years ago)
Good life have been amazing with the sale of our late parents house. Was only advertised for 1 day when we received 2 offers on the property. Lovely staff answered all my questions and were there when needed. Would highly recommend them.... Read more
Seller
6th Jul 2022 (2 years ago)
T Jackson
Viewed a house at appleby Square, lady who showed us house was very knowledgeable and wish all were as good.... Read more
23rd Jun 2022 (2 years ago)
R Wilkinson
I’ve had a few negative experiences with other estate agents, and I am really struggling to get on the property market, however I have never been to an Estate agents as great as Good Life! They were warm and friendly, and happy to answer any of my questions (and there were plenty ????). And although my dream property that was accepted for fell through due to a higher bid, the agent Nicole was so lovely and friendly about the whole situation! I was definitely recommend buying/selling your property with them!... Read more
Buyer
11th May 2022 (2 years ago)
Dean came out to view and value our property, he was very knowledgeable about the local area and was very helpful regarding the overall valuation. The team at GoodLife are very friendly and professional and I would not hesitate to recommend them to anyone, great service.... Read more
Seller
11th May 2022 (2 years ago)
G Prior
Fantastic service from Good Life Homes throughout the whole selling process. So happy with the photographs which were by far exceptional quality. Very proffessional and friendly team who kept us informed every step of the way. Can't recommend Good Life enough and would definately use again.
Thank you for a first class service ????... Read more
Seller
30th Mar 2022 (2 years ago)
D Norman
This is the second property that Dean and his team have successfully sold for me - neither of which were straightforward transactions.
The team took on board all of the curved balls that were dealt to them, with professionalism, experience and class. They overcame each obstacle, to reach a very acceptable goal, keeping me posted with all developments as they happened.
I wouldn’t hesitate to ask for their help again, should the need arise, knowing for sure that my needs are safe in their hands.
Thank you Dean, and the team.... Read more
Seller
23rd Mar 2022 (2 years ago)
J Adewale
This is a home for everyone, no matter your race, you will always feel the comfort of the location... Read more
25th Feb 2022 (2 years ago)
J Nutter
Goodlife have just sold two properties for us, ensuring we obtained the best price for both. As with every house sale, there are problems along the way, with us it was the buyer of one of the houses withdrawing but Gina kept us up to date and gave advice when needed. Gina was a pleasure to deal with, always keeping in touch, and replying to any calls or emails promptly.
We would definitely use again and have recommended them.... Read more
Seller
20th Feb 2022 (2 years ago)
Great service ...very proffesional ...sol my house quickly ... Read more
Seller
19th Feb 2022 (2 years ago)
B Ashton
I have to be brutally honest I found selling my house a really tough emotional decision, as I believe most people do...but Dene and the 'Good Life' team totally held my hand throughout the whole process from beginning to end. They totally over delivered..I couldn't recommend a business more ..exceptional service , in addition to an awesome cost effective pricing structure.
Don't look anywhere else, you wont be disappointed.
Thank You so much for your incredible support!... Read more
Seller
9th Jan 2022 (3 years ago)
A B
This Agent failed to give us feedback from a vendor. Left us waiting for two days. When I phoned up and complained that they hadnt got back to me they just stated ""a message was left" on VMX . This is not true and not even an apology forthcoming. Certainly would never place any sale in their hands . Unprofessional , but maybe thats why the house in question is still for sale after six months .... Read more
19th Nov 2021 (3 years ago)
S Hardy
First class professional and friendly... Read more
17th Sep 2021 (3 years ago)
J Glancey
Good estate agents. They keep you informed.... Read more
9th Aug 2021 (3 years ago)
C Greensit
Very helpful and professional. They manage my property for me.... Read more
Landlord
4th Jul 2021 (3 years ago)
J Browne
Nice handy estate agents... Read more
23rd Apr 2021 (3 years ago)
B davidson
Excellent sales and Lettings agents. Very friendly and helpful. Always great advice and always happy to get things sorted. I would highly recommend anyone to Goodlife to buy a home or rent it out, you won't regret it trust me.... Read more
22nd Apr 2021 (3 years ago)
E Swinhoe
Very friendly great service... Read more
28th Mar 2021 (3 years ago)
Good Life were helpful at every stage of selling our house. If it didn't sell there was no fee (but it did sell)... Read more
Seller
23rd Mar 2021 (3 years ago)
Good Life Estate Agent gives you the feel of being their only customer. They are friendly, helpful and give you peace of mind with what can be a very stressful experience.... Read more
Seller
22nd Mar 2021 (3 years ago)
A Hughes
Excellent service .. nothing was a problem, any issues dealt with professionally and promptly. Thanks Joe... Read more
14th Feb 2021 (3 years ago)
J Rice
All staff helpful and will go that extra length to help thank you... Read more
13th Jan 2021 (4 years ago)
P Robinson
Highly recommend good life homes,recently used them for selling my property and buying another,1st class service from dean,gina and all the team at goodlife,keep up the good work..... Read more
Seller
8th Dec 2020 (4 years ago)
D Williams
Amazing, knowledgeable team who couldn't so enough for us. Sold our house very efficiently and kept us in the loop the full time. Would definitely use this agent again.... Read more
Seller
2nd Dec 2020 (4 years ago)
J Holmes
Saw property in my area unable to locate on website... Read more
30th Sep 2020 (4 years ago)
Great service and lovely staff to deal with. 5 stars... Read more
Seller
5th Aug 2020 (4 years ago)
L Glendinning
Simply amazing!!... Read more
12th Nov 2019 (5 years ago)
S Atkinson-McCann
Great company to rent through. Very professional and helpful staff.... Read more
Tenant
15th Sep 2019 (5 years ago)
B Thompson
Great staff... Read more
23rd Aug 2019 (5 years ago)
E c
Thank you so much to the goodlife team, they took the stress out of buying a property, nothing was a problem they explained everything to me every step of the way. would highly recommend. Thank you again... Read more
Buyer
13th Aug 2019 (5 years ago)
E iley
Fantastic support when buying one of their properties, over and above what's expected from the buyer !... Read more
Buyer
5th Aug 2019 (5 years ago)
J Sairam
Good Response and perfect procedure... Read more
1st Sep 2017 (7 years ago)
C james
Brilliant service yet again, sold my 3rd home with Good Life and I have never been disappointed yet. Great team and always kept in touch throughout the sale. Highly recommend you sell your home with these!... Read more
Seller
1st Sep 2016 (8 years ago)
M Ramshaw
Recently purchased a Home with Good Life. I can only say the service was excellent. I was kept in the picture throughout the purchase and nothing was too much trouble. I can only compliment the Team (Dean, Jenny etc.) on their hard work. Top service and would thoroughly recommend them.... Read more
Buyer
1st Sep 2016 (8 years ago)