A Brown
When I had my late Mothers house to sell I visited Goodacres to first ask advice .
I was warmly greeted by Josh in the first instance. I explained the situation, Josh then said he could arrange to visit me at the property.
I also met Aarden and Carmelo who were very friendly and chatted to me.
I decided to go with Goodacres, and was not disappointed.
The property was put live on the Thursday,and by the Saturday a buyer was found.
Throughout the whole process I have been updated on viewings,advised wisely, and anytime I have been to the agents, I have been warmly greeted by Josh, Carmelo and Aarden.
Simon was very helpful with the actual sale of the property.
Chloe also was very helpful when I needed to clear the house last minute and keeping me informed.
Overall I was very impressed with the whole team and would highly recommend them.
Many thanks
Angela... Read more
Seller
10th Nov 2025 (13 weeks ago)
M Ahmed
We bought and sold with these guys, and the whole process took around three months. Josh, Aarden and Carmelo were fantastic throughout and really helped to keep things moving. There was only a week between our offer being accepted on our new home and our own house being listed — and we received an offer on that almost immediately! Overall, a smooth and well-handled experience.... Read more
Seller
7th Nov 2025 (13 weeks ago)
M Salisbury
I’ve now sold 3 properties through Goodacres and won’t be using anyone else in the future. Rated Bedford’s best for a reason, the team are professional, punctual and always answer the phone. I’m kept in the loop at all times throughout the process and all properties have been sold for above asking price. Would highly recommend!... Read more
Seller
17th Oct 2025 (16 weeks ago)
H Vaghela
great service from start to end purchasing our first to buy to let property. Chloe Hooley in particular was superb - always keeping us updated, very professional, prompt and courteous. Thank you Goodacres! We will use you again!... Read more
Buyer
1st Sep 2025 (23 weeks ago)
L Brown
They have been super helpful throughout the process of trying to find a new home. ????... Read more
11th Aug 2025 (26 weeks ago)
N Busch
I had a fantastic experience buying my first house through Goodacres. Aarden, who did the viewings, was friendly and helpful. A special shout-out to Chloé, who was absolutely amazing from start to finish. She was proactive and kept me updated every step of the way, even when there were delays due to outstanding items on the seller’s onward purchase. It was a stressful time, and her clear communication and reassurance made all the difference. Thanks to the team for helping me through it all - I love my new house and I can’t recommend Goodacres enough!... Read more
Buyer
10th Aug 2025 (5 mo. ago)
K Fay
We would absolutely recommend Goodacres - they were fantastic! A big thank you to Josh, Aarden, Chloe and Carmelo for all of their help.... Read more
24th May 2025 (8 mo. ago)
D Reed
We are delighted that Goodacres found a buyer for our property within the first 2-weeks (we have recently exchanged contracts with the buyer and due to complete at the end of this week). We are very happy with the efficient service we've received from the teams at both Bedford and Kempston branches, and are more than happy to recommend Goodacres to anyone looking to sell their property.... Read more
Seller
20th Mar 2025 (10 mo. ago)
M Nonatelli
We used Goodacres to sell my mothers house. I felt like our sale was important to them. They let us know how things were going they were very pro active with the sale. They answered all our questions and got back to us in a timely manner. I would recommend them to any of my friends or family that are looking to sell. I will also use them if I decide to move.... Read more
Seller
28th Nov 2024 (1 year ago)
J Mak
Recently sold my house using Goodacres. Brilliant team not just another estate agent. I would highly recommend using them if you are considering either purchasing or selling, or rental services. Highly attentive, professional, honest and authentic. Massive shout out to Simon, Aarden and Josh. Don’t hesitate to reach out to them.... Read more
Seller
15th Oct 2024 (1 year ago)
V Tipple
An exemplary service, from putting the house on the market to completion. I would highly recommend Goodacres Estate agents.
I can't thank Simon and his team enough for managing the sale of my mothers house, by easing every obstacle, removing any concerns that I had regarding the progression of the sale and explaining the whole process clearly.
Simon ensured that either he a member of his team, Carmelo, kept me fully informed of progress. They maintained contact throughout and ensured that we received the excellent outcome in a relatively short space of time.
A thoroughly professional and engaging business.... Read more
Seller
10th Oct 2024 (1 year ago)
L Cook
Had a great experience with Goodacres as a purchaser. They were so helpful and communicative, made it a lot easier.... Read more
Buyer
22nd Aug 2024 (1 year ago)
J Mepham
We recently needed to move on from our rented property and Jack Birch went above and beyond for us. We couldn’t recommend them enough, especially Jack. Outstanding service. Thank you!... Read more
Tenant
16th Feb 2024 (1 year ago)
Z Bibi
I recently purchased a property through Goodacres and had a very good experience. Josh kept me informed all the way through, in the end I decided I need to rent out the property, Simon took care of everything, overall the whole process of completion of sale was quick. Highly knowledgable and down to earth member of staffs. I would highly recommend them to anyone.... Read more
Buyer
1st Feb 2024 (2 years ago)
Nicole
Aarden and Josh jumped through hoops to help us sell our property. So grateful for all of their help throughout the process. Couldn’t recommend them highly enough.... Read more
Seller
15th Jan 2024 (2 years ago)
F Aldwinckle
I had been trying to buy a house for over a year without much luck & then my fortune changed when Aarden promised he would make it his mission to find me a house...and he did! Can't praise the whole team enough for negotiating my sale for me & making it a very easy process in the end. Would highly recommend.... Read more
Buyer
27th Sep 2023 (2 years ago)
A R
Very condescending customer service
I sent an email enquire regarding a property nobody got back to me I called and not that property is gone the person on the call sounded like didn’t want to be there... Read more
12th Sep 2023 (2 years ago)
A Crawley
I recently purchased a property through Goodacres and had a very good experience throughout the process. All of the team were very helpful at all times and on numerous occasions they went out of their way to chase up information to complete the purchase/sale. I would highly recommend them to anyone!... Read more
Buyer
18th Aug 2023 (2 years ago)
Y Larrier
I can't praise Simon, Stacy and the team highly enough! From the start of the sale process through to completion, I received expert advice and regular updates. Even when there was a 'hiccup' in the process (due to the buyer), Simon anticipated the need to put the property back on the market and it was sold within days! Will definitely recommend Goodacres to anyone looking to buy or rent a property.... Read more
Seller
24th Mar 2023 (2 years ago)
A Greenard
Brilliant service from start to finish. Couldn’t recommend enough.... Read more
14th Jan 2023 (3 years ago)
C Tanaka
Poor company with poor communication!
The award for lack of accountability and poor maintenance goes to Goodacres Residential.
I’m not one to do this, but unless you’re a buyer or a landlord this place doesn’t take you seriously.
Took 10 days to get hot water in the flat. Now it’s 10 weeks without a functioning washing and freezer that doesn’t have a temperature gauge.
I’ve been dismissed and told that an appliance which were clearly broken were working.
Contractor they used left a disgusting voicemail on my phone- but claim that they vet their contractors
2 days back to back contractor hasn’t shown up/tried to show up while I’m on schedule meeting
They take zero accountability for anything that’s gone wrong it’ll always someone else’s fault
Update; raised the issue in September it wasn’t resolved until end of December!... Read more
Tenant
9th Jan 2023 (3 years ago)
A Fernandes

Spent over £30 each travelling from London to Bedford (on a strike day!) just to have the viewing cancelled after arriving in Bedford - AND we only found out the viewing was cancelled because WE called them to ask to view another property on the same day, otherwise we would've probably just waited for no one at the end of the day because they totally "forgot" that we even had a viewing booked, "it's not on the calendar, Myah must've forgotten it" is a what they told us. A complete sense of disregard for the customer, unorganized and lack of professionalism.
(Edit for their response: the point is no one called us to let us know the viewing had been cancelled, we only found out hours prior to the supposed viewing because WE called. Then to hear they couldn't even find a booking for us at all was just disgraceful - they did not say they couldn't see Myah's calendar, they told us we were NOT on the calendar for viewings that day. Secondly, you should perhaps check with the tenants at least 24 hours in advance and inform us if a viewing is no longer available. Thirdly, not everyone lives around the corner just to re-book viewings last minute as you please, as we said we paid £30 each to go from London to Bedford for nothing.)... Read more
20th Nov 2022 (3 years ago)
M Biggs
Fantastic service from start to finish. Josh made the viewing process stress-free, and Stacy went above and beyond to keep us updated before, during and after the sale process. Highly recommended!... Read more
Seller
27th Oct 2022 (3 years ago)
M Turner
Outstanding customer service and communication. Special thanks to Josh, Sandra and Myah for making what could have been a stressful time very simple. They were always happy to answer any questions. Very professional. THANK YOU.... Read more
7th Sep 2022 (3 years ago)
A Williams
The staff at Goodacres are helpful, friendly and professional. I would recommend Goodacres to anyone looking to rent or let a property.... Read more
2nd Sep 2022 (3 years ago)
T Lai
Goodacres has been brilliant and helped guide me throughout the process of buying a house. Especially Stacy who has been very patient with me.... Read more
Buyer
21st Aug 2022 (3 years ago)
E Vandenbossche-Goddard
We've had such a great experience dealing with Goodacres for both our sale and purchase, a refreshing contrast to experiences elsewhere. If I need an estate agent in the future I will be using Goodacres.... Read more
Seller
2nd Jul 2022 (3 years ago)
B Davis
Incredible experience from start to finish. They could not have done enough throughout the process to make things as smooth as possible. Great service, competitive fees and managed to get me quite a bit more than the asking price.... Read more
Seller
22nd Jun 2022 (3 years ago)
D Thurston
Right from the start Goodacres exuded confidence and proactivity. As landlords who have had a bad experience from a previous agent we were very pleased to deal with such a competent and friendly organisation.... Read more
Landlord
31st May 2022 (3 years ago)
E Flynn
We could not recommend Goodacres enough. Stacey and Simon especially, and everyone in each office, so helpful and reassuring and every step of the move. If you want to buy or sell these are your people!... Read more
23rd Apr 2022 (3 years ago)
G Morrison
Just wanted to thank Goodacres for the best customer service, Stacy was quite simply amazing and went over and above to help us complete in time for christmas.... Read more
13th Dec 2021 (4 years ago)
S Shyukriev
Very good service, I can highly recommend this estate agency!
Also for people who I met there I like to say big THANK YOU to Stacy Tomlin , she was the person who work very hard for whole sales process to finish as quickly as possible, also I like to say thank you to my mortgage advisor Ben Davis who did perfect job by finding me the best possible option to get my mortgage! Again everyone in this place are very professional!!!... Read more
Buyer
23rd Sep 2021 (4 years ago)
M Bridesmaids
Goodacres were absolute fantastic to work with on the sale of our property. From the initial meeting with Simon, working with George on the sale and then Stacy through the final stations to completion. The whole process was quick, stress free and everyone was fantastic, all very quick to answer our questions. We sold our house within 4 days which was fantastic and now in our new property. We couldn’t have done it without them! Thank you!... Read more
Seller
21st Sep 2021 (4 years ago)
S Brown
We viewed a number of properties with Goodacres, including the one we ultimately purchased and which we have recently moved into. The whole team were very friendly, helpful and professional - Stacy's efforts in overseeing the progression and wrangling solicitors etc., were particularly appreciated!
We plan on staying in our new house for many years to come, but if and when we ever consider selling in the future, we will have no hesitation in contacting Goodacres.... Read more
Buyer
14th Sep 2021 (4 years ago)
D Sikorska
Wouldn't recommend if you are looking to purchase a property through them. Extremely disappointed with the service they provide to the buyers. Goodacres couldn't even provide the property to be left in reasonable state!... Read more
Buyer
5th Aug 2021 (4 years ago)
P Sadler
The whole team at Goodacres were brilliant in both the buying and selling of our house. From start to finish they were always quick to respond, helpful, friendly and professional.... Read more
Seller
4th Aug 2021 (4 years ago)
G Leo
A brilliant estate agency, very helpful and friendly staff. Made the process of selling so much easier, keeping us informed regularly, working with us on marketing and the conveyancing stages. Simon and Roop are stand outs, highly recommend having a chat with them and you will see the difference. When things go wrong, as they can, their team jumped in and tried to help, which is what you want. Our thanks for a speedy and successful sale with Goodacres.... Read more
Seller
4th Jul 2021 (4 years ago)
K Johnson
My husband and I couldn't recommend Goodacres more highly. We decided to put our house on the market on the Tuesday, it was live on rightmove Wednesday and it was sold Saturday! Simon, Phoebe and the team were absolutely exceptional. Incredibly helpful, very open with communication, always proactive with chasing and always a pleasure to deal with. They couldn't have done anymore for us and given moving house is the most stressful thing ever, Goodacres went over and above to take the stress away. Really a fantastic team! Special thanks to Phoebe. I have already recommended to all our friends and family and I will continue to do so x... Read more
Seller
30th Jun 2021 (4 years ago)
K Cox
Thank you to George Fensome our house sold within 2 days! He was pro-active, efficient and communicative! Simple regular, friendly and professional communication - and not just for the sale but before, during and afterwards! We would like to extend our thanks to Simon and all the team at Goodacres during the process of being understanding and actually caring when it took us almost 6 months to buy our house. We highly recommend using Goodacres in Bedford. THANK YOU!!!... Read more
Seller
17th Jun 2021 (4 years ago)
E Pink
We were most impressed with the ongoing support that we were given by all the staff to successfully purchase our property. We would particularly like to extend a special thanks to George Fensom who always made himself available when ever required. We'll done at goodacres. Elisabeth and Brian... Read more
Buyer
3rd May 2021 (4 years ago)
M xavier
Very professional and quality customer service.. Received amazing service when we had maintenance issue with the washing machine in our rented flat which was resolved very quickly. Special thanks to Aleks who was very professional, sensitive and dealt with our issue promptly which eased our anxiety as we have an infant at home and couldn't survive without washing machine.. Aleks always updated us with the progress and didn't feel any difficulty at any point..... Read more
Tenant
26th Apr 2021 (4 years ago)
P Kaur
Stacy has been very helpful in the process of buying house. Always returning my calls. Thank you so much for all your help ????... Read more
Buyer
6th Apr 2021 (4 years ago)
A Smith
The whole process from initial communication through to completion, Phoebe, Simon and the team worked tirelessly to ensure the process was straightforward and stress free for us. Would highly recommend for any estate agent business in the future.... Read more
4th Apr 2021 (4 years ago)
A Barve
These guys are really good and professional. Josh from sales was professional to core and we cannot praise him enough. He was thorough and committed to complete the sale inspite of long chain. He never shied away from challenges during this course. He was friendly courteous and also up front all the time.... Read more
Seller
31st Mar 2021 (4 years ago)
J Shaw
Great experience with Goodacres. Simon and the team were efficient and professional throughout. Sold within 48 hours of hitting the market, at the top of our guide price. Stacy managed and handled everything through to exchange. Look forward to working with them in the future... Read more
Seller
29th Mar 2021 (4 years ago)
S Etherson
If you want to sell your house in Bedford get these guys to do it. Phoebe sold ours in less than 7 weeks from offer to exchange! And that’s a pretty tall order with a pandemic delaying everything. She is an actual super star! We had a rocky start, (no fault off Goodacres) had a child with Covid which delayed viewings, they stuck to the guidelines and still delivered and got it done! They were tenacious, diligent, understanding and a total pleasure to work with. If you want an estate agent that will do their job with a transparent, engaging and hardworking approach, you would be a bit silly to go anywhere else, simple as that!! Well done guys you are the dream team when it comes to estate agents!... Read more
Seller
22nd Mar 2021 (4 years ago)
N Dosanjh
After working with both Josh and Myah at Goodacres in the lettings department I couldn’t be happier, fantastic service and nothing is too much trouble. Would happily recommend them to others.... Read more
12th Feb 2021 (4 years ago)
A Mangini
Goodacres Lettings
Thank you to all the Letting Team (Josh/Myah/Aleks) for being so proactive in marketing and successfully finding a new tenant for my house in Kempston as soon as my previous tenants gave notice. This meant no gap in rent and a very smooth transaction including producing check out/in inventories. I could not have done it without them.
Thank you guys!!????... Read more
Landlord
9th Feb 2021 (4 years ago)
P Nov
The Bedford office were first able to rent my flat out for a rent above market value. Then able to market and sell my flat with a tenant in to an international buyer, all during the COVID-19 pandemic. Fantastic service and communications from the team and I would not hesitate to recommend the Bedford Goodacres for any property related transaction. Special mention to Simon, Josh B, Phoebe and Stacey.... Read more
Seller
8th Feb 2021 (4 years ago)
A O'Dell
Great service from Simon, Phoebe, Stacy and the rest of team. Highly recommend!... Read more
4th Feb 2021 (5 years ago)
A Carr
Very professional and sold our property with a few days. Excellent follow up service including chasing purchasers to a satisfactory conclusion. Definitely recommend them, which is something I rarely do.... Read more
Seller
3rd Feb 2021 (5 years ago)
C Schaffer
We brought our first home through goodacres Bedford and had no issues at all, they helped us throughout the whole process! I would definitely recommend them! A lovely bunch of people! Thank you so much to you all!... Read more
Buyer
3rd Feb 2021 (5 years ago)
T Hine
I put my flat on the Market with the Goodacres Bedford team, Simon came to see me, he knew his stuff and instilled confidence. The very next day I had a viewing and sold it, for the full asking price before the sign even went up!. Everyone was professional, kind and helpful, I am delighted with the service. The whole experience was seamless and stress free, every question answered and always getting back to me in a timely manner. The person who bought my property was letting it, again let within a day. Thank you Goodacres team, you're the best.... Read more
Seller
3rd Feb 2021 (5 years ago)
A Coombes
We recently purchased a property through Goodacres and were really pleased with the service we received from Stacy. She kept us up to date with what was happening, and did her utmost to ensure that challenges and delays were quickly overcome. Whilst we have no plans to move again for a long time, when we do we would not hesitate to speak to Goodacres again.... Read more
Buyer
3rd Feb 2021 (5 years ago)
J testa
Goodacres have made my experience seamless from start to finish. From finding me a tenant to property management and making the sales process ever so simple - I couldn't thank Simon, George and Josh enough for being so helpful, responsive and kind.... Read more
3rd Feb 2021 (5 years ago)
R Massud
We bought a property from Goodacres and Stacy was unbelievable. She was on top of things and so proactive and ready to take the next step.
She was the best part of our complicated property buying process.... Read more
Buyer
6th Dec 2020 (5 years ago)
C Jabe
Responsive team working together to get my move to a new property on time.... Read more
1st Dec 2020 (5 years ago)
D Bullen
My partner and I bought our first house together via Goodacres. They were really wonderful from start to finish, making the whole complex process comprehensible and painless. From the initial viewings with Josh to completing the later stages with Stacy, we had a great experience. The only issue we had was with delays - but they ultimately came from the sellers' end and the Goodacres team were very, very helpful in chasing the sellers up and finding out information whenever the process seemed like it might stall. We would very much recommend them!... Read more
Buyer
23rd Nov 2020 (5 years ago)
M Southam
Goodacres have recently let a property on my behalf. They provided an excellent speedy, efficient and exceptionally professional service, which achieved a successful let within 5 working days of being given instructions. I would recommend them to anyone... Read more
Landlord
23rd Nov 2020 (5 years ago)
S Hodson
Spot on!
These guys do their due diligence, advice accordingly and get things done.
No BS, No time wasting and a pleasure to do business with.... Read more
7th Nov 2020 (5 years ago)
J Lucas
We have recently sold through Goodacres and this wasn’t our first time with them, we were totally happy last time we used them but this time round, with Covid in play, we still managed to get our sale through to the end and now in our new property. I have to mention the wonderful Stacy, who with her sensible calm advice put us at ease right to the end. Fantastic estate agents, you need look no further. Thanks guys ????????????... Read more
Seller
2nd Sep 2020 (5 years ago)
R Holyoake
Very helpful and professional... Read more
5th Aug 2020 (5 years ago)
N Catling
Amazing service from day 1. We purchased a property and sold ours through Goodacres. Through a process that was quite stressful due to solicitors and issues that arose, they were constantly on it and dealing with it before I even had time to worry! They sold our house within 10days and helped us to get the best deal on the house we purchased. Definitely recommend!... Read more
Seller
10th Jun 2020 (5 years ago)
O Gee
Top Service, Good Pricing - proactive, knowledgable, professional, reliable.... Read more
1st Jun 2020 (5 years ago)
K McCarthy
I received excellent service from Goodacres while I was selling my Mothers house. Particularly from Simon, Stacy and Josh. They were always helpful and very prompt in coming back to me. I would definitely use them in the future or recommend to friends and family.... Read more
Seller
4th May 2020 (5 years ago)
T Davison
Great service. Have used Goodacres for both purchasing our lovely home in Bedford and for letting out our cottage in Willington. Would thoroughly recommend to all.
The team are great at communicating and offer speedy work.... Read more
9th Apr 2020 (5 years ago)
C Baldwin
We have used many estate agents in the past but Goodacres are heads and shoulders above all the rest. My father had decided to move from the house he had lived happily with my mum for many many years. After losing mum last year we always knew it would be a difficult move for the whole family.
Simon made the whole process so much easier, he always had time for Dad answering any questions at any time, taking the time to explain everything and helping the family with the whole process, right from the very first meeting to the move day.
Simon we can’t thank you enough for all you did to help our father, you and your team are truly amazing.
In my dads words ,
Simon is a lovely smiley cheeky chappy, true professional and really cares about his clients, think you have a new fan Simon, always welcome at his new house for a cuppa !... Read more
Seller
13th Jan 2020 (6 years ago)
L D
Simon, Josh, Stacey and Phoebe have worked very hard to get us exactly where we wanted on time despite being in a big chain! Great team effort and professionalism that is rarely seen. We truly felt in good hands and would like to thank once again the goodacres team for this! Highly recommended service :) Lorena and Lee... Read more
23rd Nov 2019 (6 years ago)
P reilly
having had a poor experience with another estate agent my wife and i turned to Goodacres to sell our property. at first we spoke with josh who was very help full and gave us a price we could expect to get. he organised all the photos and even called us on his day off with a offer. after this Stacy Tomlin was looking after us and i must say the attention to detail, and level of service we received was superb. we feel this lady went above and beyond to help us with the sale, nothing was too much trouble for her, and for that we cannot thank her enough. if your looking to sell your property in bedfordshire then this company we would highly recommend.
Paul & Carolyn Reilly... Read more
Seller
28th Oct 2019 (6 years ago)
H rogers
Simon,Josh,Stacy and the team at Goodacres are great,very professional
and responsive to what we needed with marketing and selling our 2 flats, would highly recommend this company if your thinking of selling or buying a property.Great Job.... Read more
Seller
1st Oct 2019 (6 years ago)
D Lam
Simon, Josh and Stacy all took great care of the purchase of the flat from start to finish. The team is diligent and always ready to help. They responded promptly to phone calls and emails, and dealt with queries and requests very efficiently. Very good customer service overall. I would recommend Goodacres for both buying and selling.... Read more
Buyer
29th Sep 2019 (6 years ago)
Z Brown
Simon and his team pulled out all the stops to sell my flat and we’re really helpful at the end with the solicitors and getting everything moving. Would throughly recommend them.... Read more
Seller
26th Sep 2019 (6 years ago)
P MC
Simon and Josh have done a fantastic job selling my flat, very approachable, honest and professional along the whole journey. I would recommend them everyone... Read more
Seller
6th May 2019 (6 years ago)